1.
E-Government Practices and
Future Direction in Sweden
Annika Bränström
Director General, Swedish Companies Registration Office
Chairman, Swedish eGovernment Delegation
Deputy Chairman, Swedish eIdentification Board

2.
Sweden • 450 000 sq.km.
• Population 9,5 million
• 23 persons/sq.km.
• Stockholm, pop. 2 000 000
• Gothenburg, pop. 900 000
• Malmö, pop. 650 000
• 21 counties/290 municipalities
Stockholm
• 93 % Access to the Internet at
Gothenburg home
• 86 % Access to broadband at
Malmö
home
• 5 % Never used a computer
*Individuals aged 16-74
Source: Sweden Statistics 2012

3.
12 Ministries
Ministry of Rural Affairs Ministry of Education Ministry of the
Ministry of Culture E Ministry of Employment
Ministry of Health
Ministry of Defence Ministry of Justice
The Ministry for
Ministry of Finance Ministry of Enterprise
Foreign Affairs
Prime Minister's Office
More than 250
autonomic
authorities
2011-03-04

4.
Need for a delegation
• Autonomous Government Agencies
• Duplication of work occurs
• Governance and inter-agency coordination
needed
• Increase the efficiency
• Develope more user-friendly interfaces for
eServices

5.
Goals & Purpose
• As easy as possible for as
many as possible
• IT in the service of people
– Simplify life for individuals and businesses.
– Smarter and more transparent public sector
supports innovation and participation.
– An effective and more efficient public sector.
2012-11-13

6.
The eGovernment Delegation
17 of them got the challenging task…
The Swedish Agency
for Economic and
Regional Growth
The Swedish
The Swedish
mapping, cadastral and
Employment Agency
land registration The Swedish Tax
authority Agency
The Swedish
Companies The Swedish
Registration The Swedish Association of Local
Office Migration Board Authorities and
The Swedish Regions
Customs
The Swedish
Social Insurance
Administration The Swedish Transport
Agency
The Swedish The Swedish National
Civil Archives
Contingencies
Agency
Swedish Board for Study Support
The Legal, Financial The Swedish
and Administrative National Police
Services Agency Board The Swedish Pensions Agency
2012-11-13

7.
The eGovernment Delegation
• Draw up and develop strategy
• Coordinate development projects
• Follow up impact
• Coordinate IT standardisation
issues
• Assist the Government in
international work
• Open data (PSI) and social media
– Interim reports twice a year
– Final report by 31 December 2014

8.
Businesses Citizens
PRODUCTS AND CHANNELS
Printed matter
Agencies, Personal meetings
Verksamt.se Sector Portals municipalities Telephone
websites Etcetera
SHARED INFRASTRUCTURE
Basic data Basic data
business person
”My power of
eID ”My messages”
attorneys”
Basic data Basic data
”My cases” ”My e-archive” Etcetera GIS …
GOVERNMENT AGENCIES
Back-end Data and Information
Systems Archives and service
2012-11-13

9.
eID in Sweden
• App 4,5 million eIDs, population 9
million
• The private sector is the provider of
eIDs
• The public sector purchases
autentication and e-signature services
on a commercial usage basis
• 250 million autentication transactions
last year
• 15 million electronic signatures in public
sector
• No qualified electronic signatures

10.
Important pieces and challanges
• Coordination
– Processes
– Connect and sharing
information
– Standards
– Architecture
• IT
• Information
• Regulations
• Financing
2012-11-13

11.
www.edelegationen.se
www.edelegationen.ning.com
www.facebook.com/edelegationen
www.twitter.com/edelegationen