2. SELEX Galileo - Finmeccanica Companies
2
This Session
• Put you in my space
• Take a look at our Facilities Management journey
• Talk about relationships
• Offer a look through the clients eyes
• Share what we look for in out FM & Estates outsource provider
• Answer any questions as we go along
3. SELEX Galileo - Finmeccanica Companies
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Introductions
• Me
• My side of the fence
• SELEX Galileo
• Lineage
• Products
- DAS
- Radar
- UAV
- Electro optics
• Customers
• The Estate
• Size and dispersal
• Specialities
• The Client
• Cost of FM failure
5. SELEX Galileo - Finmeccanica Companies
5
Our Journey
HRDistribution
ProviderBusiness
TFM Agency TFM Self Perform What next !Bundled
Soft Hard Soft Hard
Management
Management
Soft Hard
Management
Soft Hard
Scope Increase
3 – 6 years 1 – 3 years 1 – 3 years
Governance/Strategy Management Delivery Cost Relationship
6. SELEX Galileo - Finmeccanica Companies
6
The FM verses The FM
• Account ownership
• KPI Focused
• Asset manager
• ‘Out Tasked’
• Compliance
• Business ownership
• Output Focused
• People Manager
• ‘Outsourced’
• Assurance
7. SELEX Galileo - Finmeccanica Companies
7
Summary
• Questions:
• Is the ‘FM’ name wrong?
• What can we do better?
• Tips from CRE
• Know your customer
• Get close….very close
• Deliver assurance not compliance
• Any Questions?