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What is
product-led
content?
→
(and why you should try it)
Content where a product
is woven into the narrative
and actively used to illustrate
a point, solve a problem, and/or
help accomplish a goal.
We're not talking about help docs,
landing pages, pieces like "How
[product] lets you do [thing],"
or case studies—these are
product-led by default... 😉
We're talking about content that
covers topics relevant to customers
while also folding in screenshots,
advice, and information about
the product and how it helps.
Take Ahrefs' guide to 7 "Marketing KPIs worth
tracking:" it tells you about marketing metrics
while also demonstrating how the product
helps track & measure KPI #5.
Or Hotjar's "Guide to open-ended questions:" it
gives a thorough intro to the open-ended
format while also showing how the product
can be used to run website surveys.
Both are solid examples
of product-led content.
It may seem an obvious tactic,
but not many companies use it.
Why not many people do it:
The content team needs to know
A) customers, B) use cases, C) product
features, and D) their intersection
really, really in depth →this is rare
The team needs to stop pursuing
traffic metrics and instead measure
biz impact →this is unusual
Why more people should try it:
It helps with growth →potential
customers see the product in action
and get to know it before committing
It helps with retention →existing
customers discover new ways of using
the product & getting value out of if
M O R E O N P R O D U C T - L E D C O N T E N T @
C O N T E N T F O L K S . S U B S T A C K . C O M
...will you try it
next?

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Product-led content

  • 2. Content where a product is woven into the narrative and actively used to illustrate a point, solve a problem, and/or help accomplish a goal.
  • 3. We're not talking about help docs, landing pages, pieces like "How [product] lets you do [thing]," or case studies—these are product-led by default... 😉
  • 4. We're talking about content that covers topics relevant to customers while also folding in screenshots, advice, and information about the product and how it helps.
  • 5. Take Ahrefs' guide to 7 "Marketing KPIs worth tracking:" it tells you about marketing metrics while also demonstrating how the product helps track & measure KPI #5.
  • 6. Or Hotjar's "Guide to open-ended questions:" it gives a thorough intro to the open-ended format while also showing how the product can be used to run website surveys.
  • 7. Both are solid examples of product-led content. It may seem an obvious tactic, but not many companies use it.
  • 8. Why not many people do it: The content team needs to know A) customers, B) use cases, C) product features, and D) their intersection really, really in depth →this is rare The team needs to stop pursuing traffic metrics and instead measure biz impact →this is unusual
  • 9. Why more people should try it: It helps with growth →potential customers see the product in action and get to know it before committing It helps with retention →existing customers discover new ways of using the product & getting value out of if
  • 10. M O R E O N P R O D U C T - L E D C O N T E N T @ C O N T E N T F O L K S . S U B S T A C K . C O M ...will you try it next?