1. FEBE ANN T. BAYNOSA
Mobile No.: 055-1119027
Email Add: fbaynosa@gmail.com
CAREER OBJECTIVE
To seek a company which I can fully utilize my skills and talents to the utmost capacity and to engage in the most challenging opportunity
for the company’s welfare and for the development of myself. To realize my passion in serving others, and The Company’s goal as well as to
uphold a good relationship with the company’s Client.
QUALIFICATION HIGHLIGHTS
• Eight years working experience in Dubai and six years in Philippines. In this Industry allowing me to explore the job responsibilities in
this area and carrying them out as efficient as possible.
• Work exposure, education and training, assures that my ability to perform whatever my job entails would be beneficial to the
company.
• Analytical with good decision making abilities, can work independently in a busy environment with less supervision, able to handle
multi task simultaneously, creative, resourceful, and willing to learn new systems and procedures.
• Versatile in sales, marketing promotions, cash handling, merchandising strategies, creative window display and retail operation.
• Computer Literate, Well –verse in verbal and written in English communication.
• Possesses strong interpersonal, organizational, administrative research & customer service skills.
BIN AL SHAIKH JUMA GROUP OF COS.
ADMIN SECRETARY / DOCUMENT CONTROL /ACCOUNTS ASSISTANT
JUNE 2009–Up to present, DUBAI, UAE
Duties & Responsibilities:
 Maintains highly effective organizational, filing systems, including quick & thorough indexing, encoding daily log for all incoming and outgoing
transactions.
 Keep correspondence and reports available for reference to ensure efficiency of operation in the office resulting in easy access to critical
information and for document controlling for company’s files.
 Performs the responsibility in arranging the schedules and appointments of my superior’s for ticket & hotel bookings. In-charge for daily
activities report to be submitted to consultant office.
 Responsible for keeping all the technical documents & all license renewal of the Company.
 & update visa expiration of all employees of the companies. Coordinate with the PRO for Visas & other related documents of new & old
employees.
 Assist in the day-to-day running of the Accounts such as cheque deposit and In-cash to banks. Issued cheque, cash receipts and voucher
payments for company’s clients & staff.
 Assist the accountant for the preparation of accounts payable, invoices, LPO, purchase orders, petty cash and payroll calculation. Inquiry,
Quotation & follow up orders from suppliers. Process cheques, maintain filing and invoice monitoring systems. In charge monthly report for
WPS at Al Fuad Exchange.
 Arrange office equipments maintenance services & orders office supplies.
 In-charge in Real Estate for renewal tenancy and new contracts. Update records for tenancy contract expiration and follow up tenant’s
renewal for flats, villas, shops & labor camps.
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WORK EXPERIENCE

2.  Keep Update the records for drivers & cars for licenses & insurance expiration and renewals. Monitor RTA fines daily.
ALHANOOF INTERNET CAFÉ
COMPUTER ATTENDANT / RECEPTIONIST CUM CASHIER
August2007–May 2009, DUBAI, UAE
Duties & Responsibilities:
 Manage and handled the daily operations of the computer shop
 Evaluating & assisting customer needs if there is trouble for computers, how to use internet and providing a high standard customer
service. Supervised the maintenance, repair and rehabilitation of computers.
 Printing, scanning, typing, fax, burn CD/ DVD, downloading music & movies thru internet Downloading and Installing software. Timer and
monitoring the customer’s rentals.
 Handling cash for daily collection, Monitor monthly bills, make daily & monthly report.
GS TRAVEL AND TOURISM L.L.C
SECRETARY CUM RECEPTIONIST / SALES EXECUTIVE
March 2006-April 9 2007, DUBAI, UAE
Duties & Responsibilities:
 As the center of all information as receptionist, manage & handle all incoming & outgoing calls, faxes & emails related to the business of the
company& provide best service and assistance to customers.
 Maintains highly effective organizational & filing systems.
 Making reservation for hotels & airlines, and any other related duties pertains the customer’s needs and requirements.
 Telemarketing prospective clients for visa, tickets & offers great services, promo tours and packages to all our customers to ensure the
continues upsurge of Sales.
 Consistently exceeded sales goals by achieving the Sales Target per Month.
 Make reports for tickets LPO, updates the reports for overstay and violators from Immigration and encode all the reports in the computer
daily. In charge for visa application online thru internet.
 Developed a loyal customer base and increased sales volume through personal attention to customers.
GOLDEN PEN GENERAL TRADING
RECEPTIONIST CUM SECRETARY
December 1, 2005 – March 25, 2006, DUBAI, UAE
Duties & Responsibilities:
 Handling customers query incoming & outgoing calls, faxes & emails related to the business of the company.
 Set up and maintain office files and keep correspondence and reports available for reference to ensure efficiency of operation in the office.
 Preparation of Invoices & request for Quotation, follow up orders for shipment.
 Performs the responsibility in arranging schedules & appointments of my superior.
PARTIME JOB : WEEDING FUNCTION (BANQUET WAITRESS)
CROWNE PLAZA YAS, ISLAND, LE MEREDIEN HOTEL , DUBAI WORLD TRADE CENTER , MINA A' SALAM HOTEL,
Duties & Responsibilities:
 Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
 Responsible for setting up banquet room as instructed by Supervisor to include linen, service ware and glassware
 Greet guests and respond to requests in a friendly and courteous manner
 Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet.
Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
 Replenish beverages as necessary, and check with guests for overall satisfaction.
 Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the
following function
 Perform any other job related duties as assigned.
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3. Municipal Treasurer’s Office (Government)
MARKET COLLECTOR SUPERVISOR (25% collections increase due to my management innovations)
January 3, 2002 -November 18, 2005, Toboso, Philippines
Duties & Responsibilities:
 Supervise the market collectors daily.
 Monitor, the collectors, and provide daily statement of collection performance results regularly and ensures the smooth management flow
of daily operations.
 Check the tickets & Advise market vendors to demand cash tickets and receipts from the market collectors.
 Submit monthly reports of collections and attend seminars to Provincial Capitol Head Office.
 In charge for checking and handling the cash collections of all market Collectors and make Daily report for statement of collections, all cash
remittance submit to the Head of Municipal Treasurer.
JAG Jeans B (January 2001 received an award for Excellent Customer Service)
SALES ASSOCIATES (Retail Com.)
June 1999 -December 2001, SM Mall Cebu City, Philippines
Duties & Responsibilities:
 Handling customers query and provide Best Service to customers by Pleasant, & Professional manner.
 Assist customer in selection of items promote the new product & encourage them to purchase. Making Daily & monthly sales report.
 Ensures that the store provides a comfortable, informative and hassle-free shopping environment by adhering to the visual merchandising
scheme. Receive requisition of merchandise from stockroom.
 Arrange all the displays and checked what item is not available on the display.
DEGREE: Bachelor of Science in Commerce Major in Management
University Of Negros Occidental-Recoletos, Bacolod City, Philippines- April 1999 Graduated
Civil Status : Single
Citizenship : Filipino
Gender : Female
Religion : Roman Catholic
Visa Status : Employment Visa
Passport No. : XX24547097
Language Known : English, Tagalog & Cebuano
I hereby certify that the information contained above are all true and correct to the best of my knowledge.
Febe Ann T. Baynosa
Applicant
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EDUCATIONAL BACKGROUND
PERSONAL PARTICULARS

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