Soumettre la recherche
Mettre en ligne
Fortinet Partner Best Practices - Solution and Service
•
0 j'aime
•
196 vues
Fortinet
Suivre
Fortinet Channel and Partner Enablement
Lire moins
Lire la suite
Technologie
Signaler
Partager
Signaler
Partager
1 sur 2
Télécharger maintenant
Télécharger pour lire hors ligne
Recommandé
Fortinet's Secure SD-WAN: Gartner Peer Insights Reviews
Fortinet's Secure SD-WAN: Gartner Peer Insights Reviews
Fortinet
FortiClient Fabric Agent Trial
FortiClient Fabric Agent Trial
Fortinet
Why Partners Who Charge for Technical Assessments Have Higher Growth and Profit
Why Partners Who Charge for Technical Assessments Have Higher Growth and Profit
Fortinet
The What and Why of PBM and OML
The What and Why of PBM and OML
Fortinet
The Importance of Targeting your Customers - Cross Selling Execution
The Importance of Targeting your Customers - Cross Selling Execution
Fortinet
Fortinet Connected UTM
Fortinet Connected UTM
Fortinet
Forrester Research on OT Cybersecurity
Forrester Research on OT Cybersecurity
Fortinet
Fortinet Icon Library
Fortinet Icon Library
Fortinet
Recommandé
Fortinet's Secure SD-WAN: Gartner Peer Insights Reviews
Fortinet's Secure SD-WAN: Gartner Peer Insights Reviews
Fortinet
FortiClient Fabric Agent Trial
FortiClient Fabric Agent Trial
Fortinet
Why Partners Who Charge for Technical Assessments Have Higher Growth and Profit
Why Partners Who Charge for Technical Assessments Have Higher Growth and Profit
Fortinet
The What and Why of PBM and OML
The What and Why of PBM and OML
Fortinet
The Importance of Targeting your Customers - Cross Selling Execution
The Importance of Targeting your Customers - Cross Selling Execution
Fortinet
Fortinet Connected UTM
Fortinet Connected UTM
Fortinet
Forrester Research on OT Cybersecurity
Forrester Research on OT Cybersecurity
Fortinet
Fortinet Icon Library
Fortinet Icon Library
Fortinet
Infographic: Bringing Your Cloud Visibility Back Into Focus
Infographic: Bringing Your Cloud Visibility Back Into Focus
Fortinet
Securing the Internet of Things 2017
Securing the Internet of Things 2017
Fortinet
Infographic: Fortinet Q1 2017 Threat Landscape Report
Infographic: Fortinet Q1 2017 Threat Landscape Report
Fortinet
Protecting Higher Education Data
Protecting Higher Education Data
Fortinet
Q4 Threat Report 2016
Q4 Threat Report 2016
Fortinet
Infographic Protecting Patient Data
Infographic Protecting Patient Data
Fortinet
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
vu2urc
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
Earley Information Science
Tech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdf
hans926745
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Miguel Araújo
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
Enterprise Knowledge
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
Delhi Call girls
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
wesley chun
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Drew Madelung
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
Principled Technologies
Evaluating the top large language models.pdf
Evaluating the top large language models.pdf
ChristopherTHyatt
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
UK Journal
Driving Behavioral Change for Information Management through Data-Driven Gree...
Driving Behavioral Change for Information Management through Data-Driven Gree...
Enterprise Knowledge
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
sudhanshuwaghmare1
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
Radu Cotescu
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
Enterprise Knowledge
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
Maria Levchenko
Contenu connexe
Plus de Fortinet
Infographic: Bringing Your Cloud Visibility Back Into Focus
Infographic: Bringing Your Cloud Visibility Back Into Focus
Fortinet
Securing the Internet of Things 2017
Securing the Internet of Things 2017
Fortinet
Infographic: Fortinet Q1 2017 Threat Landscape Report
Infographic: Fortinet Q1 2017 Threat Landscape Report
Fortinet
Protecting Higher Education Data
Protecting Higher Education Data
Fortinet
Q4 Threat Report 2016
Q4 Threat Report 2016
Fortinet
Infographic Protecting Patient Data
Infographic Protecting Patient Data
Fortinet
Plus de Fortinet
(6)
Infographic: Bringing Your Cloud Visibility Back Into Focus
Infographic: Bringing Your Cloud Visibility Back Into Focus
Securing the Internet of Things 2017
Securing the Internet of Things 2017
Infographic: Fortinet Q1 2017 Threat Landscape Report
Infographic: Fortinet Q1 2017 Threat Landscape Report
Protecting Higher Education Data
Protecting Higher Education Data
Q4 Threat Report 2016
Q4 Threat Report 2016
Infographic Protecting Patient Data
Infographic Protecting Patient Data
Dernier
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
vu2urc
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
Earley Information Science
Tech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdf
hans926745
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Miguel Araújo
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
Enterprise Knowledge
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
Delhi Call girls
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
wesley chun
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Drew Madelung
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
Principled Technologies
Evaluating the top large language models.pdf
Evaluating the top large language models.pdf
ChristopherTHyatt
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
UK Journal
Driving Behavioral Change for Information Management through Data-Driven Gree...
Driving Behavioral Change for Information Management through Data-Driven Gree...
Enterprise Knowledge
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
sudhanshuwaghmare1
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
Radu Cotescu
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
Enterprise Knowledge
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
Maria Levchenko
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
wesley chun
🐬 The future of MySQL is Postgres 🐘
🐬 The future of MySQL is Postgres 🐘
RTylerCroy
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
debabhi2
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
Safe Software
Dernier
(20)
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
Tech Trends Report 2024 Future Today Institute.pdf
Tech Trends Report 2024 Future Today Institute.pdf
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
Evaluating the top large language models.pdf
Evaluating the top large language models.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Driving Behavioral Change for Information Management through Data-Driven Gree...
Driving Behavioral Change for Information Management through Data-Driven Gree...
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
🐬 The future of MySQL is Postgres 🐘
🐬 The future of MySQL is Postgres 🐘
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
Fortinet Partner Best Practices - Solution and Service
1.
5800 Granite Parkway, Suite 460, Plano, TX 75024 Tel: 972.798.1288 Fax: 469.362.1179 www.service-leadership.com | Page 1 of 2 Total Profit Solutions for IT Companies™ OML Trait: Solution and Service Offering Development Once Service Revenue reaches about 15% of a Solution Provider’s total Revenue, they have started to build one or more Service "factories", that is, service delivery processes which require investment at a minimum level to be able to commit to delivering that specific Professional or Managed Service at a reliable, repeatable, scalable level of quality and Gross Margin. Below this level of investment, they will not be able to respond in a timely fashion to Sales support requests and/or they will not be able to deliver the Service with acceptable promptness, quality and margin. Once Service becomes at least 40% of their Revenue, then consideration for financial health of their Service factories outweighs consideration for the amount of product they sell (although, it is important to note that product sales do not have to drop or stop growing). As a result, top-performing Solution Providers pay close attention to how new solutions and Services are planned for, both financially (volume and margin curves) and from the point of view of implementing high quality, scalable Sales support and solution/Service delivery. Top-performing Solution Providers’ Sales and Service teams are able to create and roll out new solutions and services with excellence. The Service team delivers from the start with high quality and Sales and Marketing delivers the necessary pace and volume of deals around the new solution and service for Service to rapidly drive down the cost of delivery. Indeed, this capability is a key competitive advantage in the eyes of their target customer segments but one that their team doesn't publicly discuss. The ability to effectively develop a new solution or service and bring it to operational maturity more quickly than the competition, is a best practice above and beyond any specific technical skills they may have. When a Solution Provider decides to add a Service – in this case a solution practice – it is essentially building a factory. The raw materials are the products the vendor provides and the labor of the engineers and technicians who execute the project. The machinery in the factory is the accumulated best practices, methodology, documentation and tools within the Solution Provider’s four walls.
2.
www.service-leadership.com | Page 2 of 2 To a large degree, the “manufacturing engineer” in the Solution Provider is the CEO. It is not the Service executive, although they are fully involved. It is not the Service executive because the factory cannot be successfully designed unless and until Marketing defines the product; in this case, the product of course being the vendor’s product plus the Solution Provider’s architecture, design and implementation services for that product. In most Solution Providers, this Marketing function is either performed by the CEO or Marketing reports to the CEO. Therefore, at least at a high level, the engineering of the factory for delivering a new solution falls to the CEO, who marshals the Marketing, Sales and Service executives together to come up with a reasonable plan including the following steps: • Step 1: Learning the basics of half of the raw materials (product technical and sales training and certification). • Step 2: Taking what has been learned from step 1, then building the first few prototypes to start understanding the other half of the raw materials (how much labor of what skills are needed). •
Step 3: Taking what has been learned from step 2 and configuring the “factory floor” (what is the specific methodology – steps, tools, checklists, software, project plans, documentation, meeting agendas, etc. – that will be needed to reliably, repeatedly, deliver this product). • Step 4: Testing the factory that has been built with a pre-production run and then, • Step 5: Ramping into production. This is a reliable way to manage risk while implementing a new Service.
Télécharger maintenant