3. AUTOMATED INFORMATION SYSTEM
Is a combination of computer hardware,
computer software, data, or
telecommunications that performs functions
such as collecting, processing, storing,
transmitting, and displaying information.
5. BASIC STEPS IN OPERATING AN AUTOMATED
INFORMATION SYSTEM
1. Identify an automated system that is reputable and easy
to navigate.
2. Using search engines such as Google and Yahoo.
3. Click your item of interest.
4. Encode the date of travel since prices normally vary
depending on the date of the booking as well as the date
when the booking was made.
6. POINTS TO REMEMBER WHEN USING AUTOMATED
INFORMATION SYSTEM
Online platforms are good places to research and
compare product types, availability and cost.
Take time to read the comments posted by previous
guests.
Prices are subject to change if booking has not been
finalized.
Save the information in a separate file for easier reference
in the future.
7. POINTS TO REMEMBER WHEN USING AUTOMATED
INFORMATION SYSTEM
When using photos and information from websites to
show to prospective clients, always acknowledge the
source and when it was accessed.
Make sure you have encoded the accurate information
before finalizing any quote or making a booking.
8. DECISION-MAKING
As a sales person, it is
important to understand the
stages customers go through
before arriving at a purchase
decision.
In travel products, stages in
the buyer decision-making
process are more defined
and could easily be
identified.
