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Privacy Matters
The EU regulatory challenges ahead
Wednesday 10th June 2015
Géraldine Proust – EU Affairs Manager
Mathilde Fiquet – EU Affairs Manager
FEDMA aims to:
FEDMA represents:
Promote
Protect
Inform
Develop
Uphold ethical values
(Article 29 working party approved Codes of Conduct)
the European direct and interactive
marketing industry
European
Direct
Marketing
Associations
Companies with
multinational
businesses
(list brokers, communications
agencies, mailing houses,
printers, postal operators, etc.)
Federation of European
Direct & Interactive Marketing
Offline
Direct Mail
Door drop
Federation of European
Direct & Interactive Marketing
Online
 Telemarketing
 Mobile marketing
 Fax marketing
 Email marketing
 Online Behavioural
Advertising
 Search marketing
 Social Media
FEDMA covers all channels in B2B & B2C
 Digital Single Market Package
 Consumer affairs focus
 Data Protection and e-privacy focus
Legal Affairs – Digital Single Market package
Published by the
European
Commission on the
6th of May 2015
• Digital Single Market Package – Quotes from introduction by Mr
Juncker
• “ensure teat European citizens will soon be able to use their
mobile phones across Europe without having to pay roaming
fees”
• “ensure that consumers can access services, music, movies
and sports events on their electronic devices wherever they
are and regardless of borders”
• “create a level playing field where all companies offering
goods and services in the EU are subject to the same DP and
consumer rules, regardless of where their server is based”
Better online access for consumers and businesses across Europe
 Cross-border parcel delivery
 Preventing unjustified geoblocking
 Better access to digital content
 Reducing VAT
Topic Issue Solution
ecommerce rules - Minimum harmonisation for tangible
goods and legal void for intangible goods
- Enforcement
- Amended proposal 2015 (proposal
for simple and effective cross
border contract rules)
- Revision Consumer Protection Coop
Parcel delivery Lack of information, transparency, excessive
costs and interoperability
Measures to improve price
transparency and enhance regularity
oversight 2016
Unjustified geo-blocking Consumers not being able to buy online, are
denied access to websites based in other MS
or pay a geographical adapted price (e.g.
through rerouting)
- Legislative proposals (e.g. targeted
change to Ecommerce D and art 20
of the Services D) 2015
- Competition sector inquiry 2015
Better access to digital content Lack of portability due to copyright Legislative proposals 2015
ReduceVAT related burdens many different national systems Legislative proposals 2016
Creating the right conditions and level playing field for advanced
digital networks and innovative services
Topic Issue Solution
Making the telecom rules fit for
purpose
Isolated national markets, lack of regulatory
consistency and predictability, lack of
investment
Proposals 2016
Fit media framework On-demand services are subject to lower
obligations
Revision AVMS Directive 2016
Fit purpose regulatory
environment for platforms and
intermediaries
Enormous amount of data and use of
algorithms to turn this into usable
information. Control access to online
markets and significant influence on
remuneration of players
Comprehensive assessment of the
role of platforms 2015
New regulatory questions addressed
in up-coming Internal Market
Strategy
Reinforcing trust and security
in digital services and handling
of personal data
- Violation fundamental rights and
economic loss to due cyber criminality
- Exclusion of internet service providers,
tracking and geo-location
- Public-Private partnership on
Cybersecurity 2016
- Revision e-privacy directive 2016
Maximising the growth potential of the digital economy
Topic Issue Solution
Building a data economy Technical and legislative barriers to Big
Data, cloud services and Internet of
Things (e.g. data location)
Free flow of data initiative 2016
European Cloud initiative 2016
Boosting competitiveness through
interoperability and
standardisation
Standardisation must keep pace with
technology and standards decided outside
EU
Integrated standardisation plan
Revision and extension of the
European Interoperability Framework
2015
E-inclusive society Lack of digital skills and e-government E-government action plan 2016-2020
Legal Affairs - Consumer Affairs
• Strategy: ensure the right balance between consumer and business interests-keeping
the channels open
• Misleading and Comparative Directive: revision of the Directive before end 2015
• Consumer Rights Directive implementation report 2016
• Fitness check of the ConsumerAcquis 2016
• Unfair Commercial Practices Directive: revision of the guide and possible revision 2016-
2017
Legal Affairs - Data Protection
The General Data Protection Regulation
EC Proposal
Commissioner Reding
2
0
1
2
January 2012
G D P R Timeline
DAPIX JHA
LIBE +
Opinion giving Committes
Rapporteur:Albrecht
Hearings +
Consultation + Stakeholders meetings
No agreement
Albrecht’s Amendments
No agreement
DK
CY
EU legislative Process
2
0
1
3
2
0
1
4
Proposed text is a
good basis for
work
No agreement.
Legal service opinion
Chapter I-IV
One Stop Shop
IE
LT
More than 3000 Amendments from
MEPS
21th October LIBE vote
The rapporteurs work on
compromised amendments
12th March PlenaryVote
Official position of
EP 1st reading 621 votes in favor
10 votes
against
22
abstentions
Hoping for a
common position
Agreed on
ChapterV
GR
2
0
1
4
IT
Hoping for
trialogue
EP elections
 New majority
 New MEPs
Nomination of new
rapporteur and shadow
rapporteurs for the GDPR2
0
1
5
LV
Closing the
remaining
chapters
LUX Trialogue
Preparing theTrialogue
Status of negotiations
Chapter I General Provisions Agreement onTerritorial scope and public sector provisions
Definitions - Remain to be agreed in June
Chapter II Principles Agreed on (March 2015)
Chapter III Rights of the data subject Remain to be agreed in June
Chapter IV Controllers and processors Agreed on (December 2014) - the so called risk based approach
ChapterV Transfer of personal data to a third
country or international organisation
Agreed on (June 2014)
ChapterVI Independent supervisory authority Agreed on (March 2015) –The so called One Stop Shop
ChapterVII Cooperation and consistency Agreed on (March 2015) –The so called One Stop Shop
ChapterVIII Remedies, liability and sanctions Remain to be agreed in June
Chapter IX Provisions relating to specific data
processing situation
Agreed on (December 2014)
Chapter X Delegated and implementing acts Remain to be agreed in June
Chapter XI Final provisions Remain to be agreed in June
?
Reach a common
position
TRIALOGUE
Representatives
of the European
Commission
Council
presidency
Rapporteurs &
shadow
rapporteurs
Negociated text
European Parliament for
adoption within 4 months
Council for adoption
within 4 months
Risks for the Direct Marketing industry:
Limited access
to data
Strengthened
rules on profiling
Consent will
become explicit
More information to
provide to the
individual
Burden of proof and
documentation for the
controller
Broader scope for the
individual to object to
the processing of data
Consent
'the data subject's consent'
shall mean any freely given
specific and informed
indication of his wishes by
which the data subject
signifies his agreement to
personal data relating to him
being processed.
'the data subject's consent'
means any freely given specific,
informed and explicit indication
of his or her wishes by which the
data subject, either by a
statement or by a clear
affirmative action, signifies
agreement to personal data
relating to them being
processed;
EC proposal + EP position95/46/EC Directive
Relationship with the E-privacy Directive?
Legitimate interest
The balancing test:
Legitimate
interest of the
controller
Interests and
fundamental
rights of the
data subject
Safeguards: specific right to object from direct marketing (article 14)
(f) processing is necessary for the purposes of the legitimate interests
pursued by the controller or by the third party or parties to whom the
data are disclosed, except where such interests are overridden by the
interests for fundamental rights and freedoms of the data subject which
require protection under Article 1 (1).
Today’ situation:
Balancing test in the Parliament’s position:
Alternative legal grounds for marketers: consent or contract which bring the situation to an opt-in
processing is necessary for the purposes of the legitimate interests
pursued by the controller or in case of disclosure, by the third party
to whom the data is disclosed, and which meet the reasonable
expectations of the data subject based on his or her relationship
with the controller, except where such interests are overridden by
the interests or fundamental rights and freedoms of the data
subject which require protection of personal data
The European Parliament’s position:
Article 29 Working Party recent opinion on the Controller’s legitimate interest to process data
Legitimate interest
Profiling
European Parliament’s position Council current proposal
Opposition of Member States on this position
(Opt-out)
Right to object to
profiling
(Opt-in)
Profiling which
produces legal effect or
significantly affect the
data subject should be
based on:
-Entering a contract
-Data subject’s Consent
-national law
(Opt-out)
Right not to be subject
to a decision based
solely on automated
processing, including
profiling, which
produces legal effects
or severely affects the
data subject
Implementation of the GDPR and the role of self regulation
Helping companies to
implement the
Regulation
Translate legal text in
concrete rules for the
direct marketing industry
Updating of the
codes of conduct
Development of
guidance
Legal Affairs- e-privacy Directive
The European Commission plans on
reviewing the e-privacy Directive as
soon as the General data Protection
Regulation is adopted
New rules on
cookies
New rules on
unsolicited
communication
@fedma
Sébastien Houzé Channel
facebook.com/theDMway
gproust@fedma.org
mfiquet@fedma.org
+32 2 779 4268
www.fedma.org
Questions?

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20150610 febelmar privacy matters eu regulation

  • 1.
  • 2. Privacy Matters The EU regulatory challenges ahead Wednesday 10th June 2015 Géraldine Proust – EU Affairs Manager Mathilde Fiquet – EU Affairs Manager
  • 3. FEDMA aims to: FEDMA represents: Promote Protect Inform Develop Uphold ethical values (Article 29 working party approved Codes of Conduct) the European direct and interactive marketing industry European Direct Marketing Associations Companies with multinational businesses (list brokers, communications agencies, mailing houses, printers, postal operators, etc.) Federation of European Direct & Interactive Marketing
  • 4. Offline Direct Mail Door drop Federation of European Direct & Interactive Marketing Online  Telemarketing  Mobile marketing  Fax marketing  Email marketing  Online Behavioural Advertising  Search marketing  Social Media FEDMA covers all channels in B2B & B2C
  • 5.  Digital Single Market Package  Consumer affairs focus  Data Protection and e-privacy focus
  • 6. Legal Affairs – Digital Single Market package Published by the European Commission on the 6th of May 2015
  • 7. • Digital Single Market Package – Quotes from introduction by Mr Juncker • “ensure teat European citizens will soon be able to use their mobile phones across Europe without having to pay roaming fees” • “ensure that consumers can access services, music, movies and sports events on their electronic devices wherever they are and regardless of borders” • “create a level playing field where all companies offering goods and services in the EU are subject to the same DP and consumer rules, regardless of where their server is based”
  • 8. Better online access for consumers and businesses across Europe  Cross-border parcel delivery  Preventing unjustified geoblocking  Better access to digital content  Reducing VAT Topic Issue Solution ecommerce rules - Minimum harmonisation for tangible goods and legal void for intangible goods - Enforcement - Amended proposal 2015 (proposal for simple and effective cross border contract rules) - Revision Consumer Protection Coop Parcel delivery Lack of information, transparency, excessive costs and interoperability Measures to improve price transparency and enhance regularity oversight 2016 Unjustified geo-blocking Consumers not being able to buy online, are denied access to websites based in other MS or pay a geographical adapted price (e.g. through rerouting) - Legislative proposals (e.g. targeted change to Ecommerce D and art 20 of the Services D) 2015 - Competition sector inquiry 2015 Better access to digital content Lack of portability due to copyright Legislative proposals 2015 ReduceVAT related burdens many different national systems Legislative proposals 2016
  • 9. Creating the right conditions and level playing field for advanced digital networks and innovative services Topic Issue Solution Making the telecom rules fit for purpose Isolated national markets, lack of regulatory consistency and predictability, lack of investment Proposals 2016 Fit media framework On-demand services are subject to lower obligations Revision AVMS Directive 2016 Fit purpose regulatory environment for platforms and intermediaries Enormous amount of data and use of algorithms to turn this into usable information. Control access to online markets and significant influence on remuneration of players Comprehensive assessment of the role of platforms 2015 New regulatory questions addressed in up-coming Internal Market Strategy Reinforcing trust and security in digital services and handling of personal data - Violation fundamental rights and economic loss to due cyber criminality - Exclusion of internet service providers, tracking and geo-location - Public-Private partnership on Cybersecurity 2016 - Revision e-privacy directive 2016
  • 10. Maximising the growth potential of the digital economy Topic Issue Solution Building a data economy Technical and legislative barriers to Big Data, cloud services and Internet of Things (e.g. data location) Free flow of data initiative 2016 European Cloud initiative 2016 Boosting competitiveness through interoperability and standardisation Standardisation must keep pace with technology and standards decided outside EU Integrated standardisation plan Revision and extension of the European Interoperability Framework 2015 E-inclusive society Lack of digital skills and e-government E-government action plan 2016-2020
  • 11.
  • 12. Legal Affairs - Consumer Affairs • Strategy: ensure the right balance between consumer and business interests-keeping the channels open • Misleading and Comparative Directive: revision of the Directive before end 2015 • Consumer Rights Directive implementation report 2016 • Fitness check of the ConsumerAcquis 2016 • Unfair Commercial Practices Directive: revision of the guide and possible revision 2016- 2017
  • 13. Legal Affairs - Data Protection The General Data Protection Regulation
  • 14. EC Proposal Commissioner Reding 2 0 1 2 January 2012 G D P R Timeline DAPIX JHA LIBE + Opinion giving Committes Rapporteur:Albrecht Hearings + Consultation + Stakeholders meetings No agreement Albrecht’s Amendments No agreement DK CY EU legislative Process
  • 15. 2 0 1 3 2 0 1 4 Proposed text is a good basis for work No agreement. Legal service opinion Chapter I-IV One Stop Shop IE LT More than 3000 Amendments from MEPS 21th October LIBE vote The rapporteurs work on compromised amendments 12th March PlenaryVote Official position of EP 1st reading 621 votes in favor 10 votes against 22 abstentions Hoping for a common position Agreed on ChapterV GR
  • 16. 2 0 1 4 IT Hoping for trialogue EP elections  New majority  New MEPs Nomination of new rapporteur and shadow rapporteurs for the GDPR2 0 1 5 LV Closing the remaining chapters LUX Trialogue Preparing theTrialogue
  • 17. Status of negotiations Chapter I General Provisions Agreement onTerritorial scope and public sector provisions Definitions - Remain to be agreed in June Chapter II Principles Agreed on (March 2015) Chapter III Rights of the data subject Remain to be agreed in June Chapter IV Controllers and processors Agreed on (December 2014) - the so called risk based approach ChapterV Transfer of personal data to a third country or international organisation Agreed on (June 2014) ChapterVI Independent supervisory authority Agreed on (March 2015) –The so called One Stop Shop ChapterVII Cooperation and consistency Agreed on (March 2015) –The so called One Stop Shop ChapterVIII Remedies, liability and sanctions Remain to be agreed in June Chapter IX Provisions relating to specific data processing situation Agreed on (December 2014) Chapter X Delegated and implementing acts Remain to be agreed in June Chapter XI Final provisions Remain to be agreed in June
  • 18. ? Reach a common position TRIALOGUE Representatives of the European Commission Council presidency Rapporteurs & shadow rapporteurs Negociated text European Parliament for adoption within 4 months Council for adoption within 4 months
  • 19. Risks for the Direct Marketing industry: Limited access to data Strengthened rules on profiling Consent will become explicit More information to provide to the individual Burden of proof and documentation for the controller Broader scope for the individual to object to the processing of data
  • 20. Consent 'the data subject's consent' shall mean any freely given specific and informed indication of his wishes by which the data subject signifies his agreement to personal data relating to him being processed. 'the data subject's consent' means any freely given specific, informed and explicit indication of his or her wishes by which the data subject, either by a statement or by a clear affirmative action, signifies agreement to personal data relating to them being processed; EC proposal + EP position95/46/EC Directive Relationship with the E-privacy Directive?
  • 21. Legitimate interest The balancing test: Legitimate interest of the controller Interests and fundamental rights of the data subject Safeguards: specific right to object from direct marketing (article 14) (f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by the third party or parties to whom the data are disclosed, except where such interests are overridden by the interests for fundamental rights and freedoms of the data subject which require protection under Article 1 (1). Today’ situation:
  • 22. Balancing test in the Parliament’s position: Alternative legal grounds for marketers: consent or contract which bring the situation to an opt-in processing is necessary for the purposes of the legitimate interests pursued by the controller or in case of disclosure, by the third party to whom the data is disclosed, and which meet the reasonable expectations of the data subject based on his or her relationship with the controller, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data The European Parliament’s position: Article 29 Working Party recent opinion on the Controller’s legitimate interest to process data Legitimate interest
  • 23. Profiling European Parliament’s position Council current proposal Opposition of Member States on this position (Opt-out) Right to object to profiling (Opt-in) Profiling which produces legal effect or significantly affect the data subject should be based on: -Entering a contract -Data subject’s Consent -national law (Opt-out) Right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or severely affects the data subject
  • 24. Implementation of the GDPR and the role of self regulation Helping companies to implement the Regulation Translate legal text in concrete rules for the direct marketing industry Updating of the codes of conduct Development of guidance
  • 25. Legal Affairs- e-privacy Directive The European Commission plans on reviewing the e-privacy Directive as soon as the General data Protection Regulation is adopted New rules on cookies New rules on unsolicited communication