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Medallia © Copyright 2015. Confidential. 1
Architecting the Interview
Process
Mike Podobnik
Medallia
Medallia © Copyright 2015. Confidential. 2
Introduction
Architecting the Interview Process
Medallia © Copyright 2015. Confidential. 3
Introduction
Architecting the Interview Process
Medallia © Copyright 2015. Confidential. 4
Introduction
Architecting the Interview Process
Medallia © Copyright 2015. Confidential. 5
Quality + Candidate Experience
Architecting the Interview Process
Feedback
Central
Approval
Reference
Check
Challenge
Interview
Cultural
Interview
Functional
Interview
Medallia © Copyright 2015. Confidential. 6
Quality + Candidate Experience
Architecting the Interview Process
Feedback
Central
Approval
Reference
Check
Challenge
Interview
Cultural
Interview
Functional
Interview
Medallia © Copyright 2015. Confidential. 7
Culture
Architecting the Interview Process
Medallia © Copyright 2015. Confidential. 8
Culture
Architecting the Interview Process
Smarts
Valuing of Others
Intrinsic Motivation
Ownership
Growth Mindset
Medallia © Copyright 2015. Confidential. 9
Culture
Architecting the Interview Process
Smarts
Valuing of Others
Intrinsic Motivation
Ownership
Growth Mindset
Medallia © Copyright 2015. Confidential. 10
Culture
Architecting the Interview Process
Smarts
Valuing of Others
Intrinsic Motivation
Ownership
Growth Mindset
Medallia © Copyright 2015. Confidential. 11
Challenge
• Beyond scenario/behavioral
• Role-specific work sample
• Principles:
Architecting the Interview Process
Medallia © Copyright 2015. Confidential. 12
Challenge
• Beyond scenario/behavioral
• Role-specific work sample
• Principles:
Architecting the Interview Process
Real
Problems
Real
Tools
Medallia © Copyright 2015. Confidential. 13
Challenge
• Beyond scenario/behavioral
• Role-specific work sample
• Principles:
Architecting the Interview Process
Real
Problems
Real
Work
Medallia © Copyright 2015. Confidential. 14
Challenge
• Beyond scenario/behavioral
• Role-specific work sample
• Principles:
Architecting the Interview Process
Real
Problems
Real
WorkReal
Tools
Medallia © Copyright 2015. Confidential. 15
Feedback
Architecting the Interview Process
Capture Analyze Act Improve
Medallia © Copyright 2015. Confidential. 16
Feedback
Architecting the Interview Process
Medallia © Copyright 2015. Confidential. 17
Feedback
Architecting the Interview Process
+ Genuine people
+ Transparent process
+ Insightful discussions
+ Fun experience
- Time-consuming Challenges
- Unprepared interviewers
- Unclear expectations
- Unclear role
Medallia © Copyright 2015. Confidential. 18
Q&A
mpodobnik@medallia.com | medallia.com
#wearehiring

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Recruiting Optimization Roadshow - Mike Podobnik, Medallia

  • 1. Medallia © Copyright 2015. Confidential. 1 Architecting the Interview Process Mike Podobnik Medallia
  • 2. Medallia © Copyright 2015. Confidential. 2 Introduction Architecting the Interview Process
  • 3. Medallia © Copyright 2015. Confidential. 3 Introduction Architecting the Interview Process
  • 4. Medallia © Copyright 2015. Confidential. 4 Introduction Architecting the Interview Process
  • 5. Medallia © Copyright 2015. Confidential. 5 Quality + Candidate Experience Architecting the Interview Process Feedback Central Approval Reference Check Challenge Interview Cultural Interview Functional Interview
  • 6. Medallia © Copyright 2015. Confidential. 6 Quality + Candidate Experience Architecting the Interview Process Feedback Central Approval Reference Check Challenge Interview Cultural Interview Functional Interview
  • 7. Medallia © Copyright 2015. Confidential. 7 Culture Architecting the Interview Process
  • 8. Medallia © Copyright 2015. Confidential. 8 Culture Architecting the Interview Process Smarts Valuing of Others Intrinsic Motivation Ownership Growth Mindset
  • 9. Medallia © Copyright 2015. Confidential. 9 Culture Architecting the Interview Process Smarts Valuing of Others Intrinsic Motivation Ownership Growth Mindset
  • 10. Medallia © Copyright 2015. Confidential. 10 Culture Architecting the Interview Process Smarts Valuing of Others Intrinsic Motivation Ownership Growth Mindset
  • 11. Medallia © Copyright 2015. Confidential. 11 Challenge • Beyond scenario/behavioral • Role-specific work sample • Principles: Architecting the Interview Process
  • 12. Medallia © Copyright 2015. Confidential. 12 Challenge • Beyond scenario/behavioral • Role-specific work sample • Principles: Architecting the Interview Process Real Problems Real Tools
  • 13. Medallia © Copyright 2015. Confidential. 13 Challenge • Beyond scenario/behavioral • Role-specific work sample • Principles: Architecting the Interview Process Real Problems Real Work
  • 14. Medallia © Copyright 2015. Confidential. 14 Challenge • Beyond scenario/behavioral • Role-specific work sample • Principles: Architecting the Interview Process Real Problems Real WorkReal Tools
  • 15. Medallia © Copyright 2015. Confidential. 15 Feedback Architecting the Interview Process Capture Analyze Act Improve
  • 16. Medallia © Copyright 2015. Confidential. 16 Feedback Architecting the Interview Process
  • 17. Medallia © Copyright 2015. Confidential. 17 Feedback Architecting the Interview Process + Genuine people + Transparent process + Insightful discussions + Fun experience - Time-consuming Challenges - Unprepared interviewers - Unclear expectations - Unclear role
  • 18. Medallia © Copyright 2015. Confidential. 18 Q&A mpodobnik@medallia.com | medallia.com #wearehiring