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Welcome to:
Driving Organizational Success
through Sustainability Leadership
Dr. George Basile Bruno Sarda Park Howell Dr. Kevin Gazzara
• Apply sustainability using a global-context lensGlobal Context
• Develop sustainability strategies for successStrategy
• Identify leadership practices for sustained
transformationLeadership
• Create effective sustainability communicationsCommunication
Sustainability as
Strategy
Who
Cares?
Status Quo to
Sustainability
Your Unique
Leadership
Skills
Initiate and
Sustain Change
Today’s workshop
Two breaks: Approx. 10:00AM and 11:15AM
30-minute chunks: 20 min content + 10 min activity
Turn devices to silent
Chatham-house rules
Slides can be shared afterwards
Have fun!
Housekeeping
Reframing Sustainability
as a Strategic Opportunity
Congress Big Business SME
Multi-Natl Other
Rockstrom. Et al. Nature
Sustainability as a Problem…
Sustainability as Decision Challenge:
You are in charge!
Reframing Sustainability for Success
New Frame: Sustainability as a Success
Lens…
Better
Decision
s &
Outcom
es
Growth &
Adaptation
Leadership
&
Success…
Being energized by a changing
and expanded reality.
Opportunity
&
Innovation
Case for Sustainability
Drive business
growth
1 Enhance brand and
reputation
3Mitigate risk and
ensure continuity
2
Drive business
growth
Build brand value
and enhance
reputation
Mitigate risk and
ensure business
continuity
Examples:
§License to operate
§New markets
§Hidden costs
§Unmanaged risks
1 2 3
§Employee engagement, talent acquisition/retention
§Brand equity, reputation
§competitive differentiation/parity
§Customer requirements & standards
§Company culture & values
Case for Sustainability
Knowing Your Audiences
and What They Care
About
The Story Cycle
Alarmed Concerned Cautious
Disengaged Doubtful Dismissive
Know Thy Audience
Stakeholder Prioritization Mapping
Moving From Status
Quo Into Sustainability
So if this is what we want, how do we get it?
The sustainability context is broad, inside an even
broader global context. How do organizations
decide what to believe, what to say, what to do?
Drive business 1 Enhance
brand
3Mitigate
risk
2
There are two basic dimensions that guide us:
Does this always lead to focus on most material issues?
Internal External
“Materiality is like packing a backpack for a hike:
you can only bring the supplies that are absolutely
critical, otherwise the weight will slow you down and
eventually bring you to your knees.”
Gary Niekerk
Director, Global Citizenship
Intel Corporation
Source: Redefining Materiality II: Why it matters, who’s involved and what it means for corporate leaders and boards, AccountAbility, 2013.
Sustainability goals and activities need to align to business strategy and performance
metrics. Sustainability success cannot be separate from organizational success.
Source: The Materiality Report: Aligning Strategy, Performance, and Reporting, AccountAbility, 2006.
Motivation
Capability
Underachieve
Over Promise
Sustainability Motivation
Tier 1 Compliance focused
SustainabilityAmbition
Tier 2 Eco-efficiency beyond compliance
Tier 3 Sustainability integrated into core strategy
Tier 4 Organizing to change society
Being Strategic: A Systems Approach
Principles for Success
defining success in the system
Systems & Science
A way to understand the world
Strategic Principles
for achieving success
Actions
initiatives on several fronts
Tools
implementation and assessment
Principles for Success
System
Strategic Principles
Actions
Tools
Tier 1 Tier 2 Tier 3 Tier 4
Immediate bounds
of business
Supply web and life
cycle
Global systems
relevant to biz
Global systems
relevant to society
Growth and profit Growth, profit,
optimal efficiency
Sustainable growth
and profit via
sustainability
Reshaping society
so sust biz is an
advantage
Classic business
strats
Classic plus life
cycle perspective
Classic plus
sustainability as
core strategic lens
Sustainability req’s
as lens for strategy
Business
management
actions
Business
management and
resource
management
Sustainability as a
management
paradigm
Beyond bounds of
business
Classic accounting,
biz case, market
analysis, etc.
Classic plus LCA,
WRI CO2 EMS,
DFE, GRI, E-Goals,
LEED
SMS, personal sust
plans, NC,
Integrated sust
planning, C2C..
Lobbying, civic
engagement, public
campaigns…
How?
Your Business
Principles for Success
defining success in the system
Systems
A way to understand your world
Strategic Principles
for achieving success
Actions
initiatives on several fronts
Tools
implementation and assessment
Tier ?
Action
Why
How
Tier 1 Tier 2 Tier 3 Tier 4
Exercise: What Tier isYour Biz?
Taping Your Unique
Sustainability Leadership
Skills
Why you do what you do
Cartman’s storytelling secret
The And, But & Therefore
Sustainability issues are growing in awareness, and
positions taken by the new administration of denying
the science is underscoring its urgency to many,
but our messages are often clouded by jargon and have
difficulty cutting through the clutter of today’s attention
economy.
Therefore, the ancient power of storytelling remains the
purest way to connect with audiences and move people
to action by tapping the mind’s quest for survival.
And, But, Therefore
Source: Jim Collins – Good to Great 2001
Source: The Sustainability Leadership Institute 2013
Models
Source: The Sustainable
Operations Western Collective
2010
Source: BSR Report on Leadership 2013
2015
What Leaders Need to Develop
Source: The 2015 Global Leadership Development Study
On a regular basis I consistently:
1= none of the time 2 = some of the time 3= half of the time 4 = most of the time 5= all of the time
3
5
1
4
5
2
1
4
1
5
4
2
5
3
1
3
2
1
3
2
4
3
3
4
Based	on	- Bennis,	W.		and	Goldsmith,	J.		- Learning	to	Lead.	Reading,	MA.	Perseus	Books
Are You More of a Manager or a Leader?
Question Question Rating M L
1 Administer tasks or activities for or with my staff or co-workers.
2 Investigate opportunities for my organization.
3 Maintain elements that contribute to the current work environment.
4 Asks questions of my staff or co-workers to determine the “what and why” of proposals and
projects.
5 Accept the status quo during good and bad times.
6 Focus on the people in the organization more than the work itself.
7 Retain a short-term view to ensure tasks are completed.
8 Am considered as an original thinker.
9 Do things the right way.
10 Focus on the horizon rather than being distracted by items within immediate sight.
11 Am considered by management a person that does what is asked of them without question.
12 Am considered my own person and authentic.
13 Focus on the bottom line for my organization and the company.
14 Take a long-term view beyond what is necessary for immediate business needs.
15 Accept projects or activities requested of me and /or my organization.
16 Provide or insight innovative new ideas.
17 Rely on my ability to control the environment for organizational success.
18 Inspire trust in me from my team and others in the organization.
19 Ask the questions of “how and when” of my staff or co-workers regarding projects and
deliverables.
20 Develop my organization, coworkers and/or projects.
21 Copy or replicate outside best practices, processes or systems for my organization to use.
22 Challenge the Status Quo regardless of impact to myself, if it is in the best interest of my
organization or for the company.
23 Focus on organizational systems & structure.
24 Make decisions to do the right things.
Totals
On a regular basis I consistently:
1= none of the time 2 = some of the time 3= half of the time 4 = most of the time 5= all of the time
33
55
1
4
5
2
1
4
1
5
4
2
5
3
1
3
2
1
3
2
4
3
3
4
3
1
3
2
1
3
2
4
3
3
4
1
4
5
2
1
4
1
5
4
2
5
37 34
Based	on	- Bennis,	W.		and	Goldsmith,	J.		- Learning	to	Lead.	Reading,	MA.	Perseus	Books
Are You More of a Manager or a Leader?
Red		(odd	#s)	=	Management	Black	(even	#s)	=	Leadership
Red		(odd	#s)	=	Management
Black	(even	#s)	=	Leadership
How to Initiate
and Sustain Change
Within the Organization
You’re ready to take on the challenge.
Now What?
Inside Outside Strategy
• Rare to get all that you need to get going – so don’t let that stop you.
‘Fake it till you make it!’
• Bootstrap early efforts until you earn right to scale
• Be creative to generate support, attention and pressures to act
• Those who will help you will do it because they want to, not have to
• Finding and nurturing engaged employees is key to early traction
Helpful Tips
Sustainability
as a Success
Engine…
Aha!
New Perspective
Permission
Creativity
Business Goals & Drivers
Operations Product ExternalSupply Chain
• Global energy efficiency
• Paper reduction
• Green power
• Green purchasing
• Greener facilities
• Global water
• Employee incentives
• Internal comms
• Packaging
• Energy efficiency
• Green contest
• Solar roadmap
• Design for Env
• Eco training
• External comm’s
• Govt engagement
• Green build demo
• Trade sponsorship
• Tradeshow offsets
• Policy leadership
• Green fleet
• Green purchasing
• Key Components
• Sector leadership
• Eco guidelines
Sustainability Vision | Goals | Strategy | Success
CEO Aha!
Slide
Demetri Martin
Heading toward sustainability principles & organizational goals?
Creating a flexible platform?
Can garner required resources or sufficient ROI?
Become a Muddle Expert: Accountability Matrix
Barriers
Carriers
Action
Exercise
Action?
1 to 3 Barriers
1 to 3 Carriers
Exercise
Action(s)
Barriers
Carriers
Bringing Meaning to
your Sustainability
Initiative
Communication
CreativeAuthentic
Stewardship
Cultural Visionary
Competent Reinforcement
Confident Empowerment
Organizational
Performance
Business
Results
Leadership Practices
Thank You for Attending Today’s Workshop
• Dr. George Basile - george.basile@asu.edu
• Bruno Sarda - bruno.sarda@asu.edu
• Park Howell - park.howell@asu.edu
• Dr. Kevin Gazzara - kevin.gazzara@asu.edu
• Jennifer Griffin – EMSL information jennifer.l.griffin@asu.edu

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GreenBiz 17 Tutorial Slides: "Transformative Organizational Success through Leadership"

  • 1. Welcome to: Driving Organizational Success through Sustainability Leadership Dr. George Basile Bruno Sarda Park Howell Dr. Kevin Gazzara
  • 2. • Apply sustainability using a global-context lensGlobal Context • Develop sustainability strategies for successStrategy • Identify leadership practices for sustained transformationLeadership • Create effective sustainability communicationsCommunication
  • 3. Sustainability as Strategy Who Cares? Status Quo to Sustainability Your Unique Leadership Skills Initiate and Sustain Change Today’s workshop
  • 4. Two breaks: Approx. 10:00AM and 11:15AM 30-minute chunks: 20 min content + 10 min activity Turn devices to silent Chatham-house rules Slides can be shared afterwards Have fun! Housekeeping
  • 5. Reframing Sustainability as a Strategic Opportunity
  • 6. Congress Big Business SME Multi-Natl Other
  • 7. Rockstrom. Et al. Nature Sustainability as a Problem…
  • 8. Sustainability as Decision Challenge: You are in charge!
  • 10. New Frame: Sustainability as a Success Lens… Better Decision s & Outcom es Growth & Adaptation Leadership & Success… Being energized by a changing and expanded reality. Opportunity & Innovation
  • 11. Case for Sustainability Drive business growth 1 Enhance brand and reputation 3Mitigate risk and ensure continuity 2
  • 12. Drive business growth Build brand value and enhance reputation Mitigate risk and ensure business continuity Examples: §License to operate §New markets §Hidden costs §Unmanaged risks 1 2 3 §Employee engagement, talent acquisition/retention §Brand equity, reputation §competitive differentiation/parity §Customer requirements & standards §Company culture & values Case for Sustainability
  • 13. Knowing Your Audiences and What They Care About
  • 15. Alarmed Concerned Cautious Disengaged Doubtful Dismissive Know Thy Audience
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  • 18. Moving From Status Quo Into Sustainability
  • 19. So if this is what we want, how do we get it? The sustainability context is broad, inside an even broader global context. How do organizations decide what to believe, what to say, what to do? Drive business 1 Enhance brand 3Mitigate risk 2
  • 20. There are two basic dimensions that guide us: Does this always lead to focus on most material issues? Internal External
  • 21. “Materiality is like packing a backpack for a hike: you can only bring the supplies that are absolutely critical, otherwise the weight will slow you down and eventually bring you to your knees.” Gary Niekerk Director, Global Citizenship Intel Corporation Source: Redefining Materiality II: Why it matters, who’s involved and what it means for corporate leaders and boards, AccountAbility, 2013.
  • 22.
  • 23. Sustainability goals and activities need to align to business strategy and performance metrics. Sustainability success cannot be separate from organizational success. Source: The Materiality Report: Aligning Strategy, Performance, and Reporting, AccountAbility, 2006.
  • 24.
  • 26. Sustainability Motivation Tier 1 Compliance focused SustainabilityAmbition Tier 2 Eco-efficiency beyond compliance Tier 3 Sustainability integrated into core strategy Tier 4 Organizing to change society
  • 27. Being Strategic: A Systems Approach Principles for Success defining success in the system Systems & Science A way to understand the world Strategic Principles for achieving success Actions initiatives on several fronts Tools implementation and assessment
  • 28. Principles for Success System Strategic Principles Actions Tools Tier 1 Tier 2 Tier 3 Tier 4 Immediate bounds of business Supply web and life cycle Global systems relevant to biz Global systems relevant to society Growth and profit Growth, profit, optimal efficiency Sustainable growth and profit via sustainability Reshaping society so sust biz is an advantage Classic business strats Classic plus life cycle perspective Classic plus sustainability as core strategic lens Sustainability req’s as lens for strategy Business management actions Business management and resource management Sustainability as a management paradigm Beyond bounds of business Classic accounting, biz case, market analysis, etc. Classic plus LCA, WRI CO2 EMS, DFE, GRI, E-Goals, LEED SMS, personal sust plans, NC, Integrated sust planning, C2C.. Lobbying, civic engagement, public campaigns… How?
  • 29. Your Business Principles for Success defining success in the system Systems A way to understand your world Strategic Principles for achieving success Actions initiatives on several fronts Tools implementation and assessment
  • 30. Tier ? Action Why How Tier 1 Tier 2 Tier 3 Tier 4 Exercise: What Tier isYour Biz?
  • 32. Why you do what you do
  • 34. The And, But & Therefore
  • 35. Sustainability issues are growing in awareness, and positions taken by the new administration of denying the science is underscoring its urgency to many, but our messages are often clouded by jargon and have difficulty cutting through the clutter of today’s attention economy. Therefore, the ancient power of storytelling remains the purest way to connect with audiences and move people to action by tapping the mind’s quest for survival.
  • 37. Source: Jim Collins – Good to Great 2001
  • 38. Source: The Sustainability Leadership Institute 2013 Models Source: The Sustainable Operations Western Collective 2010
  • 39. Source: BSR Report on Leadership 2013
  • 40. 2015 What Leaders Need to Develop Source: The 2015 Global Leadership Development Study
  • 41. On a regular basis I consistently: 1= none of the time 2 = some of the time 3= half of the time 4 = most of the time 5= all of the time 3 5 1 4 5 2 1 4 1 5 4 2 5 3 1 3 2 1 3 2 4 3 3 4 Based on - Bennis, W. and Goldsmith, J. - Learning to Lead. Reading, MA. Perseus Books Are You More of a Manager or a Leader?
  • 42. Question Question Rating M L 1 Administer tasks or activities for or with my staff or co-workers. 2 Investigate opportunities for my organization. 3 Maintain elements that contribute to the current work environment. 4 Asks questions of my staff or co-workers to determine the “what and why” of proposals and projects. 5 Accept the status quo during good and bad times. 6 Focus on the people in the organization more than the work itself. 7 Retain a short-term view to ensure tasks are completed. 8 Am considered as an original thinker. 9 Do things the right way. 10 Focus on the horizon rather than being distracted by items within immediate sight. 11 Am considered by management a person that does what is asked of them without question. 12 Am considered my own person and authentic. 13 Focus on the bottom line for my organization and the company. 14 Take a long-term view beyond what is necessary for immediate business needs. 15 Accept projects or activities requested of me and /or my organization. 16 Provide or insight innovative new ideas. 17 Rely on my ability to control the environment for organizational success. 18 Inspire trust in me from my team and others in the organization. 19 Ask the questions of “how and when” of my staff or co-workers regarding projects and deliverables. 20 Develop my organization, coworkers and/or projects. 21 Copy or replicate outside best practices, processes or systems for my organization to use. 22 Challenge the Status Quo regardless of impact to myself, if it is in the best interest of my organization or for the company. 23 Focus on organizational systems & structure. 24 Make decisions to do the right things. Totals On a regular basis I consistently: 1= none of the time 2 = some of the time 3= half of the time 4 = most of the time 5= all of the time 33 55 1 4 5 2 1 4 1 5 4 2 5 3 1 3 2 1 3 2 4 3 3 4 3 1 3 2 1 3 2 4 3 3 4 1 4 5 2 1 4 1 5 4 2 5 37 34 Based on - Bennis, W. and Goldsmith, J. - Learning to Lead. Reading, MA. Perseus Books Are You More of a Manager or a Leader? Red (odd #s) = Management Black (even #s) = Leadership Red (odd #s) = Management Black (even #s) = Leadership
  • 43. How to Initiate and Sustain Change Within the Organization
  • 44. You’re ready to take on the challenge. Now What?
  • 46. • Rare to get all that you need to get going – so don’t let that stop you. ‘Fake it till you make it!’ • Bootstrap early efforts until you earn right to scale • Be creative to generate support, attention and pressures to act • Those who will help you will do it because they want to, not have to • Finding and nurturing engaged employees is key to early traction Helpful Tips
  • 47. Sustainability as a Success Engine… Aha! New Perspective Permission Creativity
  • 48. Business Goals & Drivers Operations Product ExternalSupply Chain • Global energy efficiency • Paper reduction • Green power • Green purchasing • Greener facilities • Global water • Employee incentives • Internal comms • Packaging • Energy efficiency • Green contest • Solar roadmap • Design for Env • Eco training • External comm’s • Govt engagement • Green build demo • Trade sponsorship • Tradeshow offsets • Policy leadership • Green fleet • Green purchasing • Key Components • Sector leadership • Eco guidelines Sustainability Vision | Goals | Strategy | Success CEO Aha! Slide
  • 49.
  • 51. Heading toward sustainability principles & organizational goals? Creating a flexible platform? Can garner required resources or sufficient ROI? Become a Muddle Expert: Accountability Matrix
  • 54. Bringing Meaning to your Sustainability Initiative
  • 55.
  • 56. Communication CreativeAuthentic Stewardship Cultural Visionary Competent Reinforcement Confident Empowerment Organizational Performance Business Results Leadership Practices
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  • 58.
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  • 60. Thank You for Attending Today’s Workshop • Dr. George Basile - george.basile@asu.edu • Bruno Sarda - bruno.sarda@asu.edu • Park Howell - park.howell@asu.edu • Dr. Kevin Gazzara - kevin.gazzara@asu.edu • Jennifer Griffin – EMSL information jennifer.l.griffin@asu.edu