1. Gwendolyn Free
14501 Empanada Drive Apartment 819
Houston, TX 77083
Cell (832) 978-1635 Email freegwendolyn@gmail.com
Summary of Qualifications
• Proficient in Microsoft Office Suite, Outlook, Word, Excel and PowerPoint
• Excellent communications skills
• Proven reliability
• Excellent attention to detail
PROFESSIONAL EXPERIENCE
MEN’S WAREHOUSE
A chain of American men’s dress clothes retailers in the United States
Data Entry Clerk 8/16 – present
Duties
• Scan and copy processed returns
• Process returns
• Process fed-ex labels for international shipments
NORDSTROM, INC.
An upscale fashion retailer headquartered in Seattle.
Sales Clerk 5/16 – 8/16
Duties
• Provided great shopping experience to customers by providing excellent customer service
• Informed customers of new promotions and enrolling them in store reward programs
Results
• Met and exceeded sales expectations of the department
CENIKOR FOUNDATION
Agency that helps people with substance abuse and behavioral health issues through a full continuum of
care
Administrative Assistant 6/15 – 5/16
Duties
• Personal Assistant to the Director of Insurance
• Specific tasks included maintaining and updating insurance credentialing requirements
• Completed contracts, handled fax transmittals, mail and scans
• Initiated, created, prepared and proof read forms, reports, templates, and presentations
• Reviewed and revised policies and procedures
• Created and revised policies and procedures
• Coordinated appointments, seminars, and travel arrangements
Results
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2. • Saved the director 10-15 hours a week by taking over many of her phone and scheduling
responsibilities
• Eliminated travel and expense report errors that saved hours of executive time and thousands
of dollars in company expense
• Improved the look of the executive’s PowerPoint presentations, improving the department’s
standing throughout the organization
• Streamlined clerical processes that made the director’s job much easier
SUNCOAST RESOURCES THROUGH AJILON STAFFING
Provides high quality fuels, lubricants, chemicals, and related programs and services to thousands of
businesses and countless agencies throughout America
Data Entry Clerk 2/2012 – 7/2012
Duties
• Word processing and spreadsheets for oil and gas delivery department
• Entered data for 50 Texas counties
Results
Attention to detail, reduced word processing errors by 10% throughout the department
Set a positive work example, increasing productivity throughout the department by 15%
CITY OF SAN ANTONIO THROUGH LABOR ON DEMAND
The City Council acts as the policy making and legislative body within the City’s government.
Executive Secretary 1/2011 – 9/2011
Duties
• Served as constituent liaison to all council members
• Responded to incoming calls, scheduled meetings and appointments
• Disseminated pertinent information to the citizens of San Antonio
Results
• Saved council members 10-15 hours a week by taking over phone and scheduling responsibilities
• Streamlined clerical processes that made the council members jobs much easier
TENARIS THROUGH HOUSTON CITY PERSONNEL
Administrative Assistant 6/2007 – 4/2010
Duties
Was the assistant to the Regional Manager of the Corporate University
• Specific tasks included analyzing monthly department budgeting and accounting reports to
maintain expenditure controls
• Planned itineraries and scheduled local and international travel accommodations
• Planned logistics for corporate training classes and edited coursework
Results
• Saved the company thousands of dollars in processing past due invoices for vendors
• Brought all accounts up-to-date within 30 days
• Worked with accounting department to assist in getting invoices paid in a timely manner
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3. LAND AMERICA THROUGH KFORCE, INC.
Administrative Assistant 1/2007 – 6/2007
Duties
• Processed daily production reports for nine Texas counties
• Word processing and spreadsheets for commercial sales
• Created graphs from corporate data reports
Results
• Attention to detail, reduced word processing errors by 10% throughout the department
EDUCATION
American Intercontinental University Online, Buckhorn, GA
BBA Business Administration in progress (80 hours)
Kelsey-Jenney Business College, San Diego, CA
1992-1993 Legal Secretarial Program
Midland College, Midland, TX
1993-1995 Office Systems Technology (30 hours)
High School graduate
Boling High School, Boling, TX
Professional References
Available upon request
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