Learn how Noyes Air Conditioning Contracting, Inc (NAC Group) moved their cumbersome paper processes over to GoCanvas's mobile platform to make incredible gains in operational efficiency.

1. Capturing our
technician’s time
accurately on Monday
mornings was a two-
day ritual.”
“
Chris Kaufman,
General Manager at NAC Group
The Strategy
Going Mobile & Saving Money
GoCanvas Senior Mobile Application Consultants worked with Noyes to
under-stand what areas of their existing work-flow process was costing
them the most money and time. As a result of these conversations, they
began develop-ing a solution that included:
• Converting all old paper forms to smart mobile forms
• Connecting their existing data (customers, material lists) to their mobile
forms
• Integrating the data collected with GoCanvas to their SQL database
• Creating a Dispatch system to schedule, assign, and track daily jobs
With the GoCanvas platform, Noyes has been able to regain control over the
day-to-day aspects of their business. No longer does it take days to receive
paperwork back in the office, today everything comes back for same-day
processing.
The Results
Track Jobs in Real-time
Dispatching through GoCanvas directs Noyes Air technicians to each job
location and provides specific job details. New jobs are not dispatched to
technicians until a current job is marked complete and information is
collected. This allows the office to track daily production, and quickly re-
assign jobs if neces-sary.
Smart Forms
Noyes created a mobile work order form that offers a list of items a technician
might service (boiler, chiller, cooling tower) and allows them to send pictures
of equipment with services labels. Drop-down fields and checkboxes save
time and eliminate the need to manually enter text, reducing 95% of errors.
Talk-to-Text features have also lead to quick information capture on jobs.
Accurate Data
Verification features within each mobile form confirms technician hours and
GPS location. From the GoCanvas database, payroll spreadsheets
automatically generate time worked for each employee from the previous
week. Overall, Payroll processing has decreased from 16 to 2 hours per week.
This is because billing is completed daily, not weekly. Not only does GoCanvas
allow information to be collected quickly and more accurately, but gives
Noyes more insight into their data by having it flow in real-time to their SQL
database for analysis.
CASE STUDY
Noyes Air Conditioning Group
The Problem
Efficiency Savings
by service technicians
$12,960
Billable Hours
Saved annually by eliminating paper
$405,000 $47,940 Savings
in Labor, Time, and Materials
info@gocanvas.com
(703) 436-8069
@GoCanvas
Wasting Money on Slow Data
Noyes Air Conditioning services
residential and commercial air con-
ditioning units. The office staff spent
over 16 hours and used 2 people to
process payroll from the previous
week’s jobs. Sales engineers wasted
time visiting job sites to quote re-
pairs because the information they
needed wasn’t accurately conveyed
from their on-site technicians.
These factors lead to an inability
for the office to accurately track the
daily activities of their technicians
and bill on time
GoCanvas is a mobile platform that
makes it simple for any business to
automate how work is done, replacing
outdated process and expensive
paperwork. The App works on all
smartphones and tablets, helping
companies easily collect information
across their orga-nization, share it
instantly with others and gain real-time
insight on their business operations.