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The	
  HR	
  Audit:	
  A	
  Periodic	
  Review	
  
of	
  Your	
  HR	
  Prac6ces	
  
Nancy	
  Edwards	
  
Before	
  we	
  get	
  started…	
  
•  I	
  am	
  not	
  an	
  aAorney	
  
•  This	
  material	
  is	
  not	
  legal	
  advice	
  
•  This	
  presenta6on	
  is	
  not	
  a	
  subs6tute	
  for	
  
experienced	
  legal	
  counsel	
  
Why	
  An	
  HR	
  Audit	
  
Why	
  Do	
  a	
  Compliance	
  HR	
  Audit	
  
•  Proac6ve	
  -­‐	
  Catch	
  errors	
  before	
  a	
  
governmental	
  agency	
  does	
  (i.e.	
  DOL,	
  EEOC)	
  
•  Poten6ally	
  reduce	
  the	
  risk	
  of	
  lawsuits	
  
What	
  is	
  an	
  HR	
  Audit?	
  
•  A	
  means	
  of	
  assessing	
  the	
  level	
  of	
  compliance	
  with	
  
federal	
  and	
  state	
  laws.	
  
•  A	
  means	
  of	
  measuring	
  the	
  effec6veness	
  of	
  your	
  HR	
  
policies	
  and	
  prac6ces.	
  
•  The	
  key	
  to	
  an	
  audit	
  is	
  to	
  remember	
  it	
  is	
  a	
  learning	
  
or	
  discovery	
  tool,	
  not	
  a	
  test.	
  	
  
•  There	
   will	
   always	
   be	
   room	
   for	
   improvement	
   in	
  
every	
  organiza6on.	
  
Poll	
  Ques6on	
  
Does	
   your	
   company	
   currently	
   conduct	
   yearly	
   HR	
  
Audits?	
  
What	
  does	
  an	
  HR	
  Audit	
  include?	
  
•  Compliance	
  and	
  Recordkeeping	
  
•  Compensa6on/Salary	
  Administra6on	
  	
  
•  Employment/Recrui6ng	
  	
  
•  Termina6ons	
  	
  
•  Files/Record	
  Maintenance/Technology	
  	
  
•  Employee	
  Rela6ons	
  	
  
•  Training	
  and	
  Development	
  	
  
•  Communica6ons	
   	
  	
  
•  Policies	
  and	
  Procedures	
  (including	
  employee	
  handbook)	
  
The	
  HR	
  Audit	
  Process	
  Includes:	
  
•  Management	
  Interviews	
  (informal)	
  
•  Issues	
  that	
  require	
  immediate	
  aAen6on	
  
•  Management	
  skill	
  levels	
  
•  Resistance	
  level	
  
•  Employee	
  Interviews	
  (informal)	
  
•  Cross	
  sec6on	
  of	
  all	
  employees	
  
•  Employee	
  issues	
  (i.e.	
  morale,	
  reten6on)	
  
•  Company	
  has	
  no	
  obliga6on	
  to	
  adopt	
  all	
  sugges6ons	
  
The	
  HR	
  Audit	
  Process	
  Includes:	
  
•  Document	
  Review	
  	
  
•  Legal	
  compliance	
  
•  Recordkeeping	
  requirements	
  
•  Efficiency	
  and	
  effec6veness	
  
•  Consistency	
  
•  Employee	
  Handbook	
  Review	
  
•  Legally	
  compliant	
  
•  Clear	
  communica6on	
  
•  Nondiscriminatory	
  and	
  appropriate	
  
•  Viola6ons	
  properly	
  documented	
  
The	
  HR	
  Audit	
  Process	
  Includes:	
  
•  Review	
  Current	
  and	
  Poten6al	
  Legal	
  Ac6ons	
  
•  Mee6ng	
  legal	
  requirements	
  
•  Improved	
  management	
  training	
  
•  Revision	
  of	
  policies	
  and	
  prac6ces	
  
Problems	
  Iden6fied	
  and	
  Correc6ve	
  Ac6on	
  
•  Findings	
  
•  Applicable	
  laws	
  and	
  prac6ces	
  
•  Penal6es	
  and	
  risks	
  
•  Recommenda6ons	
  
Ac6on	
  Plan	
  
•  Must	
  be	
  realis6c	
  and	
  achievable	
  
•  Desired	
  results	
  must	
  be	
  iden6fied	
  
•  Assign	
  accountability	
  
•  Target	
  dates	
  
Wage	
  &	
  Hour	
  
Exempt	
  Employees	
  
•  Execu6ve	
  
•  Administra6ve	
  
•  Professional	
  
•  Outside	
  sales	
  
•  Some	
  computer	
  professionals	
  
•  Salary	
  of	
  $455	
  per	
  week	
  
Exempt	
  Employees	
  cont’d	
  
•  Fewer	
  rights	
  under	
  FLSA	
  
•  Receive	
  full	
  amount	
  of	
  base	
  salary	
  in	
  work	
  
period	
  (less	
  any	
  permissible	
  deduc6ons)	
  
•  May	
  be	
  required	
  to	
  punch	
  a	
  clock	
  
•  May	
  be	
  required	
  to	
  make	
  up	
  missed	
  6me	
  
•  May	
  work	
  unlimited	
  number	
  of	
  hours	
  
Non-­‐Exempt	
  Employees	
  
•  Must	
  be	
  paid	
  at	
  least	
  $7.25	
  for	
  the	
  first	
  40	
  
hours	
  worked	
  in	
  a	
  week	
  (check	
  specific	
  state	
  
laws	
  for	
  higher	
  minimum	
  wage)	
  
•  Must	
  receive	
  over6me	
  rate	
  of	
  at	
  least	
  6me	
  
and	
  one-­‐half	
  their	
  regular	
  rate	
  of	
  pay	
  for	
  all	
  
hours	
  worked	
  over	
  40	
  in	
  a	
  workweek	
  (check	
  
specific	
  state	
  laws	
  for	
  more	
  stringent	
  
requirements)	
  
•  Cannot	
  waive	
  their	
  rights	
  to	
  over6me	
  
Non-­‐Exempt	
  Employees	
  
•  May	
  be	
  paid	
  on	
  an	
  hourly	
  basis,	
  a	
  salary	
  
basis	
  or	
  piece	
  rate	
  basis	
  as	
  long	
  as	
  they	
  
receive	
  at	
  least	
  minimum	
  wage	
  for	
  all	
  hours	
  
worked	
  and	
  the	
  appropriate	
  over6me	
  
•  Must	
  have	
  a	
  6mekeeping	
  mechanism	
  
•  Private	
  sector	
  –	
  NO	
  COMP	
  TIME!	
  
Independent	
  Contractors	
  
•  Self-­‐employed	
  
•  Not	
  just	
  one	
  customer/has	
  customer	
  base	
  
•  Responsible	
  for	
  own	
  taxes	
  and	
  expenses	
  
•  No	
  employer	
  direct	
  control	
  
•  No	
  benefits	
  
FLSA	
  -­‐Liability	
  
•  WHD	
  review	
  prior	
  2	
  years	
  
•  3	
  years	
  if	
  willful	
  
•  Possible	
  criminal	
  prosecu6on	
  
•  Li6ga6on	
  
Recordkeeping/Non-­‐Exempt	
  
•  Name	
  
•  Address	
  
•  Social	
  Security	
  Number	
  
•  DOB	
  
•  Gender	
  
•  Job	
  6tle	
  
•  Time	
  and	
  day	
  of	
  week	
  when	
  employee’s	
  workweek	
  begins	
  
•  Hours	
  worked	
  each	
  day	
  
•  Total	
  hours	
  for	
  each	
  workweek	
  
Recordkeeping/	
  Non-­‐Exempt	
  
•  Basis	
  on	
  which	
  employee’s	
  wages	
  are	
  paid	
  
(e.g.	
  “$10	
  per	
  hour”)	
  
•  Total	
  daily	
  or	
  weekly	
  straight-­‐6me	
  earnings	
  
•  Over6me	
  worked	
  and	
  paid	
  
•  Deduc6ons	
  
•  Wages	
  for	
  each	
  pay	
  period	
  
•  Date	
  of	
  payment	
  and	
  pay	
  period	
  covered	
  by	
  
payment	
  
Recordkeeping	
  /	
  Exempt	
  
•  Name	
  
•  Address	
  
•  Social	
  Security	
  Number	
  
•  Date	
  of	
  Birth	
  
•  Gender	
  
•  Occupa6on	
  
•  Time	
  and	
  day	
  of	
  week	
  on	
  which	
  the	
  employee’s	
  workweek	
  
begins	
  
•  Total	
  wages	
  paid	
  for	
  each	
  pay	
  period	
  
•  Date	
  of	
  payment	
  and	
  the	
  pay	
  period	
  by	
  each	
  payment	
  
•  PTO	
  
Personnel	
  Files	
  
Personnel	
  Files	
  
Personnel	
  Files	
  
• What	
  should	
  be	
  in	
  a	
  personnel	
  file?	
  	
  
•  Employment	
  
•  Employment	
  Applica6on	
  /	
  Employment	
  Offer	
  
•  Handbook	
  Acknowledgment	
  
•  Resume	
  
•  Performance	
  Reviews	
  
•  Training	
  and	
  Development	
  Documents	
  
•  Termina6on	
  Form	
  
•  Job	
  Descrip6on	
  
•  Exit	
  Interview	
  
Personnel	
  Files	
  
• What	
  should	
  be	
  in	
  a	
  personnel	
  file?	
  
•  	
  Benefits	
  
•  Vaca6on	
  Request	
  
•  Request	
  for	
  Non-­‐Medical	
  Leave	
  of	
  Absence	
  
•  Tui6on	
  Reimbursement	
  Documents	
  
Personnel	
  Files	
  
• What	
  should	
  be	
  in	
  a	
  personnel	
  file?	
  
•  Payroll	
  
•  W-­‐4	
  form	
  
•  Timesheets	
  
•  AAendance	
  Records	
  
•  Garnishment	
  Orders	
  
•  Authoriza6on	
  for	
  Payroll	
  Deduc6ons	
  
•  Compensa6on	
  History	
  Records	
  
•  Status	
  Change	
  Documents	
  
Personnel	
  Files	
  
• What	
  should	
  be	
  in	
  a	
  personnel	
  file?	
  
•  Employee	
  Rela6ons	
  
•  Report	
  of	
  Coaching/Counseling	
  Sessions	
  
•  Commenda6ons,	
  Awards	
  
•  Disciplinary	
  Documents	
  
Personnel	
  Files	
  
•  What	
  should	
  NOT	
  be	
  in	
  a	
  personnel	
  file?	
  
•  Medical	
  Records	
  
•  Physical	
  Examina6on	
  
•  Diagnos6c	
  Records	
  
•  Lab	
  Results	
  
•  Drug	
  Tes6ng	
  Results	
  
•  Any	
  other	
  medical	
  records	
  with	
  personally	
  iden6fiable	
  
informa6on	
  about	
  the	
  employee	
  
Personnel	
  Files	
  
•  What	
  should	
  NOT	
  be	
  in	
  a	
  personnel	
  file?	
  
Inves6ga6on	
  Records	
  
•  Accusa6ons	
  of	
  legal	
  and/or	
  policy	
  viola6ons	
  
•  Discrimina6on	
  complaints	
  and	
  inves6ga6on	
  
•  Clearance	
  Inves6ga6on	
  Records	
  
•  Background	
  check	
  informa6on	
  (including	
  criminal	
  
history,	
  credit	
  history)	
  
•  Opinions	
  
•  Notes	
  on	
  documents	
  indica6ng	
  management	
  bias	
  or	
  
discrimina6on.	
  	
  For	
  example,	
  “He	
  is	
  too	
  old	
  for	
  the	
  job.”	
  
Reten6on	
  and	
  Storage	
  
•  Varies	
  depending	
  on	
  document	
  
•  Follow	
  Federal	
  Record	
  Reten6on	
  Guidelines	
  
•  Hardcopy	
  Storage	
  
•  Paperless	
  Storage	
  
•  Destroying	
  Documents	
  
Job	
  Descrip6ons	
  
Job	
  Descrip6ons	
  
• What	
  should	
  a	
  job	
  descrip6on	
  include?	
  	
  
•  Job	
  Title	
  
•  Department	
  
•  FLSA	
  Status	
  (exempt,	
  nonexempt)	
  
•  Job	
  Type	
  (regular,	
  seasonal,	
  temporary,	
  etc)	
  
•  Job	
  Status	
  (full	
  6me,	
  part	
  6me)	
  
•  Travel	
  Required	
  
•  What	
  posi6on	
  this	
  posi6on	
  reports	
  to	
  
•  Work	
  Schedule	
  
Job	
  Descrip6ons	
  
•  What	
  should	
  a	
  job	
  descrip6on	
  include?	
  	
  
•  Posi6on	
  Summary	
  
•  Essen6al	
  Func6ons	
  
•  Posi6on	
  Qualifica6ons	
  
•  Skills,	
  Abili6es	
  (educa6on,	
  computer	
  skills,	
  
experience,	
  etc.)	
  
•  Physical	
  Requirements	
  (standing,	
  sinng,	
  lioing,	
  
speaking,	
  bending,	
  etc.)	
  
•  Work	
  Environment	
  
•  Signature	
  Lines	
  
Job	
  Descrip6ons	
  
• Job	
  descrip6ons	
  
•  	
  Determine	
  the	
  essen6al	
  func6ons	
  of	
  the	
  
job	
  
•  Useful	
  when	
  dealing	
  with	
  unemployment	
  
claims	
  
•  Helpful	
  when	
  measuring	
  performance	
  
•  Should	
  accurately	
  describe	
  the	
  job	
  
Job	
  Descrip6ons	
  
•  Recommenda6ons	
  
•  Review	
  your	
  job	
  descrip6ons	
  on	
  a	
  periodic	
  basis	
  
•  Update	
  your	
  job	
  descrip6ons	
  when	
  essen6al	
  
func6ons	
  for	
  a	
  posi6on	
  changes	
  
•  Contact	
  your	
  G&A	
  Partners	
  HR	
  Advisor	
  for	
  
assistance	
  
Conclusion	
  
•  Learning	
  and	
  discovery	
  tool,	
  not	
  a	
  test	
  
•  There	
  will	
  always	
  be	
  room	
  for	
  improvement	
  
in	
  every	
  organiza6on	
  
•  Contact	
   your	
   G&A	
   Partners	
   HR	
   Advisor	
   for	
  
more	
  informa6on	
  
•  Sources	
  
•  www.dol.gov	
  
•  www.prospera.com	
  
•  www.twc.state.tx.us	
  
HRCI Certification Credits:
"This webinar has been pre-certified for 1 hour of general recertification
credit toward PHR, SPHR and GPHR recertification through the HR
Certification Institute.
We will send out a confirmation e-mail with the Program ID code to
note on your HRCI recertification application form to everyone who is
confirmed as attended and watched the live version of this webinar.
The use of this seal is not an endorsement by the HR Certification Institute of the quality
of the program. It means that this program has met the HR Certification Institute's criteria
to be pre-approved for recertification credit."
QUESTIONS?	
  
G&A	
  Partners	
  
info@gnapartners.com	
  
(800)	
  253-­‐8562	
  
*This webinar has been recorded and will be posted on the G&A website by Friday

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Hr audit presentation dec 2014 jll

  • 1. The  HR  Audit:  A  Periodic  Review   of  Your  HR  Prac6ces   Nancy  Edwards  
  • 2. Before  we  get  started…   •  I  am  not  an  aAorney   •  This  material  is  not  legal  advice   •  This  presenta6on  is  not  a  subs6tute  for   experienced  legal  counsel  
  • 3. Why  An  HR  Audit  
  • 4. Why  Do  a  Compliance  HR  Audit   •  Proac6ve  -­‐  Catch  errors  before  a   governmental  agency  does  (i.e.  DOL,  EEOC)   •  Poten6ally  reduce  the  risk  of  lawsuits  
  • 5. What  is  an  HR  Audit?   •  A  means  of  assessing  the  level  of  compliance  with   federal  and  state  laws.   •  A  means  of  measuring  the  effec6veness  of  your  HR   policies  and  prac6ces.   •  The  key  to  an  audit  is  to  remember  it  is  a  learning   or  discovery  tool,  not  a  test.     •  There   will   always   be   room   for   improvement   in   every  organiza6on.  
  • 6. Poll  Ques6on   Does   your   company   currently   conduct   yearly   HR   Audits?  
  • 7. What  does  an  HR  Audit  include?   •  Compliance  and  Recordkeeping   •  Compensa6on/Salary  Administra6on     •  Employment/Recrui6ng     •  Termina6ons     •  Files/Record  Maintenance/Technology     •  Employee  Rela6ons     •  Training  and  Development     •  Communica6ons       •  Policies  and  Procedures  (including  employee  handbook)  
  • 8. The  HR  Audit  Process  Includes:   •  Management  Interviews  (informal)   •  Issues  that  require  immediate  aAen6on   •  Management  skill  levels   •  Resistance  level   •  Employee  Interviews  (informal)   •  Cross  sec6on  of  all  employees   •  Employee  issues  (i.e.  morale,  reten6on)   •  Company  has  no  obliga6on  to  adopt  all  sugges6ons  
  • 9. The  HR  Audit  Process  Includes:   •  Document  Review     •  Legal  compliance   •  Recordkeeping  requirements   •  Efficiency  and  effec6veness   •  Consistency   •  Employee  Handbook  Review   •  Legally  compliant   •  Clear  communica6on   •  Nondiscriminatory  and  appropriate   •  Viola6ons  properly  documented  
  • 10. The  HR  Audit  Process  Includes:   •  Review  Current  and  Poten6al  Legal  Ac6ons   •  Mee6ng  legal  requirements   •  Improved  management  training   •  Revision  of  policies  and  prac6ces  
  • 11. Problems  Iden6fied  and  Correc6ve  Ac6on   •  Findings   •  Applicable  laws  and  prac6ces   •  Penal6es  and  risks   •  Recommenda6ons  
  • 12. Ac6on  Plan   •  Must  be  realis6c  and  achievable   •  Desired  results  must  be  iden6fied   •  Assign  accountability   •  Target  dates  
  • 14. Exempt  Employees   •  Execu6ve   •  Administra6ve   •  Professional   •  Outside  sales   •  Some  computer  professionals   •  Salary  of  $455  per  week  
  • 15. Exempt  Employees  cont’d   •  Fewer  rights  under  FLSA   •  Receive  full  amount  of  base  salary  in  work   period  (less  any  permissible  deduc6ons)   •  May  be  required  to  punch  a  clock   •  May  be  required  to  make  up  missed  6me   •  May  work  unlimited  number  of  hours  
  • 16. Non-­‐Exempt  Employees   •  Must  be  paid  at  least  $7.25  for  the  first  40   hours  worked  in  a  week  (check  specific  state   laws  for  higher  minimum  wage)   •  Must  receive  over6me  rate  of  at  least  6me   and  one-­‐half  their  regular  rate  of  pay  for  all   hours  worked  over  40  in  a  workweek  (check   specific  state  laws  for  more  stringent   requirements)   •  Cannot  waive  their  rights  to  over6me  
  • 17. Non-­‐Exempt  Employees   •  May  be  paid  on  an  hourly  basis,  a  salary   basis  or  piece  rate  basis  as  long  as  they   receive  at  least  minimum  wage  for  all  hours   worked  and  the  appropriate  over6me   •  Must  have  a  6mekeeping  mechanism   •  Private  sector  –  NO  COMP  TIME!  
  • 18. Independent  Contractors   •  Self-­‐employed   •  Not  just  one  customer/has  customer  base   •  Responsible  for  own  taxes  and  expenses   •  No  employer  direct  control   •  No  benefits  
  • 19. FLSA  -­‐Liability   •  WHD  review  prior  2  years   •  3  years  if  willful   •  Possible  criminal  prosecu6on   •  Li6ga6on  
  • 20. Recordkeeping/Non-­‐Exempt   •  Name   •  Address   •  Social  Security  Number   •  DOB   •  Gender   •  Job  6tle   •  Time  and  day  of  week  when  employee’s  workweek  begins   •  Hours  worked  each  day   •  Total  hours  for  each  workweek  
  • 21. Recordkeeping/  Non-­‐Exempt   •  Basis  on  which  employee’s  wages  are  paid   (e.g.  “$10  per  hour”)   •  Total  daily  or  weekly  straight-­‐6me  earnings   •  Over6me  worked  and  paid   •  Deduc6ons   •  Wages  for  each  pay  period   •  Date  of  payment  and  pay  period  covered  by   payment  
  • 22. Recordkeeping  /  Exempt   •  Name   •  Address   •  Social  Security  Number   •  Date  of  Birth   •  Gender   •  Occupa6on   •  Time  and  day  of  week  on  which  the  employee’s  workweek   begins   •  Total  wages  paid  for  each  pay  period   •  Date  of  payment  and  the  pay  period  by  each  payment   •  PTO  
  • 24. Personnel  Files   • What  should  be  in  a  personnel  file?     •  Employment   •  Employment  Applica6on  /  Employment  Offer   •  Handbook  Acknowledgment   •  Resume   •  Performance  Reviews   •  Training  and  Development  Documents   •  Termina6on  Form   •  Job  Descrip6on   •  Exit  Interview  
  • 25. Personnel  Files   • What  should  be  in  a  personnel  file?   •   Benefits   •  Vaca6on  Request   •  Request  for  Non-­‐Medical  Leave  of  Absence   •  Tui6on  Reimbursement  Documents  
  • 26. Personnel  Files   • What  should  be  in  a  personnel  file?   •  Payroll   •  W-­‐4  form   •  Timesheets   •  AAendance  Records   •  Garnishment  Orders   •  Authoriza6on  for  Payroll  Deduc6ons   •  Compensa6on  History  Records   •  Status  Change  Documents  
  • 27. Personnel  Files   • What  should  be  in  a  personnel  file?   •  Employee  Rela6ons   •  Report  of  Coaching/Counseling  Sessions   •  Commenda6ons,  Awards   •  Disciplinary  Documents  
  • 28. Personnel  Files   •  What  should  NOT  be  in  a  personnel  file?   •  Medical  Records   •  Physical  Examina6on   •  Diagnos6c  Records   •  Lab  Results   •  Drug  Tes6ng  Results   •  Any  other  medical  records  with  personally  iden6fiable   informa6on  about  the  employee  
  • 29. Personnel  Files   •  What  should  NOT  be  in  a  personnel  file?   Inves6ga6on  Records   •  Accusa6ons  of  legal  and/or  policy  viola6ons   •  Discrimina6on  complaints  and  inves6ga6on   •  Clearance  Inves6ga6on  Records   •  Background  check  informa6on  (including  criminal   history,  credit  history)   •  Opinions   •  Notes  on  documents  indica6ng  management  bias  or   discrimina6on.    For  example,  “He  is  too  old  for  the  job.”  
  • 30. Reten6on  and  Storage   •  Varies  depending  on  document   •  Follow  Federal  Record  Reten6on  Guidelines   •  Hardcopy  Storage   •  Paperless  Storage   •  Destroying  Documents  
  • 32. Job  Descrip6ons   • What  should  a  job  descrip6on  include?     •  Job  Title   •  Department   •  FLSA  Status  (exempt,  nonexempt)   •  Job  Type  (regular,  seasonal,  temporary,  etc)   •  Job  Status  (full  6me,  part  6me)   •  Travel  Required   •  What  posi6on  this  posi6on  reports  to   •  Work  Schedule  
  • 33. Job  Descrip6ons   •  What  should  a  job  descrip6on  include?     •  Posi6on  Summary   •  Essen6al  Func6ons   •  Posi6on  Qualifica6ons   •  Skills,  Abili6es  (educa6on,  computer  skills,   experience,  etc.)   •  Physical  Requirements  (standing,  sinng,  lioing,   speaking,  bending,  etc.)   •  Work  Environment   •  Signature  Lines  
  • 34. Job  Descrip6ons   • Job  descrip6ons   •   Determine  the  essen6al  func6ons  of  the   job   •  Useful  when  dealing  with  unemployment   claims   •  Helpful  when  measuring  performance   •  Should  accurately  describe  the  job  
  • 35. Job  Descrip6ons   •  Recommenda6ons   •  Review  your  job  descrip6ons  on  a  periodic  basis   •  Update  your  job  descrip6ons  when  essen6al   func6ons  for  a  posi6on  changes   •  Contact  your  G&A  Partners  HR  Advisor  for   assistance  
  • 36. Conclusion   •  Learning  and  discovery  tool,  not  a  test   •  There  will  always  be  room  for  improvement   in  every  organiza6on   •  Contact   your   G&A   Partners   HR   Advisor   for   more  informa6on   •  Sources   •  www.dol.gov   •  www.prospera.com   •  www.twc.state.tx.us  
  • 37. HRCI Certification Credits: "This webinar has been pre-certified for 1 hour of general recertification credit toward PHR, SPHR and GPHR recertification through the HR Certification Institute. We will send out a confirmation e-mail with the Program ID code to note on your HRCI recertification application form to everyone who is confirmed as attended and watched the live version of this webinar. The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit." QUESTIONS?   G&A  Partners   info@gnapartners.com   (800)  253-­‐8562   *This webinar has been recorded and will be posted on the G&A website by Friday