1.
Customer Loyalty
Success Stories
For Restaurants

2.
Business Name
Cantina Fresh Mex
Location
3 Locations in Miami, Florida
Total Members
16,775
The Results
We have had a fantastic
experience using
FiveStars in our stores.
We previously tried to run a daily deal, but with FiveStars we
are able to successfully track our clients, analyze our sales,
re-target past guests, and promote our brand via text and
email. I would strongly recommend FiveStars business owner. FiveStars has awesome customer 75
to any other
service, is
easy to use, and the backend dashboard has a great deal of
useful information.
Redeem AutoPilot Incentives
Per Month
- Rosemary Diaz, Cantina Fresh Mex Grill
6,500
customer visits per month
driven by FiveStars
800
inactive customers won back
per month

3.
Business Name
Flame Broiler
Location
Pasadena, California
Total Members
5,779
AutoPilot Campaigns
Newbie, Inactive & Birthday
Example AutoPilot Text
We miss you here at Flame
Broiler! You get a Free Side w/
Purchase on your next visit.
Reply YES to claim. Exp: 05/21.
txt OFF to unsubscribe
The Results
1,200
customer visits per month
driven by FiveStars
Our cashiers find it
particularly nice to be able
to see the information
about the customer on the
screen on the spot.
- Eddy, Flame Broiler Pasadena
200
inactive customers won back
each month
It’s a great way to track our customers. Compared to the old-school
stamps system, it’s a lot more efficient and easy for us,
too. Our customers love it!

4.
Business Name
Santino’s Pizza
Location
Oceanside, California
Total Members
1072 Customers
AutoPilot Campaigns
Newbie, At-Risk, & Birthday
Example AutoPilot Text
Glad you dropped by
Santino’s Pizza. You get 10%
Off on your next visit! Reply
YES to claim. Exp: 01/05. txt
OFF to unsubscribe
The Results
Finally there is a painless way that we can win back
customers. The AutoPilot feature has brought tons of people
through our doors that haven’t been here in 30 days. Before,
I was going through email databases and scrambling 75
to bring
in customers that haven’t been here in a while. FiveStars
AutoPilot has saved me so much time that I often forget it’s
doing all of the work in the background.
Redeem AutoPilot Incentives
Per Month
2.5
Customers claim AutoPilot
promotions every day
Since joining Fivestars,
we have seen significant
increases in revenue
each consecutive month.
- Steve, Owner Santino’s Pizza

5.
Business Name
StevO’s Pizza & Ribs
Location
Aurora, Colorado
Total Members
4,006
AutoPilot Campaigns
Newbie, Inactive, & Birthday
Example AutoPilot Text
We miss you here at StevO’s
Pizza! You get 25% off on
your next visit. Reply YES to
claim. Exp: 2/27. txt OFF to
unsubcribe
The Results
900
customer visits per month
driven by FiveStars
It’s really easy to use for
us and for the customers,
too. Customers are
more encouraged to use
FiveStars now that they
get the text messages.
- Ray, StevO’s Pizza & Ribs General Manager
100
inactive customers won back
each month

6.
Business Name
Armadillo Willy’s
Location
8 Locations in the Bay Area
Total Members
15,968
Armadillo Willy’s Goals
Have a better way to connect
with customers outside a
simple email list and find a
solution that would get all
their customers engaged
The Results
6,000
customer visits each month
driven by FiveStars
The ease of signing up
customers has been
great. We’re now able
to better connect with
customers and get to
know who they are and
how often they come in.
- Tim Ford, COO of Armadillo Willy’s
1M
Over one million total customer
visits tracked by FiveStars

7.
With FiveStars, we were expecting a medium to reach out to
clients and reward them, but we received fare more. Their text
message campaigns let me reach out to my customers every
few weeks. Every time I send a text message, I get about 15 to
20 customers to come into the restaurant. It helps me get an
immediate customer response.
Business Name
Cafe Tandoor Restaurant
Location
San Ramon, California
Total Members
3,200
Cafe Tandoor’s Goals
Have an easy way to reach
out to their best customers
and reward them for their
loyalty
The Results
3,000
customer sign ups
I like everything about
FiveStars. It’s a very
affordable, low risk, high
reward program.
- Gary Kattaura, Owner Cafe Tandoor
700
customer visits each month are
driven by FiveStars

8.
Business Name
Jimmy & Joe’s Pizzeria
Location
3 Locations in Arizona
Total Members
8,975
Jimmy & Joe’s Pizzeria’s Goals
Increase foot traffic in their
restaurants
The Results
2000+
customer visits per month
driven by FiveStars
We see more regular
customers coming in, our
customers seem to enjoy
using FiveStars, and it has
increased my customer
traffic. And I enjoy having
consistent traffic.
- Joe, Jimmy & Joe’s Pizzeria
40%
of FiveStars members come
back each month after sign up

9.
Business Name
Mazatlan Restaurant
Location
Everett, Washington
Total Members
449
Mazatlan’s Goals
Retain customers that
frequent other restaurants
with similar cuisines
Have an inexpensive way
to reach out to their
customer base
The Results
75
The point system we have in place is a great incentive for
customers to keep coming back and FiveStars’s customer
service is helpful and attentive. The whole experience with
FiveStars has been nothing but positive.
Redeem AutoPilot Incentives
Per Month
100+
returning FiveStars visitors
per month
The ease of emailing and
texting our customers
and the marketing tools
that FiveStars have in
place are phenomenal.
- Marci Velasco, Mazatlan Restaurant

10.
Business Name
Moto Pizza
Location
Hillsboro, Oregon
Total Members
689
The Results
2,000
I would tell other businesses to get involved with FiveStars
because they bring more customers in. It’s a good way
to tell other people what you have going on with your
business, what the special of the day is, and what is going
on during the next weekend. It’s a good way to connect with
customers.
75 customer visits driven by
Redeem AutoPilot Incentives
Per Month
FiveStars to-date
I’ve seen customers
come in more than they
did before.
- Martine Gonzalez, Owner Moto Pizza
60
inactive customers won back
every month

11.
Business Name
Pho Hoa Noodle Soup
Location
7 Locations in Bay Area
Total Members
13,110
The Results
5,000
customer visits each month
driven by FiveStars
The new system is
great. Being able
to look back on
transactions makes
things easier, and we
can keep track of the
points very accurately.
800
inactive customers won back
each month

12.
Business Name
Roxy Dawgs
Location
Corvallis, Oregon
Total Members
953
The Results
1,000
customers signed up to
FiveStars within 1st month
FiveStars is a very
effective marketing
tool. It keeps customers
excited about coming
back again and again,
and a surprising amount
of new customers found
us by picking up a card
at another business.
- Curtis Fisher, Roxy Dawgs
50%
of FiveStars rewards members
return each month

13.
Business Name
Sushi Fuku
Location
Pittsburgh, PA
Total Members
4,163
The Results
FiveStars is low cost, easy
to manage, and brings
back people. It lets us have
the control and set our
own rewards, too.
75 customer sign ups 4,000
Also, I love the fact that anyone can sign up–almost everyone
nowadays has a phone number to sign up for FiveStars.
There has definitely been more repeat customers. People are
coming back to us more often than they used to.
Redeem AutoPilot Incentives
Per Month
- Ronald Olive, Sushi Fuku
2,500
customer visits each month
driven by FiveStars

14.
Business Name
Tejas Tacos & Texas Ice
Location
Dallas, Texas
Total Members
4,939
The Results
600
customers visits per month
driven by FiveStars
I give
everything
about FiveStars
a ten!
- Karen, Tejas Taco & Texas Ice
100
customers won back each
month from FiveStars