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1
2
Group Guidelines
• Keep camera on
• Be on time
• Actively participate in the group discussions
• Share your ideas and knowledge
• Don’t be shy - Speak freely what’s on your mind
• Don’t use foul words
• Respect each other’s opinions & experiences
• Focus - Give your full attention to the discussion
• Listen attentively – Listen while others are talking
• Help each other - Work as a team to accomplish the activities.
• Be prepared - Read the module in advance.
• Have fun!
Getting Started
3
Learning Goals
Through this training, we will:
• Discuss skills and behaviours needed to become an effective peer
facilitator
• Provide tips on how to manage challenging situations in peer
facilitation at the workplace
• Learn to apply the new skills in the workplace.
Getting started
4
Peer-to-Peer (P2P) Learning
• Learners and facilitators gain in group cohesion, knowledge, and
problem solving skills as they interact with one another.
• Encourages a safe learning environment because everyone learn
among equals
• Promotes higher retention among learners who gain knowledge
through activities rather than complex textual information
• P2P can complement traditional forms of learning
• P2P training can accommodate flexible schedules.
5
A P2P Facilitator is…
✓An employee who is
appointed to act as a
facilitator
✓Helps participants go
through the training as a
group
✓A facilitator supports
group discussions so
that everyone
participates equally
A P2P Facilitator is NOT…
Ꭓ Not expected to make
decisions for the group
Ꭓ Not expected to know
or explain the content
Ꭓ Not solely responsible
for success of the
training
REMEMBER…
“Peer learning can create a rich learning environment
in which everyone simultaneously teaches and
learns, acts and observes, speaks and listens.
Source: P2PU Learning Circles Facilitator Handbook, p.5. (2015)
Instructions:
• Conduct Sessions 1 and 2 in break-out groups
• Be sure to assign a facilitator, reporter, note-
taker, and timekeeper
• Complete the activities in 30 minutes.
Remember:
Have FUN while
LEARNING!
Session 1
Introduction
Instructions:
In a few sentences, share what you wrote down
on your Action items, your key takeaways of the
discussions during the previous module and how
you apply it at work.
10
Ice-breaker
10 minutes
11
Action items
Action table:
Learnings from the Creative Thinking module
What I learnt When I will apply this Expected results
Instructions:
1) Read aloud the situation below.
Ana was asked to peer facilitate for an online In-Business Soft Skills Module. It had been a busy
week for Ana so she assumed that IT had sent the email invites and prepared all the necessary
links for her online facilitation.
However, things did not work well as expected. Turned out, some of the learners did not receive
their email invites nor the modules for discussion. Ana was able to push thru with the
facilitation after she sought the help of the IT team. Given all the delays, Ana decided to skip the
introductions and ground rules.
Most of the participants were shy and quiet. Ana had to call on them to share but they also gave
limited answers. Dina and Marie, the more senior workers in the team, tend to dominate the
discussions. The discussion led to a heated debate and the other participants were getting
frustrated and uncomfortable. Ana stepped in to stop the debate by asking Dina and Marie to
park their issue. (Note: it turned out that they had a similar argument in a previous department
meeting). The team was barely able to complete all the activities within the designated time.
Work Situation
Instructions:
Work Situation
2) Discuss the two questions below.
•What went wrong with Ana’s facilitation?
•What could she have done better?
Instructions:
Work Situation
3) One by one, share one example where you
have successfully facilitated. What would
you consider as those factors that helped
you succeed?
Instructions:
Work Situation
4) Base on your experience and observations,
what are the skills and behavior needed to
become an effective peer facilitator?
Session 2
Anticipating
Challenges in Peer
Facilitation
Activities
Anticipating Challenges
In your journey as a peer facilitator, you will
encounter different kinds of challenges. Reflect on
the challenges you and your teammates experienced
during the course of this training programme.
17
Activity
1
15 minutes
Instructions:
Work situation
1) Answer the following questions:
•As you roll-out these modules to your team,
what challenges do you anticipate?
•How do you propose to address these
challenges?
BACK TO PLENARY
Session 3
Handling Challenging
Behaviors
Instructions:
• Conduct Session 3 in break-out groups
• Be sure to assign a facilitator, reporter &
note-taker, and timekeeper
• Complete the activities in 30 minutes
• Your facilitators will give you a 5-minute
break in your breakout discussions
Scenario Assignment
Group 1: Participants interrupt each other
Group 2: One person dominates the discussion
Group 3: Participants are not participating
Remember:
Have FUN while
LEARNING!
Activities
Handling Challenging Behaviours
During the course of your peer facilitation journey, you
will encounter challenging behaviours in some of your
participants.
Activity
1
45 minutes
In this activity, you will discuss
techniques to address these
challenging behaviours.
Role Play
Instructions:
• Each group will be asked to role play a scenario how the
facilitator will effectively handle the challenging behavior using
the pointers from the handouts distributed to you.
• Be sure to assign roles to each learner: facilitator, learners with
challenging behaviors, etc. for the role play.
Role Play
Instructions:
• Assign a reporter who will explain briefly the concepts or
principles used in the role play.
• Each team shall be given 5 minutes for the role play and 3
minutes for the reporting.
GOOD LUCK AND HAVE FUN!
Scenario Assignment
Group 1: Participants interrupt each other
Group 2: One person dominates the discussion
Group 3: Participants are not participating
Refer to:
a) Handout 1 – Facilitating Techniques Handout
b) Handout 2 - Collaborative Learning Techniques Handout
c) Handout 3 - Facilitator Socratic Questions Handout
BACK TO PLENARY
Mentimeter Activity
Synthesis
Thank you!

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4 Training of Facilitators - Facilitators Guide v.2.pptx

  • 1. 1
  • 2. 2 Group Guidelines • Keep camera on • Be on time • Actively participate in the group discussions • Share your ideas and knowledge • Don’t be shy - Speak freely what’s on your mind • Don’t use foul words • Respect each other’s opinions & experiences • Focus - Give your full attention to the discussion • Listen attentively – Listen while others are talking • Help each other - Work as a team to accomplish the activities. • Be prepared - Read the module in advance. • Have fun! Getting Started
  • 3. 3 Learning Goals Through this training, we will: • Discuss skills and behaviours needed to become an effective peer facilitator • Provide tips on how to manage challenging situations in peer facilitation at the workplace • Learn to apply the new skills in the workplace. Getting started
  • 4. 4 Peer-to-Peer (P2P) Learning • Learners and facilitators gain in group cohesion, knowledge, and problem solving skills as they interact with one another. • Encourages a safe learning environment because everyone learn among equals • Promotes higher retention among learners who gain knowledge through activities rather than complex textual information • P2P can complement traditional forms of learning • P2P training can accommodate flexible schedules.
  • 5. 5 A P2P Facilitator is… ✓An employee who is appointed to act as a facilitator ✓Helps participants go through the training as a group ✓A facilitator supports group discussions so that everyone participates equally A P2P Facilitator is NOT… Ꭓ Not expected to make decisions for the group Ꭓ Not expected to know or explain the content Ꭓ Not solely responsible for success of the training REMEMBER…
  • 6. “Peer learning can create a rich learning environment in which everyone simultaneously teaches and learns, acts and observes, speaks and listens. Source: P2PU Learning Circles Facilitator Handbook, p.5. (2015)
  • 7. Instructions: • Conduct Sessions 1 and 2 in break-out groups • Be sure to assign a facilitator, reporter, note- taker, and timekeeper • Complete the activities in 30 minutes.
  • 10. Instructions: In a few sentences, share what you wrote down on your Action items, your key takeaways of the discussions during the previous module and how you apply it at work. 10 Ice-breaker 10 minutes
  • 11. 11 Action items Action table: Learnings from the Creative Thinking module What I learnt When I will apply this Expected results
  • 12. Instructions: 1) Read aloud the situation below. Ana was asked to peer facilitate for an online In-Business Soft Skills Module. It had been a busy week for Ana so she assumed that IT had sent the email invites and prepared all the necessary links for her online facilitation. However, things did not work well as expected. Turned out, some of the learners did not receive their email invites nor the modules for discussion. Ana was able to push thru with the facilitation after she sought the help of the IT team. Given all the delays, Ana decided to skip the introductions and ground rules. Most of the participants were shy and quiet. Ana had to call on them to share but they also gave limited answers. Dina and Marie, the more senior workers in the team, tend to dominate the discussions. The discussion led to a heated debate and the other participants were getting frustrated and uncomfortable. Ana stepped in to stop the debate by asking Dina and Marie to park their issue. (Note: it turned out that they had a similar argument in a previous department meeting). The team was barely able to complete all the activities within the designated time. Work Situation
  • 13. Instructions: Work Situation 2) Discuss the two questions below. •What went wrong with Ana’s facilitation? •What could she have done better?
  • 14. Instructions: Work Situation 3) One by one, share one example where you have successfully facilitated. What would you consider as those factors that helped you succeed?
  • 15. Instructions: Work Situation 4) Base on your experience and observations, what are the skills and behavior needed to become an effective peer facilitator?
  • 17. Activities Anticipating Challenges In your journey as a peer facilitator, you will encounter different kinds of challenges. Reflect on the challenges you and your teammates experienced during the course of this training programme. 17 Activity 1 15 minutes
  • 18. Instructions: Work situation 1) Answer the following questions: •As you roll-out these modules to your team, what challenges do you anticipate? •How do you propose to address these challenges?
  • 21. Instructions: • Conduct Session 3 in break-out groups • Be sure to assign a facilitator, reporter & note-taker, and timekeeper • Complete the activities in 30 minutes • Your facilitators will give you a 5-minute break in your breakout discussions
  • 22. Scenario Assignment Group 1: Participants interrupt each other Group 2: One person dominates the discussion Group 3: Participants are not participating
  • 24. Activities Handling Challenging Behaviours During the course of your peer facilitation journey, you will encounter challenging behaviours in some of your participants. Activity 1 45 minutes In this activity, you will discuss techniques to address these challenging behaviours.
  • 25. Role Play Instructions: • Each group will be asked to role play a scenario how the facilitator will effectively handle the challenging behavior using the pointers from the handouts distributed to you. • Be sure to assign roles to each learner: facilitator, learners with challenging behaviors, etc. for the role play.
  • 26. Role Play Instructions: • Assign a reporter who will explain briefly the concepts or principles used in the role play. • Each team shall be given 5 minutes for the role play and 3 minutes for the reporting. GOOD LUCK AND HAVE FUN!
  • 27. Scenario Assignment Group 1: Participants interrupt each other Group 2: One person dominates the discussion Group 3: Participants are not participating Refer to: a) Handout 1 – Facilitating Techniques Handout b) Handout 2 - Collaborative Learning Techniques Handout c) Handout 3 - Facilitator Socratic Questions Handout
  • 29.