1. Process - throughout the
month, Product Audit is
responsible for thoroughly
auditing approximately 3% of
machines produced and can
take 1 – 3 days to complete.
The auditor pulls prints,
specifications and all applicable
deviations to ensure the unit
meets all requirements and
specifications.
| June 2016 |
Productaudits surpassing goalsMay saw incredible improvements on the LCL and WL lines
The month of May exceeded target
goals for Product Audit on the
wheel loader and large compaction
lines.
Vocab:
PDI - a quality checkpoint that
gauges the quality of paint, weld
and assembly processes. This can
take between 1 – 2.5 hours per
machine. The quality checkpoint
helps improve Paint, Fabrication
and Assembly, which in turn
improves Product Audit results.
Product Audit - a Product
Auditor inspects completed
machines, looking at the paint,
welding and assembly. Product
Audits are extremely beneficial for
finding cosmetic, functional and
safety flaws on machines.
In addition, the audits gauge
the effectiveness of our quality
checkpoints for End of Line
Inspection and Pre-delivery
Inspection (PDI).
Demerits - given when Product
Audits finds faults on machines
and the number of demerits is
determined by the severity of the
fault. Take a look below to see the
scale!
Productaudit demerits
1002551
Fault is minor and
not noticeable
Fault is minor
and noticeable
Fault is severe and
will cause unplanned
breakdowns or inability
to start
Fault is very severe
and is a safety risk
LCL Demerit Goal - 100
LCL DemeritActual - 59.3
WL Demerit Goal - 52
WL demeritactual - 31.6

2. Transmission Issues on the
wheel loader line?
Here’s what happened:
So true
So false
A recent batch of wheel loader
110/120 transmissions was faulty
due to a grinding burns gear defect.
The quality group from our supplier,
Volvo Eskilstuna, discovered this
issue after the shipment was
sent to us. When we were told,
25 transmissions had already
been installed in machines in our
supermarket and about 40 were in
our stock or in transit.
The affected transmissions
and finished machines were
quarantined. However, we faced
a supplementary challenge as we
were in the middle of a transmission
model change.
Old and new models of
transmissions were affected,
but our supplier was only able
about the tracking discs in
your uniform jacket collars.
You heard...
So false!
The discs you feel in the
jackets are RFID (radio
frequency identification)
tags that provide
laundering instructions.
This is very common in
Europe.
You heard...
that we’re getting a stop
light at the end of Rowe
Road.
So true!
We are waiting on a permit
from PennDOT to begin,
but a red light will go up on
Route 11 at our entrance.
Heard something about our
business or site? Want to
know what’s true? We’ll be
selecting questions every
month to publish.
to supply good transmissions
from the latest model. The 25
supermarket machines already
had the old model of the impacted
transmissions installed.
They could not be replaced by
the new model and needed to
have their original transmission
reworked. Two technicians from
Eskilstuna were sent to rework
those transmissions and our
recon team spent about 16 hours
per machine removing and re-
installing transmissions.
Volvo Eskilstuna put a recovery
plan together with airfreight
and followed up daily with
our production planning and
quality team until our production
was secured. With their help,
disturbance on our production
line and customer impact was
minimal.