Guy Griffiths has over 20 years of experience in IT support, web design, and digital marketing. He is proficient in Windows, Microsoft Office, networking, hardware repair and installation, digital imaging software like Photoshop and InDesign, and website design programs like Dreamweaver. His most recent role involved freelance IT support, SEO, and marketing services for London companies. He holds a Digital Business Certificate focused on web and social media.

1. Guy Griffiths
Curriculum Vitae
166 Crab Lane, Manchester
M9 8WD
(h) 0161 2701617
(m) 07852425722
Guy.Griffiths@sky.com
PERSONAL PROFILE:
A capable, creative and energetic professional who performs well under pressure, I am also a
people person and excellent communicator. I have a hands-on approach and I am technically
mindedand quickto learn.Beingone whoenjoysthe respectof others Istrive to be a valuable asset
to any team.
SOFTWARE SKILLS:
DIGITAL BUSINESS CERTIFICATE DBC0006 -Tech Partnership
Windows XP/7/8/10 Advanced
MS Office Intermediate
Windows Server Int
MS Exchange Int
Active Directory and Group Policy Int
Serio Logging/Reports Advanced
Mac Int
Unix/Linux: Apache Server Admin Int
Dreamweaver/Website Int
3DS Max/3D apps Advanced
PhotoShop Advanced
Indesign Advanced
Digital Imagery Advanced
HARDWARE AND TECHNICAL
Repair,installationandupgradesof ITHardware
Mobile,Tablet&Laptop andphone configand support
includes Mac hardware/software
CustomHigh-Endbuilds
VideoConference Facility setupandmaintenance
Extensive knowledgeof digital imageryapps

2. RELATED EXPERIENCE:
IT Contractor
Mar 2013 – Current
IT/SEO/Marketing
IndependentcontractingtoSME has allowedme notonlytocontinue ina technical role butalso
to grow mycommercial andinterpersonal skills. Thistype of small worksemploymentisvery
differenttopreviousworkallowingme tosee the endtoendof the incidentlifecycle inaddition
to the technical elementsIwasusedto.
AfterattainingDigital BusinesscertificationIamcurrentlyemployedonafreelance basis
creatingand enhancingsalesimageryandproviding Web, SEOandmarketingservices fortwo
Londonbasedcompanies,inordertofurthermypractical experience inthesefields
EQUANET
(PCWORLD BUSINESS)
May 2003 – Mar 2013
1st
LINE SUPPORT ENGINEER
Thisrole resultedin10 yearsof experience receivingandloggingsupportrequestsinthe SERIO
loggingsystemregarding inhouse andoff site supportforthe business,viatelephone,email,‘at
elbow’&pc to pc methods– (all callsfroma 600-strong salesteam, office staff andwarehouse
personnel processedbyateamof three 1st
line staff)
As part of thissmall teamwe were expectedtotake &log calls ANDdeal withwhateverwe
were capable of fixing(pc/server/printer/plotter/backups&more),inmanycaseslearningaswe
wentaboutit andso developingmyWindows&businessrelatedsoftware skills,actively
involvedwithmachine hardware &software troubleshooting,imagingof new machinesand
installationof software includingBusinessObjects,Lawson,AdobeCS,Microsoftproductsand
relatedbusinesssoftware,suchas - Windows OS from Win98 to Win8, Active Directory,
Win Server, Citrix, Network Security and FULL hardware support for all machine builds
and repairs
Thistime includedworkingwith SerioandSerioReports (call loggingsystem) andMSExchange
and I wouldlike tofurthermyknowledge of these,alongwith WindowsOS

3. Extra duties:Equanet
In the lastyearsof my employmentatthe companyI wasaskedto alsoassist Marketingin
production of our Webcontent - banners,graphicsandadvertsusingPhotoshop,Dreamweaver,
3DS Max and relatedsoftware
CoursesattendedwhilstatPCWB:
SQL Intro
MS Technical Plus
MS NetworkingPlus
MS WinXPPro
MS Win7
PROGRESSMAX.COM,BOLTON, UK
November2001 – March 2003
WEB DESIGNER
InitiallyIwasthis company’s sole form of IT support, which included being responsible for the
eight office machines and providing telephonic and physical IT support for all our clients.
After six months in a support role I took on the position of Web designer, which entailed the
creation of websites, advertising, images & text for our customers and the basic admin of a
Unix/Apache serverusingthe software ‘Putty’. During the company’s switch to broadband and
office relocation, I was responsible for the upgrade and re-installation of the company
hardware. Duties included the full office admin of my area chiefly involving MS Office
EDUCATION & ACHIEVEMENTS
School: New ForestHighSchool
Graduated1978 – A-Levels
Subjects: English,Afrikaans(Dutch), Maths,Science,Technical
Drafting,Carpentry
Achievements: Prefect/School Colours/ Technical DraftingAward
Military: Two yearsNational Service +TenyearsCommando
service:
Qualifications:Gunnerybombardier,OPSignaller
7 Specialised Military Vehiclelicences including
armouredguntractors
Courses: New HorizonsComputerCollege- Randburg,SA
Remarc- Manchester,UK
Xpertise- Manchester,UK
Arch- Manchester,UK
Subjects: ComputerTechnical,GraphicsandWebsite Design,
MediaProduction, General IT

4. Courses
completed: PC Technical
A+ Technical
A+ Networking
WINXPpro
Digital Business&SEO
DIGITAL BUSINESS CERTIFICATE (Web and Social Media) DBC0006
- Tech Partnership
Contactable references inthe UK,detailed CV andfull workhistory are available