1. George Kane
8627 Comanche Ave. Phone: (818) 521-0340
Winnetka CA. 91306 Email: gekane78@yahoo.com
Summary of Qualifications
Operations professional with over 10 years’ experience in planning, and managing of a
receiving department as well as multiple departments and as General Manager of a
drugstore. Contributing team player with exceptional communication skills and
outstanding customer service for internal and external customers. Known for flexibility in
working with diverse groups, and a positive attitude along with a good sense of humor.
Education
DeVry University
Sherman Oaks CA 91403
Bachelor of Science in Business Administration with a concentration of Project Management
GPA: 3.80
Grad Date: June, 2016
Professional Experience
Hickory Farms, Canoga Park, Ca
Sales Manager 10/2014 – 01/2015
Leading a seasonal kiosk to hitting a goal in sales while staying in budget to make the location as
profitable as possible.
 Plan, direct, and coordinate the daily activities for sales associates.
 Establish and maintain relationships with individual and business customers.
 Recruit and oversee training programs for all sales associates.
 Resolve customer complaints and issues in regards to product or services that were
provided.
 Maintain financial reports and merchandising standards
Muscle Motors, San Marcos, CA
Office Manager 07/2013 - 09/2014
Supporting company operations by maintaining office standards and systems while supervising
any and all staff.
 Worked on the building of websites, through the use of such programs as Wordpress and
WooThemes.

2. George Kane
 Maintained Amazon and eBay accounts by fulfilling customer orders and uploading new
product to the stores.
 Worked with vendors on carrying new product lines and locking in pricing to keep and
maintain a good profit margin.
 Performed monthly audits on Accounts Payable.
 Maintained office efficiency by planning and implementing office systems, layouts, and
equipment procurement.
 Worked with Logistics Company to schedule pickup and deliveries between venders and
customers.
 Attended weekly meetings with the owners to go over any issues and to give weekly
status updates on sales.
Rite Aid, Chatsworth, CA
Store Manager 9/2010- 7/2012
Lead store associates through the execution of company business plans/objectives to drive sales,
be profitable and provide a superior customer and associate experience.
 Attended to opening and closing the store and maintaining proper accountability for cash
handling and company banking.
 Managed an individual store while meeting store retail budgeted sales, margin, labor,
expenses and overall P&L monthly results to ensure operating EBITDA (Earnings Before
Interest, Taxes, Depreciation, and Amortization) and income are achieved.
 Determined staffing requirements, and interview, hire and train new employees, or
oversee those personnel processes
 Provided leadership and development for associates by communicating career
opportunities, providing regular performance feedback, and demonstrating SMILE and
RAPTAR behaviors to both external and internal customers and associates.
 Directed and assisted associates in performing all job duties necessary to provide a clean,
safe, and pleasing environment to customers and associates by following company
standards for safety regulations and overall store appearance both inside and outside of
the store; maintain and follow rules in Clutter Free.
 Maintained merchandise standards according to the POMP manual, profit planner,
corporate plan-o-grams and ongoing merchandise information.
 Responsible for price accuracy of goods in the store.
The Home Depot Expo Design Center, Los Angeles, CA
Operations Supervisor 07/2002 - 5/2009
The supervising of all backend operations of a multi-million dollar store with the object of
cutting cost and increasing profitability.
 Managed both Will Call and Receiving department successfully

3. George Kane
 Maintained supplies, and labor in a cost effective and efficient manner
 Established timelines for inventory and coordinated team members to ensure deadlines
were met
 Collaborated with store manager in maintaining the physical stability of the property
 Created a more efficient receiving department layout resulting in better customer service
and efficient inventory
 Settled customer problems, which resulted in higher customer satisfaction
 Verified and kept records of incoming and outgoing shipments and Performed store
audits
 Provided training on heavy machine operation, point of sales, and hazard materials for
individuals in the store to become certified
 Store Key holder. Opened store daily; verified vault amount, filed any damage reports,
prepared the store for customers
Volunteer Activities
Westside Thanksgiving Dinner, Veterans of Foreign War 2805
References: Available Upon Request