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The Green Business Network Our mission is to work with businesses everywhere to grow a green economy that’s good for people and the planet. We are a vibrant community  of over 4,000 businesses committed to creating  a better world.
Green America’s Green Business & Green Economy Programs: Green Business Network Business Seal Of Approval National Green Pages Green Festivals Green America Exchange Green Business Seminars Business Advertising Guides Consumer and Investor Outreach Corporate Responsibility Programs Ask Green America
GreenPages.orgNew Site, New Features! GreenPages.org has a brand new look and many exciting new features – all designed to bring you more customers. NEW Showcase Listings let you add graphics, videos, coupons and more! All Approved Members:  Can upgrade to Showcase Listing for 50% off for  the next 90 days Visit your current listing at www.greenpages.org/listing/ Call or email Sandy to learn more – sandy@greenamerica.org Need help? support@greenpages.org
Green Business Network Membership Opportunities There’s a place for everyone  on the green journey.  ,[object Object],An incubator for companies just starting and just  starting to go green.  ,[object Object],A space for established green companies  to access Green America’s consumer andbusiness audiences.  ,[object Object],A dedicated category for nonprofits, educational      institutions, and peer certification programs.
New at Green America More new tools and resources to help you go greener and make a difference, including: ,[object Object]
Interactive digital publications with clickable links in advertising to your website, video, Facebook etc.
The Green America blog
Ask Green America green living resource
Coming soon: Our Green Living Makeover tool,[object Object]
Introducing Susan Bierzychudek Founder and Executive Director Green Ideals Branding & Marketing Group www.greenidealsgroup.com
Market erosion: sales based on lowest common denominator © Green Ideals  Group 2011
Meaning
Michael Phelps
Brand Attributes vs. Benefits: We have ___ vs. you need/want/care about ___ We make/sell/market this… Our product/service is important to you because… Meaning © Green Ideals  Group 2011
Story provides the emotional context … the “because”
© Green Ideals  Group 2011
Authentic: -transparency          - credibility (show me)          - honesty (no second chances)          - free of exaggeration (no greenwashing)          - simple, human language (no industry jargon) © Green Ideals  Group 2011
Emotional: -audience engagement           - shared values          - audience needs rather than seller’s wares          - invitation to join community/culture          - participation in something larger than oneself   © Green Ideals  Group 2011
Consistent:          -audience definition          - visual           - verbal (voice and tone)          - experiential          - expectations          - every possible point of audience contact   © Green Ideals  Group 2011
Stuff into Story Decisions are based on emotion © Green Ideals  Group 2011
Emotion provides context & relevance Stuff into Story Decisions are based on emotion © Green Ideals  Group 2011
Relevance = shared values; invites experience Emotion provides context & relevance Stuff into Story Decisions are based on emotion © Green Ideals  Group 2011
Relevance = shared values; invites experience Emotion provides context & relevance Experience builds expectations Stuff into Story Decisions are based on emotion © Green Ideals  Group 2011
Relevance = shared values; invites experience Emotion provides context & relevance Experience builds expectations Stuff into Story Decisions are based on emotion Shared values build trust © Green Ideals  Group 2011
Relevance = shared values; invites experience Emotion provides context & relevance Experience builds expectations Stuff into Story Decisions are based on emotion Shared values build trust Trust builds brand loyalty © Green Ideals  Group 2011
Attributes are translated into audience “care abouts:” - generations of small family farmers = trust                    - pure, fresh air, etc. = authenticity                    - unprecedented standards = consistency                    - best possible tools = invitation to our brand 	     			       culture / community © Green Ideals  Group 2011
Stuff is transformed into story © Green Ideals  Group 2011
“We never used our website as a sales tool before--now it’s the first place we send people, because it shows who we are so well, capturing our spirit and our values.” © Green Ideals  Group 2011
“The new brand has provided a focal point for aligning our efforts internally.” © Green Ideals  Group 2011
“We didn’t realize what a tremendous difference it would make to be seen differently by not just our customers, but our suppliers.” © Green Ideals  Group 2011
Attributes are translated into audience “care abouts:” - game-changing technology = trust/credentials                    - professional expertise/teaching = authenticity                    - highest quality, reliable product = consistency                    - global resources & supply = invitation to our brand 	     			       culture / community © Green Ideals  Group 2011
Visual language: Upscale, professional, consistent, reliable
Stuff is transformed into story © Green Ideals  Group 2011
“I’d reached the point where I hoped people wouldn’t visit our website—now I’m extremely proud of it and send people there daily.” © Green Ideals  Group 2011
Attributes are translated into audience “care abouts:” - smarter, cleaner choices = shared values                      - 100% recycled products that work = trust                      - saving PET bottles from landfills = authenticity                       - energizing American workforce = invitation to 			our brand culture / community © Green Ideals  Group 2011
Stuff is transformed into story © Green Ideals  Group 2011
Speaks to a lifestyle choice rather than a product purchase. © Green Ideals  Group 2011
[object Object]
Environmental campaign: Our Common Waters
Free shipping; no minimums,[object Object]
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Donate 1% to causes ,[object Object]
Supporting peace, equality, the environment and human rights

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Brand Storytelling

  • 1.
  • 2. The Green Business Network Our mission is to work with businesses everywhere to grow a green economy that’s good for people and the planet. We are a vibrant community of over 4,000 businesses committed to creating a better world.
  • 3. Green America’s Green Business & Green Economy Programs: Green Business Network Business Seal Of Approval National Green Pages Green Festivals Green America Exchange Green Business Seminars Business Advertising Guides Consumer and Investor Outreach Corporate Responsibility Programs Ask Green America
  • 4. GreenPages.orgNew Site, New Features! GreenPages.org has a brand new look and many exciting new features – all designed to bring you more customers. NEW Showcase Listings let you add graphics, videos, coupons and more! All Approved Members: Can upgrade to Showcase Listing for 50% off for the next 90 days Visit your current listing at www.greenpages.org/listing/ Call or email Sandy to learn more – sandy@greenamerica.org Need help? support@greenpages.org
  • 5.
  • 6.
  • 7. Interactive digital publications with clickable links in advertising to your website, video, Facebook etc.
  • 9. Ask Green America green living resource
  • 10.
  • 11. Introducing Susan Bierzychudek Founder and Executive Director Green Ideals Branding & Marketing Group www.greenidealsgroup.com
  • 12.
  • 13.
  • 14. Market erosion: sales based on lowest common denominator © Green Ideals Group 2011
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 21.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. Brand Attributes vs. Benefits: We have ___ vs. you need/want/care about ___ We make/sell/market this… Our product/service is important to you because… Meaning © Green Ideals Group 2011
  • 28.
  • 29. Story provides the emotional context … the “because”
  • 30.
  • 31.
  • 32. © Green Ideals Group 2011
  • 33. Authentic: -transparency - credibility (show me) - honesty (no second chances) - free of exaggeration (no greenwashing) - simple, human language (no industry jargon) © Green Ideals Group 2011
  • 34. Emotional: -audience engagement - shared values - audience needs rather than seller’s wares - invitation to join community/culture - participation in something larger than oneself © Green Ideals Group 2011
  • 35. Consistent: -audience definition - visual - verbal (voice and tone) - experiential - expectations - every possible point of audience contact © Green Ideals Group 2011
  • 36. Stuff into Story Decisions are based on emotion © Green Ideals Group 2011
  • 37. Emotion provides context & relevance Stuff into Story Decisions are based on emotion © Green Ideals Group 2011
  • 38. Relevance = shared values; invites experience Emotion provides context & relevance Stuff into Story Decisions are based on emotion © Green Ideals Group 2011
  • 39. Relevance = shared values; invites experience Emotion provides context & relevance Experience builds expectations Stuff into Story Decisions are based on emotion © Green Ideals Group 2011
  • 40. Relevance = shared values; invites experience Emotion provides context & relevance Experience builds expectations Stuff into Story Decisions are based on emotion Shared values build trust © Green Ideals Group 2011
  • 41. Relevance = shared values; invites experience Emotion provides context & relevance Experience builds expectations Stuff into Story Decisions are based on emotion Shared values build trust Trust builds brand loyalty © Green Ideals Group 2011
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  • 43.
  • 44. Attributes are translated into audience “care abouts:” - generations of small family farmers = trust - pure, fresh air, etc. = authenticity - unprecedented standards = consistency - best possible tools = invitation to our brand culture / community © Green Ideals Group 2011
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  • 50. Stuff is transformed into story © Green Ideals Group 2011
  • 51. “We never used our website as a sales tool before--now it’s the first place we send people, because it shows who we are so well, capturing our spirit and our values.” © Green Ideals Group 2011
  • 52. “The new brand has provided a focal point for aligning our efforts internally.” © Green Ideals Group 2011
  • 53. “We didn’t realize what a tremendous difference it would make to be seen differently by not just our customers, but our suppliers.” © Green Ideals Group 2011
  • 54.
  • 55.
  • 56. Attributes are translated into audience “care abouts:” - game-changing technology = trust/credentials - professional expertise/teaching = authenticity - highest quality, reliable product = consistency - global resources & supply = invitation to our brand culture / community © Green Ideals Group 2011
  • 57. Visual language: Upscale, professional, consistent, reliable
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  • 61. Stuff is transformed into story © Green Ideals Group 2011
  • 62. “I’d reached the point where I hoped people wouldn’t visit our website—now I’m extremely proud of it and send people there daily.” © Green Ideals Group 2011
  • 63.
  • 64.
  • 65. Attributes are translated into audience “care abouts:” - smarter, cleaner choices = shared values - 100% recycled products that work = trust - saving PET bottles from landfills = authenticity - energizing American workforce = invitation to our brand culture / community © Green Ideals Group 2011
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  • 69. Stuff is transformed into story © Green Ideals Group 2011
  • 70. Speaks to a lifestyle choice rather than a product purchase. © Green Ideals Group 2011
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  • 75. Support legislation to protect environment, bicyclists, pedestrians
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  • 77. Supporting peace, equality, the environment and human rights
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  • 79. © Green Ideals Group 2011
  • 80. Re-frame your topline communication All major stakeholders collaborate to determine: What we do—tangible and emotional benefits Who is our audience—what do they care about? Best practices in our marketplace—what can we learn? © Green Ideals Group 2011
  • 81. 3 Major Branding Traps Ego—”I like it” vs. effective brand communication Control—Trust + freedom = your agency’s best work Undervaluing the importance of branding—at least as important as physical or intellectual resources © Green Ideals Group 2011
  • 82. © Green Ideals Group 2011
  • 83. Green Ideals makes sustainable brands memorable.