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Content is King!

Making the most of your supplier relationships
      to enhance marketing strategies.
First, what is content marketing?

 Content Marketing ; a marketing technique of
 creating and distributing relevant and valuable
 content to attract, acquire, and engage a clearly
 defined and understood target audience - with
 the objective of driving profitable customer
 action.
Content Marketing 101 for the
Adventure Travel Industry
 Use online marketing outlets to develop your
 brand and emerge as a thought leader in your
 particular niche.
   ie: Ecotourism best practices in a particular
   destination, best guide training practices, cuisine and
   development of outstanding culinary elements, curate
   art and enhancing décor in the property, etc.
 This applies to both inbound and outbound
 suppliers, operators and agents. Partnering and
 collaborating to share this information will
 enhance both of your brands.
5 important steps to creating a
content marketing strategy

1.   Know your brand.
2.   Take a stand.
3.   How are you going to help your audience?
4.   Identify objectives.
5.   Develop the editorial calendar.
TIP: Content marketing strategy
resources…
 www.socialmediaexaminer.com, tips from
 content marketing expert
 www.junta42.com, great source of content
 marketing info and access to outsource services
 for generating content
 www.copyblogger.com, tips on writing good
 content
 “Content Rules” by Ann Handley and C.C.
 Chapman
The blog is the center of the
content marketing strategy. Here
you will tell your story, bringing
your company and your brand to
life and attracting ideal business
partners and consumers.
TIP: Marketing is about publishing great content. Great content always has an
objective. These objectives can be tweaked for your organization.



  Web site: Online “face” of                                                                 LinkedIn: Connect with
  the company, establish professional        Blog: Center of all online content              professionals, build individual professional
  voice and team personality, house          marketing strategy. Identify one main           credentials via recommendations, meet
  case studies, white papers to show
  how your brand lives in the world.         objective and audience.                         professional contacts via intros, start
                                                                                             group conversation

 eNewsletters: Establish                     Also identify your “voice” for all online      You Tube/Vimeo:
 regular lines of communication with key
 audience, offer quick bits of information   communications.                                Enhance online “voice” and spice up
                                                                                            content with video
 to help audience.
                                             Goal; 1-3 posts per week (see detailed
 Batchbook: Track all                        editorial calendar)
 communications and house master                                                             Twitter: Opportunity to interact
 database.                                                                                   with broader audience, more “high
                                                                                             profile” contacts.


 Flikr: Online storage of
 images.                                                                                    The HUB: Interact with
                                                                                            Adventure Travel Community, industry

                                                                                            thought leaders.

 Slideshare: Sharing                               Engagement: Establish
 presentations, help establish as                  strategy to follow and engage with       Facebook (company page):
                                                   other industry leaders, trade partners   Connectivity and sharing information, high
 industry thought leader.                          and consumers online, ignite             Focus on interaction
                                                   conversation, including blog
 Scribd: Sharing white papers                      comments, social media comments.
                                                                                            Facebook (personal page):
 and more.                                                                                  Continue to develop individual online
                                                                                            voice.
Why Blogs are more
    important than ever
• Blogs are yours…..they are where you share news, insight, photos and
  stories with clients and with the world.
• They are not static
• Blogs offer RSS (real simple syndication) that larger sites and APPS can
  pick up
• Postings on Facebook and twitter should direct people back to your blog
Your Trip
Feed
RSS=
Why Tablets are Changing
Things




• Live Magazine
• Content pulled in from
  sources
• Create your own
  magazine (Readers)
Your article with a
video/photo library
attached.
Your Feeds: Google Reader to Magazine Format online
                    ex: Feedly
See what your trips look like via a feed
TIP: Tap into supplier relationships to create
a robust editorial calendar for your blog.
   #1: Select suppliers that share your brand’s
   philosophy. Incorporate your supplier’s news
   and updates into your editorial calendar. Have
   them guest blog.

   #2: Use suppliers video and images liberally.
   Content marketing is not limited to written words.

   #3: Use content created on tour. Have your
   suppliers (and guides) as well as clients provide
   that for you.
#1: Select suppliers that share
your brand’s philosophy.
Incorporate your supplier’s news
and updates into your editorial
calendar. Share last minute
specials. Have them guest blog.
Develop a Content Strategy for Shared
                 Content
              Avoid duplicate content
   When “duplicate content” might be OK? Email
    newsletters, webinars etc. Places where you
    are less focused on google ranking and more
    focused on education and sharing.

   Add value to re-purposed content: comment,
    offer insight, aggregate from various sources to
    offer a theme.

    Approval and copyright issues (Creative
      Commons Licensing, Linkbacks, references)
If you are repurposing content, know where the
“original” content lives and how you are linking,
posting, sharing with collaborators.
#2: Use supplier’s video and
images liberally. Content
marketing is not limited to written
words.
Ask for Videos to be unbranded: Create and share
relevant videos in one playlist
#3: Use content created on tour. Have
your suppliers (and guides) as well as
clients provide that for you.
 Timely, gets people engaged
 Work with guide to send photos/videos/text daily
 “edit/curate” the text to ensure brand quality
 Post daily to blog/tweet/facebook
 Make it easy (and fun) for guide
 Offer guests a place to share photos during their
 trip (copy an email to your facebook page etc
Generate Content On
Tour
 •   Timely, gets people engaged
 •   Work with guide to send photos/videos/text daily
 •   “edit/curate” the text to ensure brand quality
 •   Post daily to blog/tweet/facebook
 •   Make it easy (and fun) for guide
 •   Offer guests a place to share photos during their trip (copy an
     email to your facebook page etc
Press Trip/Live Tour
Tips for On the Trail Posting
•Set up a platform
•Assign Tasks
•Offer Tools
•Make it Easy
•Don’t sacrifice the guest experience!
Kathy Dragon’s Photos from the Trail
Assign a Blogger OR
post from the office
with on the trail
updates.

Tweet and share you
posts!
Apps to Share
Instagram,
iloader
Widgets help share
content




Destination News Tweets   Share social content and (trip/blog)feeds in one place
from other sources
Tip: Ways to post content
•   Blog: Write short, interesting posts
•   Read and comment on other’s post and photos (be generous)
•   Take photos and videos (using a mobile phone, flip video or digital camera)
•   Share photos and videos (on Facebook, Flickr/Picassa)
•   Tweet short updates and photos on location
•   Checkin and add tips
•   Embed Video Playlist relevant to tours (with hotels and activities)
•   Embed slideshows from photo sites
•   Embed Widgets onto your site or blog
•   Distribution sites: using trips and reviews as content
Summary: Tap into supplier
relationships to create engaging content.
 #1: Select suppliers that share your brand’s
 philosophy. Incorporate your supplier’s news
 and updates into your editorial calendar. Have
 them guest blog.

 #2: Use suppliers video and images liberally.
 Content marketing is not limited to written words.

 #3: Use content created on tour. Have your
 suppliers (and guides) as well as clients provide
 that for you.
2011 trending: new media and technology
   how it might effect your company??

 New Mobile: smart phones and tablets use in travel-bookings, purchases,
updates, positing, connecting
 New Social: changes in facebook, commenting, questions, group
messaging, twitter's use in global crisis, facebook email addresses
 New Search: google +1, twitter rankings in google etc.
 Location CheckIn: safety as well as relevant product upsales and tips
 Deals: Group Buying/Flash Sales
 RSS to Email Newsletter



           Interested in a Webinar?
Thank You!

 Kathy Dragon kathy@travelmarketingworldwide.com
 Sarah Fazendin Sarah@travelmarketingworldwide.com

 www.travelmarketingworldwide.com/blog

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Content marketing strategy for the adventure travel industry june 2011

  • 1. Content is King! Making the most of your supplier relationships to enhance marketing strategies.
  • 2. First, what is content marketing? Content Marketing ; a marketing technique of creating and distributing relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience - with the objective of driving profitable customer action.
  • 3. Content Marketing 101 for the Adventure Travel Industry Use online marketing outlets to develop your brand and emerge as a thought leader in your particular niche. ie: Ecotourism best practices in a particular destination, best guide training practices, cuisine and development of outstanding culinary elements, curate art and enhancing décor in the property, etc. This applies to both inbound and outbound suppliers, operators and agents. Partnering and collaborating to share this information will enhance both of your brands.
  • 4. 5 important steps to creating a content marketing strategy 1. Know your brand. 2. Take a stand. 3. How are you going to help your audience? 4. Identify objectives. 5. Develop the editorial calendar.
  • 5. TIP: Content marketing strategy resources… www.socialmediaexaminer.com, tips from content marketing expert www.junta42.com, great source of content marketing info and access to outsource services for generating content www.copyblogger.com, tips on writing good content “Content Rules” by Ann Handley and C.C. Chapman
  • 6. The blog is the center of the content marketing strategy. Here you will tell your story, bringing your company and your brand to life and attracting ideal business partners and consumers.
  • 7.
  • 8. TIP: Marketing is about publishing great content. Great content always has an objective. These objectives can be tweaked for your organization. Web site: Online “face” of LinkedIn: Connect with the company, establish professional Blog: Center of all online content professionals, build individual professional voice and team personality, house marketing strategy. Identify one main credentials via recommendations, meet case studies, white papers to show how your brand lives in the world. objective and audience. professional contacts via intros, start group conversation eNewsletters: Establish Also identify your “voice” for all online You Tube/Vimeo: regular lines of communication with key audience, offer quick bits of information communications. Enhance online “voice” and spice up content with video to help audience. Goal; 1-3 posts per week (see detailed Batchbook: Track all editorial calendar) communications and house master Twitter: Opportunity to interact database. with broader audience, more “high profile” contacts. Flikr: Online storage of images. The HUB: Interact with Adventure Travel Community, industry thought leaders. Slideshare: Sharing Engagement: Establish presentations, help establish as strategy to follow and engage with Facebook (company page): other industry leaders, trade partners Connectivity and sharing information, high industry thought leader. and consumers online, ignite Focus on interaction conversation, including blog Scribd: Sharing white papers comments, social media comments. Facebook (personal page): and more. Continue to develop individual online voice.
  • 9. Why Blogs are more important than ever • Blogs are yours…..they are where you share news, insight, photos and stories with clients and with the world. • They are not static • Blogs offer RSS (real simple syndication) that larger sites and APPS can pick up • Postings on Facebook and twitter should direct people back to your blog
  • 11. Why Tablets are Changing Things • Live Magazine • Content pulled in from sources • Create your own magazine (Readers)
  • 12. Your article with a video/photo library attached.
  • 13. Your Feeds: Google Reader to Magazine Format online ex: Feedly
  • 14. See what your trips look like via a feed
  • 15. TIP: Tap into supplier relationships to create a robust editorial calendar for your blog. #1: Select suppliers that share your brand’s philosophy. Incorporate your supplier’s news and updates into your editorial calendar. Have them guest blog. #2: Use suppliers video and images liberally. Content marketing is not limited to written words. #3: Use content created on tour. Have your suppliers (and guides) as well as clients provide that for you.
  • 16. #1: Select suppliers that share your brand’s philosophy. Incorporate your supplier’s news and updates into your editorial calendar. Share last minute specials. Have them guest blog.
  • 17. Develop a Content Strategy for Shared Content Avoid duplicate content When “duplicate content” might be OK? Email newsletters, webinars etc. Places where you are less focused on google ranking and more focused on education and sharing. Add value to re-purposed content: comment, offer insight, aggregate from various sources to offer a theme. Approval and copyright issues (Creative Commons Licensing, Linkbacks, references) If you are repurposing content, know where the “original” content lives and how you are linking, posting, sharing with collaborators.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. #2: Use supplier’s video and images liberally. Content marketing is not limited to written words.
  • 24.
  • 25.
  • 26.
  • 27. Ask for Videos to be unbranded: Create and share relevant videos in one playlist
  • 28. #3: Use content created on tour. Have your suppliers (and guides) as well as clients provide that for you. Timely, gets people engaged Work with guide to send photos/videos/text daily “edit/curate” the text to ensure brand quality Post daily to blog/tweet/facebook Make it easy (and fun) for guide Offer guests a place to share photos during their trip (copy an email to your facebook page etc
  • 29. Generate Content On Tour • Timely, gets people engaged • Work with guide to send photos/videos/text daily • “edit/curate” the text to ensure brand quality • Post daily to blog/tweet/facebook • Make it easy (and fun) for guide • Offer guests a place to share photos during their trip (copy an email to your facebook page etc
  • 30. Press Trip/Live Tour Tips for On the Trail Posting •Set up a platform •Assign Tasks •Offer Tools •Make it Easy •Don’t sacrifice the guest experience!
  • 31. Kathy Dragon’s Photos from the Trail
  • 32. Assign a Blogger OR post from the office with on the trail updates. Tweet and share you posts!
  • 34.
  • 35.
  • 36.
  • 37. Widgets help share content Destination News Tweets Share social content and (trip/blog)feeds in one place from other sources
  • 38.
  • 39. Tip: Ways to post content • Blog: Write short, interesting posts • Read and comment on other’s post and photos (be generous) • Take photos and videos (using a mobile phone, flip video or digital camera) • Share photos and videos (on Facebook, Flickr/Picassa) • Tweet short updates and photos on location • Checkin and add tips • Embed Video Playlist relevant to tours (with hotels and activities) • Embed slideshows from photo sites • Embed Widgets onto your site or blog • Distribution sites: using trips and reviews as content
  • 40. Summary: Tap into supplier relationships to create engaging content. #1: Select suppliers that share your brand’s philosophy. Incorporate your supplier’s news and updates into your editorial calendar. Have them guest blog. #2: Use suppliers video and images liberally. Content marketing is not limited to written words. #3: Use content created on tour. Have your suppliers (and guides) as well as clients provide that for you.
  • 41. 2011 trending: new media and technology how it might effect your company?? New Mobile: smart phones and tablets use in travel-bookings, purchases, updates, positing, connecting New Social: changes in facebook, commenting, questions, group messaging, twitter's use in global crisis, facebook email addresses New Search: google +1, twitter rankings in google etc. Location CheckIn: safety as well as relevant product upsales and tips Deals: Group Buying/Flash Sales RSS to Email Newsletter Interested in a Webinar?
  • 42. Thank You! Kathy Dragon kathy@travelmarketingworldwide.com Sarah Fazendin Sarah@travelmarketingworldwide.com www.travelmarketingworldwide.com/blog