Digital transformation builds upon digitization by developing a digital strategy focused on improving the customer experience through emerging technologies. It requires understanding organizational processes and culture to optimize business operations and deliver tangible results. While many vendors hype digital transformation's benefits, true transformation focuses on redefining customer-centric experiences through advanced technologies, learning from testing new approaches, and establishing long-term strategic visions.

1. What's in store for us?
Understanding
Digital
Transformation

2. The hype
Every single enterprise software that
comes out claims to enable digital
transformation.
This is the result of the hype from
vendors that captivates business
leaders.

3. True digital transformation
Is the hype justified?
Well.. Yes and No. Digital transformation is indeed a
powerful tool that can optimize business processes
to deliver tangible results.
But only if it is done right.

4. Digitization
To understand the entire scope of digital
transformation, one must first understand
what digitization is.
Digitization, simply put, is the automation of
routine tasks and conversion of physical data
into easily accessible digital data.

5. Digital Transformation
Digital transformation builds on digitization with a digital strategy comes into play
with the focus on customer experience.
In essence, digital transformation is coming up with and employing a strategy
to improve upon the current business model making use of emerging technologies,
all the while focusing on delivering a better experience for the customers.

6. Areas of focus
Customer
centric
experiences
Coming up with strategies
that redefine the customer
experience.
Employing
advanced
technology
Building a rudimentary
application won't cut it.
Employ game-changing
technologies like robotic
process automation, Ai,
AR, VR, Blockchain, etc. to
accelerate the
transformation.
Understanding
the
organization
Understanding the
processes, structure, and
culture of the organization
is key to delivering tangible
results .

7. The results
So, what results can digital
transformation bring about?
With digital transformation,
you don't have to sell more
products to customers.
It helps make the customer
spend more on the business/
products than they would
otherwise.

8. Ways to implement the
transformation
Vision
Establishing a long-term
plan that focuses on the
future outlining the
challenges to work on.
Tools
Implementing tools that
foster collaboration
throughout the
organization.
Learning
Employ a test and learn
approach to come up with
the perfect strategy that
works for you.

9. Transforming your
business
Read more: All You Need to Know About Digital Transformation
Transform your business with robust digital transformation plans that enable
your business to grow.
Talk to us for Digital Transformation Solutions.

10. Fingent, a custom software development company
based in NYC & Boston.
Please feel free to connect: info@fingent.com
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