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SENIOR MANAGEMENT
              COURSE
      LEADERSHIP IN PUBLIC SERVICE
                                    Gabriel Lubale
                                 Phone: 0726 934441
                             E-mail: gabriellubale@yahoo.com
                             Website: www.gabriellubale.com
                      Kenya School of Government, Mombasa Campus
                                   13th November 2012




1   Copyright © 2012 by Gabriel Lubale
Objectives
        1. Describe the nature and role of
           leadership in the public Service.
        2. Identify the qualities of a good
           leader.
        3. Identify the factors influencing
           public service leadership.
        4. Apply styles and strategies
           appropriate in the 21st Century
2          Public Service.
    Copyright © 2012 by Gabriel Lubale
Opening Shot
    Are leaders born or made?




3   Copyright © 2012 by Gabriel Lubale
Opening Shot .. contd
       Ans 1. Leaders are neither born nor made.
       However, most research findings indicate that
       leaders are made by the environment in which
       they are brought up. Some research findings
       also indicate that certain cognitive abilities
       and personality traits are at least partly innate
       (inborn). This implies that certain natural
       abilities may offer certain advantage or
       disadvantage to a leader.
       Ans 2.“ Leaders can trained or can be
       nurtured”.
4   Copyright © 2012 by Gabriel Lubale
Definition
           leadership (n) 1. The position or
          function of a leader. 2. the period
          during which a person occupies the
          position of leader: during her
          leadership very little was achieved.
          3. a. the ability to lead. b. (as modifier):
          leadership qualities.
          4. the leaders as a group of a party,
          union, etc.: the union leadership is now
5   Copyright © 2012 reactionary. Source: The Oxford
          very by Gabriel Lubale
       Advanced Learner’s Dictionary
Definition by the Leadership Gurus
       “The only definition of a leader
       is someone who has followers."
       Peter Drucker
       “Leadership is influence -
       nothing more, nothing less."
       John C Maxwell.

6   Copyright © 2012 by Gabriel Lubale
Definition by the Leadership Gurus
    … contd
       "Leadership is a function of knowing yourself,
       having a vision that is well communicated,
       building trust among colleagues, and taking
       effective action to realize your own leadership
       potential." Warren Bennis
       “if you know yourself, you need not fear the result
       of a hundred battles. If you know yourself but not
       the enemy, for every victory gained you will also
       suffer a defeat. If you know neither the enemy nor
       yourself, you will succumb in every battle…..
       Thus Leadership is state of warfare; therefore the
       Leader must have self-awareness. Sun Tzu
7   Copyright © 2012 by Gabriel Lubale
Definition… the facilitator’s thoughts
          Leadership is defined in different
          ways but the elements commonly
          emphasized are to “guide”, “direct”
          “control” and “influence”.
          Leadership thus connotes not only
          having the power and authority but
          also being accountable to the people.
          Leader rises or falls on the foundation
          a vision (a dream) and Mission (a
          sense of purpose) entrenched in their
8   Copyright © 2012 by Gabriel core values.
          personal Lubale
Definition… the facilitator’s thoughts: Power,
Authority and Accountability .. contd




 9   Copyright © 2012 by Gabriel Lubale
Sources of Power
        Legitimate Power - is based on the belief
        that the individual holding position of
        leadership has authority or the right to
        exercise influence over others because of his
        or her role in the organization.
        Reward Power - is based on the control and
        management of rewards considered of value
        to others. It is based on the ability to
        administer resources such as pay, promotion,
        fridge benefit, praise, recognition and
        responsibility.
10   Copyright © 2012 by Gabriel Lubale
Sources of Power .. contd
        Coercive Power - is based on the ability of the leader
        to effect punishment on the others, when they have
        not engaged in expected behavior. Coercive methods
        include reprimand, pay deduction withholding
        promotion or privileges.
        Reverent Power - is based on the perceived
        attractiveness, personal characteristics or attributes,
        charisma or reputation of the leader. It is the process
        of identity with another person or a leader because of
        desirable qualities of that person.
        Expert Power - is based on the perceived technical
        or professional expertise of the leader. It is based on
        credibility and clear evidence of the expertise or
        knowledge in a given profession.
11   Copyright © 2012 by Gabriel Lubale
Leadership Styles
           1. Behavior Styles.
           2. Situational Approach
              (Contingency
              Model).
           3. Functional (Group
              Approach).
12   Copyright © 2012 by Gabriel Lubale
Leadership Styles .. contd
        1. Behavior Styles - This approach
        focuses on leader action (behavior)
        rather than attributes or personality
        characteristics.
        Three classic styles of leadership
        behavior are:
          1.Authoritarian or Autocratic .
          2.Democratic or Participatory.
          3.Laissez-Faire or Give freedom.
13   Copyright © 2012 by Gabriel Lubale
Leadership Styles .. contd
       2. Situational Approach (Contingency Model)
       The basic premise for this approach is that
       leader’s effectiveness is contingent upon an
       appropriate match between the leader’s styles
       and the degree to which he or she controls the
       situation.
       Two leadership styles have been identified:
        1. Task oriented Styles. The leaders emphasize
       the tasks that the group is supposed to perform.
       Also consider more the job and less the people.
       2. Relationship oriented styles. The leaders are
       interested in building cooperative and harmonious
       working relationship. That is employee centered.
       The leader highly considers the employees' and
14     their welfare
     Copyright © 2012 by Gabriel Lubale
Leadership Styles .. contd
       3. Functional (Group Approach)
       This approach focuses on the functions that a
       leader has to perform in his or her leadership
       duties. The approach maintains that to be
       effective a leader has to satisfy three
       categories of needs in the workgroup.
       1. Task need – need to achieve common
               tasks.
       2. Team needs- need for team maintenance .
       3. Individual needs –needs of the individual
15   Copyright member. Lubale
               © 2012 by Gabriel
Class Discussion Questions 1st
                  Leg




16   Copyright © 2012 by Gabriel Lubale
Question No. 1
        Having been introduced to
        leadership and theories of
        leadership styles. Appreciating
        your competence (experience
        and Knowledge). What do you
        consider as some of the
        appropriate leadership
17
        strategies in the 21st century in
     Copyright © 2012 by Gabriel Lubale
Suggested Answers – Question No.1
     1.     Enforcing legality – Registration and
            compliance.
     2. Limiting the terms in the office and age for
            aspirants.
     3. Institutionalizing succession management – “
            abolish till I die mentality”.
     4. Embracing inclusivity of all – minority and
            marginalized groups, age and gender. “Banish
            the winner takes it all”
     5. Observing Meritocracy when appointing or
            promoting officers both from within and from
18          outside.
     Copyright © 2012 by Gabriel Lubale
Question No. 2
           How do we Overcome the
           leadership obstacles?




19   Copyright © 2012 by Gabriel Lubale
Suggested Answers – Question No.2
     1.    Champion issues critical
     2.    Support policies and programmes for the public
           sector
     3.    Initiate debate on campaign reforms
     4.    Promote targeted policies and legislation to
           empower
     5.    Network with the private sector ( Corporate and
           Civil Society
     6.    Nurture constituency based on records of
           performance and service
     7.    Collaborate with elected leaders
20   Copyright © 2012 by Gabriel Lubale
Qualities of Good Leaders according to
     Jahan Rounaq of Columbia University
     A. Vision and                        B. Institutional
       Commitment                              Behavior
     1. Equality                          1.   Participatory
     2. Equity                            2.   Egalitarian
     3. Empowerment                       3.   Responsive
     4. Human rights                      4.   Transparent
     5. Peace                             5.   Accountable
     6. Sustainability                    6.   Non-corrupt
     7. Shared power,                     7.   Consensus-oriented
        responsibility, well-             8.   Empowering
        being
21   Copyright © 2012 by Gabriel Lubale
Qualities of Good Leaders according to
     Management Science for Health (MSH)

     1. Integrity
     2. Respect for others
     3. Health Risk taking
     4. Committed to long-time
                Learning.

22   Copyright © 2012 by Gabriel Lubale
Qualities of Good Leaders according to
     Department of Personnel Management (DPM)
     1.      Integrity
     2.      Respect for National Diversity
             and Gender Diversity
     3.      Meritocracy (the Best)
     4.      Fairness (Natural Law of Justice)
     5.      Confidentiality (Secrecy)


23   Copyright © 2012 by Gabriel Lubale
Class Discussion Questions 2nd
                  Leg




24   Copyright © 2012 by Gabriel Lubale
Questions No. 3
           Identify some of the
           factors influencing
           leadership in the Civil
           Service in Kenya?


25   Copyright © 2012 by Gabriel Lubale
Suggested Answers Questions No. 3
           1. Family / Clan legacy.
           2. Proximity to urban centers.
           3. Proximity to Religious Cradles stations –
              Church, Mosques and other shrines.
           4. Education.
           5. Wealth or Poverty.




26   Copyright © 2012 by Gabriel Lubale
Questions and Comments




27   Gabriel Lubale © 2012

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Leadership in the Public service

  • 1. SENIOR MANAGEMENT COURSE LEADERSHIP IN PUBLIC SERVICE Gabriel Lubale Phone: 0726 934441 E-mail: gabriellubale@yahoo.com Website: www.gabriellubale.com Kenya School of Government, Mombasa Campus 13th November 2012 1 Copyright © 2012 by Gabriel Lubale
  • 2. Objectives 1. Describe the nature and role of leadership in the public Service. 2. Identify the qualities of a good leader. 3. Identify the factors influencing public service leadership. 4. Apply styles and strategies appropriate in the 21st Century 2 Public Service. Copyright © 2012 by Gabriel Lubale
  • 3. Opening Shot Are leaders born or made? 3 Copyright © 2012 by Gabriel Lubale
  • 4. Opening Shot .. contd Ans 1. Leaders are neither born nor made. However, most research findings indicate that leaders are made by the environment in which they are brought up. Some research findings also indicate that certain cognitive abilities and personality traits are at least partly innate (inborn). This implies that certain natural abilities may offer certain advantage or disadvantage to a leader. Ans 2.“ Leaders can trained or can be nurtured”. 4 Copyright © 2012 by Gabriel Lubale
  • 5. Definition leadership (n) 1. The position or function of a leader. 2. the period during which a person occupies the position of leader: during her leadership very little was achieved. 3. a. the ability to lead. b. (as modifier): leadership qualities. 4. the leaders as a group of a party, union, etc.: the union leadership is now 5 Copyright © 2012 reactionary. Source: The Oxford very by Gabriel Lubale Advanced Learner’s Dictionary
  • 6. Definition by the Leadership Gurus “The only definition of a leader is someone who has followers." Peter Drucker “Leadership is influence - nothing more, nothing less." John C Maxwell. 6 Copyright © 2012 by Gabriel Lubale
  • 7. Definition by the Leadership Gurus … contd "Leadership is a function of knowing yourself, having a vision that is well communicated, building trust among colleagues, and taking effective action to realize your own leadership potential." Warren Bennis “if you know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy, for every victory gained you will also suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle….. Thus Leadership is state of warfare; therefore the Leader must have self-awareness. Sun Tzu 7 Copyright © 2012 by Gabriel Lubale
  • 8. Definition… the facilitator’s thoughts Leadership is defined in different ways but the elements commonly emphasized are to “guide”, “direct” “control” and “influence”. Leadership thus connotes not only having the power and authority but also being accountable to the people. Leader rises or falls on the foundation a vision (a dream) and Mission (a sense of purpose) entrenched in their 8 Copyright © 2012 by Gabriel core values. personal Lubale
  • 9. Definition… the facilitator’s thoughts: Power, Authority and Accountability .. contd 9 Copyright © 2012 by Gabriel Lubale
  • 10. Sources of Power Legitimate Power - is based on the belief that the individual holding position of leadership has authority or the right to exercise influence over others because of his or her role in the organization. Reward Power - is based on the control and management of rewards considered of value to others. It is based on the ability to administer resources such as pay, promotion, fridge benefit, praise, recognition and responsibility. 10 Copyright © 2012 by Gabriel Lubale
  • 11. Sources of Power .. contd Coercive Power - is based on the ability of the leader to effect punishment on the others, when they have not engaged in expected behavior. Coercive methods include reprimand, pay deduction withholding promotion or privileges. Reverent Power - is based on the perceived attractiveness, personal characteristics or attributes, charisma or reputation of the leader. It is the process of identity with another person or a leader because of desirable qualities of that person. Expert Power - is based on the perceived technical or professional expertise of the leader. It is based on credibility and clear evidence of the expertise or knowledge in a given profession. 11 Copyright © 2012 by Gabriel Lubale
  • 12. Leadership Styles 1. Behavior Styles. 2. Situational Approach (Contingency Model). 3. Functional (Group Approach). 12 Copyright © 2012 by Gabriel Lubale
  • 13. Leadership Styles .. contd 1. Behavior Styles - This approach focuses on leader action (behavior) rather than attributes or personality characteristics. Three classic styles of leadership behavior are: 1.Authoritarian or Autocratic . 2.Democratic or Participatory. 3.Laissez-Faire or Give freedom. 13 Copyright © 2012 by Gabriel Lubale
  • 14. Leadership Styles .. contd 2. Situational Approach (Contingency Model) The basic premise for this approach is that leader’s effectiveness is contingent upon an appropriate match between the leader’s styles and the degree to which he or she controls the situation. Two leadership styles have been identified: 1. Task oriented Styles. The leaders emphasize the tasks that the group is supposed to perform. Also consider more the job and less the people. 2. Relationship oriented styles. The leaders are interested in building cooperative and harmonious working relationship. That is employee centered. The leader highly considers the employees' and 14 their welfare Copyright © 2012 by Gabriel Lubale
  • 15. Leadership Styles .. contd 3. Functional (Group Approach) This approach focuses on the functions that a leader has to perform in his or her leadership duties. The approach maintains that to be effective a leader has to satisfy three categories of needs in the workgroup. 1. Task need – need to achieve common tasks. 2. Team needs- need for team maintenance . 3. Individual needs –needs of the individual 15 Copyright member. Lubale © 2012 by Gabriel
  • 16. Class Discussion Questions 1st Leg 16 Copyright © 2012 by Gabriel Lubale
  • 17. Question No. 1 Having been introduced to leadership and theories of leadership styles. Appreciating your competence (experience and Knowledge). What do you consider as some of the appropriate leadership 17 strategies in the 21st century in Copyright © 2012 by Gabriel Lubale
  • 18. Suggested Answers – Question No.1 1. Enforcing legality – Registration and compliance. 2. Limiting the terms in the office and age for aspirants. 3. Institutionalizing succession management – “ abolish till I die mentality”. 4. Embracing inclusivity of all – minority and marginalized groups, age and gender. “Banish the winner takes it all” 5. Observing Meritocracy when appointing or promoting officers both from within and from 18 outside. Copyright © 2012 by Gabriel Lubale
  • 19. Question No. 2 How do we Overcome the leadership obstacles? 19 Copyright © 2012 by Gabriel Lubale
  • 20. Suggested Answers – Question No.2 1. Champion issues critical 2. Support policies and programmes for the public sector 3. Initiate debate on campaign reforms 4. Promote targeted policies and legislation to empower 5. Network with the private sector ( Corporate and Civil Society 6. Nurture constituency based on records of performance and service 7. Collaborate with elected leaders 20 Copyright © 2012 by Gabriel Lubale
  • 21. Qualities of Good Leaders according to Jahan Rounaq of Columbia University A. Vision and B. Institutional Commitment Behavior 1. Equality 1. Participatory 2. Equity 2. Egalitarian 3. Empowerment 3. Responsive 4. Human rights 4. Transparent 5. Peace 5. Accountable 6. Sustainability 6. Non-corrupt 7. Shared power, 7. Consensus-oriented responsibility, well- 8. Empowering being 21 Copyright © 2012 by Gabriel Lubale
  • 22. Qualities of Good Leaders according to Management Science for Health (MSH) 1. Integrity 2. Respect for others 3. Health Risk taking 4. Committed to long-time Learning. 22 Copyright © 2012 by Gabriel Lubale
  • 23. Qualities of Good Leaders according to Department of Personnel Management (DPM) 1. Integrity 2. Respect for National Diversity and Gender Diversity 3. Meritocracy (the Best) 4. Fairness (Natural Law of Justice) 5. Confidentiality (Secrecy) 23 Copyright © 2012 by Gabriel Lubale
  • 24. Class Discussion Questions 2nd Leg 24 Copyright © 2012 by Gabriel Lubale
  • 25. Questions No. 3 Identify some of the factors influencing leadership in the Civil Service in Kenya? 25 Copyright © 2012 by Gabriel Lubale
  • 26. Suggested Answers Questions No. 3 1. Family / Clan legacy. 2. Proximity to urban centers. 3. Proximity to Religious Cradles stations – Church, Mosques and other shrines. 4. Education. 5. Wealth or Poverty. 26 Copyright © 2012 by Gabriel Lubale
  • 27. Questions and Comments 27 Gabriel Lubale © 2012