Take a peek under the hood of JIRA Data Center. Learn how Pitney Bowes implemented Data Center including configuring shared resources between nodes, and getting nodes to talk to each other. Peter will also touch on issues to consider before implementing JIRA Data Center.

1. #atlassian

2. JIRA Data Center Implementation at
Pitney Bowes
Peter Strickland • Subject Matter Expert • Pitney Bowes • @peter0224

3. Who Is Pitney Bowes
• More than a postage
meter company
• Facilitate Global
Commerce
• Location Intelligence
• Geocoding and Reverse
Geocoding

4. Why do we use JIRA
• 1600 developers worldwide
• Geographically separated development teams
• 4 different continents
• Integrates with other tools
• Atlassian tools
• Non-Atlassian tools
• Easy to maintain

5. Why upgrade to JIRA Data Center?
• Hardware was at end of life
• Switch from physical hardware to virtual hardware
• Multiple single points of failure
• Performance
• High availability
• Scalability

6. JIRA Instance
Details

7. 400,000
JIRA Issues

8. 400 projects
340 custom fields
90 workflows
~16,000 attachments
~48,000 comments

9. Implementation

10. Start
JIRA
SQL
Server

11. Step 1: Add Proxy Server
HA
Proxy
JIRA
SQL
Server
• HAProxy
• Free
• GNU General Public License
• Used by well established
Internet companies
• Able to better monitor usage

12. Step 2: Upgrade JIRA
HA
Proxy
JIRA
SQL
Server
• Version 5.1.5 to 6.3.1

13. Step 3: Setup Single Node Cluster
• NFS Mount on SAN
• Need cluster license
• cluster.properties file
HA
Proxy
JIRA
Share
Disk
SQL
Server

14. HA
Proxy
JIRA
Share
Disk JIRA
SQL
Server
Step 4: Add Second Node

15. Next Steps
• Migrate physical computer to VM
• Migrate SQL server to a VM
• Expose JIRA to the internet via a HAProxy server
• Cluster the proxy servers
HA
Proxy
JIRA
Share
Disk JIRA
SQL
Server
Separate
VM
Disk

16. Build Redundancy
• Multiple
• Proxy servers
• Multiple JIRA servers
• SQL Servers
• We opted not to
• Take advantage of VMware cluster

17. Upgrade Smartly
• Small incremental steps
• If you find an issue. Stop
• Don’t forget your plugins
• Have a tested back out plan
• Documentation
• Every step of the upgrade
• Support wikis

18. Test
• Apache J-Meter scripts to simulate load
• Killed the JIRA process
• Invited power users
• Specialized plugin users
• Invited the entire user community

19. Key takeaways:
• Not a Perfect Solution
• Cannot have in place upgrades
• Still need to be in one data center
• JIRA Data Center is flexible enough to adjust with your needs
• Can scale up and down based on need
• There is no right way to implement JIRA Data Center
• Talk to Atlassian and Atlassian’s Partners
#atlassian

20. Thank you!
Peter Strickland • Subject Matter Expert • Pitney Bowes • @peter0224