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Faheem Noor Ali 
Consultant, Development Marketplace 
World Bank Institute 
Fnoorali@worldbank.org 
Supply and Demand of Capital in Social Enterprise (SE) in the East Africa
Executive Summary
Purpose: Understand the finance gap between investors and entrepreneurs 
-14 investing organizations (foundations, banks, equity investors, TA providers) with activities in East Africa were interviewed 
-Interviews based on 49 question survey conducted by study lead 
-16 social entrepreneurs from a cross section of sectors active in East Africa were interviewed 
-Interviews based on 40 question survey conducted by study lead 
Results are based on the best available evidence from interview subjects and other stakeholders active in East Africa social enterprise. 
All interviews conducted in Nairobi, Kenya between February and April 2012
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
80% 
90% 
100% 
TA 
Grants 
Zero interest loans 
(including payment 
for TA and other 
services) 
Debt (including loans 
for TA and other 
services) 
Quaisi equity 
Equity 
Other 
March-2011 
4 
Limited funding is available at the early stage… 
Seed 
Early Stage 
Sustain and early growth stage 
Scale
… resulting in a limited amount of deals clearing the pipeline 
Deal 
Deal 
Deal 
Deal 
70% - 90% are too early stage 
10% to 20% don’t have good mgmt or model 
5% to 10% don’t reach deal with entrepreneur 
1% to 5% are invested 
Investment Pipeline 
Investors are exposed to hundreds of deals a year
Social impact is secondary to financial performance 
•There is no clear definition of social enterprise 
–Impact-first and social-first investors investments have differing priorities 
–Many entrepreneurs have difficulty maximizing impact AND profits 
•Measuring impact is secondary to finance 
–While impact standards exist, they are not widely used 
–Investment funders look at financial performance first
Entrepreneurs crave financial access 
Access to Finance 
Human Capital 
Regulations 
Entrepreneurs need early stage financing to scale. Even when an investor is on board, getting timely funding is an issue 
Grant capital and non-profits are taxed in Kenya, squeezing enterprise margins 
Finding leaders that appeal to investors and staff with appropriate technical knowledge is a challenge
Investors must overcome risk 
Systematic Risk 
Transaction Costs 
Lack of Mature Investments 
Upcoming elections have investors weary while unpredictable weather patterns have investors question profitability 
Lack of social entrepreneur technical skills and illiquidity of investment are top investment risks 
The cost of due diligence can cost 20% of a given deal and management fees are minimal over a long period of time
Investors provide capital with return requirements comparable to the US 
Investors 
Entrepreneurs 
Capital provided in forms of grants, debt (11% to 15% rate), quasi-equity and equity (IRR ranging 15% to 45%) 
Investors receive board seats, non-dilution clauses, approval on major expenses for equity, debt with equity on upside 
Governments 
Donors/ NGOs 
High Net Worth Individuals 
Revenues 
Savings 
Friends and Family
Perceptions of investment risk is the core of the financing gap 
•Investors and Entrepreneurs agree that revenue and cash flow are good financial metrics 
•However there is disagreement….. 
–Entrepreneurs complain that investors don’t understand time sensitivity of cash flow 
–Investors don’t agree that social enterprises are less risky than similar commercial investments
Interventions may help increase deal flow 
Strengthen Entrepreneurs 
Technical Assistance 
Capital Guarantees 
Capital Coordination 
Investors: 75% of their portfolio would be more profitable with technical assistance 
Action 
Instrument 
Mitigate Investor Risk 
DFIs and Banks can provide guarantees so that investors share risk 
Different investors deploy capital at different times, but share diligence costs
Encouraging developments may help 
social enterprise 
Crowdfunding grants and 
debt has developed already 
and new US legislation will 
allow for equity crowdfunding 
Kenya’s Vision 2030 looks for 
economic growth starting 
with the BoP while faith 
groups are effective in 
deploying good and services 
to Kenya’s poor
Kenyan Marketplace
Kenya is growing… 
World Bank: Kenya could attain middle income status by 2019 if it maintains average GDP growth of 6% per year
…. but traditional sources of financing are costly 
Lending rates were at 26% in March 2012
East Africa Social Enterprise was borne out of microfinance 
Social enterprise is an evolution of micro-finance in East Africa, where it was a hotbed of activity for several years, largely supported by non- government organizations (NGOs) and development finance institutions (DFIs). 
When donor funding for micro-finance started to dwindle in the late 90s, “these organizations came under pressure to find creative ways of sustaining themselves by finding alternative sources of funding”. (Allavida) 
Responding to a need to be financially sustainable yet stay on mission, these organizations started to search for new sources of capital. 
1980s to late 1990s 
Early 2000s 
Late 1990s
Defining Social Enterprise
Missing Middle 
•The missing middle refers to those enterprises that seek capital between $25,000 and $2M in order to achieve growth, but cannot find investors. These companies include small and medium enterprises (SMEs) 
•In high-income countries, SMEs are responsible for over 50% of GDP and over 60% of employment, but in low-income countries they are less than half of that: 30% of employment and 17% of GDP . 
“Too large to access microcredit and too small and risky for traditional bank loans…. These entrepreneurs are caught in the “missing middle,” often sinking all of their assets into business ventures, only to find their contributions unmatched and their potential unmet” 
- Rockefeller Foundation Annual Report, 2009
There is no clear definition of Social Enterprise 
A Social Enterprise must have impact over 1000 people by direct income or cost saving and the business that provide econ activity through earned income or cost savings 
-Investor 
Companies with the right product and right attitude will have an impact 
- Investor 
One that creates jobs and enables people to feed their families 
- Entrepreneur 
Building a market based approach, but driven by a social impact 
- Entrepreneur 
“How do you define Social Enterprise?”
Social Enterprise are active in BoP sectors 
Many agriculture and health enterprises are considered social enterprises by virtue of working in rural areas, where the majority of people are poor 
Where Investors are active 
Where Entrepreneurs focus 
Farming and Agriculture 
11 
4 
Access to financial services 
7 
Energy solutions to the poor 
7 
1 
Health solutions to the poor 
5 
6 
Jobs and Employment 
5 
1 
Housing 
4 
Tourism 
4 
Education 
3 
1 
Technology 
3 
Other 
3 
Transportation 
1 
1
Majority of Kenya’s poor live in Rural Areas 
40.5 M 
•Population of Kenya 
31.5 M 
•Rural Population of Kenya 
15.5 M 
•Number of Rural Poor in Kenya 
45.9% of Kenyans live below the national poverty line and the 
lowest 20% of Kenyans share 4.8% of the national income
Social Enterprise plays a role in the Kenyan Economy 
By combining the business-like ideals and approaches with their relentless quest to radically improve the livelihoods of their people in a sustainable manner, social entrepreneurs have become a force to reckon with and have truly claimed their rightful nice in the development arena. They have become the so called “Third Pillar” in the development discourse and practice, and I would like to take this opportunity to recognize and underscore their critical role in solving the social and economic problems we face in our countries today - Finance Minister Kenyatta 2009
Capital Structures
Grants and Debt have clean exits… 
Capital Type 
Perspective 
Advantage 
Disadvantage 
Grants 
Entrepreneur 
"Free money” not requiring financial return 
Application process is cumbersome 
Can be used to build capacity 
Grants can be restrictive 
Non-renewable 
Investor 
Least amount of financial risk 
Lack of financial accountability 
No budget to verify results 
Debt 
Entrepreneur 
Can apply to working capital 
Rates can be high 
Does not result in loss of company control 
Some require collateral 
Investor 
Increases accountability 
Can not influence business 
Structured exit 
Sometimes no collateral
… while quasi-equity and equity reflect partnership 
Capital Type 
Perspective 
Advantage 
Disadvantage 
Quasi Equity 
Entrepreneur 
Can apply to working capital 
Lose control if do well 
Lower rate than traditional debt 
Delay due to some due dilliegence 
Investor 
Limit risk while still getting upside 
Lower interest rate 
Equity 
Entrepreneur 
Engaged partner in the business 
Negotiating valuation 
Can use for working capital and scale 
Have to give up control of the company 
Equity attracts more equity 
Takes a long time to get equity investment 
Requires audited financials 
Investor 
Can control company 
Very high risk 
Higher return if done well 
Investment Committee is often not in country and they are tough to convince
There is no capital structure standard 
•The supply and demand for different types of capital vary 
–Industry: Tech companies, for example, do not have collateral and do not appeal to debt investors 
–Mission: Some organizations can only be sustained through grant capital throughout their life cycle
Attitudes toward equity differ among entrepreneurs and investors…. 
Investors see equity investments as “growing the pie”….. 
… while some entrepreneurs see equity “as eating at their pie” 
Investors give equity to let the company grow….. 
…but entrepreneurs can’t wait for the standard 6-9 months to get it 
VS 
VS
...yet there is no clear consensus on the role of debt 
•Some social entrepreneurs feel that debt and quasi- equity investments do not reflect commitment to the company since the investor takes less risk than the entrepreneur 
•Other social entrepreneurs prefer debt because it is quicker and let’s them retain control of the company
Entrepreneurs
Entrepreneurs identify as Social Enterprises…. 
9 
1 
6 
0 
0 
2 
4 
6 
8 
10 
I am social 
entrepreneur 
I am an entrepreneur 
Both a and b 
None of the above 
Entrepreneur: How do you identify yourself? 
KSIX Study Sample 
Non Profit 
Impact first SE 
Finance first SE
…and largely serve the poor 
2 
3 
4 
2 
4 
0 
0 
1 
0 
5 
3 
0 
5 
4 
0 
0 
0 
1 
2 
3 
4 
5 
6 
___% of my customers earn less the US$2/ 
day 
___% of my customers earn more than 
US$2/day but are still considered poor 
___% of my customers are considered 
middle class 
___% of my customers are considered upper 
class families 
Entrepreneurs: What % of your customers fit the following description? 
75-100 
50-75 
26-50 
0-25
SEs are well educated but not from community 
0 
2 
4 
6 
8 
10 
12 
14 
From the 
community, but 
have worked 
abroad and 
come back 
From the 
community and 
have been 
raised here 
Not originally 
from the 
community 
Not important 
SE connection to community 
Investor Preference 
Entrepreneur Actual 
0 
2 
4 
6 
8 
10 
12 
SE Education 
Investor Preference 
Entrepreneur Actual
Entrepreneurs exceed the experience expectation of investors 
0 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
Worked in 
the same 
sector but 
commercially 
Worked in a 
different 
sector, but 
commercially 
Worked in 
social 
enterprise in 
the same 
sector 
Worked in 
social 
enterprise in 
a different 
sector 
Not 
important 
Professional Background 
Investor Preference 
Entrepreneur Actual 
0 
1 
2 
3 
4 
5 
6 
7 
8 
9 
0-2 years 
2-5 years 
5+ years 
Not 
important 
Time in Existence 
Investor Preference 
Entrepreneur Actual
Entrepreneurs have larger management teams than expected… 
1 
8 
3 
0 
1 
0 
4 
8 
2 
1 
0 
2 
4 
6 
8 
10 
Just the entrepreneur 
1-3 people 
3-5 people 
5 -7 people 
7 + people 
How many people should be on the management team? 
Entrepreneurs 
Investors 
13 
11 
9 
3 
3 
1 
16 
14 
15 
3 
1 
9 
0 
5 
10 
15 
20 
CEO 
CFO/ Financial lead 
COO/ Operations Lead 
Community Engagement 
Leader 
Purchasing and 
Procurement Leader 
Other 
Ideal Management Team 
Entrepreneur Response 
Investor Response
…and have a variety of directors 
4 
3 
3 
1 
2 
1 
6 
7 
0 
1 
2 
3 
4 
5 
6 
7 
8 
not important 
At least 1-3 people 
At least 3-5 people 
At least 5+ people 
Number of people on Board of Directors 
Entrepreneurs 
Investor
Entrepreneurs have savings and portfolio companies have profits 
1 
0 
1 
3 
0 
0 
0 
1 
2 
2 
1 
1 
3 
4 
3 
2 
0 
1 
2 
3 
4 
5 
Consistently positive cash 
flow 
Revenues are generally 
higher than my costs 
Accounts receivable are 
higher than accounts payable 
Have enough cash savings 
to sustain themselves for 3 
months 
Investor: What proportion of your portfolio find the following statements true? 
75-100 
50-75 
26-50 
0-25 
4 
5 
6 
10 
6 
5 
5 
2 
0 
2 
4 
6 
8 
10 
12 
14 
I have a consistently 
positive cash flow 
My revenues are 
generally higher than my 
costs 
Accounts recievable are 
higher than accounts 
payable 
I have enough cash 
savings to sustain myself 
for 3 months 
Entrepreneur: Assess the following statements on your financial viability 
Yes 
No
Challenges facing Entrepreneurs
Entrepreneurs face challenges to scale 
Barriers
Access to Finance is the primary challenge facing entrepreneurs 
15 
6 
13 
1 
0 
5 
10 
15 
20 
Funding only 
Business Training 
Access to other funders 
Other 
What sort of support do entrepreneurs need from investors? 
A majority of start up funding comes from grants, donors and friends, but this is not sustainable and often inadequate 
KSIX: Only 25% of enterprises are able to finance operations through earned income
Most businesses start with own money 
13 
11 
5 
7 
4 
11 
5 
1 
11 
8 
4 
12 
1 
8 
2 
1 
0 
2 
4 
6 
8 
10 
12 
14 
Put their own money in or money raised through 
personal networks (family, friends) 
Money from business activities 
Received a grant from the domestic government, 
local foundations or company 
Received a grant from a foreign government, 
international foundations or global company 
Received financial investment from the community 
affected (not inclusive of revenue) 
Taken loans and other sort of debt 
Through partners or organizations that have given 
me money in exchange for ownership (equity) 
Other 
Investors: How did entrepreneurs fund their business? 
Entrepreneurs: How did you fund your business? 
Entrepreneur 
Investors
Entrepreneurs need to get timely funding and manage inputs… 
3 
0 
5 
0 
3 
4 
0 
1 
4 
4 
2 
2 
6 
2 
7 
3 
1 
0 
3 
3 
4 
4 
4 
1 
1 
3 
3 
3 
0 
1 
2 
2 
7 
4 
1 
6 
3 
2 
3 
1 
4 
4 
1 
0 
2 
4 
6 
8 
10 
12 
14 
16 
Government regulations 
Taxes and payment to government 
Timely cash flow from investors 
Managing materials needed for production 
Managing and retaining employees and leadership team 
Getting timely funding to meet costs 
Meeting funding requirements of investors 
Measuring Impact 
Others 
Entrepreneurs: What are the biggest challenges you face with your business? 
5= very significant 
1= Not signicant
….and investors recognize these challenges 
1 
2 
3 
4 
2 
2 
2 
1 
2 
1 
0 
3 
1 
5 
4 
4 
5 
1 
3 
1 
1 
1 
2 
0 
1 
1 
3 
1 
3 
4 
3 
3 
0 
2 
3 
2 
0 
1 
0 
2 
1 
2 
1 
4 
4 
1 
1 
0 
1 
2 
1 
3 
3 
0 
2 
4 
6 
8 
10 
12 
14 
Government regulations 
Taxes and payment to government 
Timely cash flow from investors 
Managing materials needed for production 
Managing and retaining employees and leadership… 
Getting timely funding to meet costs 
Meeting financial return requirements of investors 
Meeting financial covenant requirements of investors 
Measuring Impact 
Understanding the Market 
Others 
Investors: What are the biggest challenges that SE face in running their business? 
5=very significant 
1= Not Significant
The Regulatory Environment can also be a challenge to Entrepreneurs 
•Governments do not grant preferential tax status to social entrepreneurs 
–Grants in Kenya are taxable 
–World Bank: Entrepreneurs spend an average of 6 times per year with tax officials 
–Former Development Marketplace social entrepreneur: Government would not let him register as a non-profit because he was generating an income
Entrepreneurs are constrained by licenses 
•License application and fees can be cumbersome and costly 
–Dairy farmers in Tanzania must have 5-7 licenses to get dairy to market 
–KSIX: 61.5% of organizations are registered as “self help groups” because of the relative ease of registration 
“Registering as a branch of a foreign company or Kenyan subsidiary company is expensive. Expect to pay upwards of US$8,000 in order to cover everything from incorporation / compliance formalities to obtaining work visas”. 
- KopoKopo.com
Staffing acquisition is a tough 
•Most social entrepreneurs interviewed cite finding good talent is a challenge 
–Difficultly to entice talent to work for relatively small pay and less job security 
–Talent often needs specialized skills on operations and local population 
 Once talent is found, there is relatively less difficulty in retaining them
Investors
Most Investors do not want to make early stage investments, regardless of social mission 
0 
2 
4 
6 
8 
10 
12 
The companies were too early 
stage for investment 
We had did not have confidence in 
the management team ability to 
financially sustain the business 
We did not have confidence in the 
integrity of the entrepreneur 
We did not believe that there was 
a viable market for the 
entrepreneurs idea 
What were the reasons that you did NOT pursue deals that were in your pipeline? 
Finance first 38% 
Social first 54% 
Other _ 8% 
How would describe your investment mission?
Some investors provide a mixture of grants, debt and equity 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
80% 
90% 
100% 
Grants 
Zero interest loans 
(including payment for 
TA and other services) 
Debt (including loans 
for TA and other 
services) 
Quaisi equity 
Equity 
Other 
What sort of financing do you provide?
Investors do not make high margins 
On a $1M deal, a 3% fee is only 
$30,000 over the lifetime of the investment 
4 
6 
2 
1 
0 
0 
What is the management fee of the fund? 
No management fee 
1%- 3% 
3% - 5% 
5% - 7% 
7% - 10% 
Over 10%
Challenges facing Investors
Investors must address risks when investing 
Risks
Domestic events in Kenya determine investor confidence 
•Investors are concerned about post-election violence in 2013 
–2008 post election violence displaced workers, destroyed inventory and supply chains 
–Experts anticipate an increase in investment activity following peaceful elections 
•Investors have less risky alternatives 
–At prevailing interest rates, investors seek high returns on investment to put their money at risk
Kenya is sensitive to externalities 
•Kenyan growth is linked to Eurozone crises 
–Kenya’s main exports are dependent on European markets 
–Kenya will be among the African countries to lose $10B in investment if Eurozone breaks 
•Weather and supply chain changes play a role 
–Dairy productivity and crop yields are subject to the amount of rainfall in a given year 
–Health investments are subject to the actions of insurers, governments and new technology
FDI in Kenya responds to shocks 
$- 
$100.00 
$200.00 
$300.00 
$400.00 
$500.00 
$600.00 
$700.00 
$800.00 
2005 
2006 
2007 
2008 
2009 
2010 
2011 (est) 
2012 (est) 
FDI in BoP (net, $US Millions) 
GDP Growth 
Election Violence 
Euro Crisis
Entrepreneurs and Investors agree on risk factors 
2 
3 
1 
4 
2 
1 
1 
0 
4 
5 
2 
5 
5 
4 
2 
1 
3 
3 
2 
3 
3 
3 
2 
1 
1 
2 
1 
2 
0 
2 
0 
3 
1 
0 
0 
0 
2 
4 
6 
8 
10 
12 
14 
16 
Governance structure of SE 
Liquidity of investment 
Regulatory environment affecting social 
enterprises 
Technical skills of social entrepreneur 
Ability of SE to get follow on financing 
Systematic risk/ country risk 
General risk factors to my sector 
other 
5= very significant 
1= Not signicant 
2 
4 
3 
7 
3 
6 
5 
Number of Investors citing risk factors 
Entrepreneurs: How important are the following risk factors that investors may consider before investing in your business
Investors would like to see more mature companies 
3 
11 
1 
0 
0 
0 
2 
4 
6 
8 
10 
12 
Excellent 
Good 
Fair 
Poor 
No Understanding 
Entrepreneurs: How would you judge your understanding on how to prepare financial statements for investors? 
5 
1 
2 
3 
3 
1 
3 
4 
2 
0 
0 
1 
0 
0 
0 
0 
0 
0 
1 
0 
0 
1 
2 
3 
4 
5 
6 
Excellent 
Good 
Fair 
Poor 
Not submitted 
Investors: What percentage of your portfolio prepare financial statements at the given rating? 
75-100 
50-75 
26-50 
0-25 
Five investors said that less than 25% of their portfolio give excellent statements
Investors look to be the first to invest… 
•Investors look to protect their right to invest in companies by exercising exclusivity agreements and not sharing information 
–These investments can be DEBT because it gives a structured exit and may require collateral 
–Industries that do not have collateral, such as tech, often will only attract EQUITY investments, but valuation disagreements are not uncommon
… but would like investment partners 
•Investors would also like to mitigate investment risk by following other investors or co-investing 
–In this case, EQUITY investment can be used as there are others to share the risk 
–Equity investments often seek board seats and technical assistance provisions 
–In these cases a valuation is already in place and due diligence performed
Angel Investing is not prevalent 
–Angel investing are largely a consortium of passive investors 
–Currently unregulated and lacks frameworks 
–Angel investors are more likely to invest in early stage companies 
–Entrepreneurs like angel investors because of their hands off management style
The need for a good evaluation is important… 
•Investors need to ensure risk protection 
–Financial requirements of investment and patient capital require investor confidence that SE will reach financial and social objectives 
•Due diligence (DD) is deeper when there is more risk 
–“Harder” investments such as equity require deeper DD and will take longer 
–DD involves financial evaluation, market assessment and legal
… however the cost of due diligence is significant 
$15,000 to $20,0000 
10% to 20% 
Cost of performing due diligence inclusive of staff time, travel, legal evaluation and cost of experts 
Portion of a transaction committed to due diligence 
Represents 
This is too costly for Investors
Revenue projections, Market projections and Management Team are all important in DD 
10 
9 
5 
6 
8 
8 
10 
5 
5 
8 
8 
0 
15 
8 
4 
10 
7 
10 
14 
8 
8 
11 
15 
1 
0 
2 
4 
6 
8 
10 
12 
14 
16 
Revenue 
Debt to equity ratio 
Inventory 
Accounts Receivable and Payable 
Liquidity 
Solvency 
Evaluation of Management Team 
Evaluation of production process 
Company Philosophy 
Overhead costs 
Market evaluation and Projections 
Others (please list) 
Financial metrics submitted/ sought in due dillegence 
Entrepreneurs 
Investors
Investors and Entrepreneurs Diverge
Entrepreneurs feel that that investors don’t understand challenges facing SEs 
9 
2 
4 
0 
3 
4 
4 
5 
0 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
Investors have a good understand of the challenges 
that they face through some of our previous 
investment activities 
Investors understand the challenges that they face, 
but do not have experience in addressing them 
Investors are familiar with the challenges that they 
face 
Unfamiliar with the problems and how to address 
them 
How well do investors know the challenges that SEs face in East Africa 
Entrepreneur Response 
Investor Response
But entrepreneurs don’t feel investors understand timely cash flow issues 
1 
1 
3 
0 
3 
3 
4 
3 
1 
1 
2 
4 
3 
3 
0 
1 
2 
1 
4 
3 
1 
2 
2 
4 
4 
1 
5 
3 
1 
0 
2 
0 
0 
1 
3 
2 
0 
0 
1 
1 
2 
3 
0 
1 
1 
0 
2 
4 
6 
8 
10 
12 
Government regulations 
Taxes and payment to government 
Timely cash flow from investors 
Managing materials needed for production 
Managing and retaining employees and leadership team 
Getting timely funding to meet costs 
Meeting financial return requirements of investors 
Meeting financial covenant requirements of investors 
Measuring Impact 
Entrepreneurs: Rate the investor understanding of the following issues 
5= good understanding 
1= No understanding
Entrepreneurs and Investors don’t agree on financial risk 
3 
3 
3 
3 
4 
2 
0 
5 
4 
3 
1 
6 
2 
1 
0 
1 
2 
3 
4 
5 
6 
7 
Profitability 
sources of financing 
cash flow 
management and… 
customers 
accounts receivable 
other 
What are special risks that investor consider when investing in SE? 
Entrepreneur Response 
Investor response 
4 
0 
3 
4 
6 
3 
0 
1 
2 
3 
4 
5 
6 
7 
higher risk investment than 
a similar commercial 
investment 
lower risk investment than 
a similar commercial 
investment 
about the same 
Are Social Enterprises financially riskier? 
Entrepreneur Response 
Investor response
There is agreement on financial benchmarks 
6 
2 
0 
4 
4 
3 
1 
6 
5 
4 
5 
9 
4 
0 
1 
3 
2 
2 
0 
1 
0 
1 
2 
2 
1 
2 
1 
0 
0 
0 
1 
1 
0 
2 
4 
6 
8 
10 
12 
14 
16 
Cash flow 
Cash on hand 
Value of assets 
Profitability 
Revenue growth 
Cost Reduction 
Others 
Entrepreneurs: What benchmarks are most indicative of a SEs financial health? 
Very Important 
Somewhat Important 
Not important 
10 
2 
5 
9 
8 
3 
1 
0 
2 
4 
6 
8 
10 
12 
Cash flow 
Cash on hand 
Value of assets 
Profitability 
Revenue growth 
Cost Reduction 
Others 
Investors: What are the most important indicators for financial health
Social Metrics
Social metrics are important, but secondary to financial 
3 
4 
3 
0 
0 
1 
2 
3 
4 
5 
Of greater interest than 
financial metrics 
Of equal interest to 
financial metrics 
Of lesser interest to 
financial metrics 
No interest at all 
Entrepreneurs: What is the level of interest among your funders in impact metrics (relative to financial metrics)? 
1 
6 
3 
0 
0 
1 
2 
3 
4 
5 
6 
7 
Of greater interest than 
financial metrics 
Of equal interest to 
financial metrics 
Of lesser interest to 
financial metrics 
No interest at all 
Investors: What is your interest in collecting social metrics (relative to financial metrics)?
Job creation alone is a social enterprise 
4 
9 
5 
11 
0 
2 
4 
6 
8 
10 
12 
Yes 
No 
Should an enterprise that creates jobs only be considered a SE? 
Entrepreneur 
Investor
Social measurement is informal 
2 
0 
5 
3 
4 
7 
5 
0 
0 
1 
2 
3 
4 
5 
6 
7 
8 
Surveys 
Word of mouth 
tracking improvement over 
baseline measures 
Other 
How are social impact measurements being tracked? 
Entrepreneur Response 
Investor Response 
6 
2 
5 
0 
2 
7 
4 
2 
0 
1 
2 
3 
4 
5 
6 
7 
8 
Investor provides metrics 
to entrepreneur 
Entrepreneur provides 
metrics to investor 
Investor and Entrepreneur 
collaborate 
Other 
How are impact metrics developed? 
Entrepreneur 
Investor
While there is an agreement on social impact, financial metrics preside 
7 
0 
1 
10 
0 
1 
0 
5 
10 
15 
Higher than a similar 
commercial investment 
Lower than a similar 
commercial investment 
About the same 
How do the social benefits and social returns of a SE compare to similar commercial investments? 
Entrepreneur Response 
Investor Response 
Social and environmental risks are externalities that need to be managed or pre-empted. It does not factor heavily into the investment decision
Suggested Interventions
Technical Assistance would help entrepreneurs become more profitable…. 
Yes, 9 
No, 7 
Do you feel that a facility that would allow you to build business skills/ technical knowledge would make you a more profitable enterprise? 
Most investors felt that more than 75% of their portfolio would be more profitable with technical assistance
….but less helpful to get more investors 
7 
4 
4 
0 
1 
2 
3 
4 
5 
6 
7 
8 
Yes, I think that the training 
would be helpful in attracting 
and retaining funding 
No, I feel that I have enough 
business training already 
No, I don’t think that business training will make a difference 
Entrepreneurs: Do you feel that if you had more technical business training, you would get more funding opportunities from investors? 
Investors feel that no more than 50% of their portfolio will get access to more funders through technical assistance
Risk Mitigation will increase deal flow 
•Facilities that perform due diligence on behalf of investors will mitigate transaction costs 
•Debt and equity guarantees will allow investors to deploy capital at less risk 
•Developing investment communities, such as angel networks, will help investors share risks and coordinate investments 
–Aligning with investors that provide different forms of capital can provide viable social enterprises with a continuous capital flow that will not disrupt its growth.
Emerging Opportunities
Crowdfunding is a new method to raising capital 
•Organizations have been active in raising capital 
–Kiva has arranged for $250M in MFI loans 
–Kickstarter attracts $2M in pledges a week 
•The USA JOBS act will allow for crowdfunding equity to investments
Emerging trends in Kenya will help the BoP 
•Kenya looking to become a middle income country 
–Vision 2030 is an economic blueprint to grow the Kenyan economy 
–Commitment to farmers and infrastructure development pave the way for increase SE activity 
•Faith based organizations are effective in reach BoP and making profits 
–The National Council of Churches has a network of 27 churches and dispersed over 4 billion shillings to 700,000 client in microfinance
Next Steps/ Follow Up
Other areas to research 
Social Investor 
Funders 
Social Entrepreneur 
Customer 
Understand the influence of investors in social investment funds and implication on social impact 
Impact assessment of social entrepreneurs on the customers and consumers 
Comparative study on the supply and demand of capital in social enterprise in a mature social enterprise market, like India
Study Methodology and Resources
Study Methodology 
•Interviews were conducted with social entrepreneurs, social investors and social entrepreneurship experts between February and April 2012 in Nairobi, Kenya and over the phone 
•Interview subjects were sourced through on- the-ground research and through existing Development Marketplace networks
Interviewing Investors 
•14 social investors were given a 49 question survey and interviewed directly by study lead 
–Investors included foundations, NGOs, debt investors and equity investors 
–Investors were largely based in Kenya, yet had a few investments in the East Africa community
Investors Interviewed
Interviewing Entrepreneurs 
•16 social entrepreneurs were given a 40 question survey and interviewed directly by study lead 
–Entrepreneurs were a mix of pre-finance and post-finance, but all had interacted with investors 
–Most entrepreneurs were operating in Kenya, though some had scaled to the region
Entrepreneurs Interviewed
KSIX Study 
•Study results include results from KSIX “Social Investment in Kenya” study 
–Allavida Kenya study purpose to set up Kenya Social Stock Exchange (KSIX) 
–Study interviewed 40 investors and philanthropies and 39 social purpose enterprises 
–Study interviewed candidates outsideof Nairobi in local languages 
–Study is cited throughout report
Reporting 
•Study results are a combination of 
–Survey responses 
–Free form comments during interviews 
•Necessary to explore issues not addressed in survey 
–Literature reviews 
–KSIX results 
–Comments from consultants and advisory firms in social enterprise space
Study challenges 
•Survey fatigue 
–As a result of a number of other organizations having interviewed investors and entrepreneurs on similar subject matter, investors were hesitant to participate and provide references to their portfolio companies 
•Securing a variety of subjects 
–Interview subjects were largely secured by word of mouth reference, which resulted in a bias toward Western raised and educated entrepreneurs operating in Kenya
Thank you

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Supply- Demand of Capital in SE- East Africa (sanitaized)

  • 1. Faheem Noor Ali Consultant, Development Marketplace World Bank Institute Fnoorali@worldbank.org Supply and Demand of Capital in Social Enterprise (SE) in the East Africa
  • 3. Purpose: Understand the finance gap between investors and entrepreneurs -14 investing organizations (foundations, banks, equity investors, TA providers) with activities in East Africa were interviewed -Interviews based on 49 question survey conducted by study lead -16 social entrepreneurs from a cross section of sectors active in East Africa were interviewed -Interviews based on 40 question survey conducted by study lead Results are based on the best available evidence from interview subjects and other stakeholders active in East Africa social enterprise. All interviews conducted in Nairobi, Kenya between February and April 2012
  • 4. 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% TA Grants Zero interest loans (including payment for TA and other services) Debt (including loans for TA and other services) Quaisi equity Equity Other March-2011 4 Limited funding is available at the early stage… Seed Early Stage Sustain and early growth stage Scale
  • 5. … resulting in a limited amount of deals clearing the pipeline Deal Deal Deal Deal 70% - 90% are too early stage 10% to 20% don’t have good mgmt or model 5% to 10% don’t reach deal with entrepreneur 1% to 5% are invested Investment Pipeline Investors are exposed to hundreds of deals a year
  • 6. Social impact is secondary to financial performance •There is no clear definition of social enterprise –Impact-first and social-first investors investments have differing priorities –Many entrepreneurs have difficulty maximizing impact AND profits •Measuring impact is secondary to finance –While impact standards exist, they are not widely used –Investment funders look at financial performance first
  • 7. Entrepreneurs crave financial access Access to Finance Human Capital Regulations Entrepreneurs need early stage financing to scale. Even when an investor is on board, getting timely funding is an issue Grant capital and non-profits are taxed in Kenya, squeezing enterprise margins Finding leaders that appeal to investors and staff with appropriate technical knowledge is a challenge
  • 8. Investors must overcome risk Systematic Risk Transaction Costs Lack of Mature Investments Upcoming elections have investors weary while unpredictable weather patterns have investors question profitability Lack of social entrepreneur technical skills and illiquidity of investment are top investment risks The cost of due diligence can cost 20% of a given deal and management fees are minimal over a long period of time
  • 9. Investors provide capital with return requirements comparable to the US Investors Entrepreneurs Capital provided in forms of grants, debt (11% to 15% rate), quasi-equity and equity (IRR ranging 15% to 45%) Investors receive board seats, non-dilution clauses, approval on major expenses for equity, debt with equity on upside Governments Donors/ NGOs High Net Worth Individuals Revenues Savings Friends and Family
  • 10. Perceptions of investment risk is the core of the financing gap •Investors and Entrepreneurs agree that revenue and cash flow are good financial metrics •However there is disagreement….. –Entrepreneurs complain that investors don’t understand time sensitivity of cash flow –Investors don’t agree that social enterprises are less risky than similar commercial investments
  • 11. Interventions may help increase deal flow Strengthen Entrepreneurs Technical Assistance Capital Guarantees Capital Coordination Investors: 75% of their portfolio would be more profitable with technical assistance Action Instrument Mitigate Investor Risk DFIs and Banks can provide guarantees so that investors share risk Different investors deploy capital at different times, but share diligence costs
  • 12. Encouraging developments may help social enterprise Crowdfunding grants and debt has developed already and new US legislation will allow for equity crowdfunding Kenya’s Vision 2030 looks for economic growth starting with the BoP while faith groups are effective in deploying good and services to Kenya’s poor
  • 14. Kenya is growing… World Bank: Kenya could attain middle income status by 2019 if it maintains average GDP growth of 6% per year
  • 15. …. but traditional sources of financing are costly Lending rates were at 26% in March 2012
  • 16. East Africa Social Enterprise was borne out of microfinance Social enterprise is an evolution of micro-finance in East Africa, where it was a hotbed of activity for several years, largely supported by non- government organizations (NGOs) and development finance institutions (DFIs). When donor funding for micro-finance started to dwindle in the late 90s, “these organizations came under pressure to find creative ways of sustaining themselves by finding alternative sources of funding”. (Allavida) Responding to a need to be financially sustainable yet stay on mission, these organizations started to search for new sources of capital. 1980s to late 1990s Early 2000s Late 1990s
  • 18. Missing Middle •The missing middle refers to those enterprises that seek capital between $25,000 and $2M in order to achieve growth, but cannot find investors. These companies include small and medium enterprises (SMEs) •In high-income countries, SMEs are responsible for over 50% of GDP and over 60% of employment, but in low-income countries they are less than half of that: 30% of employment and 17% of GDP . “Too large to access microcredit and too small and risky for traditional bank loans…. These entrepreneurs are caught in the “missing middle,” often sinking all of their assets into business ventures, only to find their contributions unmatched and their potential unmet” - Rockefeller Foundation Annual Report, 2009
  • 19. There is no clear definition of Social Enterprise A Social Enterprise must have impact over 1000 people by direct income or cost saving and the business that provide econ activity through earned income or cost savings -Investor Companies with the right product and right attitude will have an impact - Investor One that creates jobs and enables people to feed their families - Entrepreneur Building a market based approach, but driven by a social impact - Entrepreneur “How do you define Social Enterprise?”
  • 20. Social Enterprise are active in BoP sectors Many agriculture and health enterprises are considered social enterprises by virtue of working in rural areas, where the majority of people are poor Where Investors are active Where Entrepreneurs focus Farming and Agriculture 11 4 Access to financial services 7 Energy solutions to the poor 7 1 Health solutions to the poor 5 6 Jobs and Employment 5 1 Housing 4 Tourism 4 Education 3 1 Technology 3 Other 3 Transportation 1 1
  • 21. Majority of Kenya’s poor live in Rural Areas 40.5 M •Population of Kenya 31.5 M •Rural Population of Kenya 15.5 M •Number of Rural Poor in Kenya 45.9% of Kenyans live below the national poverty line and the lowest 20% of Kenyans share 4.8% of the national income
  • 22. Social Enterprise plays a role in the Kenyan Economy By combining the business-like ideals and approaches with their relentless quest to radically improve the livelihoods of their people in a sustainable manner, social entrepreneurs have become a force to reckon with and have truly claimed their rightful nice in the development arena. They have become the so called “Third Pillar” in the development discourse and practice, and I would like to take this opportunity to recognize and underscore their critical role in solving the social and economic problems we face in our countries today - Finance Minister Kenyatta 2009
  • 24. Grants and Debt have clean exits… Capital Type Perspective Advantage Disadvantage Grants Entrepreneur "Free money” not requiring financial return Application process is cumbersome Can be used to build capacity Grants can be restrictive Non-renewable Investor Least amount of financial risk Lack of financial accountability No budget to verify results Debt Entrepreneur Can apply to working capital Rates can be high Does not result in loss of company control Some require collateral Investor Increases accountability Can not influence business Structured exit Sometimes no collateral
  • 25. … while quasi-equity and equity reflect partnership Capital Type Perspective Advantage Disadvantage Quasi Equity Entrepreneur Can apply to working capital Lose control if do well Lower rate than traditional debt Delay due to some due dilliegence Investor Limit risk while still getting upside Lower interest rate Equity Entrepreneur Engaged partner in the business Negotiating valuation Can use for working capital and scale Have to give up control of the company Equity attracts more equity Takes a long time to get equity investment Requires audited financials Investor Can control company Very high risk Higher return if done well Investment Committee is often not in country and they are tough to convince
  • 26. There is no capital structure standard •The supply and demand for different types of capital vary –Industry: Tech companies, for example, do not have collateral and do not appeal to debt investors –Mission: Some organizations can only be sustained through grant capital throughout their life cycle
  • 27. Attitudes toward equity differ among entrepreneurs and investors…. Investors see equity investments as “growing the pie”….. … while some entrepreneurs see equity “as eating at their pie” Investors give equity to let the company grow….. …but entrepreneurs can’t wait for the standard 6-9 months to get it VS VS
  • 28. ...yet there is no clear consensus on the role of debt •Some social entrepreneurs feel that debt and quasi- equity investments do not reflect commitment to the company since the investor takes less risk than the entrepreneur •Other social entrepreneurs prefer debt because it is quicker and let’s them retain control of the company
  • 30. Entrepreneurs identify as Social Enterprises…. 9 1 6 0 0 2 4 6 8 10 I am social entrepreneur I am an entrepreneur Both a and b None of the above Entrepreneur: How do you identify yourself? KSIX Study Sample Non Profit Impact first SE Finance first SE
  • 31. …and largely serve the poor 2 3 4 2 4 0 0 1 0 5 3 0 5 4 0 0 0 1 2 3 4 5 6 ___% of my customers earn less the US$2/ day ___% of my customers earn more than US$2/day but are still considered poor ___% of my customers are considered middle class ___% of my customers are considered upper class families Entrepreneurs: What % of your customers fit the following description? 75-100 50-75 26-50 0-25
  • 32. SEs are well educated but not from community 0 2 4 6 8 10 12 14 From the community, but have worked abroad and come back From the community and have been raised here Not originally from the community Not important SE connection to community Investor Preference Entrepreneur Actual 0 2 4 6 8 10 12 SE Education Investor Preference Entrepreneur Actual
  • 33. Entrepreneurs exceed the experience expectation of investors 0 1 2 3 4 5 6 7 8 9 10 Worked in the same sector but commercially Worked in a different sector, but commercially Worked in social enterprise in the same sector Worked in social enterprise in a different sector Not important Professional Background Investor Preference Entrepreneur Actual 0 1 2 3 4 5 6 7 8 9 0-2 years 2-5 years 5+ years Not important Time in Existence Investor Preference Entrepreneur Actual
  • 34. Entrepreneurs have larger management teams than expected… 1 8 3 0 1 0 4 8 2 1 0 2 4 6 8 10 Just the entrepreneur 1-3 people 3-5 people 5 -7 people 7 + people How many people should be on the management team? Entrepreneurs Investors 13 11 9 3 3 1 16 14 15 3 1 9 0 5 10 15 20 CEO CFO/ Financial lead COO/ Operations Lead Community Engagement Leader Purchasing and Procurement Leader Other Ideal Management Team Entrepreneur Response Investor Response
  • 35. …and have a variety of directors 4 3 3 1 2 1 6 7 0 1 2 3 4 5 6 7 8 not important At least 1-3 people At least 3-5 people At least 5+ people Number of people on Board of Directors Entrepreneurs Investor
  • 36. Entrepreneurs have savings and portfolio companies have profits 1 0 1 3 0 0 0 1 2 2 1 1 3 4 3 2 0 1 2 3 4 5 Consistently positive cash flow Revenues are generally higher than my costs Accounts receivable are higher than accounts payable Have enough cash savings to sustain themselves for 3 months Investor: What proportion of your portfolio find the following statements true? 75-100 50-75 26-50 0-25 4 5 6 10 6 5 5 2 0 2 4 6 8 10 12 14 I have a consistently positive cash flow My revenues are generally higher than my costs Accounts recievable are higher than accounts payable I have enough cash savings to sustain myself for 3 months Entrepreneur: Assess the following statements on your financial viability Yes No
  • 38. Entrepreneurs face challenges to scale Barriers
  • 39. Access to Finance is the primary challenge facing entrepreneurs 15 6 13 1 0 5 10 15 20 Funding only Business Training Access to other funders Other What sort of support do entrepreneurs need from investors? A majority of start up funding comes from grants, donors and friends, but this is not sustainable and often inadequate KSIX: Only 25% of enterprises are able to finance operations through earned income
  • 40. Most businesses start with own money 13 11 5 7 4 11 5 1 11 8 4 12 1 8 2 1 0 2 4 6 8 10 12 14 Put their own money in or money raised through personal networks (family, friends) Money from business activities Received a grant from the domestic government, local foundations or company Received a grant from a foreign government, international foundations or global company Received financial investment from the community affected (not inclusive of revenue) Taken loans and other sort of debt Through partners or organizations that have given me money in exchange for ownership (equity) Other Investors: How did entrepreneurs fund their business? Entrepreneurs: How did you fund your business? Entrepreneur Investors
  • 41. Entrepreneurs need to get timely funding and manage inputs… 3 0 5 0 3 4 0 1 4 4 2 2 6 2 7 3 1 0 3 3 4 4 4 1 1 3 3 3 0 1 2 2 7 4 1 6 3 2 3 1 4 4 1 0 2 4 6 8 10 12 14 16 Government regulations Taxes and payment to government Timely cash flow from investors Managing materials needed for production Managing and retaining employees and leadership team Getting timely funding to meet costs Meeting funding requirements of investors Measuring Impact Others Entrepreneurs: What are the biggest challenges you face with your business? 5= very significant 1= Not signicant
  • 42. ….and investors recognize these challenges 1 2 3 4 2 2 2 1 2 1 0 3 1 5 4 4 5 1 3 1 1 1 2 0 1 1 3 1 3 4 3 3 0 2 3 2 0 1 0 2 1 2 1 4 4 1 1 0 1 2 1 3 3 0 2 4 6 8 10 12 14 Government regulations Taxes and payment to government Timely cash flow from investors Managing materials needed for production Managing and retaining employees and leadership… Getting timely funding to meet costs Meeting financial return requirements of investors Meeting financial covenant requirements of investors Measuring Impact Understanding the Market Others Investors: What are the biggest challenges that SE face in running their business? 5=very significant 1= Not Significant
  • 43. The Regulatory Environment can also be a challenge to Entrepreneurs •Governments do not grant preferential tax status to social entrepreneurs –Grants in Kenya are taxable –World Bank: Entrepreneurs spend an average of 6 times per year with tax officials –Former Development Marketplace social entrepreneur: Government would not let him register as a non-profit because he was generating an income
  • 44. Entrepreneurs are constrained by licenses •License application and fees can be cumbersome and costly –Dairy farmers in Tanzania must have 5-7 licenses to get dairy to market –KSIX: 61.5% of organizations are registered as “self help groups” because of the relative ease of registration “Registering as a branch of a foreign company or Kenyan subsidiary company is expensive. Expect to pay upwards of US$8,000 in order to cover everything from incorporation / compliance formalities to obtaining work visas”. - KopoKopo.com
  • 45. Staffing acquisition is a tough •Most social entrepreneurs interviewed cite finding good talent is a challenge –Difficultly to entice talent to work for relatively small pay and less job security –Talent often needs specialized skills on operations and local population  Once talent is found, there is relatively less difficulty in retaining them
  • 47. Most Investors do not want to make early stage investments, regardless of social mission 0 2 4 6 8 10 12 The companies were too early stage for investment We had did not have confidence in the management team ability to financially sustain the business We did not have confidence in the integrity of the entrepreneur We did not believe that there was a viable market for the entrepreneurs idea What were the reasons that you did NOT pursue deals that were in your pipeline? Finance first 38% Social first 54% Other _ 8% How would describe your investment mission?
  • 48. Some investors provide a mixture of grants, debt and equity 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Grants Zero interest loans (including payment for TA and other services) Debt (including loans for TA and other services) Quaisi equity Equity Other What sort of financing do you provide?
  • 49. Investors do not make high margins On a $1M deal, a 3% fee is only $30,000 over the lifetime of the investment 4 6 2 1 0 0 What is the management fee of the fund? No management fee 1%- 3% 3% - 5% 5% - 7% 7% - 10% Over 10%
  • 51. Investors must address risks when investing Risks
  • 52. Domestic events in Kenya determine investor confidence •Investors are concerned about post-election violence in 2013 –2008 post election violence displaced workers, destroyed inventory and supply chains –Experts anticipate an increase in investment activity following peaceful elections •Investors have less risky alternatives –At prevailing interest rates, investors seek high returns on investment to put their money at risk
  • 53. Kenya is sensitive to externalities •Kenyan growth is linked to Eurozone crises –Kenya’s main exports are dependent on European markets –Kenya will be among the African countries to lose $10B in investment if Eurozone breaks •Weather and supply chain changes play a role –Dairy productivity and crop yields are subject to the amount of rainfall in a given year –Health investments are subject to the actions of insurers, governments and new technology
  • 54. FDI in Kenya responds to shocks $- $100.00 $200.00 $300.00 $400.00 $500.00 $600.00 $700.00 $800.00 2005 2006 2007 2008 2009 2010 2011 (est) 2012 (est) FDI in BoP (net, $US Millions) GDP Growth Election Violence Euro Crisis
  • 55. Entrepreneurs and Investors agree on risk factors 2 3 1 4 2 1 1 0 4 5 2 5 5 4 2 1 3 3 2 3 3 3 2 1 1 2 1 2 0 2 0 3 1 0 0 0 2 4 6 8 10 12 14 16 Governance structure of SE Liquidity of investment Regulatory environment affecting social enterprises Technical skills of social entrepreneur Ability of SE to get follow on financing Systematic risk/ country risk General risk factors to my sector other 5= very significant 1= Not signicant 2 4 3 7 3 6 5 Number of Investors citing risk factors Entrepreneurs: How important are the following risk factors that investors may consider before investing in your business
  • 56. Investors would like to see more mature companies 3 11 1 0 0 0 2 4 6 8 10 12 Excellent Good Fair Poor No Understanding Entrepreneurs: How would you judge your understanding on how to prepare financial statements for investors? 5 1 2 3 3 1 3 4 2 0 0 1 0 0 0 0 0 0 1 0 0 1 2 3 4 5 6 Excellent Good Fair Poor Not submitted Investors: What percentage of your portfolio prepare financial statements at the given rating? 75-100 50-75 26-50 0-25 Five investors said that less than 25% of their portfolio give excellent statements
  • 57. Investors look to be the first to invest… •Investors look to protect their right to invest in companies by exercising exclusivity agreements and not sharing information –These investments can be DEBT because it gives a structured exit and may require collateral –Industries that do not have collateral, such as tech, often will only attract EQUITY investments, but valuation disagreements are not uncommon
  • 58. … but would like investment partners •Investors would also like to mitigate investment risk by following other investors or co-investing –In this case, EQUITY investment can be used as there are others to share the risk –Equity investments often seek board seats and technical assistance provisions –In these cases a valuation is already in place and due diligence performed
  • 59. Angel Investing is not prevalent –Angel investing are largely a consortium of passive investors –Currently unregulated and lacks frameworks –Angel investors are more likely to invest in early stage companies –Entrepreneurs like angel investors because of their hands off management style
  • 60. The need for a good evaluation is important… •Investors need to ensure risk protection –Financial requirements of investment and patient capital require investor confidence that SE will reach financial and social objectives •Due diligence (DD) is deeper when there is more risk –“Harder” investments such as equity require deeper DD and will take longer –DD involves financial evaluation, market assessment and legal
  • 61. … however the cost of due diligence is significant $15,000 to $20,0000 10% to 20% Cost of performing due diligence inclusive of staff time, travel, legal evaluation and cost of experts Portion of a transaction committed to due diligence Represents This is too costly for Investors
  • 62. Revenue projections, Market projections and Management Team are all important in DD 10 9 5 6 8 8 10 5 5 8 8 0 15 8 4 10 7 10 14 8 8 11 15 1 0 2 4 6 8 10 12 14 16 Revenue Debt to equity ratio Inventory Accounts Receivable and Payable Liquidity Solvency Evaluation of Management Team Evaluation of production process Company Philosophy Overhead costs Market evaluation and Projections Others (please list) Financial metrics submitted/ sought in due dillegence Entrepreneurs Investors
  • 64. Entrepreneurs feel that that investors don’t understand challenges facing SEs 9 2 4 0 3 4 4 5 0 1 2 3 4 5 6 7 8 9 10 Investors have a good understand of the challenges that they face through some of our previous investment activities Investors understand the challenges that they face, but do not have experience in addressing them Investors are familiar with the challenges that they face Unfamiliar with the problems and how to address them How well do investors know the challenges that SEs face in East Africa Entrepreneur Response Investor Response
  • 65. But entrepreneurs don’t feel investors understand timely cash flow issues 1 1 3 0 3 3 4 3 1 1 2 4 3 3 0 1 2 1 4 3 1 2 2 4 4 1 5 3 1 0 2 0 0 1 3 2 0 0 1 1 2 3 0 1 1 0 2 4 6 8 10 12 Government regulations Taxes and payment to government Timely cash flow from investors Managing materials needed for production Managing and retaining employees and leadership team Getting timely funding to meet costs Meeting financial return requirements of investors Meeting financial covenant requirements of investors Measuring Impact Entrepreneurs: Rate the investor understanding of the following issues 5= good understanding 1= No understanding
  • 66. Entrepreneurs and Investors don’t agree on financial risk 3 3 3 3 4 2 0 5 4 3 1 6 2 1 0 1 2 3 4 5 6 7 Profitability sources of financing cash flow management and… customers accounts receivable other What are special risks that investor consider when investing in SE? Entrepreneur Response Investor response 4 0 3 4 6 3 0 1 2 3 4 5 6 7 higher risk investment than a similar commercial investment lower risk investment than a similar commercial investment about the same Are Social Enterprises financially riskier? Entrepreneur Response Investor response
  • 67. There is agreement on financial benchmarks 6 2 0 4 4 3 1 6 5 4 5 9 4 0 1 3 2 2 0 1 0 1 2 2 1 2 1 0 0 0 1 1 0 2 4 6 8 10 12 14 16 Cash flow Cash on hand Value of assets Profitability Revenue growth Cost Reduction Others Entrepreneurs: What benchmarks are most indicative of a SEs financial health? Very Important Somewhat Important Not important 10 2 5 9 8 3 1 0 2 4 6 8 10 12 Cash flow Cash on hand Value of assets Profitability Revenue growth Cost Reduction Others Investors: What are the most important indicators for financial health
  • 69. Social metrics are important, but secondary to financial 3 4 3 0 0 1 2 3 4 5 Of greater interest than financial metrics Of equal interest to financial metrics Of lesser interest to financial metrics No interest at all Entrepreneurs: What is the level of interest among your funders in impact metrics (relative to financial metrics)? 1 6 3 0 0 1 2 3 4 5 6 7 Of greater interest than financial metrics Of equal interest to financial metrics Of lesser interest to financial metrics No interest at all Investors: What is your interest in collecting social metrics (relative to financial metrics)?
  • 70. Job creation alone is a social enterprise 4 9 5 11 0 2 4 6 8 10 12 Yes No Should an enterprise that creates jobs only be considered a SE? Entrepreneur Investor
  • 71. Social measurement is informal 2 0 5 3 4 7 5 0 0 1 2 3 4 5 6 7 8 Surveys Word of mouth tracking improvement over baseline measures Other How are social impact measurements being tracked? Entrepreneur Response Investor Response 6 2 5 0 2 7 4 2 0 1 2 3 4 5 6 7 8 Investor provides metrics to entrepreneur Entrepreneur provides metrics to investor Investor and Entrepreneur collaborate Other How are impact metrics developed? Entrepreneur Investor
  • 72. While there is an agreement on social impact, financial metrics preside 7 0 1 10 0 1 0 5 10 15 Higher than a similar commercial investment Lower than a similar commercial investment About the same How do the social benefits and social returns of a SE compare to similar commercial investments? Entrepreneur Response Investor Response Social and environmental risks are externalities that need to be managed or pre-empted. It does not factor heavily into the investment decision
  • 74. Technical Assistance would help entrepreneurs become more profitable…. Yes, 9 No, 7 Do you feel that a facility that would allow you to build business skills/ technical knowledge would make you a more profitable enterprise? Most investors felt that more than 75% of their portfolio would be more profitable with technical assistance
  • 75. ….but less helpful to get more investors 7 4 4 0 1 2 3 4 5 6 7 8 Yes, I think that the training would be helpful in attracting and retaining funding No, I feel that I have enough business training already No, I don’t think that business training will make a difference Entrepreneurs: Do you feel that if you had more technical business training, you would get more funding opportunities from investors? Investors feel that no more than 50% of their portfolio will get access to more funders through technical assistance
  • 76. Risk Mitigation will increase deal flow •Facilities that perform due diligence on behalf of investors will mitigate transaction costs •Debt and equity guarantees will allow investors to deploy capital at less risk •Developing investment communities, such as angel networks, will help investors share risks and coordinate investments –Aligning with investors that provide different forms of capital can provide viable social enterprises with a continuous capital flow that will not disrupt its growth.
  • 78. Crowdfunding is a new method to raising capital •Organizations have been active in raising capital –Kiva has arranged for $250M in MFI loans –Kickstarter attracts $2M in pledges a week •The USA JOBS act will allow for crowdfunding equity to investments
  • 79. Emerging trends in Kenya will help the BoP •Kenya looking to become a middle income country –Vision 2030 is an economic blueprint to grow the Kenyan economy –Commitment to farmers and infrastructure development pave the way for increase SE activity •Faith based organizations are effective in reach BoP and making profits –The National Council of Churches has a network of 27 churches and dispersed over 4 billion shillings to 700,000 client in microfinance
  • 81. Other areas to research Social Investor Funders Social Entrepreneur Customer Understand the influence of investors in social investment funds and implication on social impact Impact assessment of social entrepreneurs on the customers and consumers Comparative study on the supply and demand of capital in social enterprise in a mature social enterprise market, like India
  • 83. Study Methodology •Interviews were conducted with social entrepreneurs, social investors and social entrepreneurship experts between February and April 2012 in Nairobi, Kenya and over the phone •Interview subjects were sourced through on- the-ground research and through existing Development Marketplace networks
  • 84. Interviewing Investors •14 social investors were given a 49 question survey and interviewed directly by study lead –Investors included foundations, NGOs, debt investors and equity investors –Investors were largely based in Kenya, yet had a few investments in the East Africa community
  • 86. Interviewing Entrepreneurs •16 social entrepreneurs were given a 40 question survey and interviewed directly by study lead –Entrepreneurs were a mix of pre-finance and post-finance, but all had interacted with investors –Most entrepreneurs were operating in Kenya, though some had scaled to the region
  • 88. KSIX Study •Study results include results from KSIX “Social Investment in Kenya” study –Allavida Kenya study purpose to set up Kenya Social Stock Exchange (KSIX) –Study interviewed 40 investors and philanthropies and 39 social purpose enterprises –Study interviewed candidates outsideof Nairobi in local languages –Study is cited throughout report
  • 89. Reporting •Study results are a combination of –Survey responses –Free form comments during interviews •Necessary to explore issues not addressed in survey –Literature reviews –KSIX results –Comments from consultants and advisory firms in social enterprise space
  • 90. Study challenges •Survey fatigue –As a result of a number of other organizations having interviewed investors and entrepreneurs on similar subject matter, investors were hesitant to participate and provide references to their portfolio companies •Securing a variety of subjects –Interview subjects were largely secured by word of mouth reference, which resulted in a bias toward Western raised and educated entrepreneurs operating in Kenya