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STUDY ON AUTHENTICATION
METHODS ON THE INTERNET
Passwords or Biometry?
Conducted by YouGov on behalf of GMX
2
Brits prefer passwords over biometric authentication methods
Which one, if any, of the following is your preferred method to log on to online services using any device?
61%
15%
10%
2%
1%
1%
1%
4%
5%
0% 20% 40% 60% 80%
Password
Fingerprint sensor
Multi-digit PIN
Eye scan
Voice recognition
Facial recognition
Other
Don't know / prefer not to answer
Not applicable - I do not use online services which I need to log on to
Total
3
42 percent do not want companies to collect, save and use their personal data
Thinking about methods of biometric authentication to log on to online services: Which, if any, of the
following statements do you agree with? (Please select all that apply)
42%
41%
33%
33%
31%
26%
23%
17%
5%
3%
10%
0% 10% 20% 30% 40% 50%
I do not want companies to collect, save and use my personal data for logging on
to online services
I worry about not being able to access my different online accounts through these
biometric authentication methods in case of a malfunction
I worry that third parties could access my biometric data if I lost a device
I do not think the technology is fully developed to support these biometric
authentication methods
I worry that hackers could overcome biometric authentication methods to log on
to my online accounts
These biometric authentication methods are an alternative to passwords, but only
in combination with manual methods like password and PIN entry
I think the use of biometric authentication methods like facial recognition,
fingerprint sensors or voice recognition is risky
These biometric authentication methods are better than present password entry
methods
I find the collection of personal data in this way risk-free
None of these
Don't know / prefer not to answer
Total
For this representative study 2025 people in Great Britain were surveyed
between 8 July and 11 July 2016. Results were weighted and are
representative for the British population 18+.
4

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Study on authentication methods on the Internet

  • 1. STUDY ON AUTHENTICATION METHODS ON THE INTERNET Passwords or Biometry? Conducted by YouGov on behalf of GMX
  • 2. 2 Brits prefer passwords over biometric authentication methods Which one, if any, of the following is your preferred method to log on to online services using any device? 61% 15% 10% 2% 1% 1% 1% 4% 5% 0% 20% 40% 60% 80% Password Fingerprint sensor Multi-digit PIN Eye scan Voice recognition Facial recognition Other Don't know / prefer not to answer Not applicable - I do not use online services which I need to log on to Total
  • 3. 3 42 percent do not want companies to collect, save and use their personal data Thinking about methods of biometric authentication to log on to online services: Which, if any, of the following statements do you agree with? (Please select all that apply) 42% 41% 33% 33% 31% 26% 23% 17% 5% 3% 10% 0% 10% 20% 30% 40% 50% I do not want companies to collect, save and use my personal data for logging on to online services I worry about not being able to access my different online accounts through these biometric authentication methods in case of a malfunction I worry that third parties could access my biometric data if I lost a device I do not think the technology is fully developed to support these biometric authentication methods I worry that hackers could overcome biometric authentication methods to log on to my online accounts These biometric authentication methods are an alternative to passwords, but only in combination with manual methods like password and PIN entry I think the use of biometric authentication methods like facial recognition, fingerprint sensors or voice recognition is risky These biometric authentication methods are better than present password entry methods I find the collection of personal data in this way risk-free None of these Don't know / prefer not to answer Total
  • 4. For this representative study 2025 people in Great Britain were surveyed between 8 July and 11 July 2016. Results were weighted and are representative for the British population 18+. 4