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Faheem ul Haq
GC University Faisalabad
 The aim of the study was to find out the impact of leadership
behaviors on organizational performance. The main
objectives of the study were to find out the concepts and
types of leadership behaviors and investigate the impact of
leadership behavior on organizational performance in the
case company Polymer container of Faisalabad. The research
also described the performance of the organizations in
manufacturing sector because of the good leadership
qualities. There were 29 respondents out of a total 54
employees in the company. The results driven from the
research showed that there is a strong impact of leadership
behaviors on organizational performance. The behavior of the
CEO of the Polymer container of Faisalabad with the
employees of the company was one of the major reasons for
the company’s success. Finally leadership behaviors were
found out to be very important key factors for the growth of
the companies in the service sectors
The Objective of the study is to find out how the
leadership impact on the organizational performance in
the sense of the Profit Margin .
Research Objective
INTRODUCTION
The goal of any organization is not only to survive, but also to
sustain its existence by improving performance. In order to meet the
needs of the highly competitive markets, organizations must
continually increase performance (Arslan&Staub 2013). The role of
leadership is critically important for achieving the performance of
organizations (e.g. Boal & Hooijberg 2000; Peterson, Smith,
Martorana & Owens 2003).However; the findings of prior studies
about the role of leadership in increasing organizational
performance are mixed. Some studies (e.g. Finkelstein &Hambrick,
1996; Katz & Kahn, 1978; Peterson, Smith, Martorana, & Owens
2003) suggest that the role of leadership is critically important for
an organization to achieve a high level of performance. However,
some other studies (e.g. Pfeffer 1977; Meindl, Ehrlich &Dukerich
1985) suggest that role of leadership is not so important in
achieving the organizational performance.
Using the acronym L.E.A.D.E.R.S.H.I.P., Snodgrass (2004) built a
curriculum based on 10 core values: Influence, Integrity,
Communication, Attitude, Courage, Sacrifice, Goals, Servant-Hood,
Vision, and Perseverance. Building on their work on transactional and
transformational leadership theories, Avolio and Bass (1991)
conceptualized a “full range leadership theory” (FRLT) represented by
nine factors, including five transformational leadership factors, three
transactional leadership factors, and one no leadership or laissez-faire
leadership factor (Antonakis, Avolio & Sivasubramaniam, 2003; Jens &
Schlotz, 2009). Jens and Schlotz (2009) defined the nine FRLT factors
as follows: The first of the transformational factors is inspirational
motivation. Central to this factor of transformational leadership is the
articulation and representation of a vision.
LIMITATION AND EXPECTED CONTRIBUTION OF THE STUDY
It is important to spell here the limitations of the present study before
proceeding further. Firstly, an important limitation of present study is
that it will only focus on the two types of leadership behaviors that are
relational behavior and task behavior. Further, another limitation is that
the present study merely focuses the role of leadership in the context of
manufacture sector. So, the present study, while investigating the impact
of leadership on organizational performance in the context of service
sector, will contribute to the existing knowledge on the role of leadership
in the context of manufacturing sector.
IMPORTANT STUDIES ABOUT LEADERSHIP AND
ORGANIZATIONAL PERFORMANCE
The most important recent studies on the impact of leadership on
organizational performance are discussed in the following. Their
study identified two types of leadership behaviors. These are
relational behavior, and task behavior. Further in their study,
organizational performance is measured as profitability, sales
growth, market share, and competitive status. They found that
leader’s task related behavior is directly related to organizational
performance. Further in their study, organizational performance is
measured as innovation propensity
TYPES OF LEADERSHIP BEHAVIORS
Consultative leaders:
They consider opinions and ideas of their followers in
the goal setting process. They do get other’s opinion
but don’t include it in decision making.
Democratic leaders:
Charismatic leaders:
Face saver:
Leaders participate equally in the process with
their followers and let the group make decisions.
This type develops the feeling of oneness between the
two people or the personal attraction to be like the
other the stronger the attraction is the stronger would
be the power.
Such leaders ensure the safety and security of the
individual
Laissez-faire leaders:
This is called extremely laid-back leaders. The leader
who let the group take whatever action its members feel
is necessary .
Charismatic leadership
is conceptually same as transformational behavior.
(Shamir House and Arthur 1993) stated, such leadership
alternatively called charismatic, visionary
According to Chen (2002), organizational performance means the
“transformation of inputs into outputs for achieving certain
outcomes. With regard to its content, performance informs about
the relation between minimal and effective cost (economy),
between effective cost and realized output (efficiency) and
between output and achieved outcome (effectiveness)”.
INTRODUCTION OF ORGANIZATION
PERFORMANCE
DIFFERENT WAYS TO MEASURE ORGANIZATIONAL
PERFORMANCE
 A company can easily measure its growth by some new
metrics called momentum indicators. One of the most
important indicators is revenue margin. Revenue margin is
the profit from revenue and is only the source of operating
profit. An unsatisfactory trend in revenue margin shows that
company’s market position as compared to competitors is
not strong
 In order to use this knowledge in a modern framework for
organization modeling it is necessary to validate the concept
of a performance indicator together with its characteristics,
relationships to other performance indicators and relations to
other formalized concepts such as goals, processes and roles
IMPACT OF LEADERSHIP BEHAVIOR ON
ORGANIZATIONAL PERFORMANCE
Leadership has been examined from various perspectives,
including Leaders personal characteristics, the nature of the
organizational context and the behavior of subordinate (Yukl
1998).
The transformational perspective is mostly applied to the
transactional leadership style, which emphasizes contingent
rewards to influence motivations of the followers (Bass 1990).
A leader oriented toward the start of structure style would
highlight the clear definition of tasks and goal-setting, be more
likely to actively introduce his or her own ideas, assign duties
and tasks to other people, and monitor their actions closely.
Further, this leader sets demanding performance standards,
expects obedience to the standards, and encourages competition
among employees.
Globe Dimensions
Charismatic value based
Team oriented
Participative
Human oriented
Autonomous
Self-protected
Organizational Commitment
sales
Organizational performance
Change in sales volume
Return on investment
Earning last four years
IMPACT OF LEADERSHIP ON ORGANIZATIONAL
PERFORMANCE
RESEARCH
METHODOLOGY
RESEARCH METHOD
Research is simply the process of finding solutions to a
problem after a thorough study and analysis of the
situational factors. To analyze the results two types of data
is being used, primary data and secondary data.
Primary data is the data which is collected by researchers
themselves for the specific research purpose. This, for
example, consists of interviews transcripts, questionnaire
responses and observation records.
Secondary data is said to be the existing data which is used by a
researcher rather than by collecting new information. Secondary
data can be collected from, for example, survey data, office of
population census and social trend figures. Secondary data can
be quite helpful if the researcher cannot find any sources from
which to collect their own data .
QUALITATIVE RESEARCH
METHODS
Qualitative research consists of an investigation that is based
upon seeking answers to questions, systematic use of predefined
set of procedures to answer the questions, collect evidence,
produce findings that were not determined in advance, produce
findings that are applicable beyond the immediate boundaries of
the study.
RESEARCH DESIGN
Small state industries of Faisalabad
Population
Sample size
Polymer container
DATA COLLECTION
 Telephonic interview
 Surveys
 Questionnaires
VALIDITY AND RELIABILITY
The study includes an online questionnaire link sent to CEO
and then forwarded to the employees of the company. There
are 54 employees in the company and 29 responses to the
survey. Hence, the research is said to be valid.
CONCLUSION
After the interview with the CEO of Polymer container
of Faisalabad it has been concluded that the CEO is said
to have democratic and transactional leadership behavior
type which is a reason for the growth and success of the
company in a short period of time.
Thanks

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Impact of leadership on organizational performance

  • 1. Faheem ul Haq GC University Faisalabad
  • 2.  The aim of the study was to find out the impact of leadership behaviors on organizational performance. The main objectives of the study were to find out the concepts and types of leadership behaviors and investigate the impact of leadership behavior on organizational performance in the case company Polymer container of Faisalabad. The research also described the performance of the organizations in manufacturing sector because of the good leadership qualities. There were 29 respondents out of a total 54 employees in the company. The results driven from the research showed that there is a strong impact of leadership behaviors on organizational performance. The behavior of the CEO of the Polymer container of Faisalabad with the employees of the company was one of the major reasons for the company’s success. Finally leadership behaviors were found out to be very important key factors for the growth of the companies in the service sectors
  • 3. The Objective of the study is to find out how the leadership impact on the organizational performance in the sense of the Profit Margin . Research Objective
  • 4. INTRODUCTION The goal of any organization is not only to survive, but also to sustain its existence by improving performance. In order to meet the needs of the highly competitive markets, organizations must continually increase performance (Arslan&Staub 2013). The role of leadership is critically important for achieving the performance of organizations (e.g. Boal & Hooijberg 2000; Peterson, Smith, Martorana & Owens 2003).However; the findings of prior studies about the role of leadership in increasing organizational performance are mixed. Some studies (e.g. Finkelstein &Hambrick, 1996; Katz & Kahn, 1978; Peterson, Smith, Martorana, & Owens 2003) suggest that the role of leadership is critically important for an organization to achieve a high level of performance. However, some other studies (e.g. Pfeffer 1977; Meindl, Ehrlich &Dukerich 1985) suggest that role of leadership is not so important in achieving the organizational performance.
  • 5. Using the acronym L.E.A.D.E.R.S.H.I.P., Snodgrass (2004) built a curriculum based on 10 core values: Influence, Integrity, Communication, Attitude, Courage, Sacrifice, Goals, Servant-Hood, Vision, and Perseverance. Building on their work on transactional and transformational leadership theories, Avolio and Bass (1991) conceptualized a “full range leadership theory” (FRLT) represented by nine factors, including five transformational leadership factors, three transactional leadership factors, and one no leadership or laissez-faire leadership factor (Antonakis, Avolio & Sivasubramaniam, 2003; Jens & Schlotz, 2009). Jens and Schlotz (2009) defined the nine FRLT factors as follows: The first of the transformational factors is inspirational motivation. Central to this factor of transformational leadership is the articulation and representation of a vision.
  • 6. LIMITATION AND EXPECTED CONTRIBUTION OF THE STUDY It is important to spell here the limitations of the present study before proceeding further. Firstly, an important limitation of present study is that it will only focus on the two types of leadership behaviors that are relational behavior and task behavior. Further, another limitation is that the present study merely focuses the role of leadership in the context of manufacture sector. So, the present study, while investigating the impact of leadership on organizational performance in the context of service sector, will contribute to the existing knowledge on the role of leadership in the context of manufacturing sector.
  • 7. IMPORTANT STUDIES ABOUT LEADERSHIP AND ORGANIZATIONAL PERFORMANCE The most important recent studies on the impact of leadership on organizational performance are discussed in the following. Their study identified two types of leadership behaviors. These are relational behavior, and task behavior. Further in their study, organizational performance is measured as profitability, sales growth, market share, and competitive status. They found that leader’s task related behavior is directly related to organizational performance. Further in their study, organizational performance is measured as innovation propensity
  • 8. TYPES OF LEADERSHIP BEHAVIORS Consultative leaders: They consider opinions and ideas of their followers in the goal setting process. They do get other’s opinion but don’t include it in decision making. Democratic leaders: Charismatic leaders: Face saver: Leaders participate equally in the process with their followers and let the group make decisions. This type develops the feeling of oneness between the two people or the personal attraction to be like the other the stronger the attraction is the stronger would be the power. Such leaders ensure the safety and security of the individual
  • 9. Laissez-faire leaders: This is called extremely laid-back leaders. The leader who let the group take whatever action its members feel is necessary . Charismatic leadership is conceptually same as transformational behavior. (Shamir House and Arthur 1993) stated, such leadership alternatively called charismatic, visionary
  • 10. According to Chen (2002), organizational performance means the “transformation of inputs into outputs for achieving certain outcomes. With regard to its content, performance informs about the relation between minimal and effective cost (economy), between effective cost and realized output (efficiency) and between output and achieved outcome (effectiveness)”. INTRODUCTION OF ORGANIZATION PERFORMANCE
  • 11. DIFFERENT WAYS TO MEASURE ORGANIZATIONAL PERFORMANCE  A company can easily measure its growth by some new metrics called momentum indicators. One of the most important indicators is revenue margin. Revenue margin is the profit from revenue and is only the source of operating profit. An unsatisfactory trend in revenue margin shows that company’s market position as compared to competitors is not strong  In order to use this knowledge in a modern framework for organization modeling it is necessary to validate the concept of a performance indicator together with its characteristics, relationships to other performance indicators and relations to other formalized concepts such as goals, processes and roles
  • 12.
  • 13. IMPACT OF LEADERSHIP BEHAVIOR ON ORGANIZATIONAL PERFORMANCE Leadership has been examined from various perspectives, including Leaders personal characteristics, the nature of the organizational context and the behavior of subordinate (Yukl 1998). The transformational perspective is mostly applied to the transactional leadership style, which emphasizes contingent rewards to influence motivations of the followers (Bass 1990). A leader oriented toward the start of structure style would highlight the clear definition of tasks and goal-setting, be more likely to actively introduce his or her own ideas, assign duties and tasks to other people, and monitor their actions closely. Further, this leader sets demanding performance standards, expects obedience to the standards, and encourages competition among employees.
  • 14. Globe Dimensions Charismatic value based Team oriented Participative Human oriented Autonomous Self-protected Organizational Commitment sales Organizational performance Change in sales volume Return on investment Earning last four years IMPACT OF LEADERSHIP ON ORGANIZATIONAL PERFORMANCE
  • 16. RESEARCH METHOD Research is simply the process of finding solutions to a problem after a thorough study and analysis of the situational factors. To analyze the results two types of data is being used, primary data and secondary data. Primary data is the data which is collected by researchers themselves for the specific research purpose. This, for example, consists of interviews transcripts, questionnaire responses and observation records. Secondary data is said to be the existing data which is used by a researcher rather than by collecting new information. Secondary data can be collected from, for example, survey data, office of population census and social trend figures. Secondary data can be quite helpful if the researcher cannot find any sources from which to collect their own data .
  • 17. QUALITATIVE RESEARCH METHODS Qualitative research consists of an investigation that is based upon seeking answers to questions, systematic use of predefined set of procedures to answer the questions, collect evidence, produce findings that were not determined in advance, produce findings that are applicable beyond the immediate boundaries of the study.
  • 18. RESEARCH DESIGN Small state industries of Faisalabad Population Sample size Polymer container
  • 19. DATA COLLECTION  Telephonic interview  Surveys  Questionnaires
  • 20. VALIDITY AND RELIABILITY The study includes an online questionnaire link sent to CEO and then forwarded to the employees of the company. There are 54 employees in the company and 29 responses to the survey. Hence, the research is said to be valid.
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  • 26. CONCLUSION After the interview with the CEO of Polymer container of Faisalabad it has been concluded that the CEO is said to have democratic and transactional leadership behavior type which is a reason for the growth and success of the company in a short period of time.