Problems happen. And the quicker and easier you can address them, the better. Having a fully working environment to access your app server to analyze a problem, think of a solution or even apply a fix, takes quite some effort that we may not be willing to make in every situation. Whether you are a sys admin, a developer or a site manager/admin (an advanced user of the app), having tools on the web -- and even more, within the very same application -- does simplify, speed up and improve the experience of managing a production application. When the application is deployed in many different servers as different "instances", proving web tools becomes even more important. This presentation shows some of the typical maintenance tasks that could be provided from within the web app: web debugging errors, inspecting objects, evaluating scripts, profiling requests, etc. We also show a GemStone-specific admin console to see running gems, extent state, logs, backups, indexes, background processes, etc. The above list is not comprehensive of all things that could be allowed, but a good start to demonstrate the idea.