CSR specialises in aggregation of corporate travel accommodation, and we provide technology to make the fulfilment simple and cost effective, in addition we also provide travel ERP for an end-to-end travel work flow for corporation who would want to make their travel experience easy and cost effective.

1. End to End management of “Corporate Travel”

2. Part
1
Part
2
Corporate Solutions Redefined
(CSR)
A comprehensive corporate accommodation & Travel ERP solutions
CSR is a one of its kind services &
technology company that provides
corporate accommodation management
solutions and uses technology to
automate the travel processes, policy
and procurement with the objective
of employee satisfaction, policy
adherence , cost savings, audit &
reporting
Traform makes business travel better by
making it connected and comprehensive, puts
travelers at the heart of business travel,
continuously supporting them with solutions
that are engaging and effective. Driven by
consumer insights and technology
investments, we connect the things travelers
need – content, technology, service and
reporting – in one place
SERVICE ERP

3. Part - 1
1
Accommodation
Service

4. © CSR 2012 / Page 4
THE ABOVE MARKETPLACE RESULTS IN
1) LOSS OF EFFICIENCY 2) INCREASE IN COST & NO COST OPTIMISATION OF SPEND 3) DISGRUNTLED EMPLOYEES
THE CORPORATE ACCOMMODATION MARKETPLACE TODAY
•No metrics to measure
policy effectiveness &
adherence
•No access to consolidated
real time data, market data
& drill down analytics
•Audit compliance and trail
•Opportunities not
converted
•No capture & analysis of
savings/missed savings
VISIBILITY
Management
•Inventory- Scattered &
disorganised
•Contracts signed, not
managed
•Suppliers talk to multiple
stakeholders in the
organisation
•Refusal tracking
•Absence of analysis driven
negotiations
COLLABORATION
Suppliers
•Spend too much time on
booking accommodation
• Inability to make informed
decisions
•No access to real time
corporate feedback of
properties
•No assurance on the
quality, safety and security
•Nobody to address their
specific needs ‘Do it
yourself’
SATISFACTION &
SECURITY
Employees

5. © CSR 2012 / Page 5
A comprehensive and integrated Accommodation Management increases operational visibility, reduces overall risks and costs, while
achieving compliance and improving employee satisfaction.
Accommodation Processes
Suppliers
Employees
Procurement
Admin
Finance
Others
CSR
Managed Accommodation
Business Services
Senior
Executives
CXO
Employees
CSR Governance
• SINGLE POINT
DATA CAPTURE
• REAL TIME
ANALYTICS
• PROCESS
MEASURES
• GOBAL SUPPORT
DESK
• SLA DRIVEN TAT’S
• FLEXIBLE &
PROFESSIONAL
• SINGLE UMBRELLA
• PERFORMANCE
DRIVEN
• PERIODIC REVIEWS
• STUDIED,
CUSTOMISED &
ENHANCED
• EVALUATED &
IMPLEMENTED
• PROCESS
DEVIATIONS
RECORDED &
ANALYSED
Management

6. Air spend – 79%
CSR – Accommodation buster
Corporate travel spend
End to end corporate accommodation managed
services - CSR
 Technology
 SBT – state of the art
 EMS – Back end email management
 DATA – well structured analysis – Savings /
consultative analysis
 PMS – Corporate dedicated inventory
management
 Travel Assist - App
 Largest in this space
 Over 360,000 domestic room nights p.a.
 Over I Mio international room nights p.a.
 Cover pan India locations
 Enviable domestic product
 Majority of serviced apartments contracted
- Pan India
 Special negotiated rates – offered to clients
 Solutions
 Short stay solutions
 Long stay solutions
 Guest house solutions
 Serviced Apartments worldwide
Accommodation spend – 21%

7. © CSR 2012 / Page 7
UNDISPUTED LEADER IN - ACCOMMODATION MANAGEMENT
What does CSR do to help companies manage
accommodation expense?
PLAN MEASUREBUDGET BUY
Accommodation
Request
Approvals
Tracking
View Spend
Categorize Spend
Track Variances
RFP
booking
tracking
PAY
Payment
Reconciliation
Analysis
SOURCING • Efficient and Competitive
COSTS • visible and controllable
PROCESS • Used, governed and Updated
MEASURE OF EFFECTIVENESS
Reports
Benchmarking
Utilization

8. WHY CSR PLATFORM?
DESIGNED FOR MOBILITY
LOWERS ADMINISTRATIVE BURDEN OF PROCESSING
EXPENSES BY REDUCING PAPER-BASED, OFFLINE
PROCESSES THROUGH MOBILE APPLICATIONS
INTUITIVE USER EXPERIENCE
CONSISTENT EXPERIENCE OF MANAGING TRAVEL
FROM END TO END WITH INTUITIVE, CONSUMER-
GRADE APPLICATION
FLEXIBLE INTEGRATION
CAN BE INTEGRATED WITH ALL FINANCIAL AND HR
SYSTEMS FOR FASTER REIMBURSEMENT AND
ACCELERATED RECONCILIATION
WIDESPREAD COMPLIANCE
CONFORM WITH LOCALIZED TAX & LEGAL
REGULATIONS FOR TRAVEL EXPENSES AND
SUPPORTS CORPORATE TRAVEL POLICIES
 Satyam
 Virtusa
 Wipro
 Infosys
 Accenture
 UST
 Mindtree
 HCL
 Genpact
 IMS health
 Strides Acrolab
 Sapient
 SFO Tech
 MoveInSync
 CSC
 Tech Mahindra

9. SERVICE ENGAGEMENT
JUST MANAGE
CSR’s most comprehensive value proposition where the client engages CSR as a partner and outsources
accommodation management as a service. Once the engagement is formalized, CSR project manages
the turn key solution through a phase wise Project Execution plan:
Formalization of Engagement
Understanding & analyzing
Documentation and planning
Integration & Customization
Change management & implementation
Data Collation & Analysis
Informed decision making
HIGHLIGHTS
 Streamlining of all the accommodation
related touch points
 System efficiencies built in
 Technology enables, even things you
could never do before
 No data leakage
 Objective dashboards that help
management monitor key parameters
 CSR is completely accountable

10. The Traform Solution
Transforming corporate travel
experience (Travel ERP)

11. Part - 11
2
Travel ERP

12.  Integrated Travel management system
designed grounds up for end to end
business travel process
 Consumer grade user experience for better
productivity and delightful experience
 Easy integration with business applications
and online systems
 Hosted, service-enabled solution –
Supports high volume, low cost model
 Enables customers to be up and running
in minutes without consulting assistance
 Coupled with partner-enabled services to
create a whole product offering
 Includes multiple monetization model to
offset costs
 Distributed through partners to easily reach
all segments of customer base
Expense
Management
Vendor /
invoice
Management
Policy
Management
Travel
Requisition
Travel
Approval
SBT / Partner
based
fulfilment
Reports &
Alerts
Complete integration
Partner (Air, Hotel, Cabs, Visa, Forex, Insurance, …) Integration
Traform - Overview

13. An effortless experience
• Improve productivity of your entire team
• Less than 30 seconds to create a Trip Request
• Approval in seconds with spend details and budget visibility
• Increase compliance while reducing risk
• Configurable travel rules are built into the travel processes
• Comprehensive audit and deviation process
• Efficient process for Travel Desk
• A detailed dashboard for efficient functioning and to preempt delays / issues
• Easy management of vendor quotes and approvals
• Reporting
• Detailed real-time reports
• Extensive MIS

14. An integrated solution

15. Mobile Companion Application
• Trip Creation & Approvals
• Itinerary details in chronological order
• Complete Air segment wise details including
– Flight details, Ticket copy, Weather conditions, Real-time flight
information including gate info
• Complete Accommodation details including
– Confirmation voucher, Hotel information, Weather information, Places of
interest (ATM, Hospital, Police Station, Restaurants, Embassy
• Expense Management
• Feedback – Text, Image and Voice

16. Mobile Application Scenarios

17. ERP ENGAGEMENT
ERP IMPLEMENTATION
CSR’s most comprehensive value proposition where the client engages CSR as a partner to manage their
travel work flow. Once the engagement is formalized, CSR project manages the turn key solution through
a phase wise Project Execution plan:
Formalization of Engagement
Understanding & analyzing
Documentation and planning
Integration & Customization
Change management & implementation
Data Collation & Analysis
‘go live’ on a date mutually agreed
HIGHLIGHTS
 Cloning all Micro Labs policy into the
tool
 System efficiencies built in
 Technology enables, even things you
could never do before
 No data leakage
 Objective dashboards that help
management monitor key parameters
 CSR is completely accountable