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Act II
Using new media tools to make Orlando
                                            Greg Rollett
              cool(er)
                                            Rob Williams
Social Media Amplifies What Happens IRL

        Amazon at your service            Nathaniel Bibler

        Co-working in Orlando               John Todero

  Building referrals from exisiting and
                                           Greg Pederson
            previous clients
Beer - An introduction to home brewing    Matthew Williams

      The Lies We Tell Ourselves           Anthony Eden
USING NEW MEDIA TOOLS TO MAKE
            ORLANDO COOL(ER)
                    Greg Rollett
Using New Media to Make Orlando Cool(er)
Greg Rollett from Endagon Innovations
Rock For Hunger
doterati
Jones High School Alumni
Orlando Bloggers
Sentinel Bloggers
• 12 news blogs
• 16 sports blogs
• 7 business / consumer blogs (incl. Etan)
• 9 entertainment blogs
• 7 lifestyle blogs
Community Bloggers
• The Disney Blog – thedisneyblog.com
• Pulse of Central Florida – pulseofcentralflorida.com
• The Daily City – thedailycity.com
things to do
Tweetups
meet ups




Only 17 are Internet and Technology!
volunteering
volunteering cont
more nonprofits and volunteers
local music
orlando arts + entertainment
the o-mag
Where do we go from here?
• Government use of New Media Tools
• Educational use of New Media Tools
• More bands, artists, filmmakers, etc
• Smaller niche groups continue to grow (user
  gorups, tweetups, etc)
• Spammy local businesses trying to game
  system
What I would like to see…
 What I would like to             see…




    More use of mobile technology from local companies
…and that is Orlando getting cooler in 5 minutes…
SOCIAL MEDIA AMPLIFIES WHAT HAPPENS IRL
                            Rob Williams
!quot;#$%&''&()*
AMAZON AT YOUR SERVICE
             Nathaniel Bibler
Amazon@Your.Service
A quick glimpse at what’s available through Amazon Web Services




                      Presented by Nathaniel Bibler
            For Ignite Orlando on Wednesday, March 4, 2009
How may I service you?

• Affiliates and Fulfillment
• Payments and Billing
• On-demand workforce
• Infrastructure services
I’ve used it!




This is the part where you raise your hand.
        Come on, Jeremy can do it and so can you.
Affiliates and Fulfillment
• Traditional affiliate program
• Fulfillment by Amazon
    •   Warehouse management

    •   Shipping, branding, packing slips, API
Payments and Billing
      Amazon Flexible Payments Service


• Built for developers
• API for
  •   Accepting and sending payments,

  •   Aggregating micropayments,

  •   Taking donations, and

  •   Charging recurring subscription fees


• Supports Marketplace fees
Payments and Billing
                   Amazon Simplepay


• Form-based, simpler version of FPS
• Similar to Paypal payment buttons
• Supports taking:
 •   Payments,

 •   Donations,

 •   Simple marketplace, and

 •   Recurring payments (by invitation only)
Marketplace Fees
               Lets build Shopifycation

     So, you’ve built a pretty lil’ hosted e-comm site.
You let merchants build their own, unique stores for free.
      You ask merchants to agree to a 2% sales fee




            This happens automatically in “one” transaction.
On-Demand Workforce
         Amazon Mechanical Turk

• Crowdsourcing
• Programmatic access to human intelligence
• Or, get paid for doing someone else’s
  mundane tasks
Give me some ideas, man
Infrastructure Services
        Simple Queue Service (SQS)

• Hosted FIFO          messaging queue
                (roughly)


• Built-in failover protection / timeout
• REST and SOAP interfaces
Infrastructure Services
               Amazon SimpleDB


• Schema-free data store
• Attribute-value pairs
• Multi-value attributes
• Automatic indexing
Infrastructure Services
      Amazon Simple Storage Service (S3)


• Infinite disk in the sky
• REST and SOAP
• HTTP or BitTorrent™
• Storage and bandwidth
Infrastructure Services
                 Amazon CloudFront

• S3-based global CDN
 •   United States

 •   Europe

 •   Japan


• Each bucket gets a unique URL
• Edge node updates are automatic
• Guaranteed 1GB/s and 1000req/s
Infrastructure Services
     Amazon Elastic Compute Cloud (EC2)


• Virtual Private Servers
• New machine(s) in minutes
• Metered bandwidth and
  uptime
• Volatile storage
Infrastructure Services
    Elastic Block Storage (EBS) and Elastic IP Addresses


•   Block level storage for EC2
                                   •   Static IPs
•   Persist independently
                                   •   Attach to any EC2 instance
•   Attached as a storage device
                                   •   No DNS changes
•   Automatic replication and
                                   •   No software updates
    snapshot support
What can you do with it?
•                              •
    Red Hat Enterprise Linux       Oracle 11g

•                              •
    Windows Server 2003            Microsoft SQL Server Standard 2005

•                              •
    Oracle Enterprise Linux        MySQL Enterprise

•                              •
    OpenSolaris                    IBM DB2

•   openSUSE Linux
                               •   Java Application Server
•   Ubuntu Linux
                               •   JBoss Enterprise Application Platform
•   Fedora
                               •   IBM Informix Dynamic Server
•   Gentoo Linux
                               •   IBM WebSphere
•   Debian
                               •   Windows Media Server
Payments and Billing
                   Amazon DevPay

• Offload ordering, metering, billing, and
  account management
• Customers sign up with a link
• Build your product and be done
• Supports:
  •   Amazon EC2

  •   Amazon S3
Payments and Billing
                 Amazon DevPay

•   Create an EC2 Amazon Machine Image (AMI)
    and register it

•   Post a link or blog about your DevPay AMI

•   Customer buys your AMI

•   Customer launches an instance

•   PROFIT!!!!
Attributions

•   Yes I Did, courtesy of Seven Morris at http://www.flickr.com/photos/sevenmorris/3005381373/

•   Raise Your Hand, courtesy of dynet at http://www.flickr.com/photos/30908884@N00/217978825/

•   Money Bag in Blue, courtesy of dolphinsdock at http://www.flickr.com/photos/66568868@N00/3080423428/

•   Apple Queue, courtesy of william couch at http://www.flickr.com/photos/wcouch/1953080243/

•   improved data storage capability; superior technology-fu, courtesy of JulianBleecker at
    http://www.flickr.com/photos/julianbleecker/3048626965/, referenced from “It's 1975 And This Man Is About To Show You The
    Future” at http://www.squareamerica.com/ib.htm.


•   Hard Drive Nights, courtesy of scimanal at http://www.flickr.com/photos/scimanal/2787557572/

•   More Server Racks - Data Center, courtesy of jaxmac at http://www.flickr.com/photos/jaxmac/193001860/


                                         All graphics referenced use the following license:
CO-WORKING IN ORLANDO
              John Todero
Orlando’s Official
Coworking Space
Who Am I?
• Co-Founder of DyVERSE

• Founding Member of CoLab Orlando
DyVERSE’s First Home
Movin’ On Up
Coworking?
• Wikipedia - Coworking is the social
  gathering of a group of people, who are still
  working independently, but who share
  values and who are interested in the synergy
  that can happen from working with talented
  people in the same space.
Coworking?
A Worldwide Movement
• Citizen Space
  San Francisco, CA


• Founded in 2006
A Worldwide Movement
• Independence Hall
 Philadelphia, PA


• Founded in 2007
Who’s a Typical Coworker?

Citizen Space Co-Founder - Tara Hunt
“Coworking is about providing affordable, open,
collaborative spaces for people as an
alternative to working from home or from noisy
coffee shops. It’s like an artistic collective with a
technology twist.”
Creative Scene in Orlando?
• Technology Growth
• Growing Digital Media
  Industry
• Numerous Colleges
• Talks of Creative
  Village
CoLab Orlando
• Invited to Check Out
  CoLab
• Perfect Downtown
  Location
• Historic Angebilt
  Building
CoLab Orlando
                Memberships
•   Free Wi-Fi
•   Open Desk Space
•   Private Suites
•   Conference Room
•   Printer / Scanner / Copier
•   Free Coffee
•   Interesting People
•   Event Venue
Open Desk Space
Private Suites
We Found Our Home
Why Should You Care?
   Cheap Office Space
Why Should You Care?
  Collaborate with Cool People / Businesses

• Up and Coming
  Businesses
• Independents
• Professional and
  Social Networking
Why Should You Care?
Grow the Creative Community
Put Orlando on the Map!
• Get involved
• Build on Orlando’s
  strengths
• Become an active
  member of the
  creative community
Come Visit CoLab!
BUILDING REFERRALS FROM EXISITING
             AND PREVIOUS CLIENTS
                      Greg Pederson
Building Referrals from
Existing and Previous Clients
New Clients come from:
 Advertising

 Networking

 Referrals
Advertising

Expensive

Elusive

Lower Conversion Rate
Networking
Difficult to find events that benefit your
business

Time Consuming
Networking Preparation
 Don’t get me wrong, networking events are
 good and should be part of your sales and
 marketing strategy

 Have a 30 second, 1 minute and 3 minute
 elevator pitch prepared and polished.
Referrals
Will be more receptive to working with you

Will be cheaper and require less time to
close (theoretically)
How Do you get these
     Referrals?

Ask for them.

Ask clients for referrals at the start and end
of a project.

Ask your clients if they have any friends,
associates or colleagues whom they think
might benefit from your services.
Why do Clients want to
 give You Referrals?
 Because you have done such a great job that
 they can’t help but to sing your praises.
Building Client Trust and
         Respect
 Under commit and over deliver

 Keep your client in the project loop

 Regularly check in with them to see how
 things are going from their perspective
Checking in with your
       Client
Ask them if they are happy with the
progress and direction of the project

Ask them if they are happy with you?

Ask them if there have any questions or
concerns.

Ask and they will tell you.
Client Management
Remember, you are selling the client a
service.

That service is usually more about holding
their hand during the development process
than it is about the development itself.

You’re the expert and the client is relying on
you to guide them.
Client Perspective
They expect you to do what you have
committed to doing

They expect you to complete what you have
committed to doing on time

A client is really paying because they believe
you will take care of them.

They trust you and feel comfortable that
you are the right person for the job.
Getting Referrals


Take care of your client

Deliver what you say you will deliver

Deliver it on time

Happy Client == Referrals
Ask for Referrals
Ask at the beginning of the relationship

Meet and exceed your clients needs

And ask for referrals again at the end of
the project

If you’ve done a good job the client will
most likely become a promoter and will be
more than happy to provide you with
referrals
Contact those Referrals
 You’ve done a good job on your client’s
 project

 And they’ve rewarded you with some
 promising referrals

 CALL THOSE REFERRALS
Follow up with those
      Referrals
Stay on top of those referrals

Use a CRM tool (I use http://highrisehq.com/)
Thank your client for
   the Referrals
Always thank your client for referrals

Show special thanks for referrals that
become clients.
Reward clients for
     Referrals
Consider rewarding your client when their
referrals convert into paid work

Rewards can be money (a flat rate or a
percentage of the value of the new project)

Rewards can be gifts

Rewards can also be free development hours
Ask for Work and
      Referrals
While thanking your client for a referral
that has become a new project ask them for
more referrals

Use the opportunity to ask them about their
project
Their Project

Are they happy with the application?

Are there things they like/dislike?

Is there something else they would have
liked to have in the application if they’d have
had more time and/or more budget?

There’s a good chance this will turn into
more work.
BEER - AN INTRODUCTION TO HOME BREWING
                         Matthew Williams
An Introduction to Home Brewing
        Matthew Williams
          @mwilliams
 matthew.d.williams@gmail.com


  http://flickr.com/photos/tambako/2908186658/in/set-72157605175298170/
http://flickr.com/photos/jarek69/314682886/
http://flickr.com/photos/gregpc/191765927/
http://flickr.com/photos/pete4ducks/2926894615/
http://flickr.com/photos/rockymountainman/300609052/
http://flickr.com/photos/stevewall/685392950/
http://flickr.com/photos/lexnger/2681794615/
http://flickr.com/photos/tambako/2908186658/in/set-72157605175298170/
http://flickr.com/photos/epicbeer/2598659107/
http://flickr.com/photos/jdickert/2368356719/
http://flickr.com/photos/jdickert/2368356805/
http://flickr.com/photos/jimbl/2179833801/
http://flickr.com/photos/mdweezer/2417850896/
http://flickr.com/photos/geoffeg/1584219804/
http://flickr.com/photos/jimbl/2920959955/
http://flickr.com/photos/16038409@N02/2243305894/
http://flickr.com/photos/julishannon/2771888217/
http://flickr.com/photos/clintjcl/200487488/
http://flickr.com/photos/ebyryan/142162918/
Thanks for your time, go home and
              brew!

          Local brewing supplies in
                  Orlando
     http://www.heartshomebrew.com/

          Brewing supplies online
     http://www.northernbrewer.com/

        Free online brewing book
       http://www.howtobrew.com/
THE LIES WE TELL OURSELVES
                 Anthony Eden
The Lies We Tell
  Ourselves
 And how to overcome them




     a motivational rant
Lying Is Easy
I can’t...
Get fit



http://www.flickr.com/photos/mandj98/295343848/
Be passionate




http://www.flickr.com/photos/millzero/2093324718/
Change jobs



              http://www.flickr.com/photos/giantginkgo/69237905/
Set goals




    http://www.flickr.com/photos/davestfu/2157396025/
Start a
business


http://www.flickr.com/photos/ylvas/350745389/
Safety net



             http://www.flickr.com/photos/dishu/129116581/
Learn a language




          http://www.flickr.com/photos/tochis/3081093838/
Immersion




     http://www.flickr.com/photos/webel/1130800853/
Manage my
          money


http://www.flickr.com/photos/37815348@N00/2444109608/
Educate yourself




        http://www.flickr.com/photos/21313845@N04/2972166647/
Spend time
     with family


http://www.flickr.com/photos/nyki_m/2912470866/
Turn off technology

    http://www.flickr.com/photos/jurvetson/512412202/
Get organized
          http://www.flickr.com/photos/sindesign/238419364/
Start small



http://www.flickr.com/photos/onegoodbumblebee/839927986/
I won’t...

             http://www.flickr.com/photos/kohler/362743745/
Accept responsibility




http://www.flickr.com/photos/zachstern/3214397236/
Plan and act




      http://www.flickr.com/photos/johnlinwood/401197171/

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Ignite Orlando - Act 2