How to Troubleshoot Apps for the Modern Connected Worker
Office 365 mod
1.
2. 53% 33% "It used to take up to an hour
53% of midsize companies are still
per event to servers. email
running old email
restore
service.”
82% 41% – Greg Baumgardner, IT Director, Stimson Lumber
Source: Email Tracker 2010, percentage based on organizations using Exchange Servers
3. 53% 33% Personnel began experiencing
33% of midsize companies are using
serious performance issues …
hosted mail.
82% 41%
– USJade
Source: Email Tracker 2010
4. 53% 33% "Asof midsize companies havegrown,
82%
the company has a
remote workforce. strain on me …”
it’s put a big
82% 41%
– Jay Magness, IT Manager, Medway
Source: Email Tracker 2010, percentage of organizations with mobile email penetration
5. 53% 33% Employees were wasting
valuable time using third-
41% of US business users that have
Microsofttools are on Officereports
party Office to build 2003 and
82% 41%
older versions.
and presentations.
– Erraenersi Konstruksindo
Source: comScore TechMetrix, US Work panel, March 2011
6. Our IT managers are Users still need to get their work done
tied to our servers. when they are travelling.
We can’t risk attacks from spam or viruses—especially if it
impacts our customers. Our mobile workers need access to more
than just email, and without using a VPN.
We need productivity tools with a Managing complex infrastructure takes our IT
staff away from the important projects.
TCO we can afford.
It’s hard to keep track of all We need our tools to work
our licensing costs. together out of the box.
7. Security Anywhere
Reliability Access
IT Control
Value
& Management
8.
9.
10.
11. Necesita sincronicación con AD
Capacidad de sync/admin grupos de usuarios
Se necesita “Archiving”
2
“archiving” de correo por razones legales
Se necesita BES
3
Blackberry Enterprise Server
Se crecerá a >50 usuarios
4Más de 50 PC hoy o mañana
Soporte Telefónico 24x7
5
Soporte de comunidad
13. Security and reliability
ANTIVIRUS BUSINESS
CONTINUITY
ANTI-SPAM spam originating
“In the past, we had
24/7
from one of our employee’s computers.
99.9%
That is no longer a risk.”
MONITORING SLA
Source: Customer interviews from The Total Economic Impact™ Of Microsoft Office 365, a
commissioned study conducted by Forrester Consulting on behalf of Microsoft, May 2011
14. Security and reliability
ANTIVIRUS BUSINESS
ANTI-SPAM CONTINUITY
“The disaster recovery capabilities are
24/7
vastly superior to what we could have
provided on our own.”
99.9%
MONITORING SLA
Source: Customer interviews from The Total Economic Impact™ Of Microsoft Office 365, a
commissioned study conducted by Forrester Consulting on behalf of Microsoft, May 2011
15. Security and reliability
ANTIVIRUS BUSINESS
CONTINUITY
ANTI-SPAM biggest benefit for
“Peace of mind is the
24/7
me. Knowing that someone else is
99.9%
taking care of everything is great.”
MONITORING SLA
Source: Customer interviews from The Total Economic Impact™ Of Microsoft Office 365, a
commissioned study conducted by Forrester Consulting on behalf of Microsoft, May 2011
16. Security and reliability
ANTIVIRUS
ANTI-SPAM level agreement is
GEO
REDUNDANT
“Microsoft’s service
24/7
very important to us.”
99.9%
MONITORING SLA
Source: Customer interviews from The Total Economic Impact™ Of Microsoft Office 365, a
commissioned study conducted by Forrester Consulting on behalf of Microsoft, May 2011
22. Value
LOW
“We started investigating our options
UPFRONT COSTS
PAY FOR
WHAT YOU NEED
and found that Microsoft’s online
PER USER ALWAYS
solution can reduce our costs.”
LICENSE CURRENT
Source: Customer interviews from The Total Economic Impact™ Of Microsoft Office 365, a
commissioned study conducted by Forrester Consulting on behalf of Microsoft, May 2011
23. Value
LOW
UPFRONT COSTS easier now,
“Budgeting is much
PAY FOR
WHAT YOU NEED
and that is very important.”
PER USER ALWAYS
LICENSE CURRENT
Source: Customer interviews from The Total Economic Impact™ Of Microsoft Office 365, a
commissioned study conducted by Forrester Consulting on behalf of Microsoft, May 2011
24. Value
LOW PAY FOR
“We currently have a lot of different NEED
UPFRONT COSTS WHAT YOU
costs, and it can be hard to keep track
PER USER ALWAYS
of them.”
LICENSE CURRENT
Source: Customer interviews from The Total Economic Impact™ Of Microsoft Office 365, a
commissioned study conducted by Forrester Consulting on behalf of Microsoft, May 2011
25. Value
LOW PAY FOR
“Now we don’t need to be
WHAT YOU NEED
UPFRONT COSTS all the latest
knowledgeable on
technologies in order to roll it out
PER USER ALWAYS
to our users.”
LICENSE CURRENT
Source: Customer interviews from The Total Economic Impact™ Of Microsoft Office 365, a
commissioned study conducted by Forrester Consulting on behalf of Microsoft, May 2011
26. IT control and management
EASY ADMIN
ACCESS CONTROL
MARKETPLACE
24/7 IT SUPPORT
27. IT control and management
EASY ADMIN
ACCESS CONTROL
MARKETPLACE
24/7 IT SUPPORT
28. IT control and management
EASY ADMIN
ACCESS CONTROL
MARKETPLACE
24/7 IT SUPPORT
29. IT control and management
EASY ADMIN
ACCESS CONTROL Microsoft provides global support 24
hours a day, 7 days a week for Office
MARKETPLACE 365 subscribers.
24/7 IT SUPPORT
30.
31. “It’s in a different league entirely.”
“Office 365 is almost a no-brainer for small and medium
companies ... Office 365 will essentially pay for itself.”
– Tony Bradley
“My first look at Office 365 leaves me rather impressed …”
“… these apps come to life in ways that are both exciting
and empowering to users.”
32.
33. INFORMATION KIOSK SEASONAL REMOTE
WORKERS WORKERS WORKERS WORKERS
