For more than 5 years, Proof Strategies has been conducting the CanTrust Index as a leading source of knowledge and understanding of trust in Canada. In 2020, we have sampled Canadians three times so far, with our robust annual survey in January and follow-up surveys in May and September. Our data shows a unique Canadian story that is different from the narrative in other countries. We find the pandemic has elevated Canadians to unprecedented heights of trust in doctors and scientists as well as a higher trust in government. Worryingly, our senior leaders in corporations and other places need to do better. In these times of turbulence and transition, organizations have to be designed for trust.
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
2020 Proof CanTrust Report - January and May results
1. Client Name | Proof
April 21, 2020
Updated May 15, 2020
Proof CanTrust Index
2020 Results and Insights
cantrustindex.ca
2. OUR COMMITMENT TO TRUST IN CANADA
2
Now in its 5th year, Proof's CanTrust Index is a leading source of research and understanding of
trust in Canada. We are committed to studying and measuring trust and sharing our findings
because societies can’t function without it. Proof Inc. is the largest wholly Canadian-owned
public relations, public affairs and events consulting firm in the country,
operating in five offices with more than 200 people.
In 2020, we advanced our research and surveyed 2,500 Canadians through two studies in January
as COVID-19 began its extraordinary disruption of our world. In addition to our benchmark questions,
this year we examined our citizens’ disposition to trust, sense of National and local identities
as well as values to further inform our understanding of what makes Canada unique.
Trust is more critical now than it ever was given the current state of the world.
Actions taken throughout the COVID-19 crisis and recovery will not only impact
an organization’s reputation, but also its long-term survival.
Canada’s COVID-19 pandemic recovery plan must include building trust.
This is our moment of truth.
3. FLASH: May Follow up Survey
3
Proof followed up with Canadians in May 2020 to see how trust levels changed as COVID-19 arrived
• In May 2020, Proof conducted a follow up survey to measure how trust has shifted in the wake of
COVID-19 reaching Canada’s shores.
• Since January, there has been a heartening increase in trust in several key groups of Canadians including
doctors, scientists, not-for-profits and governments. It is clear the country is putting its faith in
government and essential workers to guide us through the crisis.
• However, the increase in trust has not been all-inclusive. In the same period, trust in CEOs has declined
to an all-time low, demonstrating the fact CEOs need to better-understand the values of their employees
and how to communicate with them effectively during the crisis.
Online survey of 1,000 Canadians conducted May 1–3, 2020
4. When you think about recent events, how much do you trust each of these people or groups of people to do the right
thing for Canada, Canadians and our society in general? – Online survey of 1,000 Canadians conducted May 1-3, 2020. 4
FLASH: Stratospheric Trust Levels for Doctors and Scientists during COVID-19
Not for
profits/
charities
Governments Doctors Scientists Educators CEOs
January May
Small/Medium
Business
5. January Study Methodology
5
This report provides a summary of findings from Proof’s general population study.
• 1,500 interviews using a national opt-in panel administered by The Logit Group.
• Participants completed the survey instrument online from either a mobile device or a desktop computer.
The study was completed in both official languages: 1,260 in English and 240 in French.
• Sample is representative of Canadian population statistics by region, age & gender.
• Fieldwork was conducted January 17th through January 27th, 2020.
Proof conducted a second study this year of 1,000 employees exclusively to gain a benchmark of trust
within Canadian workplaces. If you would like to learn more about that study, please contact
Bruce MacLelllan at bmaclellan@getproof.com, 416.969.2727 or visit cantrustindex.ca.
6. Executive Summary
6
• Canadians have a high disposition to trust and hold very distinctive values, which inform our own
evaluation of trust in others. Our citizens identify very highly as Canadian and share a sense of belonging
to Canada. Trust is associated with identity. Our research found that the stronger the sense of belonging
and identification as “Canadian”, the greater the willingness to trust.
• Our research shows steady trust in public services. Trust in the RCMP, for example, is at 61 percent, trust
in our health care system is at 57 percent, and trust in the education system at 55 percent.
• Similarly, our research shows relatively high levels of trust in important services during this pandemic like
hospitals at 66 percent, grocery stories at 58 percent and banks at 48 percent.
• Another distinctly Canadian feature of trust is the number of newcomers arriving with relatively higher
baseline levels of trust, serving to raise the national average.
7. Executive Summary
7
• Trust in the news media is proving resilient and up slightly to 44 percent in 2020 from 40 percent in
2019. This trust may grow further as Canadians rely on news media for up-to-date information and as
audiences grow during the COVID-19 crisis.
• Friends and family (78 percent), scientists (70 percent) and medical doctors (76 percent) top the trust
scale as sources for reliable information, while politicians are at a dismal 12 percent.
• Considering our high disposition to trust, it is concerning that trust remains low in many areas. Our
overall trust index this year hovers at 38 percent (39 percent in 2019, down from 45 percent when we
began this study five years ago). Of note, the trust index increases among those with a higher
disposition to trust (up to 55 percent).
• Younger Canadians exhibit a lower disposition to trust than older Canadians and have lower trust scores
in many areas of our research.
8. Executive Summary
8
• The largest trust gaps in Canada are regional, with Albertan alienation and younger people who need to
see the economic system and their leaders working for them.
• An important area of concern, especially now, is low trust in our leaders. Employees give their employer
a C grade in efforts to build trust internally. Further, the overall trust level of Canadians in CEOs has
fallen from 55 percent in 2018 to 38 percent in 2020.
• CEO trust levels are weakest with younger and lower paid employees. Moreover, when we asked
Canadians who they trust as sources of reliable information, business executives were trusted by only 28
percent.
• How leaders and businesses behave now and into the future will have an important impact on shaping
trust levels of young people. It’s clear, especially now, that trust needs to be part of Canada’s recovery
plan and our leaders need to understand and measure trust.
10. Trust Defined
What is Trust?
There are a myriad of definitions of trust. In order to provide
high-quality data and conclusions based on solid evidence, at
the outset of the survey, we defined what we meant when we
wrote “trust”.
We defined trust as:
“The willingness to be vulnerable to the actions of another party
based on positive expectations of the intentions or behaviour of
that party."
When we surveyed Canadians this year in our general population
survey, 85 percent agreed with this definition. In our employee
study, 91 percent of respondents agreed with this definition.
This definition is based on the widely cited work of
Rousseau et al. (1998).
10
11. 11
Just as there are many definitions of trust, there are
different ways of measuring trust. One way is
measuring ‘propensity or disposition to trust’ – a
personality trait that is a part of each individual. This trait
informs how we tend to “see” others – in either an
optimistic or pessimistic way.
Disposition to trust develops as a result of previous
developmental experiences, specific culture,
and from other personality traits.
A person with high trait-trust assumes most
people are fair, honest and have good intentions.
People with low trait-trust see others as selfish
or devious and tend to be more
cynical and skeptical themselves.
The assumption that people
are basically honest and
well-intentioned has a
number of important
implications for the ability to
function in complex social
systems
(Couch et al. 1996)
Canadians’ Disposition to Trust
12. It takes time and life experience to build trust.
Consistent with research, younger Canadians exhibit a lower disposition to trust than older
Canadians and must be given the opportunity to further develop this aspect of themselves.
Costa & McCrae (1992) 12
Many Canadians see Others as Honest, Trustworthy and Well-Intentioned
ALL CANADIANS
I think most of the people
I deal with are honest
and trustworthy
I believe most people
are well-intentioned
My first reaction is to
trust people
13. Younger Canadians are less disposed to trust than are older Canadians.
High trust
disposition
28%
Moderate trust
disposition
61%
Low trust
disposition
11%
13
Read as: 28% of the Canadian population are in the high trust disposition category; 29% of males and 27%
of females are in that category.
Individual Disposition to Trust is Heavily Informed by Age
Total
Male
Female
<25
25-49
50-59
60+
BC
AB
M/S
ON
QC
AT
High Trust Disposition Index
14. Client Name | Proof
TRUST IN CANADA:
OUR INSTITUTIONS, ORGANIZATIONS AND
LEADERS
15. Canadians continue to express reservations in their willingness to trust the country’s basic
institutions. Canada is not yet rebounding from low trust scores
and is at our lowest point in five years.
15
Five institutional components of Canadian society were aggregated to create an overall trust score. This included trust in
charities, media, small businesses, medium businesses, governments and large corporations.
Canada’s Overall Trust Index Remains Stable but Weak
2016 2017 2018 2019 2020
16. 16
Aggregate trust in charities, media, small businesses, medium businesses, governments and large
corporations.
Those over 50 years of age and Newcomers to Canada Have Higher Trust Scores
25-49 50+ Born in
Canada
Born
elsewhere
17. No difference by gender; those 25-49 are the least trusting of Canadian
institutions on an aggregate level.
17
Aggregate trust in charities, media, small businesses, medium businesses, governments and large corporations.
Late Millennials and Gen-X are Least Trusting
Total Male Female <25 25-49 50+
2019 2020
18. And those who arrived more recently to Canada are more trusting of
Canadian institutions on an aggregate level.
18
Aggregate trust in charities, media, small businesses, medium businesses, governments and large corporations.
Newcomers to Canada Report Significantly Higher Trust Scores
Canada’s Trust
Index Score
Born in
Canada
Born
Elsewhere
Longer than
15 years
Under 15
years
19. Aggregate trust in charities, media, small businesses, medium businesses, governments and large corporations.
19
Alberta Least Trusting; Quebec & Atlantic More Trusting
Total BC Alberta Man/Sask Ontario Quebec Atlantic
2019 2020
20. The Trust Disposition Score predicts aggregate trust ratings by a factor of over two to one.
20
Trust Disposition Levels Impact Trust General Ratings Significantly
Canada’s Trust
Index Score
High Trust
Disposition
Moderate Trust
Disposition
Low Trust
Disposition
21. Q:Thinking again about Canada, to what extent are you willing to trust the following organizational categories to be
competent and effective and to do the right thing? 1 means you “trust very little” and 7 means you “trust a lot”.
21
In 2020 Trust is Rebounding in News Media & Large Corporations Slightly
Not-for-Profits/Charities News Media Governments Small/Medium
Corporations
Large Corporations
2016 2017 2018 2019 2020
22. BC AB M/S ONT QC ATL
Not-for-Profits/Charities 51% 41% 53% 47% 52% 57%
News Media 45% 36% 47% 41% 50% 54%
Governments 38% 26% 31% 31% 37% 36%
Small/Medium Corporations 38% 26% 31% 31% 37% 36%
Large Corporations 28% 23% 20% 24% 34% 22%
22
Alberta Sets the Bar on Low Trust
23. Q: Thinking about Canada and the province and city you live in, please rank the people in each role according to where you
live for how much you trust them to do what is right for Canada, Canadians and our society, using a seven point scale, where
‘1’ is “trust very little” and ‘7’ is “trust a lot”.
23
Trust in Political Leadership Remains Low
The Governor
General
The Prime Minister Your Provincial Premier Your Community Mayor
2016 2017 2018 2019 2020
24. BC AB M/S ONT QC ATL
The Governor General 49% 43% 47% 47% 40% 51%
The Prime Minister 40% 25% 32% 42% 42% 45%
Your Premier 42% 38% 37% 28% 49% 36%
Your Mayor 45% 41% 36% 43% 49% 52%
Q: Thinking about Canada and the province and city you live in, please rank the people in each role according to where you live for how much
you trust them to do what is right for Canada, Canadians and our society, using a seven point scale,
where ‘1’ is “trust very little” and ‘7’ is “trust a lot”.
24
Trust in the Prime Minister is Acutely Low in Alberta, Manitoba & Saskatchewan
25. Trust in the judicial system is showing decline;
financial markets and Parliament remain low.
Q: Thinking about Canada, to what extent are you willing to trust the following institutions to operate competently and
effectively and to do the right thing? 1 means you “trust very little” and 7 means you “trust a lot”.
25
Higher Trust for Uniquely Canadian Institutions, but Political Institutions are Considerably Lower
Canadian
Military
RCMP Canadian
Healthcare
System
Canadian
Education
System
Free &
Independent
Press
Canada’s
Central
Bank
Canada’s
Judicial
System
Canadian
Financial
Markets
Canadian
Senate
Canadian
Parliament
2018 2019 2020
26. 26
Trust in Many Canadian Institutions is Significantly Higher Among Those Over 50
Canadian
Military
RCMP Canadian
Healthcare
System
Canadian
Education
System
Free &
Independent
Press
Canada’s
Judicial
System
Canadian
Senate
Canadian
Parliament
25-49 50+
27. Client Name | Proof
<#>
NATIONAL & LOCAL IDENTITY,
VALUES PERFORMANCE & TRUST
28. Why National and Local Identities Matter
Research has shown that the construct of ‘identity’ is highly correlated
with trust. When we inquire about national or local identities, what we
are measuring is the sum of each individual’s sense of belonging or
“closeness” to a given nation, city or community.
National and local identities occur as a result of common elements
that people share and experience such as culture (e.g.; values),
language, history and symbols and the “level of awareness”
of these elements.
We measured Canadians’ level of identification by asking this
question: “When thinking about belonging to the place where you
live, how close do you feel to…your town or city, province, Canada &
North America.
(Very close, Close, Not very close, Not close at all, Can’t choose)
The Bottom Line:
A key function of identity is to promote a wide radius of trust.
Societies thrive on trust – but they need the widest possible
radius in order to flourish.
28
29. Canadians Overall Claim to Have a Strong Sense of National identity. This is encouraging.
Gen-Zs, Boomers and our Elder Generation feel the closest to Canada,
while Millennials have the lowest sense of belonging across the board.
Very/Somewhat Close to Canada Very/Somewhat Close to Province
Very/Somewhat Close to CityQ: When thinking about
belonging to the place you live,
how close do you feel to…
29
30. Greater National Identity in Canada Correlates With Higher Levels of Institutional Trust
The closer one claims to feel to Canada, the significantly more trusting they tend to be in the
institutions that are empowered to protect and support them.
Canadian
Military
RCMP Canadian
Healthcare
System
Canadian
Education
System
Free &
Independent
Press
Canada’s
Central
Bank
Canada’s
Judicial
System
Canadian
Financial
Markets
Canadian
Senate
Canadian
Parliament
Feel Close Not Close
Closeness to Canada
30
31. Why the Evaluation of our Country's Values Performance Matters
Values Performance is a key element of the construct of identity.
The stronger the identity, the wider the radius of trust.
We derived the values we inquired about from the experts
at the Canadian Index of Well-Being. They include a composite
index of 8 interconnected domains (Diversity, Fairness, Inclusion,
Economic Security, Safety, Sustainability, Equity, Health).
We added our own that are closely linked to identity (Freedom,
Democracy) and current values we know to be in a state of
change (like Privacy).
Values Performance can also be an indicator of Canadians’
Quality of Life and can be used as a companion measure of
social progress next to the GDP.
31
32. Our values inform our overall levels of trust in others.
32
Overall, Canadians do not Feel Canada is Living up to its Values
Q: In thinking about Canada as a country, please rate how well you think Canada is performing in the
following areas (listed as above) – Scale 1to 5; Poor, Fair, Good, Very Good, Excellent.
33. Total GenZ Millennials GenX Boomers Older
Freedom 51% 56% 45% 50% 55% 60%
Democracy 40% 43% 36% 38% 43% 54%
Diversity 39% 47% 42% 40% 37% 20%
Safety 37% 45% 37% 37% 34% 46%
Health 31% 45% 31% 28% 27% 37%
Inclusion 29% 34% 29% 29% 29% 19%
Fairness 27% 35% 27% 25% 25% 23%
Privacy 25% 36% 25% 25% 22% 29%
Equity 25% 37% 27% 25% 19% 29%
Sustainability 25% 36% 26% 23% 22% 27%
Economic Security 12% 35% 22% 20% 17% 24%
33= significantly higher score compared to other generations; = significantly lower score compared to other generations
Gen Z Most Optimistic About the Extent to Which Canada is Living up to its Values
Boomers and Elder Canadians rate Canada significantly lower than other age cohorts.
Millennials and Gen X are not far behind. This puts our sense of national identity at risk.
34. Low Values Performance Scores Impact our Level of Trust
Scores represent the indicated group’s evaluation of Canada’s values performance on a scale of 100.
Overall index score included for baseline comparison purposes.
OVERALL VALUES INDEX SCORE
Among those who say they feel close to Canada
Among those who say they do not feel close to Canada
Among highly trusting Canadians
Among low trusting Canadians
Among high trust disposition Canadians
Among low trust disposition Canadians
34
35. TRUST SCORES
FOR CORPORATE CANADA, CEOS
AND SENIOR MANAGERS, BUSINESS
SECTORS & INDIVIDUAL COMPANY RATINGS
36. CEO trust is highly dependent on income levels.
Less affluent = less trusting of the CEO.
Q: Thinking about Canada and the province and city you live in, please rank the people in each role according to where you
live for how much you trust them to do what is right for Canada, Canadians and our society, using a seven point scale,
where ‘1’ is “trust very little” and ‘7’ is “trust a lot”.
36
Trust in Canadian CEOs at an All Time Low
2016 2017 2018 2019 2020 < $50K
Income
$50-150K
Income
Over $150K
Income
37. WE ASKED CANADIANS WHO ARE
EMPLOYED TO GRADE THEIR EMPLOYER
ON A TRUST SCALE FROM A TO F.
WE INDEXED THEIR RESPONSES
TO PROVIDE GRADING.
38. . . . . . . .
Q: If you were to grade your employer on their capacity to BUILD trust with external stakeholders (clients, customers, suppliers, partners
etc.) what grade from an A+ to an F would you give them (where A+ means exceptional and F means failure)?
The further employees are from the C-suite, the lower they will grade their employer.
38
Employees Give Their Employer a ‘C’ in Building Trust
Total Senior
Executives
Middle
Managers
Junior
Managers
Administrative
Workers
Labourers Front Line
Service
39. Hospitals and food retail most trusted; social media platforms least so.
Q: Thinking about Canada and the economy, to what extent are you willing to trust the following industries to: operate
competently and effectively and to do the right thing? 1 means you “trust very little” and 7 means you “trust a lot”.
39
Trust in Industry Sectors
40. Q: Thinking about the businesses and brands that operate within Canada, to what extent are you willing to
trust the following companies to operate competently and effectively and to do the right thing? 40
Google has High Volume Trust, SNC Lavalin Trust is Lowest
41. The sharing economy platforms receive low level trust scores,
although among younger Canadians, the scores are higher.
41
Trust is not Always Shared
Total <25 25-49 50+
Airbnb Uber
42. The telecommunication companies are in the bottom third of trusted companies this year.
42
Telco’s Dial Wrong Number on Trust
Telus Bell Rogers Huawei
43. Huawei and SNC Lavalin are at the bottom of the list in 2020.
Facebook and Twitter remain low.
43
Trust Penalty Box
Airbnb Uber Facebook Twitter Huawei SNC Lavalin
44. After a 6-point gain in 2019, Tim Hortons dropped those 6 points again in 2020.
While relatively high among corporate entities in Canada, the decline underscores the need to
continue to reinforce trust measures among Canadians on an ongoing basis.
Region:
BC 51%
AB 49%
M/S 50%
ON 50%
QC 62%
ATL 63%
44
Trust Relapse for Tims?
2018 2019 2020
45. Having “values close to my own” is the #1 factor that makes a company more trustworthy.
Q: On a scale of 1to 7 to what extent do you think each item below will make a company or
brand MORE trustworthy, 1 means “very little” and 7 means you “trust a lot”. 45
Corporate Behaviours that Build Trust
Having values that are close to my own
Creating local employment opportunities
Having a leader that communicates openly
Is endorsed by my friends and family
Having a brand, product or service that meets my needs
Investing in my local community
Being Canadian-owned and operated
Having a clearly stated corporate or social purpose
Being in a highly regulated sector
Being innovative
Committing to inclusion and diversity
Supporting charitable causes
Advocating for positive social change
Knowing someone who likes working there
Having a compelling story
Is endorsed by an influencer that I follow
46. Client Name | Proof
<#>
TRUST IN INFORMATION
PROVIDERS & SOURCES
47. There are clearly three levels of trust in information providers. Top trust tier includes friends and family,
doctors, scientists and educators. Trust scores are relatively consistent regardless of age.
Q: On a scale of 1 to 7, please indicate how much you are willing to trust each of the following CATEGORIES OF
PEOPLE for RELIABLE information. 1 means you “trust very little” and 7 means you “trust a lot”. 47
Family & Friends, Doctors, Scientists and Educators are in the Trust Hall of Fame
Friends
& Family
Medical
Doctors
Scientists Educators Journalists Bankers Religious
Leaders
Business
Executives
Bloggers/
Influencers
Celebrities Politicians
48. 48
Bloggers and Celebrity Endorsers Two Times More Trusted Among Younger Canadians
Bloggers/Influencers Celebrities
<25 25-49 50+ <25 25-49 50+
49. BC AB M/S ONT QC ATL
Family & Friends 80% 73% 78% 77% 79% 83%
Medical Doctors 78% 69% 75% 74% 79% 83%
Scientists 71% 62% 69% 69% 76% 77%
Educators 70% 58% 65% 63% 68% 75%
Journalists 46% 34% 39% 38% 52% 59%
Bankers 45% 37% 40% 37% 42% 55%
Religious Leaders 33% 34% 39% 35% 27% 45%
Business Executives 30% 26% 32% 27% 31% 26%
Bloggers/Influencers 19% 13% 20% 16% 17% 22%
Celebrities 17% 14% 14% 12% 19% 18%
Politicians 12% 10% 8% 12% 16% 12%
49= significantly higher score compared to other regions; = significantly lower score compared to other regions
Regional Trust Breakdown in Information Providers and Sources
50. More than half of all Canadians say they trust the institution of Canada’s free & independent press…
more than they say they trust the individual providers.
50
News Media is Weathering the Storm
Free &
Independent Press
News Media Journalists
51. 51
Q: On a scale of 1 to 7, please indicate how much you are willing to TRUST each of the following to provide you with
RELIABLE information. 1 means you “trust very little” and 7 means you “trust a lot”.
Traditional more Trusted than Social Media Platforms
52. Total <25 25-49 50+
Newspapers 55% 55% 48% 60%
Television 53% 43% 46% 61%
Online news 49% 44% 45% 53%
Radio 53% 38% 49% 60%
Facebook 25% 29% 28% 22%
Instagram 24% 42% 27% 19%
Twitter 23% 35% 24% 19%
52
= significantly higher score compared to other regions; = significantly lower score compared to other regions
Age has an Impact on Trust Across Media
53. 67% of all Canadians are verifying information all or most of the time.
This remains true across regional and demographic cross-sections of the Canadian population.
53
Q: When the information you are consuming is on a topic that is important to you, how often will
you verify it’s true through other sources?
With the Fall of Trust Comes the Rise of Verification
All the time Most of the time Some of the time Rarely Never
54. 54
Q: On a scale of 1 to 7, please indicate how much you are willing to TRUST the following sources to provide
you with RELIABLE information. 1 means you “trust very little” and 7 means you “trust a lot ”.
Product Sampling and Search Results Have Highest Trust Levels
Product
Sampling
Internet
Search
Results
Online
Reviews
Company
Websites
Traditional
Media Ads
Email
from
Brands
Digital
Ads
Social Posts
from Brands
Network
Shared
Posts
Blogs
2016 2020
56. LIVING VALUES SPEAK
LOUDER THAN WORDS
A company’s values are even more important in a time
of crisis and the litmus test of all communications.
Communications during this pandemic that align with your
company’s values will become a channel for building integrity
and competence-based trust across your organization.
56
57. 57
EMPATHY = RELEVANCE
You won’t build trust if your messages aren’t relevant.
In this type of environment there is unprecedented fear and anxiety.
Communication becomes most relevant to people when it
expresses an understanding of their experience.
58. 58
TRUST BY EXAMPLE:
MIDDLE MANAGERS ARE
MEGA INFLUENCERS
Although senior leaders must always remember to walk their talk,
employees are generally more inclined to trust their direct manager.
Earn the trust of your middle managers and then empower
them to build the trust capacity of your organization.
59. 59
UNDERSTAND NEW CANADIANS
AND BUILD RELATIONSHIPS
FOR THE LONG HAUL
New Canadians are the main source of population
growth in Canada. They arrive in Canada with higher trust
than multigenerational Canadians, but after 15 years the window of
trust closes and they become less trusting.
60. MEASURE YOUR TRUST
If you aren’t measuring trust, you don’t know if you are building it.
An accurate measurement of organizational and leadership trust
should be part of every CEO's performance report.
TRUST IS CRITICAL TO THE SUCCESS OF YOUR BUSINESS
NOW, MORE THAN EVER.
60
61. Thank You
FOR MORE INFORMATION ABOUT OUR STUDIES AND
HOW TO BUILD TRUST IN YOUR ORGANIZATION,
PLEASE CONTACT:
Bruce MacLellan
bmaclellan@getproof.com
416.969.2727
Vanessa Eaton
veaton@getproof.com
416.969.2713
cantrustindex.ca