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Challenges in setting up an
  RDM Support Service
                  Gareth Knight
       Manager, LSHTM RDM Support Service


          Institutional Challenges in the Data Decade
     DCC Data Management Roadshow, 20 November 2012



                      This work is licensed under a
                  Creative Commons Attribution 2.0 UK:
                        England & Wales License
London School of Hygiene &
           Tropical Medicine
              What is the LSHTM?
   A university for research and postgraduate
education specialising in public health and tropical
                     medicine
   Constituent college of University of London

              A small institution
     12 academic departments in 3 faculties
              17 research centre
              10 research groups

                 But distributed….
    Recognised as one of world’s highest rated
      universities for collaborative research
   4000 students & 1,300 staff working in 100+
                     countries
Research Coverage
Many types of researcher   Many types of research data
                            Source:      Primary, secondary

                            Type:        Quantitative, Qualitative

                            Origin:      Paper/web survey, PDA
                                          capture, machine
                                          generated, etc.

                            Application:EpiInfo, EpiData, ArcGIS,
                                         STATA, FoxPro,
                                         OpenClinica, etc.

                            Sensitivity: Personally identifiable,
                                          Anonymised
Key drivers for data
      management and publication
Funding compliance              Openness/transparency




                 Interesting
               paper. Where’s
                  the data?




Researcher Demand               Enable further research
Key drivers for data
      management and publication
Funding compliance                                                    Openness/transparency


                                Good Research Practice

                       “Research conducted under LSHTM
                       auspices must be undertaken to the
                       highest standards in accordance with
                       good research practice”

                       “Researchers have specific
                       responsibilities for human research
                 Interesting
               paper. Where’s in particular to ensure their
                       subjects,
                       well-being, to retain confidentiality on
                  the data?
                       their involvement and to follow
                       principles in relation to management of
                       data.”
                       http://www.lshtm.ac.uk/research/about/guidelines_
                                on_good_research_practice.pdf




Researcher Demand                                                     Enable further research
Research Data Scoping Study
Research Data Working Group
     •Researcher as (initial) Data Champion
     •RDWG setup in Feb 2010
     •Membership comprised of research staff, librarians,
     archivists, and other staff


‘Raising Standards’ Study Recommendations
 •   Develop RDM policies and guidance for researcher use
 • Introduce taught course for staff and doctoral training on
   documentation and meta-data
 • Develop portal/gateway for discovery of key data assets;
                                                                     Report available:
 • Investigate methods for strengthening Archives Service to    http://blogs.lshtm.ac.uk/rdmss/
                                                                            outputs/
   provide relevant central support and guidance on DM
   issues, and establish resource implications


Recommendations fully accepted by SMT in mid 2011
LSHTM RDM Support Service
Funding:
    Wellcome Trust Institutional Strategic Support Fund,
    2012-2015
    2015 onwards: sustainable service, supported by
    varying funding

Scope:
    1. Establish documentary framework for RDM
    2. Develop education & training programme on DM principles
       and practices, and encourage sharing of good practice
    3. Develop institutional systems to catalogue and manage
       research data produced by School                                        Project Blog
    4. Operate an advisory service for research staff and students   http://blogs.lshtm.ac.uk/rdmss/

    5. Investigate further developments required to support RDM

•RDM Service located in Library & Archives Service
CHALLENGE 1:
ESTABLISHING RESEARCH SUPPORT
    NEEDS TO BE ADDRESSED
Requirements Gathering
  Researcher Needs                                         Funder Obligations




Web Survey & Face-to-face interviews
 Current approach for managing research
  data
 Support needs to help you to manage               Funder policies & grant expectations
  and share research                                Funding contract (in collaboration with P.I.
 117 respondents for web survey
         RDM Web Survey Documentation                   Health Funder Requirements for Data
   http://blogs.lshtm.ac.uk/rdmss/files/2012/10/               Management and Sharing
              WP4-WebSurveyV1.pdf                     http://researchonline.lshtm.ac.uk/208596/
Researcher challenges
                   Issues/challenges encountered when creating, managing,
                        and sharing research data (web survey results)




                                                              Other challenges
                                                              • Database creation & management
                                                              • Storage of physical questionnaires
Response Type
                                                              • Lack of time
 Multiple choice                                              • Software instability (particularly
checkbox + free                                                 NVivo)
  text for other                                              • Ability to enter & access data at
   challenges                                                   different locations
Training Needs
Interest in training on topics related to data management (web survey results)




                                                                             Note:
                                                         Graph omits percentages for other responses
                                                             (None, slight, moderate, no opinion)
CHALLENGE 2:
DEVELOPING RESOURCES TO SUPPORT
 MANAGEMENT OF RESEARCH DATA
Documentary Framework
                 Institution




              Domain/Department
 Oversight
 Regulatory
   Design
Management
  Conduct
Completion



                Project/Study
Research Data Management Policy

What is the purpose of an RDM Policy?
•   Establishes Research Data as an key research output/institutional asset
•   Establishes RDM as an key activity for good research practice

Who needs to comply with it?
•   Employed & honorary staff, research students on projects
•   Encourage for collaborators, contractors, and taught students

What type of data does it apply to?
•   Data types: Primary data, secondary data(encourage)
•   Funding source: Public (mandate), private (encourage),
    contract (exclude)
•   Source: Institution-owned Vs. consortium created

                                                                      Draft RDM Policy
                                                      http://blogs.lshtm.ac.uk/rdmss/files/2012/11/R
                                                                     DM-Policy-draft.pdf
Education & Training
    Face-to-face tuition                                        RDM Support website




         Teaching style:                                                           Topics:
Classroom, drop-in surgery sessions                                           Lifecycle stages
                                                                           Content structure
         Time allocation:
                                                                Intro, practice/standards, case studies,
          2-3 hours, 1 day
                                                                          further information
             Material:                                                            Launch
OERs that can be repurposed by staff                                        Available July 2013
                               Transferrable Skills Programme
      http://www.lshtm.ac.uk/study/applicants/pre-reg_msc_res/researchdegreecourseinformation/
Education & Training
                                Challenges
    Face-to-face tuition
                    Resourcing:             RDM Support website
                        Initial development time
                        Balance between support
                                         activities & infrastructure
                                         development
                                Provision of expertise:
                                       Information management
                                       Domain-specific
                                Timing:
                                       Teaching schedule
                                       Project timetable
         Teaching style:               React to emerging trends                   Topics:
Classroom, drop-in surgery sessions                                           Lifecycle stages
                                Form:
         Time allocation:              Practical Vs. Theory  Content structure
                                                   Intro, practice/standards, case studies,
          2-3 hours, 1 day Target audience:
                                                             further information
             Material:          Research students, early career Launch
                                What about established staff?
OERs that can be repurposed by staff                          Available July 2013
                               Transferrable Skills Programme
      http://www.lshtm.ac.uk/study/applicants/pre-reg_msc_res/researchdegreecourseinformation/
Technical Infrastructure

                                      Sensitivity of
                                          data
                      Data size




             Access
       requirements for                          Size of data
         collaborators


                                               Type of
              Ability to
                                            analysis to be
            access at site
                                             performed


                             Access speed
                               required




Factors contributing to decisions on where to store data
Technical Infrastructure

                                       Sensitivity of
                                           data
                       Data size




              Access
        requirements for                 Strategic approach required:
                                               Size of data
          collaborators
                                         1. Encourage uptake of existing
                                            infrastructure
                                              Type of
                                            (e.g. Novell iFolder, central store)
               Ability to
                                              analysis to be
             access at site
                                         2.    performed
                                               Enhance existing infrastructure   to fulfil
                                               research requirements
                              Access speed
                                required
                                               (e.g. Access speed, ISO 27001-2)
                              3. Address gaps in current service provision
                                  (Research Data Repository for ‘homeless’
Factors contributing to decisionsdata,where to store data
                                   on School-level data enclave)
                              Development & integration of various
                              systems requires cross institution approach
CHALLENGE 3:
   ESTABLISHING AN INFRASTRUCTURE
TO UNDERPIN THE RDM SUPPORT SERVICE
Service Infrastructure
                   • Type and level of support required by researchers & students
Scale of Service   • Type of support that can be offered using available resources
                     (funds, expertise)




    Roles &        • No. of roles associated with RDM Support Service
                   • What areas do the roles cover? (applications, disciplinary, depts)
responsibilities   • Expertise and skillsets required



                   • Resourcing staff (recruit vs. re-allocation)
 Resourcing        • Training and development requirements – link to career paths

Requirements       • Physical location of staff (central service, department level, both)
                   • Maintaining the technical infrastructure
Potential funding sources
  Central fund to support                                      Percentage / set
   staff & students with                                      amount of research
    teaching, advice &                                         grant to support
          systems                                               DM training &
  Allocation from Library                                         archiving
    & Archives budget?                        Allocated
                                              amount of
                            Central funds
                                             new funding
                                               grants



                             Service-led    Collaborative
                            development       research
                              projects        projects          Collaborate with
   Lead research grants                                             academic
   to develop resources                                        researchers/other
    for use by School &                                          institutions to
    broader community                                             develop DM
                                                                 infrastructure


                Minimise risk by utilising different funding sources
Summary
1. Determining needs of researchers & research institution
   •    What do they want?
   •    What do they need in order to meet funder obligations?


2. Determining how needs can be most effectively addressed
    • What needs can you address using current/future resources?
    • Approaches to addressing needs in short-term / on-going development


3. Providing sustainable infrastructure to operate support service
   •    Determining structure of support service
   •    Funding models to sustain over time
Thank You for your attention!




                               http://blogs.lshtm.ac.uk/rdmss/



Email:     Gareth.knight@lshtm.ac.uk   researchdatamanagement@lshtm.ac.uk
Twitter:        @gknight2000                      @LSHTMrdm
References
Documents
•   LSHTM Guidelines on Good Research Practice
    http://www.lshtm.ac.uk/research/about/guidelines_on_good_research_practice.pdf

•   Raising Standards – Lowering Barriers Report
    http://blogs.lshtm.ac.uk/rdmss/outputs/

•   RDM Web Survey Documentation
    http://blogs.lshtm.ac.uk/rdmss/outputs/

•   Health Funder Requirements for Data Management and Sharing
    http://researchonline.lshtm.ac.uk/208596/

•   Research Degree Course Information - Transferrable Skills Programme
    http://www.lshtm.ac.uk/study/applicants/pre-reg_msc_res/researchdegreecourseinformation/

Third party reports and images
•    http://www.telegraph.co.uk/science/science-news/5438844/Scientists-faking-results-and-omitting-
     unwanted-findings-in-research.html
     http://royalsociety.org/policy/projects/science-public-enterprise/report/
•    http://www.surf.nl/nl/publicaties/documents/what_researchers_want.pdf
•    http://www.clker.com/clipart-9367.html

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Challenges in establishing RDM support services

  • 1. Challenges in setting up an RDM Support Service Gareth Knight Manager, LSHTM RDM Support Service Institutional Challenges in the Data Decade DCC Data Management Roadshow, 20 November 2012 This work is licensed under a Creative Commons Attribution 2.0 UK: England & Wales License
  • 2. London School of Hygiene & Tropical Medicine What is the LSHTM? A university for research and postgraduate education specialising in public health and tropical medicine Constituent college of University of London A small institution 12 academic departments in 3 faculties 17 research centre 10 research groups But distributed…. Recognised as one of world’s highest rated universities for collaborative research 4000 students & 1,300 staff working in 100+ countries
  • 3. Research Coverage Many types of researcher Many types of research data  Source: Primary, secondary  Type: Quantitative, Qualitative  Origin: Paper/web survey, PDA capture, machine generated, etc.  Application:EpiInfo, EpiData, ArcGIS, STATA, FoxPro, OpenClinica, etc.  Sensitivity: Personally identifiable, Anonymised
  • 4. Key drivers for data management and publication Funding compliance Openness/transparency Interesting paper. Where’s the data? Researcher Demand Enable further research
  • 5. Key drivers for data management and publication Funding compliance Openness/transparency Good Research Practice “Research conducted under LSHTM auspices must be undertaken to the highest standards in accordance with good research practice” “Researchers have specific responsibilities for human research Interesting paper. Where’s in particular to ensure their subjects, well-being, to retain confidentiality on the data? their involvement and to follow principles in relation to management of data.” http://www.lshtm.ac.uk/research/about/guidelines_ on_good_research_practice.pdf Researcher Demand Enable further research
  • 6. Research Data Scoping Study Research Data Working Group •Researcher as (initial) Data Champion •RDWG setup in Feb 2010 •Membership comprised of research staff, librarians, archivists, and other staff ‘Raising Standards’ Study Recommendations • Develop RDM policies and guidance for researcher use • Introduce taught course for staff and doctoral training on documentation and meta-data • Develop portal/gateway for discovery of key data assets; Report available: • Investigate methods for strengthening Archives Service to http://blogs.lshtm.ac.uk/rdmss/ outputs/ provide relevant central support and guidance on DM issues, and establish resource implications Recommendations fully accepted by SMT in mid 2011
  • 7. LSHTM RDM Support Service Funding: Wellcome Trust Institutional Strategic Support Fund, 2012-2015 2015 onwards: sustainable service, supported by varying funding Scope: 1. Establish documentary framework for RDM 2. Develop education & training programme on DM principles and practices, and encourage sharing of good practice 3. Develop institutional systems to catalogue and manage research data produced by School Project Blog 4. Operate an advisory service for research staff and students http://blogs.lshtm.ac.uk/rdmss/ 5. Investigate further developments required to support RDM •RDM Service located in Library & Archives Service
  • 8. CHALLENGE 1: ESTABLISHING RESEARCH SUPPORT NEEDS TO BE ADDRESSED
  • 9. Requirements Gathering Researcher Needs Funder Obligations Web Survey & Face-to-face interviews  Current approach for managing research data  Support needs to help you to manage  Funder policies & grant expectations and share research  Funding contract (in collaboration with P.I.  117 respondents for web survey RDM Web Survey Documentation Health Funder Requirements for Data http://blogs.lshtm.ac.uk/rdmss/files/2012/10/ Management and Sharing WP4-WebSurveyV1.pdf http://researchonline.lshtm.ac.uk/208596/
  • 10. Researcher challenges Issues/challenges encountered when creating, managing, and sharing research data (web survey results) Other challenges • Database creation & management • Storage of physical questionnaires Response Type • Lack of time Multiple choice • Software instability (particularly checkbox + free NVivo) text for other • Ability to enter & access data at challenges different locations
  • 11. Training Needs Interest in training on topics related to data management (web survey results) Note: Graph omits percentages for other responses (None, slight, moderate, no opinion)
  • 12. CHALLENGE 2: DEVELOPING RESOURCES TO SUPPORT MANAGEMENT OF RESEARCH DATA
  • 13. Documentary Framework Institution Domain/Department Oversight Regulatory Design Management Conduct Completion Project/Study
  • 14. Research Data Management Policy What is the purpose of an RDM Policy? • Establishes Research Data as an key research output/institutional asset • Establishes RDM as an key activity for good research practice Who needs to comply with it? • Employed & honorary staff, research students on projects • Encourage for collaborators, contractors, and taught students What type of data does it apply to? • Data types: Primary data, secondary data(encourage) • Funding source: Public (mandate), private (encourage), contract (exclude) • Source: Institution-owned Vs. consortium created Draft RDM Policy http://blogs.lshtm.ac.uk/rdmss/files/2012/11/R DM-Policy-draft.pdf
  • 15. Education & Training Face-to-face tuition RDM Support website Teaching style: Topics: Classroom, drop-in surgery sessions Lifecycle stages Content structure Time allocation: Intro, practice/standards, case studies, 2-3 hours, 1 day further information Material: Launch OERs that can be repurposed by staff Available July 2013 Transferrable Skills Programme http://www.lshtm.ac.uk/study/applicants/pre-reg_msc_res/researchdegreecourseinformation/
  • 16. Education & Training Challenges Face-to-face tuition Resourcing: RDM Support website Initial development time Balance between support activities & infrastructure development Provision of expertise: Information management Domain-specific Timing: Teaching schedule Project timetable Teaching style: React to emerging trends Topics: Classroom, drop-in surgery sessions Lifecycle stages Form: Time allocation: Practical Vs. Theory Content structure Intro, practice/standards, case studies, 2-3 hours, 1 day Target audience: further information Material: Research students, early career Launch What about established staff? OERs that can be repurposed by staff Available July 2013 Transferrable Skills Programme http://www.lshtm.ac.uk/study/applicants/pre-reg_msc_res/researchdegreecourseinformation/
  • 17. Technical Infrastructure Sensitivity of data Data size Access requirements for Size of data collaborators Type of Ability to analysis to be access at site performed Access speed required Factors contributing to decisions on where to store data
  • 18. Technical Infrastructure Sensitivity of data Data size Access requirements for Strategic approach required: Size of data collaborators 1. Encourage uptake of existing infrastructure Type of (e.g. Novell iFolder, central store) Ability to analysis to be access at site 2. performed Enhance existing infrastructure to fulfil research requirements Access speed required (e.g. Access speed, ISO 27001-2) 3. Address gaps in current service provision (Research Data Repository for ‘homeless’ Factors contributing to decisionsdata,where to store data on School-level data enclave) Development & integration of various systems requires cross institution approach
  • 19. CHALLENGE 3: ESTABLISHING AN INFRASTRUCTURE TO UNDERPIN THE RDM SUPPORT SERVICE
  • 20. Service Infrastructure • Type and level of support required by researchers & students Scale of Service • Type of support that can be offered using available resources (funds, expertise) Roles & • No. of roles associated with RDM Support Service • What areas do the roles cover? (applications, disciplinary, depts) responsibilities • Expertise and skillsets required • Resourcing staff (recruit vs. re-allocation) Resourcing • Training and development requirements – link to career paths Requirements • Physical location of staff (central service, department level, both) • Maintaining the technical infrastructure
  • 21. Potential funding sources Central fund to support Percentage / set staff & students with amount of research teaching, advice & grant to support systems DM training & Allocation from Library archiving & Archives budget? Allocated amount of Central funds new funding grants Service-led Collaborative development research projects projects Collaborate with Lead research grants academic to develop resources researchers/other for use by School & institutions to broader community develop DM infrastructure Minimise risk by utilising different funding sources
  • 22. Summary 1. Determining needs of researchers & research institution • What do they want? • What do they need in order to meet funder obligations? 2. Determining how needs can be most effectively addressed • What needs can you address using current/future resources? • Approaches to addressing needs in short-term / on-going development 3. Providing sustainable infrastructure to operate support service • Determining structure of support service • Funding models to sustain over time
  • 23. Thank You for your attention! http://blogs.lshtm.ac.uk/rdmss/ Email: Gareth.knight@lshtm.ac.uk researchdatamanagement@lshtm.ac.uk Twitter: @gknight2000 @LSHTMrdm
  • 24. References Documents • LSHTM Guidelines on Good Research Practice http://www.lshtm.ac.uk/research/about/guidelines_on_good_research_practice.pdf • Raising Standards – Lowering Barriers Report http://blogs.lshtm.ac.uk/rdmss/outputs/ • RDM Web Survey Documentation http://blogs.lshtm.ac.uk/rdmss/outputs/ • Health Funder Requirements for Data Management and Sharing http://researchonline.lshtm.ac.uk/208596/ • Research Degree Course Information - Transferrable Skills Programme http://www.lshtm.ac.uk/study/applicants/pre-reg_msc_res/researchdegreecourseinformation/ Third party reports and images • http://www.telegraph.co.uk/science/science-news/5438844/Scientists-faking-results-and-omitting- unwanted-findings-in-research.html http://royalsociety.org/policy/projects/science-public-enterprise/report/ • http://www.surf.nl/nl/publicaties/documents/what_researchers_want.pdf • http://www.clker.com/clipart-9367.html