1. S.S.GANGADHARAN., MBA.,
Mobile: +971 508648345
E-Mail: sivagangadharan@gmail.com
CAREER OBJECTIVES
“To succeed in an environment of growth and excellence and earn a job which provides me
job Satisfaction and self development and help me achieve personal as well as organization goals”
PPRROOFFEESSSSIIOONNAALL PPRROOFFIILLEE
 A dynamic professional with nearly 14+years of experience in formulating & implementing competitive
marketing strategies to increase awareness and enhance business growth.
 Deftness in establishing a reliable and cost effective business network thereby enhancing market
reach and penetration for business excellence.
 A proactive planner with abilities in devising strategies geared towards enhancing business,
evaluating end-user requirements, business solutions, and troubleshooting any problems in the
process.
 Recognized for innovative start-up solutions; a highly positive individual with communication skills,
adapting easily to changing environments.
 Keen customer centric orientation with excellent communication skills and ability to interact
effectively with personnel at all levels
SSCCHHOO LLAASSTTIICCSS
MBA (Marketing): St. Peter’s Engineering College, Madras University, Chennai in 2002
BBA (Management): E.G.S.P. Arts & Science College, Bharathidasan University in 2000.
IT SKILLS: Well versed with MS Office & Internet Applications.
PPEERRSSOONNAALL DDOOSSSSIIEERR
Date of Birth : 24th
March, 1979
Marital Status : Married
Driving License : Holding Valid UAE Driving License
CCOORREE CCOO MMPPEETTEENNCCIIEESS
 Establishing strategies for achievement of top line & bottom line
targets.
 Driving efficiencies in upcoming expenses, scheme costs,
distributions & brand support expenses.
 Exploring new business opportunities / avenues to increase
market share such as making pre sales presentation to the clients.
 Deploying suitable market research tools to gauge market trends
and competitor activities to gain the competitive edge on the
market.
 Managing marketing functions like product planning & roadmaps,
consultation and business development.
 Conceptualizing & implementing plans for the organization to
ensure accomplishment of business goals.
 Overseeing the sales & marketing operations for various
products, thereby achieving sales growth.
 Identifying prospective clients, generating business from the
existing clientele to achieve business targets.
Customer Relationship
Management
Wealth management
Client Acquisition & Retention
Cross Selling Bank products
Sales / Marketing

2. PPRROOFFEESSSSIIOONNAALL EEXXPPOOSSUURREE
SENIOR RELATIONSHIP-OFFICER–EMIRATES ISLAMIC BANK OCT 2015 to till date
Profile Exposure:
 Distributing Savings and Protection plans from Islamic provider based on customer
requirements or needs.
 CASA to increase revenue
 Maintaining good relationship and Managing the portfolio of existing wealth clients.
 Acquiring new customers for the business through tagged sources
 Manage and anticipate client requirements with a focus on existing base as well as
new to bank clients
 Regular meetings with clients for timely updates on portfolio valuations and suggest
changes in the investment areas if needed
 Ensure excellent post sale customer service to ensure customer delight to encourage
further referrals for business growth.
 Attend & resolve customer complaints/disputes leading to customer satisfaction.
RELATIONSHIPOFFICER – FIRST GULF BANK OCT 2014- Aug 2015
Profile Exposure:
 Handling multiproduct, Life Insurance, SIP and Fixed Income
 Cross Selling Credit cards,Personal Loans and CASA to increase revenue
 Distributing various financial products from different providers based on customer
requirements or needs.
o Providers are as below for your references:
 Zurich International
 Metlife
 Friends Provident International
 SALAMA
 LIC International
 Maintaining good relationship and Managing the portfolio of existing wealth clients.
 Acquiring new customers for the business.
 Manage and anticipate client requirements with a focus on existing base as well as
new to bank clients
 Regular meetings with clients for timely updates on portfolio valuations and suggest
changes in the investment areas if needed
 Ensure excellent post sale customer service to ensure customer delight to encourage
further referrals for business growth.
 Attend & resolve customer complaints/disputes leading to customer satisfaction.

3. KEY ACCOMPLISHMENTS:
 Awarded as BEST PERFORMER for the month of JAN-2015 for Highest Revenue
 Recognized as TOPER in Banca Team (Out of120 people)- APRIL 2015
 Maintained 100% persistency through Quality business.
 Maintaining average Productivity over 10000 USD Till Date,
 Achieved every month Targets and eligible incentives on all months since joined
ACROMedia Corporation July.2011 to March. 2014@ Dubai
Job Title – Sales Manager- Dubai - UAE
Job purpose: Appoint and Manage assigned distributor(s) across region (MEA) to ensure proactive
business relationship to enable execution of distribution strategy and growth across the organization.
Products Handled: Trading mobile handsets (Samsung, i-phone, Nokia, etc.,) GIGABYTE (LAP-TOPS)
Notable Credits:
 Identified and Appointed Distributor for GIGABYTE (Lap-top & computers) for UAE
 GIGABYTE Product launch at GITEX – OCT 2013
 Introduced GIGABYTE products in to major Power Retailers through our appointed Distributor
Main duties
 Plan and execute distribution strategy, including identification, analysis and appointment of
suitable partners, business planning and execution of agreed plans
 Distribution Business Planning and quarterly business review
 Identify and drive key performance indicators for distribution growth tract
BRANCH MANAGER - ING LIFE INSURANCE CO LTD., SALEM 01.01.2010 TO 31. 05.2011
Accountabilities
 Recruit, coach and develop 11 Sales Managers to grow in system
 Ensure retention of Sales Managers by formulating their development plans, meeting their training
 Conduct weekly performance review and planning for Sales Managers
 Revenue targets of the Branch
 Productivity of the Branch
Notable Credits
 Products handled: Life Insurance
 Efficiently monitored the Sales Managers to find Potential Advisors and get more Business them to
close the major closing calls
 Guiding the Sales Managers to collect the customer references for both recruitment and Propos als
 Conducting regular training for Sales Managers and Advisors effectively to upgrade the knowledge &
contest.

4. DEPUTY MANAGER - HDFC BANK LTD., PONDICHERRY APRIL.2007 TO APRIL 2009
PRODUCTS HANDLED : PERSONAL LOAN, GOLD LOAN AND SMALL TICKET PERSONAL LOAN
Accountabilities
 Overseeing the branch sales to the assigned products to the assigned locations at Pondicherry &
Vellore.
 Liaising with the Credit team and operation team to disbursed the sourced files.
 Handling Cross Selling Team for CASA, Fixed Deposits and Life Insurance products @ Pondicherry.
 Mentoring the Sales Teams of both the branches for achieving assigned target.
Significant Highlights
 Dexterously distinguished the potential DSA (Direct Sales Associate) and appointed them to source
products and help them to reach the given target.
 Products handled: Personal Loan, STPL, CASA, and LAG (Gold Loan).
 Steered efforts for coordinating the regular training and updating the product knowledge to the sales
team.
 Effectively motivated the Sales Team & DSA regularly and assisted them to reach their target.
 Significantly attained the all time highest target in the month of Sep’08 and got rated-1 in the first
appraisal.
HDFC BANK Ltd., (HBL) @ Pondicherry as Business
Development Manager: JUN ‘02 – Mar’07
Accountabilities
 Guiding a Team Size of 9 Sales Executives for Direct sales and 2 Telle Callers for cross selling PL & BL.
 Supervising the daily activities of Sales Executives & assisting them to achieve target.
 Interfacing with Field Sales Officers for collecting files from customers, Credit & Operation Teams for
getting approval of collected files.