Fahad Al-Nafea

Saudi Arabia Saudi Arabia

Agile, Project and IT Service Management Expert

Technology / Software / Internet

Over 19 years of IT experience with in: Transitional & Agile Projects management, ITIL best-practices, Data Center, DC resources Capacity Managment, Configuration Managment, Incident Managment, Problem Managment, Change Managment, Quality Managment, Effective communication, Call Center, Customer Care, Service Desk function, Service Desk system, Licensing/Asset Management, Software Delivery, Networking, CA Solutions Specialities: Visionary and Goal oriented, good Business Intelligence understanding, strong interpersonal skills and IT technical abilities and inspiring with fine leadership charisma.