10 Key Stats to Shape your 2017 Sales Strategy Find out how online personalization, social media, and sales software represent the future of selling online. https://lab.getapp.com/infographic-the-future-of-selling-online/

1. The Future of Online Selling
10 key stats to shape your 2017 sales strategy

2. 85%
of consumers have
abandoned a
purchase online
GetApp Sales Trends Report 2016

3. cite a confusing website as
the reason they abandoned
a purchase online
cite lack of online support
as the reason they
abandoned a purchase
online
20%
of
consumers
12%
of
consumers

4. eCommerce
reviews websites
are the 1st choice
for 46% of
consumers when
researching a
product
GetApp Sales Trends Report
2016
* First preference choices

5. 52% of consumers
prefer to purchase
goods through
online
marketplaces
GetApp Sales Trends Report
2016

6. By 2018,
companies that
have invested in
online
personalization will
outsell companies
that haven’t by more
than 30%Gartner SWOT: Consumer Online
Marketplaces, Worldwide

7. think the sales
process needs
improvement to help
generate leads
use social media to
generate leads
67%
of salespeople
Only
15%
of salespeople

8. 86% of
salespeople have
seen an increase
in revenue since
they began using
sales software
GetApp Sales Trends Report
2016

9. 78% of
salespeople have
seen customer
satisfaction
increase by using
sales software
GetApp Sales Trends Report
2016

10. Sources
GetApp Sales Trends Report 2016: https://lab.getapp.com/why-
your-sales-strategy-is-broken-how-to-fix-it/
Gartner SWOT: Consumer Online Marketplaces, Worldwide:
https://www.gartner.com/document/3163930