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CDL: Social Media 101
Facebook: Social Networking Site that allows for open communication between people and brands. 800+ Million Active Users 46% of Facebook users are 25-44 years old 81% of Facebook users have some level of higher education Twitter: A Social Networking and Microblogging site that allows for open, public communication in 140 characters or less. Over 200 Million Users 57% of Twitter users are 25-44 years old 37% of Twitter users have a Bachelors Degree, at least YouTube: A video sharing website, owned by Google. The second largest search engine on  the web. Over 3 Billion Videos Viewed Daily Average age of YouTube is 27 with 20% being 35+ 78% of YouTube users have some level of higher education
Foursquare:A Geo-location social network that allows users to “check-in” to various locations Over 300,000,000 Check-ins last year Average age of Flickr is 25-44 Over 10 Million Users World-wide LinkedIn: A Social Networking site for business professionals. More than 120 Million Members Average age of LinkedIn is 25-54 LinkedIn is used by 69 of the Fortune 100 Companies
First Things First  How to Develop your Social Media Strategy
What are your Goals?
What are your Goals? Specific  Measurable Realistic I want to increase traffic to my website by 10% We want a monthly average of 70 interactions on Facebook I want 20 new Followers on Twitter every Month
Who is your Audience? ,[object Object]
How do they talk to you
How do they talk to each other
What is the best way to reach them,[object Object]
What (and who) are your Resources? In-house vs. Outsourced Team Size Available Time Accountability
What Channels Will Work Best For Me?
The Four “C’s” of Social Media No matter what platforms you choose, these four things will keep your strategy moving in the right direction
Customization Consistency Community Content
We know the digital era requires more content, not less. And it requires content edited and packaged in ways that help user access and allow for advertising placement.  – Tom Curley, CEO of The Associated Press  Content
What to Post News About Your Business  Blog Posts and Press Releases Upcoming Events Promotions Photos Information About Your Business Quotes …Just About Anything!
“Be yourself. Above all, let who you are, what you are, what you believe, shine through every sentence you write, every piece you finish.” - John Jakes, author
Consistency
Create a Schedule(and stick to it!)
Customization You forgot the first rule of mass media, Elliot! GIVE THE PEOPLE WHAT THEY WANT! - James Bond, Tomorrow Never Dies
com·mu·ni·ty    /kəˈmyunɪti/ noun, plural -ties.   a social, religious, occupational, or other group sharing common characteristics or interests and perceived or perceiving itself as distinct in some respect from the larger society within which it exists Community
Anyone you interact with, even if only one time, is a part of your community http://www.coolinfographics.com/blog/2010/10/14/map-of-online-communities-2.html
What Else Should I Do? Good Question!
It’s Ok to Eavesdrop!
Google Alerts
www.search.twitter.com“search term” near:zipcode
Topsy
Let’s Talk Specifics Facebook Twitter YouTube LinkedIn
The ‘book
Facebook tops Google for weekly traffic in the US.
Using Facebook as a Brand Engaging on Facebook as a Page Customizing Your Page Growing your Community through Targeted Ads Measuring Success with Insights
Being Your Brand on Facebook
Engage With Things You Like
Share Your Favorite Content
Customize Your Page
Page Settings
Cross Promote Your Partners
Customized Tab
Reach Your Audience Through Ads
Facebook Ads
For Example… In Louisiana, 24+, who like: ,[object Object]
Teach for America: 720In Louisiana, 24+,  who are: ,[object Object]
Teachers: 13,920
Substitute Teachers: 720,[object Object]
There are more people on Twitter than the population of Sweden, Israel, Switzerland or Norway
Using Twitter as a Brand Speaking the Language Why Twitter Matters Using Twitter Lists Measuring Success on Twitter
Cocktail Party Rules of Engagement
Cocktail Party Rules of Engagement Don’t talk all about yourself Find the people who interest you Try to add value to the conversation Follow up with your new friends
Speaking the language RT @fscnola hosting a #socialmedia101 training session this morning!
Twitter Translator
Replies @ denotes a tweet sent to another Twitter user. @TiffanyStarnes see you in the park tonight!
Retweet Retweets are similar to forwarding a message in e-mail. They help grow communities and makes people feel good. RT @andyknola: Help raise money for Tsunami Relief: http://bit.ly/awsjah0
Direct Message DM is a private message that you can only send to those who follow you. D Adeletiblier Here’s my  e-mail address andy@fscinteractive.com
Hashtag # makes a term into a keyword that is searchable, also used to imply sarcasm or humor @tiffanystarnes is speaking in tongues at #socialsummit @nolamaven @AmieSaint @glamourstar this makes me weep for America. #mariahcareybabynames
Why Twitter Matters
Twitter Can be Used For… PR Crisis Communication Customer Feedback Achieving Goals Customer Relations Recruitment  Sales Driving Traffic
Using Twitter Lists
www.Listorious.com
Why Use Lists? ,[object Object]
Curate any resources relevant to your business or industry
Curate team members or employees
Curate industry influencers,[object Object]
Manage(on the go)
Beauty in Brevity
Measuring Success on Twitter
Success = ____________? “A leader has to be positive about all things that happen to his team. Look at nothing in the past as failure.” - Coach Mike Krzyzewski
Bit.ly
Who.Unfollowed.Me
TweetStats
Measuring Success on Twitter ReTweetist- Allows you to discover trends, popular topics and popular people by tracking Retweets (RTs) across Twitter.  http://retweetist.com/ Twitalyzer- Twitter's most popular measurement solution for business and personal users, focusing on influence, impact and engagement.  http://www.twitalyzer.com BackTweets- Get a comprehensive understanding of how your content is shared on Twitter, including tweet graphs, reach & impressions stats, influencer lists and more! http://backtweets.com/ TwitterCounter – Allows you to review your friends and follower growth by week, month or 3-month intervals. You can also compare your growth to competitors. http://twittercounter.com OneForty – All of the latest and greatest online and social media tools. http://oneforty.com/category/Analytics
YouTube
There are more than 3 billion views of YouTube videos everyday
Using YouTube as a Brand Popular Content  Customizing Your Channel Adding Other Videos Measuring Success with Insights
Popular Content
How-To Videos
Behind The Scenes
Professional Videos
Keep it Short.
Customize Your Channel
Make Your YouTube Channel all About You!
Tag Videos & Create Playlists
Search Optimization
Adding Other Videos
Find Other Channels Like Yours
And…Comment!(with keywords!)
And…Subscribe!
How Do I Know if it’s Working?
YouTube Insights
Who Do You Know? Who Do THEY Know? Who Are You Trying to Reach? How Do You Expand Your Network? How Do You Set Yourself Apart? What is Linked In?
Using LinkedIn as a Professional Your Profile Getting Connected  Own YOUR Brand Your Company Page
Your Profile
First, Let’s Talk About ME. COMPLETE your Profile… ,[object Object]
 Include ALL job history
 Ask For and Make Recommendations
 Optimize EVERYTHING
 Job Titles
 Updates
 Summary,[object Object]
Who Do You Know?
- Always personalize requests! - Include an introduction and why you would like to connect - Forward your profile to people you don’t know but would like to meet and WHY you are contacting them….BE HONEST Who Do They Know?
Expand Your Network Join Groups & Organizations Some are open and others require invitation Seek Professional Organizations  Seek with Potential Customers
Updates Keep you Updated
Owning YOUR Brand
Position Yourself as a Pro Questions and Answers - Search open questions  - Offer your expert opinion ,[object Object],[object Object]
Your Company Page
Companies can have a Presence, Too!
Brand Overview, Recruitment and Services

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Cdl october 12 2012

Notes de l'éditeur

  1. CHa
  2. Increase search relevance
  3. Be creative while including terms you want people to find you for.
  4. Network Statistics. One intro away from 32K professionals