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FLAME Workshop December 2009

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A top tips presentation on how to be the best in the Industry

Industrie automobileSanté & MédecineFormation
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Fitness Leadership and Management Excellence (FLAME) Workshop
PRESENTERS – WHO ARE WE? ,[object Object],[object Object],[object Object]
PRESENTERS – WHO ARE WE? ,[object Object],[object Object]
Fitness Leadership and Management Excellence (FLAME) Workshops DAYS AGENDA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FITNESS INDUSTRY ASSOCIATION (FIA) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FITNESS INDUSTRY ASSOCIATION (FIA) ,[object Object],[object Object],[object Object],[object Object]
FIA Code of Practice ,[object Object],[object Object],[object Object],[object Object]
FIA Code of Practice ,[object Object],[object Object],[object Object],[object Object]
FIA Code of Practice ,[object Object],[object Object],[object Object],[object Object],[object Object]
FIA Code of Practice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FIA Code of Practice - Accreditation Process ,[object Object],[object Object],[object Object],[object Object],[object Object],CLUB/CENTRE VISITS by CYQ NO YES FIA Code of Practice Certificate Issued Company given action points before approval granted CYQ receive evidence of actions completed Does Company meet Code of Practice? EVALUATION by CYQ ACCREDITATION by CYQ ENROLMENT via FIA Does Company meet Code of Practice?
HOW DID FLAME ORIGINATE? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FLAME Award Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
REPS – Recognising Fitness Professionals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TOP TIPS on achieving EXCELLENCE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FIRST IMPRESSIONS ,[object Object]
Create that WARM Welcome ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Always Smile ,[object Object],[object Object],[object Object]
Look professional (dress to impress) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Follow these guidelines you will be sure of having an increase of: ,[object Object]
PROCESS AND PROCEDURES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PROCESS AND PROCEDURES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What are the 4 main things to do when giving an induction? Q5 What 3 things must the fitness team always give tips to members on? Q4 As a member of the Fitness Team what must you look and inspect for when carrying out the weekly Fitness Suite Equipment Checklist? Q3 How often should a safety check be carried out? Q2 What are the main rules for using the gym? Q1 FITNESS STUDIO OPERATIONS
PROCESS AND PROCEDURES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PROCESS AND PROCEDURES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PROCESS AND PROCEDURES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SALES AND RETENTION! Why is SALES and RETENTION so important? ,[object Object],[object Object],[object Object],[object Object]
SALES AND RETENTION! Membership Retention ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SALES AND RETENTION! Membership Attrition/Leavers Expected Levels ,[object Object],[object Object],[object Object]
SALES AND RETENTION! The Sales Manual ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SALES AND RETENTION! The Sales Manual ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SALES AND RETENTION! Managers Must Do’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SALES AND RETENTION! Team Activity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SALES AND RETENTION! Audit ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FITNESS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FITNESS Interactive Instructor ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FITNESS Interactive Instructor ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FITNESS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FITNESS ,[object Object],[object Object],[object Object],[object Object],[object Object]
FITNESS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FITNESS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MEMBERS ENGAGEMENT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FINALLY–QUESTIONS AND ANSWERS ,[object Object],Make every day a rewarding one! Good Luck!

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