Exploring learner experiences in open cross-institutional and cross-boundary professional development courses in higher education
1. “I would probably find it quite hard if
I had to do it in a foreign language”
Exploring learner experiences in open cross-institutional and cross-boundary
professional development courses in higher education,
a Phd project work-in-progress
10 April 2016 Krakow
Chrissi Nerantzi, Manchester Metropolitan University, United Kingdom, @chrissinerantzi
2. Chrissi Nerantzi @chrissinerantzi, Academic Developer, CELT, MMU
Glossop where I liveManchester where I work
My favourite place on earth
I still
LOVE ice
cream
My boysWhat recipe?
Playful
4. Context
• Open practice
• Informal cross-institutional provision
• Academic development
• Collaborative learning
• How open collaborative learning is experienced in these settings
https://c2.staticflickr.com/8/7137/13875633534_bcc5f14993_c.jpg
5. • Decentralised CPD with
other institutions and
linking to and sector-
wide activities (King,
2004; Bamber, 2009;
Crawford, 2009)
• Working together! To
embrace open
practices based on
collaboration (The
Cape Town Open
Education Declaration,
2008)
• Collaborate to compete
(HEFCE, 2011)
• Freeing education,
cross-institutional
collaboration (Nerantzi,
2011)
• Join-up, open-up
(European
Commission, 2013)
• Cross-institutional
development (Smyth et
al., 2013)
• Break out of
institutional silos
(Cochrane et al. 2014)
• Connecting
universities, future
models of HE (British
Council, 2015)
• Cross-institutional
consortia (NMC HE
Edition, 2015)
open-up & join-up
Cross-institutionalcollaboration
6. Research questions Expected Contribution to knowledge
RQ1: How are open cross-institutional
academic development courses experienced
that have been designed to provide
opportunities for collaborative learning?
RQ2: Which characteristics of open cross-
institutional academic development courses
influence learners' experience and how?
RQ3: Drawing upon research findings from
research questions 1 and 2, what are the key
features of a collaborative design
framework for open online cross-
institutional academic development
provision?
Recommendations and guidance on how
collaborative learning can work in open
online cross-institutional academic
development contexts. Outcome linked to
RQ1.
Refinement of explanations of pedagogical
models and frameworks used in open
courses in the context of cross-institutional
collaborative learning linked to academic
development. Outcome linked to RQ2.
Development of a collaborative learning
framework and guidance on how this could
be used, adapted and implemented in cross-
institutional academic development
provision. Outcome linked to RQ3.
7. Phenomenography
(Marton, 1981)
uncovering variations
of conceptions of the
collective experience
as they are described
Method: Semi-structured
interviews (Fontana & Frey,
1994)
Purposeful sampling often
used in phenomenography
to maximise ‘information-
rich cases’ relevant to
research (Patton, 2002)
Sampling strategy: Collective
case study approach (Stake,
1995)
Methodology
8. Phenomenology Phenomenography
concerned with the lived experience and the relations of the individuals and their world
using subjective lenses through interpretation (Richardson, 1999)
exploring the lived experience of
individuals and focuses on understanding
how it is to be in that experience and
understanding the experience itself
(Hesse-Biber & Leavy, 2011)
gaining insights into the variation of
qualitatively different ways individuals live
and experience specific phenomena and
how experiences are perceived, reflected
upon and described collectively (Marton,
1981; Marton & Booth, 1997). Webb
(1996, 87)
Provides a ‘first order’ perspective’
focusing on the experiences (Marton,
1981, 171)
provides a ‘second order’ perspective
which focuses on the descriptions of
individuals’ experiences (Marton, 1981,
171)
Phenomenology as a philosophy provided theoretical grounding to phenomenography (Larsson
& Holström, 2007)
methodologies
10. Case 2
https://courses.p2pu.org/en/courses/2615/creativity-for-learning-in-higher-education/
Informal collaborating institutions & partners
Creativity for
Learning in HE
by Chrissi
Nerantzi for CELT,
MMU is licensed
under a Creative
Commons
Attribution-
ShareAlike 4.0
International
License.
Open
Education
Europa
Teacher
Contest
Finalist 2015
Shortlisted for Credo Digital
Award for Information Literacy
2016, highly commended
Offered also
during
OEW16
#creativeHE to be offered then again!
11. Commonalities of cases FDOL pilot (FDOL131)
University of Salford and Karolinska
Institutet
Case 1: FDOL132
University of Salford, Karolinska
Institutet and Manchester Metropolitan
University
Case 2: CreativeHE
Manchester Metropolitan University, London
Metropolitan University, University of
Macedonia, Creative Academic and Lifewide
Education networks
Cases
Based on academic
development
courses linked to
existing
institutional
module at
postgraduate level
in at least one
higher education
institution
Cross-institutional
participation of
colleagues from at
least two higher
education
institutions
Collaborative
learning as choice
Development using
freely available
social media
platforms
Openly licensed
courses using a
creative commons
licence
Developed or co-
developed by
researcher
Facilitated by a
small group of
distributed
facilitators
10 12 8 Duration in weeks
Feb – May 2013 Sep – Dec 2013 Sep – Nov 2015 Dates
Optional, in small groups using PBL
with peripheral and core
participation
Optional, in small groups using PBL Optional, in small groups or pairs using a variety
of pedagogical approaches agreed with learners
Collaborative
design features
Collaborative: University of Salford
and Karolinska Institutet
Collaborative: University of Salford and
Karolinska Institutet
Manchester Metropolitan University Development
Certificate of participation Open badges for participation Recognition for
open learners
n/a At the University of Salford: approved
Flexible, Distance and Online learning
module at postgraduate level as part of
the PgCert in Academic Practice.
At Karolinska Institutet: Part of study
towards the accredited development
courses 2-weeks or 5-weeks.
At Manchester Metropolitan University: Part of
the Creativity for Learning module, option to also
use work towards FLEX 15 or FLEX 30 modules. All
three are part of the MA in Higher Education.
University of Macedonia: part of MA in Lifelong
Learning
Formal study
option
n/a n/a London Metropolitan University: part of Take5
initiative.
Study linked to
further local
engagement
opportunities
12. Progress so far…
• Fieldwork completed
• Abstract, Prologue,
Acknowledgement, Chapter
1, 2, 3, 4 drafts edited
• Survey findings completed
• Phenomenographic analysis,
outcome space still to create
• Writing up findings
13. Research design
Case 1
FDOL132
(2013)
(n=19)
Case 2
#creativeHE
(2015)
(n=14)
Initial survey, 19 Qs (n=25)
Final survey, 11 Qs (n=22)
Individual phenomenographic interviews (n=22)
Pool 1 Organisaton
4 categories of description
Pool 2 Collaboration
3 categories of
description
Pool 3 Cross-Boundaries
4 categories of description
Outcome space – to create
Collaborative learning framework – to create
Phenomenography(Marton,1981)
14. All data collected
December 2015
Details Case 1
FDOL132
Case 2
#creativeHE
Case 1 + Case 2
Expression of interest 20 28 48
Completed consent
form, participants in
study
19 14 33
Completed initial survey 17 8 25
Completed final survey 11 11 22
Interviews 11 11 22
16. Frequency (n=23) %
ISQ 15: In which country do you live?
UK 13 57
Sweden 6 26
Canada 2 9
Norway 1 4
Uganda 1 4
ISQ 18: What is your highest qualification?
Doctoral qualification 10 40
Masters qualification 11 44
Undergraduate qualification 2 8
Other 2 8
ISQ 2: Please indicate your employment status
Full-time 20 80
Part-time 4 16
Voluntary 1 4
ISQ 3: Please indicate your employment sector
Higher Education 22 88
Public Sector 2 8
Further Education 1 4
survey data: demographics
17. 0 10 20 30 40 50 60 70 80 90 100
independent study [ISQ 12]
being supported by other learners [ISQ 12]
being supported by a tutor/facilitator [ISQ 12]
participating in a structured course [ISQ 12]
using media-rich resources (video, audio, animation
etc.) [ISQ 12]
participating in group tasks/group projects [ISQ 12]
feedback on work [ISQ 4]
informal recognition for study (certificate) [ISQ 4]
study towards a qualification/academic credits [ISQ 4]
Participate in a specific course unit/topic only [ISQ 5]
Combining ISQ 4, ISQ 5 and ISQ 12 (%, n=22) responses and FSQ 6 (%,
n=22) indicating how effective/valuable the below activities are for
learning (FDOL132 & #creativeHE)
Final survey (FSQ 6) % (n=22)
Initial survey (ISQ 4, ISQ 5, ISQ 12) % (n=25)
survey data
18. An opportunity to reflect on the course via an open question
FSQ10: Is there anything else you would like to share about the course?
(FDOL132 & #creativeHE, n=15)
Positive comments – course level Challenges – course level
- Enjoyment
- Learning
- Individuals from different backgrounds
and cultures
- Students and educators learning
together
- Opportunity to link course to own
practice
- Give something back to the community
- Raised self-awareness
- Initial challenges with the technology
- Time issues
- The need of course learning outcomes
was challenged
Positive comments - group level Challenges – group level
- Potential increase in motivation and
engagement recognised
- Value of synchronous communication
and collaboration
- Synchronous communication and related
time constraints
- Cross-cultural challenges experienced
- PBL approach seen as too complex
- Lack of clarity about participants working
towards credits and related confusion
survey data
19. Countries of residence of participants
FDOL132 & #creativeHE (n=22,
interviews only)
13
4
3
1
1
male
50%
female
50%
Gender of interviewees
(FDOL132 & creativeHE)
0 1 2 3 4 5 6 7 8
academic developer
lecturer
learning technologist
librarian
postgraduate student
retired
consultant
Interviewees' occupations
(FDOL132 & creativeHE)
Data linked to Interviews
20. Phenomenographic analysis
“We cannot specify exact techniques for phenomenographic research.
It takes some discovery to find out the qualitatively different ways in
which people experience or conceptualise a specific phenomenon.”
(Marton 1986, 42)
“creating methods adapted to the objects” (Svensson, 1997, 162)
“Phenomenography doesn’t have a ‘template’ of methodological
procedures; instead it operates under a set of guidelines.” (Irvin, 2005,
106)
Conceptions commonly appear in fragments. These need to be
synthesised as a whole (Marton et al., 2003) to create distinct
categories of description and the final outcome space (Marton, 1981).
21.
22.
23. Cross-boundary learning
through modes of
participation
… as a blurred formal and informal learning
experience
… as a valued informal learning experience
… as an assessment challenge for formal
participation
… as an opportunity to explore recognition
for learning
Cross-boundary learning
through time and place
… as a continuum
… as an interruption
Cross-boundary learning
through culture and language
… as inclusion
… as exclusion
Cross-boundary learning
through mixed professional
contexts
… as fertiliser
… as discomfort
POOL3:Cross-Boundaries
24. Cross-boundary learning
through culture and language
… as inclusion
“I like the basic concept of the course. I like the fact that I was collaborating with participants not only professional
backgrounds, but linguistic background, cultural background educational background. […] We had to remember again our
English. Not only in a written dimension, but in an oral one too. Something that was totally challenging. And, of course, the
rest of our participants who were heroes to hear us, they supported us and never made any statement or insult, for
example. They were really encouraging and supportive. In that way they were trying to, I think, they were trying to set up
‘we’re not here to judge you about the fact that maybe you, make errors or you mix perhaps some words and I don't know
what else, but we’re here to share our thoughts, opinions, ideas’. And, of course, there was an image that was shared in the
community that was ‘never judge a person who doesn’t speak your language. He just knows another one’. So this motto
was, was present in the, in the community. No one never said anything about errors or syntax, syntactical or grammatical
errors.” C1
“We were from two different countries in my group. And that was, I think that was more attractive for me rather than
different institutions. I mean if everybody was from UK, maybe because I think, or I feel that I know the UK system and how
it works, maybe it wouldn't have made any difference.
I see how things are working in different countries, because maybe we are taking things for granted. Maybe I think that
everybody's doing e-learning in a certain way, for example. And then I realise that they are doing it differently or they're not
doing it or, you know? So from that point of view it was good. […] I think that I felt good of contributing with my experience
to what they're doing. So when, they ask something, and I saw that it can work in a certain way because we have done it
here in UK I could tell them what we have done and then they can experiment. So from that point of view it felt good, of
sharing information.” F7
“We were more people at the beginning in the PBL group which can be difficult to handle. But I think the Google hangout
works better than Adobe Connect when you are like 6, 7, 8 people in a discussion. But then we were more like 3, 2, 5
people and of course it is smaller group, it is easier to feel safe, to feel connected with the people there and in the end we
really were 3 Swedish people left so we could speak in Swedish. And that of course is our native language, that made it
perhaps easier to communicate. We were writing in English and talking in Swedish. It would have been bizzar if we were
talking English to each other. But perhaps, I mean if there was a fourth person there, sometimes the facilitator was
participating and our discussions were in English.” F6
25. Cross-boundary learning
through culture and language
… as exclusion
“I find it useful to learn from other people's experiences. The international nature. I think it's useful, I
think it was, it was useful to share those experiences, um, but I think sometimes the language barrier,
like there was a lack of confidence from some members of the group, which was fine in some aspects,
um, but meant that in discussions it felt like the UK people tended to take over. Not because they, you
know, they wanted to, but I always got the impression it was, like a lack of confidence, and, to be honest
I would probably find it quite hard if I had to do it in a foreign language and keep up with the following a
conversation, to be able to do that.” F2
“I felt a little bit anxiety, because I have 1 year, 2 years my English I can understand very well but I don’t
use it. I had a long time to use my English. So the language it was problem for me. But I find it a
challenge to make it better. […]I didn't feel the confidence about my writing skills. So I read it [the
information] and I read it again. I couldn’t manage the time. I couldn’t realise how many hours I could
use for a specific section because, I was trying to read and read again my texts. And I lost, I was losing a
lot of time during this process. […] I didn’t participate in a group, because I didn’t feel confident about
the language and I felt a little bit, I felt the pressure I didn’t-, I wanted to have a little time to adjust in
the community and it was in the last week I feel more confident to communicate, to react with others.
But it was the last week.” C10
27. Open learning as a collaborative
design
… empowering
… enabling
… constraining
Open learning as a facilitated
experience
… facilitative and supportive
… lacking direction and
instruction
… controlling
Open learning as course
planning
… organisation aided
participation
… organisation was challenging
for participation
Open learning as resource- and
activity-based
… helpful
… challenging
POOL1:Organisation
28. Collaboration as engagement in
learning
… immersive
… dipping in
Collaboration as shared product
creation
… satisfaction with group
product
… dissatisfaction with group
product
Collaboration as social
interaction
… valuing each others’ presence
… missing each other’s presence
… disapproving of others’ actions
or behaviour
POOL1:Organisation
29. Research design
Case 1
FDOL132
(2013)
(n=19)
Case 2
#creativeHE
(2015)
(n=14)
Initial survey, 19 Qs (n=25)
Final survey, 11 Qs (n=22)
Individual phenomenographic interviews (n=22)
Pool 1 Organisaton
4 categories of description
Pool 2 Collaboration
3 categories of
description
Pool 3 Cross-Boundaries
4 categories of description
Outcome space – to create
Collaborative learning framework – to create
Phenomenography(Marton,1981)
30. What next?
• Develop the outcome space, finish Findings chapter
• Write up Discussion and create Design Framework
• Conclusions
• Get the first draft ready by the end of August
Key messages so far
• These two cross-institutional open academic development courses
(FDOL132, #creativeHE) were valuable development opportunities.
• Supported collaborative learning in these courses seems to have made a
difference to engagement, motivation and learning.
• Choice is vital and expected!
• Learning in these open courses did foster cross-boundary learning and this
seems to have been of value to the participants.
33. References
Bamber, V. (2009) Framing Development: Concepts, Factors and Challenges in CPD
Frameworks for Academics, in: Practice and Evidence of Scholarship of Teaching and Learning in Higher Education, Vol. 4, No. 1, April 2009, pp. 4-25.
British Council (2015) Connecting Universities: Future models of higher education. Analysing innovative models for Afghanistan, Bangladesh, India, Nepal, Pakistan and Sri Lanka An Economist Intelligence
Unit report produced for the British Council, January 2015, available at http://www.britishcouncil.org/sites/britishcouncil.uk2/files/new_university_models_jan2015_print.pdf
Cape Town Meeting Participants (2008) “The Cape Town Open Education Declaration,” online], available from: http://www.capetowndeclaration.org/read-the-declaration
Cochrane, T., Antonczak, L., Keegan, H. & Narayan, V. (2014) Riding the wave of BYOD: developing a framework for creative pedagogies, in: Research in Learning Technology, Vol. 22, 2014, pp. 1-14.
Crawford, K. (2009) Continuing Professional Development in Higher Education: Voices from Below, EdD thesis, University of Lincoln, available at http://eprints.lincoln.ac.uk/2146/1/Crawford-
Ed%28D%29Thesis-CPDinHE-FINAL%28Sept09%29.pdf
European Commission (2015) Draft 2015 Joint Report of the Council and the Commission on the implementation of the Strategic framework for European cooperation in education and training (ET2020).
New priorities for European cooperation in education and training, Brussels: European Commission, available at http://ec.europa.eu/education/documents/et-2020-draft-joint-report-408-2015_en.pdf
European Commission (2013) High Level Group on the Modernisation of Higher Education. Report to the European Commission on Improving the quality of teaching and learning in Europe’s higher
education institutions, European Union, available at http://ec.europa.eu/education/higher-education/doc/modernisation_en.pdf
Fontana, A. & Frey, JH. (1994). "Interviewing the art of science" in NK Denzin and YS Lincoln (eds) Handbook of Qualitative Research, pp. 361-376.
HEFCE (2011) Collaborate to compete – Seizing the opportunity of online learning for UK higher education. available at: http://bit.ly/gZIoBB
King, H. (2004) Continuing Professional Development in Higher Education: what do academics do?, in: Educational Developments, Issue 5.4, Dec. 2004, pp. 1-5, available at
http://www.seda.ac.uk/resources/files/publications_25_Educational%20Dev%205.4.pdf
Marton, F. (1981) Phenomenography – describing conceptions of the world around us, Instructional Science, 10, pp. 177-200.
Nerantzi, C. (2011) Freeing education within and beyond academic development. In: Greener, S. and Rospigliosi, A. Proceedings of the 10th European Conference on e-Learning, Brighton Business School,
University of Brighton, 10-11 November, pp. 558-566, Academic Conferences International.
NMC Higher Education Edition (2015), available at http://cdn.nmc.org/media/2015-nmc-horizon-report-HE-EN.pdf
Patton, M. Q. (2002) Qualitative research and evaluation methods (3rd ed.), Thousand Oaks: California: Sage.
Smyth, K., Vlachopoulos, P., Walker, D., Wheeler, A. (2013). Cross-Institutional development of an online open course for educators: confronting current challenges and imagining future possibilities. In
Carter, H, Gosper M. and Hedberg, J. (eds.), Electric Dreams. Proceedings ascilite 2013 Sydney. (pp.826-829)
Stake, R. E. (1995) The Art of Case Study Research. Thousand Oaks: Sage.
The Scottish Open Declaration (2015), available at http://declaration.openscot.net/
The Wales Open Education Declaration of Intend (2013), available at http://www.oerwales.ac.uk/?page_id=4
34. “I would probably find it quite hard if
I had to do it in a foreign language”
Exploring learner experiences in open cross-institutional and cross-boundary
professional development courses in higher education,
a Phd project work-in-progress
Chrissi Nerantzi, Manchester Metropolitan University, United Kingdom, @chrissinerantzi
This trip was funded by
Smyth, K., Vlachopoulos, P., Walker, D., Wheeler, A. (2013). Cross-Institutional development of an online open course for educators: confronting current challenges and imagining future possibilities. In Carter, H, Gosper M. and Hedberg, J. (eds.), Electric Dreams. Proceedings ascilite 2013 Sydney. (pp.826-829)
Cape Town Meeting Participants (2008) “The Cape Town Open Education Declaration,” [online] Available from: http://www.capetowndeclaration.org/read-the-declaration
Phenomenology as a philosophy, offered phenomenography a theoretical grounding (Larsson & Holmström, 2007). As methodologies, phenomenography and phenomenology, have common philosophical roots as both methodologies are concerned with the lived experience and the relations of the individuals and their world using subjective lenses through interpretation (Richardson, 1999). However, while phenomenology, exploring the lived experience of individuals and focuses on understanding how it is to be in that experience and understanding the experience itself (Hesse-Biber & Leavy, 2011). Phenomenography is concerned with gaining insights into the variation of qualitatively different ways individuals live and experience specific phenomena and how experiences are perceived, reflected upon and described collectively (Marton, 1981; Marton & Booth, 1997). Webb (1996, 87) says “phenomenographers do not claim to study ‘what is there’ in the world (reality) but they do claim to study ‘what is there’ in people’s conceptions of the world.” These conceptions are constructed internally by individuals through their interactions with the world and their interpretations of these. According to Marton (1981, 171) phenomenography provides a ‘second order’ perspective which focuses on the descriptions of individuals’ experiences, instead of the experiences, which he defines as ‘first order’ perspective.
Total study participants 33
Total number of participants interviewed 22
UK 13
Canada 2
Sweden 6
Norway 1
Uganda 1
Greece 3
Switzerland 1
Unknown 2
Challenges
Phenomenographic analysis
Lack of a clearly defined process beyond generic guidelines
Lack of discussion about the analysis with others
Full references
Svensson, L. (1997) Theoretical foundations of phenomenography. in: Higher Education Research and Development, Vol. 16, No. 2, pp. 159-171.
Marton, F. (1986) Phenomenography – A Research Approach to Investigating Different Understandngs of Reality, in: Journal of Thought. Fall 1986, 21, 3, Periodicals Archive Online, pp. 28-49.
Irvin, L. R. (2005) Creating categories of description using phenomenographic data: an example of analytical process, Teneriffe, Qld.: Post Pressed, available at http://acquire.cqu.edu.au:8080/vital/access/manager/Repository/cqu:3312 [accessed 22 February 2016]
Marton, F., Dall’Alba, G. & Beaty, E. (1993) Conceptions of learning, in: International Journal of Educational Research, 19, pp. 277-300.
Marton, F. (1981) Phenomenography – describing conceptions of the world around us, Instructional Science, 10, pp. 177-200.
Lingua Franca
https://tlcwebinars.wordpress.com/2016/03/23/materials-from-doris-dippolds-tlc/
One of the fragments
Other fragment
The research questions are the vehicle in gaining a deeper insight into the lived experience of learners engaged in cross-institutional open courses with collaborative learning features. Through the findings the contribution to knowledge is in the following areas:
Recommendations and guidance on how collaborative learning can work in open online cross-institutional academic development contexts. Outcome linked to RQ1.
Refinement of explanations of pedagogical models and frameworks used in open courses in the context of cross-institutional collaborative learning linked to academic development. Outcome linked to RQ2.
Development of a collaborative learning framework and guidance on how this could be used, adapted and implemented in cross-institutional academic development provision. Outcome linked to RQ3.
The experiences of learners have been explored through two open cross-institutional academic development courses and therefore the above contribution to knowledge is closely related to these cases.