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#LLS16
Putting ABM into Action:
Learn How Top Enterprises Increased
Conversion Rates At Key Funnel Stages
SPONSORED BY:
#LLS16
Follow This Webinar On Twitter
#LLS16
Demand Gen Report: @DG_Report
Andrew Gaffney: @agaffney
Lattice Engines: @Lattice_Engines
Nipul Chokshi: @nipulc
#LLS16
From TOFU to MOFU to BOFU to Close
www3.demandgenreport.com/lls16
#LLS16
About Demand Gen Report
• Tracking strategies and solutions in lead
generation and marketing technology
since 2007
• Daily news and analysis, special reports,
original research and live events
• Newsletter reaches 40,000 readers
• Additional resources at:
demandgenreport.com/resources
@DG_Report
http://linkd.in/DG_Specialists
#LLS16
Questions, Tweets & Resources
Submit your
questions here
Download
today’s resources
Join the conversation
#LLS16
#LLS16
Panelists
MODERATOR:
Andrew Gaffney
Editorial Director
Demand Gen Report
Nipul Chokshi
Head of Product Marketing
Lattice Engines
@nipulc
Predictive Account-Based
Marketing in Action
Nipul Chokshi, Product Marketing
@nipulc
“Two Great Tastes
that
Taste Great Together”
Predictive Analytics + Account-Based Marketing
3x
Higher Win Rates
35%
Higher Deal Size
20%
Higher Deal Velocity
10x
Higher Sales
15%
Higher Quota Attainment
20%
Higher Customer Retention
Examples of Lattice Customers
100s of Companies Achieving Success
HOW IS ABM
DIFFERENT?
Account-based marketing (ABM) is the
strategic approach marketers use to
support a defined universe of accounts,
including strategic accounts and named
accounts.
Treating individual accounts as a market in
their own right. A structured approach to
developing and implementing highly
customized marketing campaigns to
markets of one.
Jon Miller, Engagio
Sirius Decisions
ITSMA
Scaling ABM with Predictive Analytics
2
Run hyper-
personalized
campaigns
3
Contextualize
sales
conversations
4
Measure and
manage
performance
1
Identify and
prioritize
targets
Scaling ABM with Predictive Analytics
2
Run hyper-
personalized
campaigns
3
Contextualize
sales
conversations
4
Measure and
manage
performance
1
Identify and
prioritize
targets
Start with your target market assumptions
Typically will be based on:
• Industry = High Tech, Distributors, etc.
• Employees >500
• Revenue > $150M
• Geo = North America, Europe
Predictive Analytics will add external B2B
account attributes
GROWTH
FIRMOGRAPHICS
TECHNOGRAPHICS
BEHAVIOR & INTENT
+
Predictive Analytics will add external B2B
account attributes
The closer the match, the
higher the score
With machine learning predictive analytics identifies which
accounts look most like your customers
Treat accounts differently based on priority
Top 50 accounts with
revenue potential > $1M
Top 200 accounts with
revenue potential >
$500K
Accounts with revenue
potential < $500K
1:1 personalization at the account with
in-depth research and full support of
sales and marketing
Personalization at the segment and
persona level with marketing (ads,
email, web personalization) and SDR
support (Tier 1 SLA)
Personalization at the persona level
with marketing (web personalization,
ads, email) and SDR follow-up (Tier 2
SLA)
A
B
C & D
Example:
30%Greater velocity
We wanted sales to work the most
enterprise-ready accounts. Lattice was
able to surface accounts with high
likelihood of conversion and accelerating
them in the pipeline.”
“
Shantel Shave
Director, Demand Gen
Accelerating the Enterprise Business
ALEXANDRE PAPILLAUD
DIRECTOR, GLOBAL DEMAND
CENTER, INTEL SECURITY
Lattice helps us filter out low probability
leads before they reach sales. I love the
ability to dive deep into the predictors of
what makes a good lead…and our sales
team loves Lattice because they know they
are focused on the best opportunities.
Proprietary & Confidential
“20%Lower cost per
opportunity
Scaling ABM with Predictive Analytics
2
Run hyper-
personalized
campaigns
3
Contextualize
sales
conversations
4
Measure and
manage
performance
1
Identify and
prioritize
targets
Lattice identifies the attributes that make a lead and
account a good target for you
Marketing
Automation
CRM
Ad & Web
Platforms
Lattice makes
this data
available in
your execution
systems
Example: Run competitive take-out
campaigns
26%Higher Win Rate
• Ran a series of roadshows to drive pipeline for
their Enterprise business
• Scored their database to identify high fit
accounts who would receive targeted ads
promoting the roadshows
• Identified high fit late stage buyers who would
be invited directly by sales (in addition to
receiving an ad)
• Enriched MAP with lead/account data so they
could deliver hyper-personalized messages
Drive enterprise pipeline with
better roadshows
40%
70%Greater ROI on ad spend
Increase in pipeline
35%
Higher engagement within
target accounts
Orchestrate Multi-channel Outreach to Maximize Conversion
“A” Targets
Targeted Ads Personalized
Email Invites
SDR Calls
only for those in
market
“B” and ”C” Targets
Generic Email
Invites
Standard Ad
Ad for companies
using Amazon AWS
Ad for companies
using Google Cloud
Example: Customer personalized their ads based on developer
platforms they were using (e.g. Amazon AWS, Google Cloud,
etc).
Hyper-personalize Content and Messaging
Standard Ad
Ad for companies
using Amazon AWS
Ad for companies
using Google Cloud
Example: Customer personalized their ads based on developer
platforms they were using (e.g. Amazon AWS, Google Cloud,
etc).
Hyper-personalize Content and Messaging
Scaling ABM with Predictive Analytics
2
Run hyper-
personalized
campaigns
3
Contextualize
sales
conversations
4
Measure and
manage
performance
1
Identify and
prioritize
targets
Lattice passes the scores and data to CRM for
tailored sales conversations
Lattice
customer since
2010
3xHigher conversions
Personalize Sales Interactions with 360-
degree views of the customer
20%Higher call to win rates
on target account
outbound efforts
VP/GM of Distribution
We understand a good customer when
it sees one, but with a small sales team,
it would be impossible to visit millions of
websites to find the ideal prospects.
With Lattice, we can identify the right
revenue opportunities for new business,
cross-sell and upsell.”
“
Increasing Penetration into SMB
$1B+ Financial
Payments Processor
Scaling ABM with Predictive Analytics
2
Run hyper-
personalized
campaigns
3
Contextualize
sales
conversations
4
Measure and
manage
performance
1
Identify and
prioritize
targets
15%Increase in rep
quota attainment
3xGreater pipeline
generated
It’s important to measure the ultimate disposition
of the leads so you know your scores are leading
you to favor the right prospects. Once you really
know how to identify high quality leads, you can
create more targeted messaging and content
to attract them.”
David Raab, Raab & Associates
“
Scaling ABM with Predictive Analytics
2
Run hyper-
personalized
campaigns
3
Contextualize
sales
conversations
4
Measure and
manage
performance
1
Identify and
prioritize
targets
Thank You!
Questions?
#LLS16
Q&A / Panelists
MODERATOR:
Andrew Gaffney
Editorial Director
Demand Gen Report
Nipul Chokshi
Head of Product Marketing
Lattice Engines
@nipulc
#LLS16
Thank You For Attending
Register for more sessions now thru July 27th!
Please Join Our Next Session Today at 2PM ET / 11AM PT
www3.demandgenreport.com/lls16

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Dgr lls16 lattice-final_deck

  • 1. #LLS16 Putting ABM into Action: Learn How Top Enterprises Increased Conversion Rates At Key Funnel Stages SPONSORED BY:
  • 2. #LLS16 Follow This Webinar On Twitter #LLS16 Demand Gen Report: @DG_Report Andrew Gaffney: @agaffney Lattice Engines: @Lattice_Engines Nipul Chokshi: @nipulc
  • 3. #LLS16 From TOFU to MOFU to BOFU to Close www3.demandgenreport.com/lls16
  • 4. #LLS16 About Demand Gen Report • Tracking strategies and solutions in lead generation and marketing technology since 2007 • Daily news and analysis, special reports, original research and live events • Newsletter reaches 40,000 readers • Additional resources at: demandgenreport.com/resources @DG_Report http://linkd.in/DG_Specialists
  • 5. #LLS16 Questions, Tweets & Resources Submit your questions here Download today’s resources Join the conversation #LLS16
  • 6. #LLS16 Panelists MODERATOR: Andrew Gaffney Editorial Director Demand Gen Report Nipul Chokshi Head of Product Marketing Lattice Engines @nipulc
  • 7. Predictive Account-Based Marketing in Action Nipul Chokshi, Product Marketing @nipulc
  • 8. “Two Great Tastes that Taste Great Together” Predictive Analytics + Account-Based Marketing
  • 9. 3x Higher Win Rates 35% Higher Deal Size 20% Higher Deal Velocity 10x Higher Sales 15% Higher Quota Attainment 20% Higher Customer Retention Examples of Lattice Customers 100s of Companies Achieving Success
  • 10. HOW IS ABM DIFFERENT? Account-based marketing (ABM) is the strategic approach marketers use to support a defined universe of accounts, including strategic accounts and named accounts. Treating individual accounts as a market in their own right. A structured approach to developing and implementing highly customized marketing campaigns to markets of one. Jon Miller, Engagio Sirius Decisions ITSMA
  • 11. Scaling ABM with Predictive Analytics 2 Run hyper- personalized campaigns 3 Contextualize sales conversations 4 Measure and manage performance 1 Identify and prioritize targets
  • 12. Scaling ABM with Predictive Analytics 2 Run hyper- personalized campaigns 3 Contextualize sales conversations 4 Measure and manage performance 1 Identify and prioritize targets
  • 13. Start with your target market assumptions Typically will be based on: • Industry = High Tech, Distributors, etc. • Employees >500 • Revenue > $150M • Geo = North America, Europe
  • 14. Predictive Analytics will add external B2B account attributes GROWTH FIRMOGRAPHICS TECHNOGRAPHICS BEHAVIOR & INTENT +
  • 15. Predictive Analytics will add external B2B account attributes
  • 16. The closer the match, the higher the score With machine learning predictive analytics identifies which accounts look most like your customers
  • 17. Treat accounts differently based on priority Top 50 accounts with revenue potential > $1M Top 200 accounts with revenue potential > $500K Accounts with revenue potential < $500K 1:1 personalization at the account with in-depth research and full support of sales and marketing Personalization at the segment and persona level with marketing (ads, email, web personalization) and SDR support (Tier 1 SLA) Personalization at the persona level with marketing (web personalization, ads, email) and SDR follow-up (Tier 2 SLA) A B C & D Example:
  • 18. 30%Greater velocity We wanted sales to work the most enterprise-ready accounts. Lattice was able to surface accounts with high likelihood of conversion and accelerating them in the pipeline.” “ Shantel Shave Director, Demand Gen Accelerating the Enterprise Business
  • 19. ALEXANDRE PAPILLAUD DIRECTOR, GLOBAL DEMAND CENTER, INTEL SECURITY Lattice helps us filter out low probability leads before they reach sales. I love the ability to dive deep into the predictors of what makes a good lead…and our sales team loves Lattice because they know they are focused on the best opportunities. Proprietary & Confidential “20%Lower cost per opportunity
  • 20. Scaling ABM with Predictive Analytics 2 Run hyper- personalized campaigns 3 Contextualize sales conversations 4 Measure and manage performance 1 Identify and prioritize targets
  • 21. Lattice identifies the attributes that make a lead and account a good target for you
  • 22. Marketing Automation CRM Ad & Web Platforms Lattice makes this data available in your execution systems
  • 23. Example: Run competitive take-out campaigns 26%Higher Win Rate
  • 24. • Ran a series of roadshows to drive pipeline for their Enterprise business • Scored their database to identify high fit accounts who would receive targeted ads promoting the roadshows • Identified high fit late stage buyers who would be invited directly by sales (in addition to receiving an ad) • Enriched MAP with lead/account data so they could deliver hyper-personalized messages Drive enterprise pipeline with better roadshows 40% 70%Greater ROI on ad spend Increase in pipeline 35% Higher engagement within target accounts
  • 25. Orchestrate Multi-channel Outreach to Maximize Conversion “A” Targets Targeted Ads Personalized Email Invites SDR Calls only for those in market “B” and ”C” Targets Generic Email Invites
  • 26. Standard Ad Ad for companies using Amazon AWS Ad for companies using Google Cloud Example: Customer personalized their ads based on developer platforms they were using (e.g. Amazon AWS, Google Cloud, etc). Hyper-personalize Content and Messaging
  • 27. Standard Ad Ad for companies using Amazon AWS Ad for companies using Google Cloud Example: Customer personalized their ads based on developer platforms they were using (e.g. Amazon AWS, Google Cloud, etc). Hyper-personalize Content and Messaging
  • 28. Scaling ABM with Predictive Analytics 2 Run hyper- personalized campaigns 3 Contextualize sales conversations 4 Measure and manage performance 1 Identify and prioritize targets
  • 29. Lattice passes the scores and data to CRM for tailored sales conversations
  • 30. Lattice customer since 2010 3xHigher conversions Personalize Sales Interactions with 360- degree views of the customer
  • 31. 20%Higher call to win rates on target account outbound efforts VP/GM of Distribution We understand a good customer when it sees one, but with a small sales team, it would be impossible to visit millions of websites to find the ideal prospects. With Lattice, we can identify the right revenue opportunities for new business, cross-sell and upsell.” “ Increasing Penetration into SMB $1B+ Financial Payments Processor
  • 32. Scaling ABM with Predictive Analytics 2 Run hyper- personalized campaigns 3 Contextualize sales conversations 4 Measure and manage performance 1 Identify and prioritize targets
  • 33. 15%Increase in rep quota attainment 3xGreater pipeline generated It’s important to measure the ultimate disposition of the leads so you know your scores are leading you to favor the right prospects. Once you really know how to identify high quality leads, you can create more targeted messaging and content to attract them.” David Raab, Raab & Associates “
  • 34. Scaling ABM with Predictive Analytics 2 Run hyper- personalized campaigns 3 Contextualize sales conversations 4 Measure and manage performance 1 Identify and prioritize targets
  • 36. #LLS16 Q&A / Panelists MODERATOR: Andrew Gaffney Editorial Director Demand Gen Report Nipul Chokshi Head of Product Marketing Lattice Engines @nipulc
  • 37. #LLS16 Thank You For Attending Register for more sessions now thru July 27th! Please Join Our Next Session Today at 2PM ET / 11AM PT www3.demandgenreport.com/lls16