1. 01-AUG-2016
George Driver, 27839 AlderGlen Cir, Valencia, CA 91354,(323) 787-4921,georgej.driver@yahoo.com
CONFIDENTIAL RESUME
GEORGE DRIVER
EDUCATION: University of Phoenix, Phoenix, AZ
BS, Business/Accounting,3.54 GPA
COMPUTER
SKILLS: Advanced Excel, Word, and Oracle
EXPERIENCE: Princess Cruises,Valencia, CA 10/07 – 1/16
Accounting Clerk I (Accounts Receivable Collector) (6/11 – 1/16)
 Raised billing for new invoices, submitting adjustment when necessary on valid billings and collecting payments
due to Princess Cruises regarding Medical billings, Art billing, Commission Recalls, and all AMEX
Chargeback's.
 Worked with Travel Agencies, Insurance Companies and passengers in order to collect payment in which are
due to Princess Cruises.
 Worked closely with Global Fine Arts to determine how much is due on current Promissory Notes and when to
notify that the payments received are either partial or paid in full so this way they could either work with the
client to collect the remaining amount due or prepare the art items for shipment.
 Completed J&R Reports on time in order to meet management deadlines.
 Collected payments for passengers’reservations (worked very closely with numerous travel agencies).
 Provided accurate information to passengers and travel agencies regarding future and past reservations.
Princess Cruises,Valencia, CA
Accounting Clerk II (Chargeback'sSpecialist & Onboard Disputes Specialist) (8/10 – 6/11)
 Declined/Chargeback billings for onboard charges.
 Transportation Fees incurred due to early disembarkation/late embarkation.
 Submitted KREV Forms to Management for Approval (Refunds related to passengercomplaints travel agencies
commissions).
Cunard Line, Valencia, CA 7/09 – 8/10
Group Specialist Accounts (Sales Department)
 Made daily calls outs for Cunard's Concierge's Desk (Special Services Dept./ Used Business Objects to create
monthly call out spread sheets on Excel.
 Made and Sold White Star Luggage reservations and collecting funds (Working with DHL & Fed Ex to provide
passengerand travel agents with accurate information.
 Sold and Made Kennel reservations for sailing passengers on northbound and southbound transatlantic
reservations,(Building Excel spreadsheets/password protected on a monthly basis/Emailing the Ship's Purser to
provide accurate information regarding passenger’s pets,pet passports,required vegetarian treatments for pets to
sail.
Princess Cruises,Valencia, CA 10/07 – 7/09
Reservation Agent (Sales Department)
 Sold Cruises, made reservations and handling support calls with travel agents and directs customers.
 Collected payments for passengers’reservations (worked very closely with numerous travel agencies).
 Provided accurate information to passengers and travel agencies regarding future and past reservations.