1. RESUME 2015-16
Felicia Alvarado
Email:mrsalvarado10111@gmail.com
15607 Shirley, Dr
Alexander, Arkansas
72209
501-442-0120
OBJECTIVE
To obtain a position that will utilize my potential as an office administrative assistant. Promoting
clerical, leadership, and communication skills, along with knowledge gained to benefit the
department.
WORK HISTORY
Henderson State University
From :September 2009
To :April 2010
Description:Office Assistant Worked as office assistant for Men's head basketball coach Ran
errands and attended pratices Performed clerical and receptionist duties Took notes, conveyed
messages, promptly responded to mail, as well as mailing any letters Prepared daily schedules for
coach, assistant coaches, and workout schedules for Men's basketball team Planned events, sent
invites, and made all appointments
Chili's
From :January 2011
To :Present
Description:Server Attentively providing service to all restaurant guest and to-go guest with a
positive attitude, in a fast pace environment Interacting with guest to accommodate any needs
making their visit enjoyable is my mission Daily demonstrating effective communication skills with
all restaurant management, employees, and guests for a smooth work shift Assist newer
employees with Aloha Ordering System and guests with the Table Top Media Maintaining a clean
section Suggestive selling is a priority Obtaining guests feedback through the GEM survey after
each visit is the central focus
Aflac; Levision &Associates
From :September 2014
To :May 2015
Description:Insurance Agent Remained studious and knowledgeable about current insurance
procedures, policies, benefits, and client relations, honoring confidentiality.
World Ventures
From :March 2015

2. q
q
To :Present
Description:Qualified Representative As a network marketing representative, I am responsible for
scheduling and meeting with prospects. Listening to the prospects needs and desires is my
primary focus. Communicating with other team members to assist in answering any questions that
the prospects may have, aids in building a business relationship. I work closely with prospects to
show them how World Ventures may be used as a platform to help achieve their goals.
EDUCATION
Henderson State University,1100 Henderson St, Arkadelphia, Arkansas 71999
From:January 2012
To:Currently pending
Description:Over 70 credit hours in Biology, English, Government and general courses
completed.
John L. McClellan Magnet High School,9417 Geyer Springs Rd, Little Rock, Arkansas 72209
From:August 2002
To:May 2006
Description:High School Graduate with emphasis on Multimedia.
SKILLS
Customer Service, Patience, and Knowledgeable of Job Expectations, Communication,
Positive Attitude, Problem Solving, Conflict Resolution, Team Player, Planning, Organizational
Skills, Flexible, Mail, Reception, Filing with working knowledge of Fax. Systems- Microsoft
Office (WORD, PowerPoint, Publisher, Outlook, Excel) Internet, Email, Wireless Printer,
Scanner, Copier.
ACHIEVEMENTS
Highest selling PPA (Per Person Average) Spring 2011. Current Top 10 Chili head. 51 GEM
Guest Survey responses, all 5's (Perfect Score). Obtained Health/Life Licenses to sell
Insurance 2014. Qualified Rep 2015 with World Ventures, growing my team and business.
Earned $100 bonus for gaining three prospects in one week.
REFERENCES
Name : Felton Barnes
Address1 :Chili's Benton, Little Rock, AR
Address2 :10700 Rodney Parham Rd, Little Rock, AR 72204
Email Id : felton0610@gmail.com
Phone No : 901-232-2327
Name : Jeffery Hill, MBA

3. Address1 :Hill Financial Group
Address2 :10810 Executive Center Dr. Ste 301 Little Rock, AR 72211
Email Id : jeff@theHillfinancialGroup.com
Phone No : 501-908-1582
Name : Danielle Ivey
Address1 :Wes Pak Consulting &Design
Address2 :100 Park Drive #525 Maumelle, AR 72113
Email Id : danielle.d.ivey@gmail.com
Phone No : 512-289-9692
Name : Maya Johnson
Address1 :IHOP Management
Address2 :Dallas, TX
Email Id : johnson.mayae@gmail.com
Phone No : 214-207-0328