1. FARAHWAHIDA BINTI AHMAD
Blk 412 Woodlands St 41,
#07-45
Singapore 730412
Contact no: 8398 5334 / 6014 9311863
Email: farahwahida.ahmad@hotmail.com
Personal Data
Nationality : Malaysian
Age : 28 years old
Sex : Female
Marital Status : Single
Summary
Possess 5 years of experience in Inventory Business, Sales & Marketing, Administration
and Human Resource skills in Food & Beverages Industry field that enables me to apply
my Public Relations & interpersonal communication knowledge and public relations
skills to contribute and bestow my best capability to build a challenging & rewarding
career with leading corporate of hi-tech environment with committed & dedicated people,
which will help me to explore myself fully and realize my potential and to grow with the
organization while being resourceful, innovative & flexible. Always willing to work as a
key player in a challenging & creative environment.
Other Skills
• ERP System, SPSS System, Adobe Photoshop, CS3 & Microsoft.
• Public Practitioners Skills
• Preparing Various Types of Letters to the editor
• Preparing event proposal
• Preparing media budget and media segment
• Crisis Management

2. • Conflict and Negotiation Skills
Education
2008 - 2010 Bachelor Degree of Communication (Hons) Interpersonal
Communication, Faculty of Communication & Media Studies,
University of Mara Technology (UiTM),
2005 – 2008 Diploma in Mass Communication
University of Mara Technology (UiTM)
Employment History
Period: June 2011 – Present
Company: Starbucks Coffee Inc. Singapore
Store: Asia Square Tower, DBS Tower, Marina Bay Financial Centre,
Position: Assistant Store Manager, Coffee Master.
Key Responsibilities:
 Handling orders for the daily basic ambient and chilled stocks for the business
requirement using ERP System.
 Lead and supervise the team during business operation hour to meet daily KPI
target.
 Admin tasks such as filing, data entry and issuing invoices (ERP System)
 Coffee Master & Expertise by leading the team & customers on our core products
 Interviewing potential candidates to fulfill the needs in the organization
 Handling physical cash, deposit to the register bank on daily basis
 Answering high volume of phone calls
 Ensure the assistants follow the SOP
 Maintain office update filling
 Open and distribute the mail
 Coordinate repairs to office equipment & other assets
 Maintain confidential records and files
 Achieved sales target by promoting the new promotions tools to customers such
as festive season beverages and merchandise
 A cash controller and handling cash based on the cash handling policies and
standards.
 Deploys partners and delegates tasks at the same time assists them if they face
difficulties.
 Involved on volunteer activities conducted by Head Quarter of Starbucks Coffee
Singapore.
 Handling various levels of customers from professional background to the
international tourists and local crowds.

3. Period: June 2010 – September 2010
University of Mara & Technology
Final Year Internship
(At MINISTRY Of WOMEN, FAMILY AND COMMUNITY DEVELOPMENT)
Key Responsibilities:
 Involved in various ‘Big’projects. Conducting the International Women’s Day
and handling the VVIPs, Prime Minister Datuk Seri Najib Tun Abdul Razak
during the celebration of International Women’s Day.
 Work closely with Human Resource and Administration Department in handling
various corporate events for the ministry department.
 Successfully conducted events within the budget provided.
• Conducted Countdown and Pre-launch of Women National’s Day 2010.
Proficiency (Best = 10, Worst= 1)
Language Written Spoken
English 8 8
Bahasa Melayu 9 9
 Good Interpersonal communication skills
 Willing to learn
 Enthusiastic
 Sense of responsibility
 Flexible
 Quality consciousness
 Good team player
Mr. Samsuri Roslan
District Manager Starbucks Coffee Singapore
Language Proficiency
Personal Strengths
Referees

4. Mobile: +65 9145 2909
Mr. Jason Liaw ( Store Manager)
Starbucks Coffee Ocean Financial Centre
Mobile: +65 9381 3485
Mr. Azman Mamat (Director Ministry Women’s Development Planning Department)
Tingkat 25, Menara Tun Ismail Mohamed Ali,
Jalan Raja Laut, 50582 Kuala Lumpur.
Office : 03 – 2697 1080/ 5717
Expected Salary : SGD 3500
Notice Period : 1 month
Other Details