Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Austin Company Case Study
1. CASE STUDY
The Austin Company
The Problem
Lack of Real-Time Data
The Austin Company is a US-based
international firm offering architec-
tural, engineering, design-build and
construction management services.
Before GoCanvas, they used
clipboards and paper to fill out
lengthy site inspection reports and
safety audits, adding administrative
time to each work day. In this
paper-based system, critical job
information was skipped or left
missing. It could take days for forms
to return to the main company
office where another employee
waited to receive and pro-cess
them. All the data would then need
to be manually re-entered into their
internal database. The office staff
was wasting at a minimum of 5-10
hours per week on processing
paperwork.
Inspections that once
took 2 hours or more,
now take 15 minutes!”
“
Increase
Inspection efficiency
800%
Productivity Hours
Saved annually by eliminating paper
$90,000 $250,000 Savings
500+ Mobile Forms Created
info@gocanvas.com
(703) 436-8069
@GoCanvas
The Strategy
Automating the Process
In 2013, The Austin Company approached Enterprise Executives at
GoCanvas to discuss the best ways to optimize their current inspection
processes. After determining that automating as much of the data capture
process as possible was pivotal, Canvas got to work creating the perfect
platform. This included the implementation of:
• Mobile forms with auto-fill fields connected to jobsite databases (materi-
als, site lists)
• Building required fields to ensure critical information is collected on
every form
• Dynamic fields to only show questions that apply
• Excel or CSV reports on-demand to file larger safety compliance reports
All-in-all these features have led to better organization across the board.
No longer do personnel have to search through filing cabinets or stacks of
paperwork to find the right report. They can just type in the ID, project site
name, or any other key identifier and download/print the report instantly.
The Results
Streamlining Inspections
Since implementing GoCanvas mobile forms in 2013, The Austin Company
has been able to reduce their average inspection time from 2 hours per form
to 15 minutes! This is an 800% increase in efficiency, and has allowed them
to significantly increase the amount of jobs completed per day.
Organizing Data
Through automated tri-color coding they now determine form status as “not
started,” “in progress,” or “complete”. This has helped to increase the com-
munication of project statuses both in the office and out in the field. Now ev-
eryone, including corporate, has a real-time view of what is being completed
and have access to the data instantly. Also, to help keep things organized,
The Austin Company uses the GoCanvas Folder functionality to organize the
forms they create per department. This way when a user logs into their
device, they can just click the folder (Safety, Maintenance, etc.) and retrieve
that specific kind of form.
Reducing Costs
By completing mobile forms and storing them on the cloud, this has reduced
costs that were previously spent on paper, copier maintenance, shipping
supplies, postage, and office staff. The Austin Company can even edit each
form to suit their information capture needs and do not have to re-order a
new batch of paper forms anytime there is a change.
GoCanvas is a mobile platform that
makes it simple for any business to
automate how work is done,
replacing outdated process and
expensive paperwork. The App works
on all smartphones and tablets,
helping companies easily collect
information across their orga-
nization, share it instantly with others
and gain real-time insight on their
business operations.