3. Better understanding of customers through
extended user profiling
Tailor the conversation and digital advertising
to customers’ needs
Fastest user recognition and profiling in under
2 seconds
Recognize your customers the moment they walk in to treat first-
time buyers like regulars and increase customer loyalty.
REAL-TIME RECOGNITION
BEST-IN-CLASS GUEST RECOGNITION
4. Tailored, relevant messages based on customer
profiles and location
Optimize your marketing conversion through
real life context awareness
Send push notifications to your audience
directly at the POS or via Geofencing
Get closer to your customers using a device they love: their
smartphones. Then get into their minds and wallets.
HYPER-LOCAL MARKETING
HIGHLY RELEVANT PUSH-NOTIFICATIONS
5. PCI & FCA compliant payment process for
secure transactions
Customer and merchant payment interface
directly available at POS
Payment authentication through proximity or
beacon zoning
Create a seamless payment experience both on-ground or in the
air to expedite the process and increase buyer satisfaction.
AUTHENTICATED PAYMENTS
THE FASTEST PAYMENT EXPERIENCE
6. Direct and secure access to your properties for
all your employees
Market-leaders like Assa Abloy, Salto, Häfele
and Messerschmitt as partners
Fast access for all customers to exclusive areas
or venues without having to queue
With „Keyless Access“ and our exclusive partners the queuing for
keys is eliminated and your properties made more secure.
KEYLESS ACCESS
EASY ACCESS TO YOUR PROPERTIES
7. Start and adjust use cases with our
management platform
Open APIs for easy integration with third party
applications
Use beacons as a trigger for intuitive IoT
interactions
Link beacons to various objects or connect via BLE to take
processes, tracking and experience to a whole new level.
INTERNET OF THINGS
MAKE THE WORLD AROUND YOU SMART
8. Seamless control of all beacons for care free
campaigning
Steer marketing campaigns through an
intuitive app in real-time
Easy cloud management and user control
through web app
Utilize our beacon management cloud to rapidly deploy your
beacon fleet as well as easily create and monitor campaigns.
MANAGEMENT CLOUD
MANAGE BEACONS IN REAL-TIME
10. THE POWER OF BEACONS
PROXIMITY BASED SERVICES
Devices are able to listen for signals from beacons placed in the
physical world and then trigger any experience via an app.
Beacon technology allows a mobile device to
understand it's exact position, even indoors where
typically not able to pick up GPS signals.
Mobile devices automatically wake-up when in
proximity to a beacon, driving engagement with
an app at the right time and place.
Setting up beacons is relatively low cost, as the
hardware is inexpensive and the beacon SDK can
easily be added to an existing mobile application.
Bluetooth is designed to have low power
consumption, which means that there is minimal
impact on the devices battery life.
11. The app on the smartphone can
then trigger an action, such as to
show a notification or change the
UI/UX.
The signal wakes-up smartphones nearby via
Bluetooth Smart or Bluetooth 4.0 if the
smartphone is running a respective App
programmed for this beacon.
Say you're arriving at your favorite hotel. A beacon
placed at the reception triggers the app on your smartphone to
inform a second app which is running on a tablet at the hotel
reception, that you just entered. The staff can instantly view your
name and preferences to allow a personalized welcome and stay.
HOW IT WORKS
BEACONS BRIEFLY EXPLAINED
1
A beacon is a small wireless device transmitting a
continuous bluetooth signal, the so called UUID.
2
3
Also the beacon can trigger the app
to contact a cloud server to check
which action to execute or to
contact any other third party, such
as another app, website or server.
What could that action be? That’s up to you.
Let’s try an example - Hospitality.
The Result? The most seamless and innovative
interaction, without you as a guest opening an
app, website or inputting information. You're more
engaged with the hotel and they can offer the
most personalized service.
5
4
13. YOUR BEACON PARTNER
THE STORY BEHIND
At Google Max had the idea to fundamentally change the way
guests and hotels interact. In 2014 together with former ezeep
founder Fredo, conichi was born. Utilizing beacons to recognize
guests at hotels, there was the necessity to create a real-time
recognition, the moment guests walk through the hotel
entrance. This lead to conichi becoming the market-leader in
beacon real-time recognition. As developers across industries,
such as aviation, banking, or retail voiced similar challenges of
creating relevant and personalized user experiences through
beacons, their software was further developed and conichiwa
was born.
14. Have your customized solution ready and easily scalable at low
cost, developed by the market-leader in real-time recognition.
OUR SERVICE OFFERING
MARKET-LEADING SERVICES
Use our whitelabel SDK or have a custom App
built by our dedicated beacon experts
Live deployment of beacon campaigns through
our scalable beacon management cloud
As market-leader we offer the fastest beacon
recognition to best suit your use-case
Your individual beacon case implemented in
under 1 month through our renown SDK
15. YOUR BEACON PARTNER
REAL-LIFE APPLICATIONS
Unlike others we build technology around real-life
cases and not the other way around
Projects with existing Apps used by 23M users
formed the market-leading SDK
Our expertise results from large scale roll-outs
with companies counting 350.000 employees
We assist you the way you need it, bring your
own case or have your project developed by us
Our renown technology solution and proven expertise makes
us a sought-after partner for your customized beacon project.
16. PROVEN APPLICATIONS
BUILD YOUR CUSTOMIZED BEACON CASE
++
Beacon Management Cloud
User’s Smartphone
• Easy access and user
control through web
app
• Scalable backend for
large scale beacon
deployments
• Create and monitor
beacon campaigns
• Big Data Analytics
dashboard to track
live performance
• Well documented
sandbox SDK
• Agile SDK to pick
features and functions
• Choose from the
exisiting features to
include in mobile app
• Link the SDKs to other
third party applications
• Get customized
features built
• Inexpensive and
scalable hardware
• High quality and
durable micro-chips
with strong
performance
• Low power
consumption
• Small form factor
and simple
deployment
• Increase App
engangement
• Create real-life
and location
context
• Generate a
seamless user
flow
Native iOS and Android SDK Beacon Hardware
17. conichiwa VERTICALS
WHERE WE HAVE ALREADY REVOLUTIONIZED THE USER EXPERIENCE
AVIATION
Recognize
passengers upon
entrance, enable
on-board
communication
and in-flight
seamless
payments
HOSPITALITY
Recognize guests
and their
preferences in
real-time,
streamline check-
in/out and allow
mobile door
opening
RETAIL
Send context and
profile related
offers to
customers, allow
seamless
payments through
money or loyalty
points
BANKING
Engage with
clients
upon entrance in
branch to foresee
needs and
status, elevating
the experience
EVENTS
Seamlessly push
information to
visitors depending
on context and
interact with
participants
directly
19. EXEMPLARY USE CASES
INCREASED APP ENGAGEMENT BY 400%
Carrefour, the $20B+ multinational retailer, has been using
mobile apps since 2012. The purpose of one of these apps was
to make the shopper experience easier and more efficient by
helping them find new stores and check prices on items with a
mobile phone.
Beacons deployed by our hardware partner kontakt.io enriched
the app and Carrefour shopping experience with new features,
including welcoming a shopper once he or she enters a store,
suggesting products based on previous or current purchases,
and displaying coupons. During the test period the number of
app users increased by 600%.
Simultaneously, the time spent on using the app increased by
400%. Finally, the proximity data gave Carrefour an invaluable
sample of data on where their customers travel throughout the
store and in what order, helping improve what the store offers
and where to further increase the store’s profitability and
opportunity to build customer loyalty.
20. EXEMPLARY USE CASES
INCREASED IN-STORE SALES BY 8%
Ever since Beacons made its debut on the iPhone in 2013, it’s
been heralded as the next big thing for retailers – one player
taking the plunge is McDonald’s. 26 McDonald’s franchises in
Columbus, Georgia have been testing out the technology with
its customers.
In a four week trial, these fast food joints have been pushing
special deals for McChicken Sandwiches and 10-piece Chicken
McNuggets. The promotions pushed McChicken Sandwich sales
up 8% and Chicken McNuggets up 7.5%. Based on these initial
results, MacDonald’s is working on rolling out programs in
additional 263 retail locations.
“Everyone is looking at their phones, millennials especially, and
that's where we've decided to engage,” Jack Pezold, a
McDonald's franchisee, said in a statement. Proximity
marketing was selected to build in-depth relationships with
customers and to introduce new set of coffee products also in
15 McDonald Cafés in Istanbul, Turkey, lately.
21. EXEMPLARY USE CASES
MAKE YOUR PRODUCTION 4.0
Elevating the customer experience in retail stores are obvious
mass-market applications for beacon technology, but the real
winners might be in manufacturing automation. Machine vision
and sensing is progressing rapidly, but it’s a complex problem
requiring lots of computing power and lengthy algorithm
runtimes to solve relatively simple navigation problems.
This is why there are huge optimization opportunities using
beacons, especially for complex production processes. Beacons
can be implemented in the fields of preventive maintenance,
service and product labeling with the significant potential to
reduce complexity of production processes and their
scheduling.
Using a smartphone, the production manager could go through
the production site and read real-time information from
machines such as downtimes or failures. Combined with
Business Intelligence tools, the manager could also use
dashboards that would enable a fast and clear analysis of the
individual machines and their batches.
22. EXEMPLARY USE CASES
IMPROVED KPI’S WITH 10,000 BEACONS
Spotless is an Australian managed provider of integrated
facilities management services to malls and other customers.
For some of its customers, whose facilities are located in high-
traffic public areas, the janitorial services provided must be
very intensive—in a food court, for instance.
In 2014, Spotless decided to build and deploy a custom
workforce management solution with the goal of reducing
litigation claims in the commercial cleaning service line. The
solution allowed Spotless to understand when cleaning KPI's
are missed in real-time and produce employee location reports
that can be used as legal defense against slip and fall litigation
claims in shopping malls.
The pilot deployment comprised two malls and 300 beacons.
After one year Spotless found the solution successful enough
that it is now deploying the technology at all 40 of the malls it
services, with the total quantity of installed beacons expected
to reach 10,000.
25. REVOLUTIONIZING YOUR MOBILE EXPERIENCE
YOUR BEACON CASE IN UNDER 1 MONTH
Contact us and make sure
all questions are answered
Receive use cases to convince
yourself of your possibilities
Receive your SDK and get
access to other use cases
4.1) Implement our well
documented App on your
own
4.2) Use our experts to
implement SDK into your
existing system
4.3) Have your MVP built
by conichiwa and our
beacon experts
Use conichiwa for
small or partner kontakt.io
for big scale roll-outs
1
2
3
4
5
Build your own use case
going one of three ways: Having shipped 500,000
beacons and served more
than 10,000 customers
like Groupon, SNCF and
Expo Milan kontakt.io has
the largest infrastructure
market share with hubs
i.a. in Berlin, Shenzhen
and New York.
26. conichiwa PROMISE
ALWAYS AT YOUR SIDE
Our team of leading beacon experts has been working in the
beacon space for over 3 years. Having served several market-
leading companies, we are confident to deliver one of the
fastest and most scalable beacon solutions on the market.
Therefore with every project we accept, comes our conichiwa
promise, refunding you 100% of the costs in case we cannot
deliver up to the standard and deliver a functioning beacon
case within the promised time-frame.
27. BEACON & PROXIMITY AGENCY
Get in touch to build your own beacon project via
hello@conichiwa.com or pay a visit at
Ohlauer Straße 43, 10999 Berlin
