Lean Scaling – From Lean Startup to Lean Enterprise - Itamar Goldminz

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Congratulations! You've found the right product-market fit, and it's now time to scale your business. But growing your organization often means slower decision making, increased complexity, and higher chance for misalignments. How can you grow your business while staying lean? Learn five key lessons on how to use smart integration and process to grow with your Atlassian tools.

Logiciels

Lean Scaling:
From Lean Startup to Lean Enterprise
ITAMAR GOLDMINZ • DIR, PRODUCT OPERATIONS • OPOWER • @GITAMAR • ORGHACKING.COM

INTRO
Hi, I’m Itamar!
Is transforming the way utilities relate to their customers. By
combining data management, insightful analytics, and
behavioral science, we position utilities as trusted energy
advisors to the customers they serve.
I architect human systems for a living. For more than a
decade, I’ve been working with some amazing
organizations, helping them grow, scale and mature.
I blog at: http://www.orghacking.com

Agenda
START WITH WHY
SCALING DECISION MAKING
SCALING KNOWLEDGE MGMT
SCALING PROJECT MGMT
SCALING PLANNING
SCALING COLLABORATION

One obvious yet under-appreciated law of
business physics is:
The larger the company becomes, the more
opportunities emerge to screw it up
”
BEN HOROWITZ , A16Z
“

START WITH WHY
Most people think scaling means: But it actually means:

SCALING DECISION MAKING
Challenges Scaling Decision Making
Image source: tlnt.com

SCALING DECISION MAKING
Solution: Cross Functional Core Team
• Stable, long-lasting, cross-functional teams that have full decision-making
authority within a given domain (product/solution line)
• Led by Product Management. Ops, Mkting, Eng represented
• Members have a dual role
• Operating rhythm and accountability

SCALING KNOWLEDGE MGMT
Challenges Scaling Knowledge Management
• Single source of truth?!
• Typical out-of-the-box solutions are a mess
?

SCALING KNOWLEDGE MGMT
Solution: Curation
• Treat your Wiki like a National Park
• Implementation:
• Content workflows
• Page owners/editors
• Don’t duplicate. Integrate!

More on “Scaling Knowledge Management”:
http://bit.ly/
rglassman!

SCALING PROJECT MGMT
Challenges Scaling Project Management
• TANSTAAFF
• Managing your team’s scope is only your second
biggest problem

SCALING PROJECT MGMT
Solution: Risks as First Class Citizens
• They are NOT just metadata connecting different pieces of scope
• They need their own objects
• They need their own workflow

SCALING PLANNING
Challenges Scaling Planning
• Large product portfolio
• 2-level requirements hierarchy just doesn’t cut it

SCALING PLANNING
Solution: Expand Requirements Domain Model

SCALING PLANNING
Solution: Expand Requirements Domain Model
Decomposition

SCALING PLANNING
Solution: Expand Requirements Domain Model
Work state leader
Image source: dev2ops.org

SCALING COLLABORATION
Challenges Scaling Collaboration
• Meetings don’t scale well!

SCALING COLLABORATION
Solution:
4. No multi-tasking … no device usage unless necessary for
meeting
5. If you’re not getting anything out of the meeting, leave
9. Don’t feel bad about calling people out on any of the above; it’s
the right thing to do.

SCALING COLLABORATION
Solution:
• Roadmapping: Science-fair + Deep dives
• Keep it at the proper resolution
Image source: dailymail.co.uk

WRAP UP
Most people think scaling means: But it actually means:

Thank you!
ITAMAR GOLMDINZ • DIR, PRODUCT OPERATIONS • OPOWER • @GITAMAR • ORGHACKING.COM

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Our designers work  3x quicker  with the Atlassian Vendor Sketch Plugin — and now we’re unleashing these superpowers to the Atlassian Ecosystem. If you mockup screens for code or marketing, we’ll help you drag and drop your way to an Atlaskit design in less than 10 minutes. And if you’re a designer, you’ll want to hear about our pixel-perfect component library and suite of seamless Sketch integrations. Join Atlassian’s resident Sketch aficionado, Huw Evans, to learn about:  Sketch Components: If it’s in Atlaskit, it’s now in Sketch. And introducing the Symbol Palette, the quickest way to find the right component for the job.  Product Templates: Spark inspiration by building your designs inside realistic screens from Jira & Confluence — or craft hero images for your Marketplace listing!  Color and Text Styles: Heard of N75? H400? If those mean nothing to you, we’ll run through how to make your users feel at home by using Atlassian colors & typography, right inside Sketch.  Data Suppliers: Say goodbye to Lorem Ipsum. Learn how to use Sketch Data Suppliers to generate realistic copy using live data from Jira, Confluence and Bitbucket. Bonus: How we used AI to create people who don’t exist! ‍♀️ It's All Open Source: How we made it really easy to customise the Atlassian Vendor Sketch Plugin for your team's needs.

Design Your Next App with the Atlassian Vendor Sketch Plugin

Atlassian

You’d never knowingly ship something to your customers that didn’t deliver value, would you? Would you still stand your ground if you were under pressure to get a team of developers working on something? You probably know that one of Atlassian’s most well-known values is “Don’t f*** the customer”, so learn what happened when a lean product team decided to tear up the roadmap because they were brave enough to admit they didn’t understand their customers well enough. Join Janel Blattler, as she shares how her team used research to unveil a new plan in just a few weeks. You’ll be able to practice some techniques and walk away with a bucket load of inspiration. Come along if you’d like to run research, but worry that you don’t have enough time or lack the skills to do so – you don’t need to be a researcher on your team. This session is for you if you’re looking for ways to drive customer empathy closer in the team, or you’d like to up your game and discover some new techniques for delivering lean research with actionable insights.

Tear Up Your Roadmap and Get Out of the Building

Atlassian

When it comes to designing apps and new features, we just can't get enough of metrics. In an age where we can collect data from almost anything, how can we cut through the noise and focus on the right metrics to measure the success and failures of the apps that we’re building? Join Atlassian Product Manager Josephine Lee as she delves through what exactly makes a good metric. Throughout the talk, we’ll walk through real Atlassian examples of good and bad metrics. By exploring a framework for measurement, we’ll cover detailed features that showcase how best to measure and choose the right set of success, supportive, and counter metrics. You'll walk away with tips and learnings from Atlassian’s approach to measuring success, and learn how to use data and metrics to inspire action in your apps.

Nailing Measurement: a Framework for Measuring Metrics that Matter

Atlassian

Color-blind people are using your apps. 1 in 12 men is color blind. And for women, this is 1 in 200. Building apps that work well for color blind people is not difficult. Some simple techniques help us with the design of our interface. And some tools help us see what color blind people see. In this talk, Maarten Arts of Avisi will look at common varieties of color blindness. We will look at apps through the eyes of a color-blind person. And we will discover what color-blind people struggle with. Regardless of whether you're a designer or developer, this talk will equip you with the skills and the tools you need to make sure that your app works for color-blind people.

Building Apps With Color Blind Users in Mind

Atlassian

The words we choose have the power to include or alienate our users. The reality is that for many, English is spoken as a second language. And unless you're going to localize your product for those major non-English speaking markets, you'll need to thoughtfully create content that is accessible to a larger audience. But how do we create products that maintain a sense of personality without isolating a wide audience of non-native speakers? Join Atlassian Content Designer, Roana Bilia, as she walks you through why thoughtful, inclusive content, is key to creating well-designed user experiences. You'll walk away with foundational principles for good UX copy when optimizing your product UI, a few quick wins that you as creators and developers can incorporate into your next products, as well as a set of mistakes to avoid that companies—including Atlassian—have made, which prioritized native speakers but isolated non-native speakers.

Creating Inclusive Experiences: Balancing Personality and Accessibility in UX...

Atlassian

We hear it all the time, and we get it. Diversity and inclusion are important! But isn't it an HR problem? HR may be able to help with diversity but inclusion or creating an inclusive environment is everyone's responsibility. So how do we create an inclusive environment that celebrates diversity and engages and supports everyone? Isabel Nyo will be sharing best practices and lessons she has learned along the way. She will also be sharing her experience as a minority, a female technical leader, in the technology industry.

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Atlassian

In September 2018, K15t took its mission to go self-managed to the next-level when the entire company worked together to decide on the Next Big Thing™ to build for Atlassian users and present it at Summit in Las Vegas. In this session, Anshuman Dash, an intern turned software engineer, turned product manager, shares his journey of professional self-discovery. In under five months, he joins a freshly assembled, self-managed team in building a new Atlassian Marketplace app. Dash will give a quick intro to what it means for a team to be self-managed. Then, he'll share his observations and experiences on the team, as well as the best-practices, patterns, and processes K15t has discovered along the way. Whether you are a new team with a kick-ass product idea or a big company figuring out ways to scale, this talk will provide you with practical tips and ideas your team can try out!

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Atlassian

Designing for the enterprise comes with a unique set of challenges; ensuring readability and accessibility at scale, meeting the needs of multi-layered organizations, and building a trust when your software - used by dozens of thousands of employees - is considered mission-critical. At Atlassian, we've spent countless hours digging deep into our enterprise customer's needs and we've gathered a vast repository of insights. In this talk, Pawel Wodkowski, a senior designer on Jira Server, will share all that we've learned from our research (while not being shy about busting some of those wild admin myths!). You'll get a crash course in what it means to design for scale the Atlassian way.

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Atlassian

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Philip Schwarz

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At the recent Microsoft Ignite 2023 conference, Microsoft unveiled a groundbreaking strategy that will redefine enterprise work management. The plan involves integrating Microsoft’s key planning tools, Microsoft To Do, Microsoft Planner, and Microsoft Project for the web into a unified experience called “Microsoft Planner.” What does this new strategy from Microsoft mean for current users? Join us and learn how best to take advantage of this announcement while gaining a clear path on how to elevate the current state of Microsoft Planner from a basic task manager to a comprehensive tool for Enterprise Work Management using OnePlan. Learn how OnePlan’s integration with Microsoft Planner allows for strategic alignment with business goals through advanced features like strategic planning, portfolio management, resource management, financial management, and more!

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OnePlan Solutions

Data spaces in distributed environments should be allowed to evolve in agile ways providing data space owners with large flexibility about which data they store. Agility and heterogeneity, however, jeopardize data exchanges because representations may build on varying ontologies and data consumers may not rely on the semantic correctness of their queries in the context of semantically heterogeneous, evolving data spaces. Graph data spaces are one example of a powerful model for representing and querying data whose semantics may change over time. To assert and enforce conditions on individual graph data spaces, shape languages (e.g SHACL) have been developed. We investigate the question of how querying and programming can be guarded by reasoning over SHACL constraints in a distributed setting and we sketch a picture of how a future landscape based on semantically heterogeneous data spaces might look like.

Shapes for Sharing between Graph Data Spaces - and Epistemic Querying of RDF-...

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