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Creating A Data Strategy For Marketing
Attribution Success
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Speakers
Karen Steele
LeanData
Andrew Gaffney
Demand Gen Report
Creating a Data Strategy for
Marketing Attribution Success
Agenda
Why Attribution?
Top Challenges
Importance of Data Accuracy
Attribution Success
You know you need Attribution.
To measure the impact of your marketing spend
on driving sales.
Why do Companies Want Attribution?
Campaign
Performance/ ROI
Understand Buyers
Journey
Measure Marketing
Influenced Pipeline
Measure Multi-touch
Generated Pipeline
• Inbound vs Outbound
• New Business
• Upsell / Cross Sell
• ABM
The Challenge = Data
Majority of Salesforce
users say only 20%
of their data is
completely
actionable
and trustworthy.
The 2017 cloudlingo “Salesforce Users Benchmark Report”
The Challenge = Data
Investments not optimized
for revenue so you repeat
the cycle
Impact of campaigns on
pipeline/revenue is misreported
Your CRM is not delivering full value
and likely adoption is suffering
Sales departments lose approximately 550
hours or 27.3% of seller time per rep from
using bad prospect data.
(Source LeadJen Inc)
25% reduction in potential revenue. (Gartner)
Lead generation programs waste
approximately $20,000 per inside sales rep.
(LeadJen Inc)
25-30% of contact data becomes inaccurate
resulting in a drastic decrease in marketing
effectiveness and sales conversions.
(Marketing Sherpa)
ANNUAL COST OF BAD CRM DATA
Attribution Challenge: Account For Every Dollar
A PERFECT WORLD
All leads have been converted to
contacts. Every opportunity has
updated, accurate contact roles.
You can track every dollar from
campaign through to revenue and
use that data to optimize your
Marketing spend to drive high-
quality leads.
ATTRIBUTION
YOUR WORLD
Some leads have been converted to
contacts, but not all, and/or some
opportunities have updated, accurate
contact roles.
Your data is not actionable or
trustworthy and you have little
insight into which campaigns are
driving revenue. Your Marketing
spend is an educated guess.
ATTRIBUTION
Salesforce Reporting
Other Attribution Tools
With LeanData Matching & Attribution
MATCH CUSTOMIZE ANALYZE
• Fuzzy matching
• Highest accuracy L2A
• Tag account data to lead
• Customizable tie-breakers
• Wizard for easy setup
• Marketing touch object
• Identify relevant touches
• Custom attribution models
• Out of box reports
• Standard dashboard
• Opportunity timeline view
• Campaign view
Your Data is Always Actionable & Trustworthy
15
Customer Value
“Dynatrace’s use of LeanData is
driving a major foundational
shift in how we prove
marketing’s revenue
contributions, fine-tune our
spend, and make a case for an
increased marketing budget. It
helps us prove that marketing
works and enables us to work
even more effectively.”
Dave Anderson, Vice
President of Global Marketing
“LeanData multi-touch attribution
models allowed us to attribute
55% more pipeline to a channel
that would of been overlooked
using traditional lead source only
analysis. This led to an increase
of 13% of closed won
business.”
Albert Li, Senior Marketing
Operations Manager
“LeanData’s technology is the foundational
piece in FireEye’s MarTech stack. It
enables us to be effective marketers. The
attribution model has made data-driven
decision making a reality for our team. We
use LeanData’s Marketing Attribution
solution, along with its reporting capability,
extensively, to make decisions on what
programs to expand or eliminate. As a result,
FireEye’s marketing team can achieve
consistent pipeline growth goals despite
budget cuts and reduced headcount.”
Anne Wang, Director of Marketing
Operations
Now measure Sales & Marketing
on the same metrics
LeanData can live in your world.
Matching | Routing | Attribution
#bii18
Q&A / Speakers
Karen Steele
LeanData
Andrew Gaffney
Demand Gen Report
#bii18
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Join Our Next Session: Cracking the Case On Context: Using Audience Insights
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Creating A Data Strategy For Marketing Attribution Success

  • 1. #bii18 Creating A Data Strategy For Marketing Attribution Success SPONSORED BY:
  • 2. #bii18 Your Source For The Latest B2B Marketing News & Trends demandgenreport.com twitter.com/DG_Report linkd.in/DG_Specialists
  • 3. February 25–27, 2019 SAVE THE DATE: Join Our B2BMXperts community: b2bmx.influitive.com/join/now Hyatt Regency, Scottsdale www.b2bmarketing.exchange
  • 4. #bii18 #bii18 Prize Pack: Register & Attend to Win Join all our #bii18 sessions live for the best chance to win • $10 Starbucks gift cards - 1 winner per session • Free passes to #B2BMX - 1 winner per day • $500 Expedia gift card - 1 winner per series
  • 5. How are we doing? #bii18 Questions, Tweets, Resources, Survey
  • 7. Creating a Data Strategy for Marketing Attribution Success
  • 8. Agenda Why Attribution? Top Challenges Importance of Data Accuracy Attribution Success
  • 9. You know you need Attribution. To measure the impact of your marketing spend on driving sales.
  • 10. Why do Companies Want Attribution? Campaign Performance/ ROI Understand Buyers Journey Measure Marketing Influenced Pipeline Measure Multi-touch Generated Pipeline • Inbound vs Outbound • New Business • Upsell / Cross Sell • ABM
  • 11. The Challenge = Data Majority of Salesforce users say only 20% of their data is completely actionable and trustworthy. The 2017 cloudlingo “Salesforce Users Benchmark Report”
  • 12. The Challenge = Data Investments not optimized for revenue so you repeat the cycle Impact of campaigns on pipeline/revenue is misreported Your CRM is not delivering full value and likely adoption is suffering Sales departments lose approximately 550 hours or 27.3% of seller time per rep from using bad prospect data. (Source LeadJen Inc) 25% reduction in potential revenue. (Gartner) Lead generation programs waste approximately $20,000 per inside sales rep. (LeadJen Inc) 25-30% of contact data becomes inaccurate resulting in a drastic decrease in marketing effectiveness and sales conversions. (Marketing Sherpa) ANNUAL COST OF BAD CRM DATA
  • 13. Attribution Challenge: Account For Every Dollar A PERFECT WORLD All leads have been converted to contacts. Every opportunity has updated, accurate contact roles. You can track every dollar from campaign through to revenue and use that data to optimize your Marketing spend to drive high- quality leads. ATTRIBUTION YOUR WORLD Some leads have been converted to contacts, but not all, and/or some opportunities have updated, accurate contact roles. Your data is not actionable or trustworthy and you have little insight into which campaigns are driving revenue. Your Marketing spend is an educated guess. ATTRIBUTION Salesforce Reporting Other Attribution Tools
  • 14. With LeanData Matching & Attribution MATCH CUSTOMIZE ANALYZE • Fuzzy matching • Highest accuracy L2A • Tag account data to lead • Customizable tie-breakers • Wizard for easy setup • Marketing touch object • Identify relevant touches • Custom attribution models • Out of box reports • Standard dashboard • Opportunity timeline view • Campaign view Your Data is Always Actionable & Trustworthy
  • 15. 15 Customer Value “Dynatrace’s use of LeanData is driving a major foundational shift in how we prove marketing’s revenue contributions, fine-tune our spend, and make a case for an increased marketing budget. It helps us prove that marketing works and enables us to work even more effectively.” Dave Anderson, Vice President of Global Marketing “LeanData multi-touch attribution models allowed us to attribute 55% more pipeline to a channel that would of been overlooked using traditional lead source only analysis. This led to an increase of 13% of closed won business.” Albert Li, Senior Marketing Operations Manager “LeanData’s technology is the foundational piece in FireEye’s MarTech stack. It enables us to be effective marketers. The attribution model has made data-driven decision making a reality for our team. We use LeanData’s Marketing Attribution solution, along with its reporting capability, extensively, to make decisions on what programs to expand or eliminate. As a result, FireEye’s marketing team can achieve consistent pipeline growth goals despite budget cuts and reduced headcount.” Anne Wang, Director of Marketing Operations
  • 16. Now measure Sales & Marketing on the same metrics
  • 17. LeanData can live in your world. Matching | Routing | Attribution
  • 18. #bii18 Q&A / Speakers Karen Steele LeanData Andrew Gaffney Demand Gen Report
  • 19. #bii18 Register for more sessions now thru July 13th! Join Our Next Session: Cracking the Case On Context: Using Audience Insights to Build Web Experiences for Actual Humans webinars.demandgenreport.com/bii18 Thursday, July 12th 2:00 PM (EDT)

Notes de l'éditeur

  1. ADD: Why LD Matching is better, more accurate
  2. according to Salesforce, 20% of rep time is spent on CRM, data entry and admin Dutton doesn’t feel this is a good value prop - having bad data and relying on external vendor, rather than cleaning up your data… Dutton: having tool for full visibility… big investment before ever getting to that picture… with LD you can get started now… don’t need to wait till data is cleaned up (big investment)... Actionable & Trustworthy Today - Dutton: clean data, better data, run better campaigns… should target Marketing Ops 3 boxes - perfect scenario, where you’re probably living - 3rd box - where we want you to live
  3. according to Salesforce, 20% of rep time is spent on CRM, data entry and admin Dutton doesn’t feel this is a good value prop - having bad data and relying on external vendor, rather than cleaning up your data… Dutton: having tool for full visibility… big investment before ever getting to that picture… with LD you can get started now… don’t need to wait till data is cleaned up (big investment)... Actionable & Trustworthy Today - Dutton: clean data, better data, run better campaigns… should target Marketing Ops 3 boxes - perfect scenario, where you’re probably living - 3rd box - where we want you to live
  4. Getting to revenue faster - look at brand guide
  5. according to Salesforce, 20% of rep time is spent on CRM, data entry and admin Dutton doesn’t feel this is a good value prop - having bad data and relying on external vendor, rather than cleaning up your data… Dutton: having tool for full visibility… big investment before ever getting to that picture… with LD you can get started now… don’t need to wait till data is cleaned up (big investment)... Actionable & Trustworthy Today - Dutton: clean data, better data, run better campaigns… should target Marketing Ops 3 boxes - perfect scenario, where you’re probably living - 3rd box - where we want you to live
  6. ADD: Why LD Matching is better, more accurate
  7. according to Salesforce, 20% of rep time is spent on CRM, data entry and admin Dutton doesn’t feel this is a good value prop - having bad data and relying on external vendor, rather than cleaning up your data… Dutton: having tool for full visibility… big investment before ever getting to that picture… with LD you can get started now… don’t need to wait till data is cleaned up (big investment)... Actionable & Trustworthy Today - Dutton: clean data, better data, run better campaigns… should target Marketing Ops 3 boxes - perfect scenario, where you’re probably living - 3rd box - where we want you to live
  8. according to Salesforce, 20% of rep time is spent on CRM, data entry and admin Dutton doesn’t feel this is a good value prop - having bad data and relying on external vendor, rather than cleaning up your data… Dutton: having tool for full visibility… big investment before ever getting to that picture… with LD you can get started now… don’t need to wait till data is cleaned up (big investment)... Actionable & Trustworthy Today - Dutton: clean data, better data, run better campaigns… should target Marketing Ops 3 boxes - perfect scenario, where you’re probably living - 3rd box - where we want you to live