1. GrabAMeal World
GrabAMeal is the first decentralized meal-serving network
built on top of a set GrabAMeal collaboration and trust
processes that connects meal providers (Sellers) with
guests (Buyers).
GrabAMeal enables a diverse ecosystem that allows
heterogeneous stakeholders to transact on the platform
and adding value to their own business and to the
network.
GrabAMeal introduces “tokenization” of transactions
through the “GAM token”, that enables security, trust and
value for all participants
Visit us at : https://grabameal.world/ico/
2. ECOSYSTEM
Financial, Traders, Suppliers, Retail, Logistics
EXPERTS
Auditors, Technology, Support
BUYERS
Travelers, Students, Professionals
SELLERS
Home Kitchens, Eateries
GrabAMeal Participants
1
2
3
4
GrabAMeal implements a decentralized network of meal
sellers and buyers along with many other stakeholders,
such as investors, independent auditors, suppliers and
logistics partners.
Visit us at : https://grabameal.world/ico/
3. GrabAMeal : Value Propositions
The Decentralized meal sharing ecosystem of GrabAMeal delivers compelling
value to all participants.
1234
Enforcing trust trough a set of protocols
and tokenization of transactions using
Blockchain based smart contracts.
GrabAMeal Trust
Value creation and redistribution among
participants is an important aspect of the
platform
GrabAMeal Value
Token GAM token for transactions
Users Identity & Reputation
Management
Disputes
Audit & trace mechanism
for fairness & quality
Rewards
Incentive mechanism
to redistribute value.
Events Events & promotions
online and locally
5
Visit us at : https://grabameal.world/ico/
4. GrabAMeal : Token-Commerce
Process for token accumulation and exchange on GrabAMeal
GrabAMeal Token
commerce Account
Tokens will be the primary driver of value
creation on the GrabAMeal platform.
GAM Tokens
Transactions
Review & Rating
Rewards
Purchases & Trading
Token-Commerce activity through token accounts
and redemption of tokens on exchange
Buying or Selling Meals
Events & Promotions
Bonus & Incentives
Dispute Resolution
Token Exchange
Visit us at : https://grabameal.world/ico/
5. GrabAMeal : Problems of Buyers
Buyers of meals are the backbone of the demand economy of online meal servicing. Buyers are compelled to eat out
of the limited options at a higher cost and typically do not have any redressal mechanism for quality issues. Lack of
information regarding food items, preparation and servings cause serious agony to the buyers globally.
Healthy Food
Buyers are forced to eat food which is
elaborately prepared without any concern
for hygiene or quality of ingredients.
Regular consumption of such food has
health impacts
High Cost
Prices are usually higher that one can
afford reasonably owing to higher
overheads and other costs passed on to
buyer. Intermediary commissions are
charged to buyer.
Transparency
Buyers typically consume food in cities or
countries where the menu items are
unfamiliar and not much information is
provided.
Dispute Resolution
Typically buyers are helpless in case they
are dissatisfied or find the food quality
unacceptable or other issues with the meals
served. Not only do they have to pay, buyers
suffer consequences of a poorly served
meal.
Buyer issues are addressed through the trust based transparent meal searching and ordering system of GrabAMeal.
Buyers pay a lot less due to tokenization and disintermediation that reduces overheads. The review and rating
mechanism, along with the dispute resolution protocol of GrabAMeal addresses buyers concerns comprehensively,
while ensuring maximum value for regular participants.
Visit us at : https://grabameal.world/ico/
6. GrabAMeal : Problems of Sellers
Sellers of meals face many environmental issues in business leading to frequent failure and discontinuance.
GrabAMeal resolves the seller’s problems effectively by :
1. Decentralization & Tokenization– minimal commissions
2. GrabaMeal Identification Protocols that identify customers and rate them continuously in a transparent manner.
3. GrabaMeal Reward Protocols to reward and promote sellers consistent with quality and trust
4. Tokenization and Incentives – early participants create token balance that represent the value of the network.
Commissions to intermediaries
Sellers pay high commission to network
aggregator and financial intermediaries
increasing cost by 10 to 25%, lowering
profits
Quality Based Merit
Sellers are unable to differentiate based on
quality and services and struggle to
compete with low cost sellers
Knowing Customer
Sellers undergo risks of customers not
known to them, leading to high rates of
return, negative publicity and scams. Not
knowing customer leads to suboptimal
business performance.
Value Harvesting
Most Value accrued to the business is
usurped by founders and investors. Actual
participants are left out to toil for meagre
returns from business.
Visit us at : https://grabameal.world/ico/
7. GrabAMeal : Problems Solved
Visit us at : https://grabameal.world/ico/
GrabAMeal – Transforming the meal servicing industry
01
Decentralized marketplace to eliminate intermediaries to the extent possible
with minimal commissions charged. The participants will be required to pay
platform gas charges as per the transactions..
02
Accurate identity management and continuous reputation rating of the
participants as an ongoing process based on Block-Chain
03
An advanced set of protocols, GrabaMeal Identification, GrabaMeal Dispute and
GrabaMeal Reward, based on AI and ML allows users to undergo self regulation
through continuous feedback and review based on automatic rewards and
penalty.
04
The participants will be distributed the value accrued from the growth of the
network. Tokenization of transactions and rewards will enable early
participants and investors to reap maximum benefit from growth.
05
The Sellers and buyers exchange information about each other and the quality
of food/meals. Sellers are required to ensure compliance through system of
self audits and benchmarking to ensure accuracy and transparency.
06
The platform provides a democratic mechanism involving participants to
resolve conflicts fairly and transparently. Major disputes involve external
experts as dispute arbiters to resolve conflict.
01
02
0304
05
06
Affordable
Food
Increases Trust
Self RegulationValue for all
Transparency
Dispute
Resolution
8. GrabAMeal : SOLUTION COMPONENTS
Visit us at : https://grabameal.world/ico/
Identification
Identify buyers and sellers accurately
with location, profile, preference and
menu details.
Meal Finder
Transparent Menu from sellers assisted by
search options for buyers .
Rewards & Incentives
Earning reward points for transactions and for
submitting accurate review for buyers or sellers.
Dispute Resolution
Democratic process of dispute resolution
through arbitration and information based
voting by participants.
Token-Commerce
Buy or sell tokens accrued in the
user account, redeem higher token
value from exchange transactions.
01
02
03
04
05
06
07
Review and Ratings
Accurately Review and rate buyers and sellers
and transparent reputation management.
Payments
Ordering and delivery of meals paid for by
GAM tokens or Fiat currency.
9. GrabAMeal : Business Process
Visit us at : https://grabameal.world/ico/
GAM Protocols
Receive
Payment
Review &
Rating.
Search Meals.
Place order
Payment
Order Received
Identity Verification Rating &
Review Menu Description
Promotions & Discounts
Seller Listing
Identity Verification
Review and rating
Ordering history
Buyer Listing
Review and rating
Resolution of Disputes
Reward & Incentive
Token Account Balance
Reputation
Rating update
Dispute resolution
Ordering & Profile history
Profile Update
Receive Delivery
Delivery of
Order
The following sequence of business process flow for buyer and seller interaction and transaction on the platform
10. GrabAMeal : MODEL OVERVIEW
Visit us at : https://grabameal.world/ico/
The buyer and sellers control the business transactions through a system of trust and rewards
Seller Listing
• Identity Verification
• Rating & Review
• Menu Description
• Promotions & Discounts
Buyer Listing
• Identity Verification
• Review and rating
• Ordering history
Seller Profile Update
• Review and Rating update
• Resolution of Disputes
• Reward & Incentive
• Token Account Balance
Buyer Profile Update
• Rating update
• Dispute resolution
• Ordering & Profile history
11. GrabAMeal : PROTOCOLS OVERVIEW
Visit us at : https://grabameal.world/ico/
I
GrabaMeal
Identification
Seller and Buyers listing
process with initial
rating
GrabaMeal
Identification
Continued updation of
profile rating of buyer and
sellers by rating and
reviews received
II
GrabaMeal Reward
Allocation of Reward
points and conversion to
GAM tokens in User
account
III
GrabaMeal Dispute
Dispute resolution by
engaging buyers,
sellers and
independent auditors
AI Engine
AI Engine
12. GrabAMeal : Identification Protocol
Visit us at : https://grabameal.world/ico/
The GrabaMeal Identification Protocol is used to onboard buyers and sellers by a listing process. Initial rating is given based on
the information provided and verified. An advanced ML algorithm assesses multiple profiles and onboard users with the initial
rating..
Dining facilities, kitchen
and delivery capacity
Facilities
GrabaMeal account
opened
GrabaMeal Account
Participation in
special promotion
events online
Promotions
Qualifications, prior
experience, awards
Specialization
Government Id verification, other
KYC from reference
Identity Proof
Location , address, type
of cuisine
Basic Information
1
2
4
5
6
3
13. GrabAMeal : Identification Protocol
Visit us at : https://grabameal.world/ico/
The GrabaMeal Identification protocol kicks in after the user is registered and starts transactions. The review and ratings received is
combined with the ML algorithm that benchmarks review and ratings of other sellers and provides a dynamic rating for both buyers and
sellers
02
01
Rating received by user
for current transaction
Immutable Review and rating
repository on Block chain Encrypted data
for ML Algorithm
Encrypted and committed to
database and input to Algorithm.
Combine current rating with all ratings in the
system to compute rating adjustment for user
ML and AI based Algorithm
USER RATING
Combined with previous
rating of user
88%
current
66%
Overall 2
14. GrabAMeal : Identification Protocol
Visit us at : https://grabameal.world/ico/
The individual user rating for a transaction determines the overall rating of the buyer or seller in combination with ratings of other users.
The individual user ratings for Sellers is depicted below.
Food Quality
Quantity
Value
Presentation
The buyers review for sellers delivery of meals is
the most important component of GrabaMeal
Identification protocol. The user may submit
detailed comments and specific scores.
User Review: Seller
95%
60%
20%
80%
Buyer fills in review and rating for the
Seller after delivery.
Token points allocated to buyer and seller, based on:
1) Rating from ML Algorithm
2) Reward token budget allocation
Buyer and Seller both receive reward
points based on the review submitted
ML Algorithm
based Rating
Reward Token
allocated
15. GrabAMeal : Reward Protocol
Visit us at : https://grabameal.world/ico/
The GrabaMeal Reward protocol combines multiple factors and allocated reward points to user accounts to maximize value of trusted
participation
User Account
Composite user rating from
GrabaMeal Identification Protocol
1
2
3
Review and Rating given for current
transaction
Token allocation budget and logic
for distribution
GrabaMeal Reward combines 3 elements to
determine reward points
GrabaMeal Reward Process
GrabaMeal Reward combines the composite
review and rating score of the user with review
and rating submitted and allocates points to
users.
Buyer
Submits rating for seller
Seller
Submits review for buyer
16. GrabAMeal : Dispute Resolution Protocol
Visit us at : https://grabameal.world/ico/
Disputes between buyers and sellers on multiple areas are
expected to arise. The GrabaMeal. Dispute protocol is designed to
manage disputes in a fair and democratic process.
GrabaMeal Dispute
BUYER
Buyer raised disputes Seller initiated disputes
SELLER
Major Disputes that may require investigation and arbitration involves independent arbitrators or auditors to be involved.
The participants of the network are also involved in voting to resolve the dispute.
Allocates minor and major disputes to groups of buyers and sellers and resolves through a voting process
17. GrabAMeal : Dispute Resolution Protocol
Visit us at : https://grabameal.world/ico/
GrabaMeal Dispute
Arbitrator
Selected from a group of
independent auditors to
oversee the voting process
GrabaMeal Dispute:
1) Anonymity – Disputed parties are not revealed to voters
2) Rewards – Participants are rewarded with tokens to vote correctly
3) Arbitration – Arbitrators are rewarded or penalized with token based on outcome of
voting.
01
BUYERS
Selected by GrabaMeal
Dispute Protocol
SELLERS
Selected by GrabaMeal
Dispute Resolution
Protocol
Group of sellers presented with facts of dispute and
submit their votes based on the review.
02
Group of Buyers selected review the facts of the dispute and
vote for or against the claim.