13. From The Machine that Changed the World … “ Lean production is fragile. Mass production is designed with buffers everywhere---extra inventory, extra space, extra workers---in order to make it function. Even when parts don’t arrive on time or many workers call in sick or other workers fail to detect a problem before the product is mass-produced, the system still runs. However, to make a lean system with no slack---no safety net---work at all, it is essential that every worker try very hard.”
14. “ It is essential that every worker try very hard.”
17. The basic goal of Lean … Performance Potential Unlocking human potential How is human potential unlocked ? How do individuals move from disengagement to engagement ? Lean unlocks human potential and drives engagement
18. Unlocking the full potential of a workforce will spell the difference between success and failure in today’s global marketplace.
27. A conversation a new college graduate had with a Toyota plant manager. The setting was a staff meeting and the new manager was reporting on his successes…
28. The Core Belief of Lean… “ Dave, I know you’re intelligent and I believe you’re a hard worker but from now on at our staff meetings, I only want to hear about mistakes you and your team made . And I’m going to tell you about my mistakes. And, working together, we’re going to figure out how to eliminate these mistakes.” “ And at that moment I figured out what Lean manufacturing was about. The relentless pursuit of perfection.”
29. An Ernst & Young Seminar in 1986 Why haven’t any of you asked about what we believe? I don’t think you understand what we’ve been talking about.