The presentation introduces marriott with their history, current position and then discusses the people (HR) practices by Marriott International, Inc.

1. Human Resource Practices
Marriott International Inc.
Presented by : Gomini Gupta
23-MBA-16

5. Introduction :
• Marriott International, Inc. is a leading global
lodging company with nearly 6,000 properties
in 120 countries.

11. Introduction :
• Marriott International reported revenues of
more than $14 billion in fiscal year 2015.
• Founded by J. Willard and Alice Marriott and
guided by Marriott family leadership for
nearly 90 years, the company is
headquartered in Bethesda, Maryland, USA.

16. Putting People First
• Marriott provides a supportive environment
where you can grow in your current job and
build a long-term career.
• Everything we do is built on our culture of
“putting people first.”
• Learning, teamwork, and a collegial
atmosphere are part of the job, every day.

18. Human Resource Practices at Marriott
• Manpower planning
• Training and development
• Pay and benefits
• Recognition
• Growth opportunities
• Performance Management Strategies

19. Manpower Planning
These factors were determined during the planning
process:
• Details on the number of new units planned in the
given time frame (two to five years),
• a rough picture of the likely organization structure,
• the time required to develop employees who could
take managerial positions,
• current availability of employees within Marriott
and the necessity to recruit externally

20. Training and Development
• During the training period, a mentor, addressed
as 'buddy' was allotted to each recruit.
• The mentor guided the trainee.
• All trainees attended refresher sessions after the
first and second months. On the final day of
training, recruits enjoyed a sumptuous feast at a
Marriott hotel...

21. Pay and Benefits
• Competitive benefit packages
• Hotel room discounts at our locations around
the globe
• Discounts on food and beverages, as well as
retail discounts in our gift shops, at Marriott
hotels around the globe
• Competitive pay and advancement
opportunities

22. Recognition
• Associates who demonstrate outstanding commitment
to our guests and the success of their location or hotel
• Managers who demonstrate exceptional leadership
• Associates who demonstrate commitment to local
communities
• Associates who provide referrals for new employees
• Associates with 25 years of service (rewarded with
free weekend stays at Marriott hotels around the
world)

23. Growth Opportunities
• We’re a global business with many brands and
locations, and many of our associates create lifelong,
constantly evolving careers within the Marriott family.

24. • We promote from within; thousands of our managers
began their Marriott careers in entry-level positions.
• Our associates have access to services that support their
physical and emotional well-being throughout their
Marriott careers.
• Marriott associates average 78 hours of training and 34
hours of professional development each year.
• All Marriott associates are encouraged to gain experience
in a variety of disciplines to fully understand the hospitality
business and continue to expand their career options.

25. Performance management strategies
• Semi-annual evaluation of managers results in
effective and overall safe environment for work.
• Basic level employees coached by managers
and peers; receive regular feedback.
• Employees undergo semi-annual STAR reviews.

26. Thank you!