1. GINNY ASHWOOD
710 Champion Court, Garland, TX 75043 | C: 214 649 9067 | gashwood@yahoo.com
Summary
To find an environment where knowledge and leadership skills can be utilized for professional growth with a
global corporation. Eager to utilize global mobility operations and supplier support skills to improve employee
experiences for corporate growth opportunities.
Skills
10 years of global mobility customer and client support
Self-motivated and self-learner; off site employee for 8 year
Vendor and supplier process expert
Organizing team procedures for maximum work efficiencies
Experience
Senior Global Assignment Consultant
SIRVA • Oct 2013 - present
Senior team leader for team of 30
New hire training and retention
Assist Manager in key day to day client and team needs
Reliable leader for trust; fostering growth and respect with larger team
Manage resolutions for any escalations; internal for team, external for customer, and client contacts
Planned group specific monthly meetings to build efficiencies and resolve any negative trends; support
staff and client contacts
Compensation and Payroll management for all allowances
Billing resolution for client billing and supplier invoicing
Tax and Immigration management and support for multiple clients (small, mid to large, tri-regional global
accounts)
Implemented team best practices for day to day customer support and to empower others to achieve
stellar customer support
Personal customer support levels exceeding company goals each quarter
Senior Expatriation Assignment Consultant
Cartus • June 2005 – Oct 2013
Implementation Consultant for global international accountwith client visits to London, England and
Prague, Czech Republic
Policy expert for three global teams
Knowledge of best practices for customer and client satisfactions
Presented, launched, and successfully implemented additional policy support suggestions to client for
customer satisfaction
Created new vendor relationships for gap of policy support
Projects

2. Implementation lead for 2 new global client vendor transitions
Created and launched project for templates/texts, utilized by SIRVA Americas
Formed outlook process instructions for ease in access and organization for sharing individual email
inbox; best practices put in place
VIP process designed with checklist for first-rate support needed for key Executive moves
Partnered with Compensation team on best practices for client specific ongoing payment and payroll
processing
Awards
SIRVA Leads People Effectively
Client requested SIRVA employment for transition of vendors
Cartus Account Management Leadership Award
Education
Counseling
East Texas State University Commerce, TX, USA
Chi Omega Fraternity
Member of PAL (State of Texas Foster Child Program)