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Leveraging Technology & Social Media to
 Impact Military Community Wellness &
              Quality of Life
                    Family and MWR
   Soldier Family Action Plan Training Symposium 2010



                  January 2010
             Bryan K. O’Rourke, MBA
Leveraging Technology & Social Media to Impact
               Military Community Wellness & QOL



Bryan K. O’Rourke, MBA
all content available on my site @
www.bryankorourke.com
Leveraging Technology & Social Media to Impact
                 Military Community Wellness & QOL



What should you come away with ?
1. Understand key technology trends
2. Understand social media trends
3. Review Wellness & QOL Opportunities
4. Review Potential Impact of Adoption
Leveraging Technology & Social Media to Impact
             Military Community Wellness & QOL




Before we start a word from Seth Myers
Seth Myers


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     Thanks Technology
Leveraging Technology & Social Media to Impact
             Military Community Wellness & QOL


QOL Military & Their Families
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL




                                       West
                                       Point
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL




                                        AF
                                      Academy
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL

Udon Thani, Thailand
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL
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Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL
Leveraging Technology & Social Media to Impact
               Military Community Wellness & QOL




                      Yet....




What does it all mean ?
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL




               2
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL




technology
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL




       people
technology - what has it &




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how will it impact our lives ?
Leveraging Technology & Social Media to Impact
                Military Community Wellness & QOL




Technology: etymology greek - meaning skillful
application of an art. The practical application of
science in commerce or industry.
Leveraging Technology & Social Media to Impact
              Military Community Wellness & QOL



                Gordon Moore
                Co-Founder of Intel
                Number of transistors on a chip
                will double every two years.
                “Moore’s Law”
Technology: the pace of change is not linear its
exponential. Adoption rate is increasing
similarly.
Leveraging Technology & Social Media to Impact
              Military Community Wellness & QOL




Technology is accelerating in all areas. We are
  just seeking the start - knee of the curve.
Leveraging Technology & Social Media to Impact
              Military Community Wellness & QOL


                  -Commercial Internet began
                  only 5,300 days ago
                  -Serves over 1.5 Billion people
                  -79% of US adult population
                  -40% of US consumers use
                  search engines for comparative
                  shopping
Internet: The free exchange of information with
limited constraints.
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Leveraging Technology & Social Media to Impact
               Military Community Wellness & QOL




The “Grid” Becoming Increasingly Integrated
Leveraging Technology & Social Media to Impact
              Military Community Wellness & QOL




                   Mobile Internet Access:
                   Pew - 56% of US Adults
                   Increase of 73% in 17 months



Mobility: Communication & information when
ever and where ever the customer wants it.
Leveraging Technology & Social Media to Impact
               Military Community Wellness & QOL




Mobile speeds will increase ...........
Leveraging Technology & Social Media to Impact
              Military Community Wellness & QOL




                          The ability to
                          increasingly and more
                          easily integrate
                          technology into daily life
                          is upon us.


Devices - getting smaller and more powerful.
Leveraging Technology & Social Media to Impact
               Military Community Wellness & QOL




                                  Web 3.0
                            the “Semantic” Web



Internet will become more intelligent ...........
Leveraging Technology & Social Media to Impact
              Military Community Wellness & QOL




                 Outsourced Service Platforms
                 Salesforce.com


Cloud Computing: Low cost ubiquitous storage
and application deployment !
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL
Leveraging Technology & Social Media to Impact
             Military Community Wellness & QOL




explosion of interactive tools & platforms
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL




      FMWR Academy Chief
        Patricia Tucker
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL
Leveraging Technology & Social Media to Impact
                Military Community Wellness & QOL




increasing ubiquity of information and unlimited
            communication capacity !

NEW MINDSETS NEEDED TO REALIZE
      NEW POSSIBILITIES
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL




    just the beginning......
social media - what is it ?
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL



 All Video at Bryankorourke on
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL




       people
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL




                           The Consumer
                          is empowered....

                           It’s all about the
                                  “You”
Leveraging Technology & Social Media to Impact
              Military Community Wellness & QOL




what these platforms offer is empowerment
       of users & their communities
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL




wellness &
life quality
Leveraging Technology & Social Media to Impact
                           Military Community Wellness & QOL

We ALL Understand the Challenges. Consider...
•     23% of Americans participate in no physical activity*
•     62% of Americans obese or overweight -18% rise in last decade.*
•     23% of Americans still smoke. 3000 start each day.*
•     78% of men eat vegetables less than three times per day. *
•     75% - 90% of visits to Primary Care Physicians are for stress.**
*  Centers for Disease Control
**  Murphy, American Journal of Health Promotion




THE COST IS BANKRUPTING OUR NATION
Leveraging Technology & Social Media to Impact
                 Military Community Wellness & QOL


Initiatives to Impact
   Wellness Lack
     Participation

Lifestyle Choices are
   THE Key Driver

  How Can We
 Overcome These
                            engagement, incentives &
  Challenges ?
                                 accountability
Leveraging Technology & Social Media to Impact
                  Military Community Wellness & QOL

  Think in terms of a private sector business.....

To Achieve Mission in this new world......
   Product = Experience
   Price = New Value Exchanges or Incentives
   Place = Marriage of Digital & Physical 24/7
   Promotion = Conversation or Engagement
Leveraging Technology & Social Media to Impact
                Military Community Wellness & QOL




Organizations are evaluating traditional
modalities......in fact almost everything is
being reevaluated.
Leveraging Technology & Social Media to Impact
                 Military Community Wellness & QOL




Promotion = Conversation
Conversation = Web 2.0
Organizational Models = “Socialnomics”
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Leveraging Technology & Social Media to Impact
            Military Community Wellness & QOL




It is about the customer - not about us
Leveraging Technology & Social Media to Impact
               Military Community Wellness & QOL




            In Wellness & QOL
Merger of Technologies Including Social Media
          Creating New Solutions
New Paradigms




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          Nike Plus
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL
Leveraging Technology & Social Media to Impact
                Military Community Wellness & QOL
Spangdahlem AFB
Leveraging Technology & Social Media to Impact
               Military Community Wellness & QOL



Engagement                        Accountability
                  Social
                 Wellness




                                 Social Media is Creating
                Incentives
                                      New Wellness
                                        Paradigm
All Video at Bryankorourke on
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL


                 This is Only the Beginning




     5 Eras of the Social Web
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL




                                       Jeremiah
                                       Owyang
All Video at Bryankorourke on
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL


          remember ?


                yet....




     What does it all mean ?
Leveraging Technology & Social Media to Impact
                            Military Community Wellness & QOL


              Rapid technology change - isn’t going to stop




Quick Recap
              Mobility & cloud driving evolution
              Customer is empowered at the center
              Proposition changing from old 4 P’s to new
              Must engage with evolving social platforms
              Unprecedented Opportunity : QOL & Wellness
              New Eras of Social Web Upon Us
Leveraging Technology & Social Media to Impact
          Military Community Wellness & QOL
Leveraging Technology & Social Media to Impact
           Military Community Wellness & QOL




  Think
  of the
Opportunity
Leveraging Technology & Social Media to Impact
                Military Community Wellness & QOL


Thanks to the FMWR, ALA, and to each of you
Bryan K. O’Rourke, MBA
all content available on my site @
www.bryankorourke.com
New Opportunities Require



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    We Think Differently

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Leveraging Technology & Social Media to Impact Military Community Wellness & Quality of Life

  • 1. Leveraging Technology & Social Media to Impact Military Community Wellness & Quality of Life Family and MWR Soldier Family Action Plan Training Symposium 2010 January 2010 Bryan K. O’Rourke, MBA
  • 2. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Bryan K. O’Rourke, MBA all content available on my site @ www.bryankorourke.com
  • 3. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL What should you come away with ? 1. Understand key technology trends 2. Understand social media trends 3. Review Wellness & QOL Opportunities 4. Review Potential Impact of Adoption
  • 4. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Before we start a word from Seth Myers
  • 5. Seth Myers All Video at Bryankorourke on Thanks Technology
  • 6. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL QOL Military & Their Families
  • 7. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL
  • 8. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL West Point
  • 9. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL AF Academy
  • 10. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL
  • 11. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Udon Thani, Thailand
  • 12. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL
  • 13. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL
  • 14. All Video at Bryankorourke on
  • 15. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL
  • 16. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Yet.... What does it all mean ?
  • 17. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL 2
  • 18. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL technology
  • 19. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL people
  • 20. technology - what has it & All Video at Bryankorourke on how will it impact our lives ?
  • 21. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Technology: etymology greek - meaning skillful application of an art. The practical application of science in commerce or industry.
  • 22. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Gordon Moore Co-Founder of Intel Number of transistors on a chip will double every two years. “Moore’s Law” Technology: the pace of change is not linear its exponential. Adoption rate is increasing similarly.
  • 23. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Technology is accelerating in all areas. We are just seeking the start - knee of the curve.
  • 24. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL -Commercial Internet began only 5,300 days ago -Serves over 1.5 Billion people -79% of US adult population -40% of US consumers use search engines for comparative shopping Internet: The free exchange of information with limited constraints.
  • 25. All Video at Bryankorourke on
  • 26. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL The “Grid” Becoming Increasingly Integrated
  • 27. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Mobile Internet Access: Pew - 56% of US Adults Increase of 73% in 17 months Mobility: Communication & information when ever and where ever the customer wants it.
  • 28. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Mobile speeds will increase ...........
  • 29. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL The ability to increasingly and more easily integrate technology into daily life is upon us. Devices - getting smaller and more powerful.
  • 30. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Web 3.0 the “Semantic” Web Internet will become more intelligent ...........
  • 31. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Outsourced Service Platforms Salesforce.com Cloud Computing: Low cost ubiquitous storage and application deployment !
  • 32. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL
  • 33. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL explosion of interactive tools & platforms
  • 34. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL FMWR Academy Chief Patricia Tucker
  • 35. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL
  • 36. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL
  • 37. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL
  • 38. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL increasing ubiquity of information and unlimited communication capacity ! NEW MINDSETS NEEDED TO REALIZE NEW POSSIBILITIES
  • 39. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL
  • 40. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL just the beginning...... social media - what is it ?
  • 41. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL All Video at Bryankorourke on
  • 42. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL people
  • 43. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL The Consumer is empowered.... It’s all about the “You”
  • 44. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL what these platforms offer is empowerment of users & their communities
  • 45. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL wellness & life quality
  • 46. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL We ALL Understand the Challenges. Consider... •     23% of Americans participate in no physical activity* •     62% of Americans obese or overweight -18% rise in last decade.* •     23% of Americans still smoke. 3000 start each day.* •     78% of men eat vegetables less than three times per day. * •     75% - 90% of visits to Primary Care Physicians are for stress.** *  Centers for Disease Control **  Murphy, American Journal of Health Promotion THE COST IS BANKRUPTING OUR NATION
  • 47. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Initiatives to Impact Wellness Lack Participation Lifestyle Choices are THE Key Driver How Can We Overcome These engagement, incentives & Challenges ? accountability
  • 48. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Think in terms of a private sector business..... To Achieve Mission in this new world...... Product = Experience Price = New Value Exchanges or Incentives Place = Marriage of Digital & Physical 24/7 Promotion = Conversation or Engagement
  • 49. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Organizations are evaluating traditional modalities......in fact almost everything is being reevaluated.
  • 50. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Promotion = Conversation Conversation = Web 2.0 Organizational Models = “Socialnomics”
  • 51. All Video at Bryankorourke on
  • 52. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL It is about the customer - not about us
  • 53. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL In Wellness & QOL Merger of Technologies Including Social Media Creating New Solutions
  • 54. New Paradigms All Video at Bryankorourke on Nike Plus
  • 55. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL
  • 56. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL
  • 57. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Spangdahlem AFB
  • 58. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Engagement Accountability Social Wellness Social Media is Creating Incentives New Wellness Paradigm
  • 59. All Video at Bryankorourke on
  • 60. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL This is Only the Beginning 5 Eras of the Social Web
  • 61. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Jeremiah Owyang
  • 62. All Video at Bryankorourke on
  • 63. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL remember ? yet.... What does it all mean ?
  • 64. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Rapid technology change - isn’t going to stop Quick Recap Mobility & cloud driving evolution Customer is empowered at the center Proposition changing from old 4 P’s to new Must engage with evolving social platforms Unprecedented Opportunity : QOL & Wellness New Eras of Social Web Upon Us
  • 65. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL
  • 66. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Think of the Opportunity
  • 67. Leveraging Technology & Social Media to Impact Military Community Wellness & QOL Thanks to the FMWR, ALA, and to each of you Bryan K. O’Rourke, MBA all content available on my site @ www.bryankorourke.com
  • 68. New Opportunities Require All Video at Bryankorourke on We Think Differently